Super awesome customer service. A small mom and pops dealership. They truly care about their customers and the quality of work they provide. They have gained a forever customer!! Support small businesses!!

Great shop. Got my bike in near closing time and changed tires past closing time. Would recommend these guys to anyone. Thanks Guys.

Knowledgeable owner took time to answer my questions bought a new 2021 brute force and hoping to get a 90 for my grandson in the future will do business with Kawasaki of statesboro in the future

Great little kawasaki dealer, known Mark for years..awesome

Great people great service

Couldnt get a return call from owner when he had my 4 wheeler and I stood at counter for 30 minutes while waiting on him to get off the phone. Last 200.00 you will ever get buddy I promise! Said my 4 wheeler would not crank, well It would if you turn the gas on idiot. By the way thanks for at the last minute bringing my tires out so I could despose of them.

Owner and Staff very friendly and most important very knowledgeable, as soon as I walked in the door they greeted me and asked if they could help, I said sure. they asked me few questions, short after they were quick to point at at my options. I told them what I had in mind and they were very friendly, they walked me through the whole process offering me an excellent deal, also having in stock what I wanted, the perfect color, and edition. I cant find the words to describe how happy I am. I am so great full for the excellent service they have provided. If there is place that I would recommend to buy a motorcycle, mule etc or have it service this is definitely it. Again thank you so much to the whole crew atKawasaki of Statesboro.

Awesome ownership. Very helpful no matter what brand you ride. I met the owner by running into him on a dirt road riding, and even then he was very friendly not expecting any business. Most dealerships are concerned about profit, but this store just has a passion for riding and making sure that everyone is able to enjoy that as well.

Only bought 2 keys. But I loved the fact they take in dumped/homeless injured puppies and give them a chance of a good life.

Had a great experience with our purchase & service from Mark at Kawasaki of Statesboro. Very friendly & knowledgeable, highly recommend them & I will continue to be a customer. Mark was attentive, punctual, knowledgable and accommodating. Thanks Mark!

These boys will work with you on about anything related to a Kawasaki. I brought my KLX 250S in on the Friday before Hurricane Irma with about 30 minutes to close. My electricals werent working properly. They had me out the door and on my way in no time. Most shops wouldnt have even let me in that late. I also called them a few days later about some replacement parts for my bike. They asked me what all I needed and called me back shortly with all of my prices, options, and arrival time of the few that werent in stock. They know bikes, theyre serious about helping their customers.I will continue to use these guys for all of my Kawasaki parts and service needs, and Id recommend you do the same.

Went up there to buy a new Kawasaki Teryx 1000 no staff to speak of except a few guys behind the parts counter. Finally talked to the gentleman I had been emailing and got to drive it. Not much of an area to ride, but decided I wanted it. Went back inside and had to wait again to talk to him as he was manning the parts counter. Finally got to talk to him once everyone cleared out except for 1 guy who was being helped by another employee. Yet everytime I started to speak he would get distracted talking to one of the other 2 gentlemen. This went on for a few minutes untill he started having a conversation with the guy beside me about something completely unrelated to parts or making a purchase! The wife and I looked at each other in disbelief, I have never been cut off and interrupted so many times in such a short amount of time like that in my life! So we just walked out. I called him after we left and his excuse was that the rush and all the people in there and so forth and so forth. I waited for everyone to leave. It was me and one other gentleman he cut me off to have a conversation with. And all it was about was how the man beside me had a friend that loved his UTV so much that he was going to come and buy one just like his.... i have never felt so unimportant to a salesman. 2 other couples said that had been there for at least 20 minutes, and no one spoke to them. We saw them both leave a few minutels later, one couple was laughing in disbelief that they were ready to buy but they though the dealership preferred to keep the side x side rather than take their money, so they were going to let them. Thats 2 sales they lost yesterday in the 45 minutes we were there!! As I also went next door and bought a Can-Am 1000R. Very poor customer service, absolutely no salesmanship.

Everyone there if very friendly! They were knowledgeable about what I needed and very helpful.

I recently purchased a 2018 KX-250f from this dealership. The salesperson was top notch. Pricing was very competitive compared to other dealerships. The selection of off road machines was complete. There was at least one of every model available along with a few 2017 models. The dealership set up the bike perfectly and actually helped me start off-road riding. They can be found at all local and regional off road races and provided expert advice and assistance not only at the shop, but at the track also. I am totally sold on this dealership and will stick with Kawasaki because of their expertise. I totally recommend this dealership for your motorcycle needs. Pricing is the best, the mechanic and staff all are very mechanically sound and can be relied upon for advice on future purchases and repairs.

Mark and the his employees are top notch. We always get friendly helpful service and excellent shop service. A full service shop going above and beyond to satisfy the customer. Thanks Kawasaki of Statesboro!

