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Starbucks
1501 E Broad St, Statesville, NC 28625, United States
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Starbucks
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Ch
Review №1

Always the best coffee hands down. Pumpkin Spice with Oat milk plus more. Every single time its perfect and what helps me get through a long and tiring day.

Ha
Review №2

Normally I would give this location a great review but today the experience was quite the opposite there after having my drinks and stuff thrown down on the counter with no reply when trying to talk an employee. This also happen to the person in front of me .

Da
Review №3

Awesome barista and very fast service.

Ol
Review №4

I ordered an ice coffee and when I got to the window I was handed a black cold coffee I ask if this was vanilla the employee told me I had to ask for cream now I’m sure everyone knows that cream goes in the coffee right along with the classic syrup that’s what make it light if I wanted a black coffee I would of asked for a black coffee every Starbucks I go to ask if I want the classic sweetener and cream

Ma
Review №5

They where training the coffee I got was not good I tossed them out this was a waste of money but the environment was awesome.

Je
Review №6

Getting into the parking lot is tricky due to road construction, but great service as youd expect

Da
Review №7

Employees are really nice and funny. The drinks was amazing. I love the Carmel crunch frappe. It sooo good!!

Br
Review №8

Drinks are always delicious here. Love the LQBTQ friendly environment. Staff is always friendly.

Li
Review №9

Love going here. While traveling its like an old friend and when you need a break...its there!!!

Sr
Review №10

Delicious drinks, cake pops are legendary.

Jo
Review №11

I order my drink at 110 degrees Fahrenheit; sometimes I get my drink and its drinkable right away, other times the barista wants to point out that they must prepare it to 130 degrees for safety. I get the drink and its 20 minutes away from drinkable. I dont care so much that you have to make it 130 degrees, I care mostly that I occasionally get a snooty barista who cant be bothered to make it work. Im unsure if my drinkable coffees are made and then diluted with cold milk or if the barista at that time makes it unsafely, but either way I get what I asked for.

Ja
Review №12

Great oasis off of 77 when you think that all options for coffee that hasn’t been burning on a truck stop hot plate are lost this Starbucks shows up!

Cu
Review №13

Another great Starbucks! They were very knowledgeable at this specific location which came in very helpful when ordering something kid friendly for the first time. Who knew anything on the frappe menu could be ordered with no caffeine or theres always the chocolate milk option 😘

Ka
Review №14

This location is not the most convenient to get to with all the constant construction and its nearly hidden down the hill, I usually always drive passed it and have to turn around, but the staff makes up for all that. They are always so friendly and accommodating unlike the store on Turnersburg Hwy. I messed up and ordered from a different location, went to this one, and realized what I had done when they didnt have my mobile order. The awesome team made my drink and didnt charge me for it! I highly recommend this store if you are in Statesville!

El
Review №15

I frequent Starbucks, I am disappointed though on the last few experiences. Customer service sucks.

Be
Review №16

Statesvilles location was right off the highway. Employee at window was an exceptional employee. Kind and easy to understand. We saw all of the employees with masks.

ka
Review №17

Great service, Fast. they always get our orders right i love the friendliness of everyone. especially love the workers dawson and elijah

An
Review №18

Love the frozen coffee but no cream cheese for my bagel

KP
Review №19

I like that this location is open late. Decent amount of seating. Staff were friendly and fast when I was there. Clean restroom, wheelchair accessible.

al
Review №20

The guy on the drive thru couldnt hear anything through the speaker, but regardless, I went there to get a pupachino for my dog right before putting her to sleep. They added chocolate syrup to make it extra special for her.

Co
Review №21

Not bad- great service, line moves a little slowly in the drive thru.

Hu
Review №22

I hate this place,takes 4hrs to get in an out 👎🖕

Sa
Review №23

Im not usually a 5 star kind of gal because I am a true critic who can find something to complain about in anything (my favorite curse), but this place seriously has its work cut out for it. Their employees are always super friendly, helpful, and very intuitive. They dont just want to serve me coffee, they want to make sure I enjoy what they give me. Their coffee is always amazing and they offer such healthy alternatives unlike certain coffee places. Price is a little more than regular coffee places, but for the convenience, the quality, and the service? Its worth the extra dollar.

Ci
Review №24

The Caramel Macchiato is a drink I love. But the extra espresso shot tasted like it was extremely burnt.

Th
Review №25

Service was exceptional, and prices are fare 😁 another happy customer 👍👍👍

Kr
Review №26

Friendly staff. Quick service. Clean location. Parking is in need of an update.

Ta
Review №27

Its starbucks!!! The lines are ridiculously long n wrapped around the small parking lot!!!! Coffee is still good.

An
Review №28

Bit of a wait but otherwise good!

Ch
Review №29

This is our goto Starbucks when traveling up the i77. Easy on/off access. Staff is always very helpful. They have a drive thru, but we always go in for a short break.

Do
Review №30

Fast, courteous, friendly service. If it was between buying coffee or living in a house id just about hsve to live in a coffee can. 😂

Ca
Review №31

My favorite Starbucks! Very friendly staff. I always tip because they follow my instructions to the T.

Ve
Review №32

My husband and I ordered our drinks and they didn’t get my drink right so, I asked them kindly to make my drink a frappe and not a latte after I repeatedly said frappe not latte and they remade it and messed it up again because I had also asked for pumps of raspberry and they rushed it and didn’t put a single pump of raspberry in my drink. We drove off because I was getting annoyed and then come to find out they messed up my husbands drink as well, when he asked for a triple shot of espresso and they couldn’t even do that right. The older guy at the window was rude and I understand he was flustered because he kept messing other people’s orders