This is a top notch dealer and shop. They give great service and do excellent work. I thank one reviewer and his friends were trying to get free service by complaining and writhing bad reviews. I have been coming here for years with no problems.

Legitimately the worst place I’ve ever been to! Owner doesn’t man up to THEIR mistakes! I wouldn’t give them any business what so ever! I would highly recommend looking elsewhere if you are needing some work done!

Excellent experience with sales and service.

Very nice people and great dealership.

This company will damage your bike, then pretty much tell you to kick rocks. I will never take my bike there and I suggest you think twice before you take yours!!!!

Great experience buying our daughters first 4 wheeler here. Owner helped us and was extremely friendly and genuinely nice.

The shop is by far the worst shop I have ever been to. They damage a $2100 rim and would not own up to it. The owner has no Integrity what so ever!! . The technician that worked on my bike is definitely dishonest. I would never ever use the shop again!! I have never in my life been treated like this from any business. This shop definitely has no integrity whatsoever.

***updated***I’ve been in this shop, spoke with them a few times about getting parts or having service done. So thanks for throwing my name on your post as not being a customer. I chose not to do business with this disappointing shop for a reason. Let me know what corporate sends you in the mail and you have to rethink your horrible business practices.Pretty disappointing when a business thinks it’s fine to carelessly work on bikes, and damage them while performing a simple maintenance task. Imagine what they’re doing on everything else. I’m sure Kawasaki USA will love hearing about this!

Terrible customer service. Chipping a $2k wheel when installing a tire and then turning your back on the customer is not how you conduct business. I wouldn’t let these idiots work on my lawnmower!

Ive been buying bikes from here for years. Great dealership with THE BEST prices around and an excellent service department.

Definitely one of the best motorsport shops around!! Great customer service .

Very friendly get right to your problem and take care of it thank you

Have a Kawasaki motorcycle and needed a part ordered, came in quick at a good price.

Kawasaki of statesboro is the absolute best dealership I have had the pleasure of doing business with. I regrettably purchased my atv from another dealer in Savannah. due to savannah Yamaha,Honda, Kawasaki’s poor customer service I now drive 100 miles one way to Kawasaki of statesboro. The team in statesboro are very knowledgeable and professional. Have never had a bad experience. Kawasaki of statesboro is the only place I will let touch my atv and the only place I will buy vehicles and parts from.As a true honest to God customer thank you Kawasaki of statesboro team. I will be a customer for life.

Update: (top paragraph, original is the bottom)You’ve stated I’m not a customer, silly thing is I’ve been there. And bought gear from next door at the Suzuki/Polaris or whatever set of brands the neighboring dealership carries. Your inventory was thinner than some sort of addict and if I recollect there was even a lack of acknowledgement to a customer’s presence.So if you have a bike more expensive than what’s in the showroom, they may damage it and refuse to own up to the problem.The machinery they’re using is either antique or the operators are poorly trained. I’d hate to say they’re lazy or don’t care for other’s property. But that may be the case judging by the rim damage on this bike.

Horrible customer service! Chipped my Marchesini Forged rims and when I informed them they denied it was their mistake and said it was my word against his when I mentioned taking the issue higher! DO NOT TAKE ANYTHING HERE TO GET WORKED ON!!! Definitely doesn’t take pride in their work, nor stand behind it!

Very frustrating when you cant get anyone on the phone. Im only getting a busy signal like a fax machine. Just need to ask about pricing for a repair and I cant.

We have been in business for over 15 years. We value each and every customer. Our goal is 100% satisfaction. We also respect and expect honest reviews, negative or positive but we will not sit by idly and have our dealership slandered in any way by fake negative reviews from keyboard commando reviewers who have either never set foot inside the doors of Kawasaki of Statesboro or had any services provided to them.BACK STORY:A repeat customer brought in his street bike to have the tires changed. As the owner of the shop was loading the customers bike, he noticed a ding in the rim and told the bike owner. Bike owner assumed it was the shops fault. Shop owner asked the mechanic if he accidentally damaged the wheel, mechanic said no. The mechanic has been at this shop for over 10 years and has NEVER given the dealership a reason not to believe him. When hes made a mistake, hes always been honest and owned it.Dealership owner comped the ENTIRE 200+ dollar service bill.The bike owner wasnt satisfied and THREATENED the dealership owner that he would have all of his friends and fellow riders post negative reviews and feedback if the dealership didnt pay for at least half of a new rim.It didnt take a digital forensic IT team to see that most of these reviewers are friends with the bike owner and with each other on Facebook.Nearly all of the negative reviews are fake. Other than the 1 review from the actual customer, the other reviews talking about damaging a bike or bike rims and not admitting it are fake. Nearly all the negative reviews that actually have a name can be verified by the dealerships Point of Sale system that they have never bought anything or had anything serviced by the dealership. They are simply posting negative reviews without EVER having any services provided to them because their friend(s) asked them to do it.A few reviewers stated that they came in the dealership but did not purchase anything. While this can not be confirmed nor denied, its convenient that they are friends with the bike owner on Facebook and posted negative reviews after their friend was unsatisfied with work performed and after he threatened the owner of the dealership that he would have all of his social media friends post negative reviews.Below are copies of posts from his friends that went to a Facebook page to solicit negative reviews and supplied the Google link for reviews:1. Michael Bernard McGraw Brown‎ to Moto riders universeDecember 24 at 11:38am ·Alright you folks. Look, Team Kawasaki of Statesboro dinged up buddys $2k Marchesini rims on his ZX10RR and then said its their technicians word against his and stated the ding was already there. Its very obvious the ding is from their work!TLDR: They screwd over a fellow rider and are calling him a liar!2. Jon DoeDo your part give it a 1 starkawasaki of statesboro georgia - Google SearchBelow are the fake review posters:BizbinskiPATRICK OSTBLOOMFZ09Chris BKyle WilsonMark ZupancicDemon ThompsonJesse RuehlingMichael BrownKason Plays codAndrewK. NguyenJeremy EdwardsAbraham PérezKris KiviSBcarshowKevin SantoyoSouth Georgia Street BikesbigetupkidMike AvenancioThank you to all of our customers who can read through the lies and deception and know how we try to operate every day!! Your continued business is greatly appreciated and never taken for granted!!!Thank you for your time,KOS

Hello my name is David H. Im writing this review with no intentions of bashing the business but rather see the business change. Im a business owner who resides in Savannah ga, but occasionally I volunteer with a group called Show and Grow. We mentor young adolescents who has problems/ run-Ins with the law and mentor them to change. This group I mentor is also a charitable network and sponsored by GSU as well.On December 16th 2017. After a flag football session with the group, some of the professors and I discussed on how we would like to purchase a few off road motorcycles (dirt bikes) for the boys to learn how to ride on. Luckily theres a Kawasaki store near Statesboro. So after the meeting I went there to try and get a quote on 6 new dirt bikes. As I entered I was greeted and asked of my intentions, I started to speak and a few of the kids who I was taking home (which I advise to stay in the truck, but they wanted to see the motorcycles) came in. The salesman quickly walked off and had a urepulsive look on his face when he glanced back. I thought to myself maybe is have some kind of stomach pains. So I proceeded to look around. When I turn the corner I heard the same sales man tell another person who also works there they arent buying anything, just a bunch of hood rats.I coughed and he turned around to be shocked that I was standing there. I just replied thank you have a nice day and left the premises.Given I had just left a session of football and a white T-shirt and shorts wasnt the best appearance, but judging the kids that I was with is uncalled for and remarks like that is uncalled for. Im writing this review right after I just PAID in full for 6 Yamaha dirtbikes over the internet.Management needs to correct this matter, and I should have read the reviews before I evens stepped foot in this place.

Called to get some parts for my 2009 ER6N .....Which is a Kawasaki.....They said theyd never heard of it so they couldnt help me. If they dont know what kind of bikes their own brand make then what do they really know about servicing motorcycles or any of the parts that go into them?......

Will never ever do business with again. Undertrained staff damaged my property during a service and told me it was already damaged when I dropped it off which is a lie. Would not do anything to fix it and called me a lier and scammer.

Apparently Honesty isn’t a requirement to be employed here.

Great experience and very easy to work with

VERY good service and customer care..awesome service..!!!

Exceptional at scratching and dinging up your equipment and laughing at you! Incompetent and careless staff and delusional owner!

Great service and staff

If you value your motorcycle, never bringing it here for any type of maintenance or work. They will damage your bike and then tell you that it was like that when they got it. Garbage service. Stay far far away!

Good place for parts for motorcycle.

Very friendly and knowledgeable

Careless employees, incompetent owner. If thats your thing come here and leave with more damages that youd ever care to have.

When you see the name Marchesini, that means take extreme care when changing tires not damage customers property then deny.

Wouldnt take them a Rupp mini bike to work on! Dont get me started.

Best motorcycle dealership around

The place to go for all your atv dirt bike and side by side needs

Very careless service department. I wouldnt let them put air in my wheelbarrow tire.

Very careless with my bike. Found scratches and nicks that werent there before ! And they will not take responsibility. They said its their word against mine 😡😡😡

You screw over one fellow rider you screw over all of us!! DO NOT go to this place!!!

Very friendly people

After hearing stories of the bad customer service from former customers I would sincerely think twice about bringing your bike here.

Service will deny any damage to bikes they cause

Very poor customer service and really bad liars.

Damaging Rims while installing tires must be a hobby to these guys and wont bother to own up to repairing them, horrible Service..dont bother getting work done here unless you want your bike returned with damage you have to pay for

Horrible place with horrible customer service. Wont admit when they scratch wheels when installing new tires. Will never do business with them.

Not honest, would not recommend.

Service was great

Nice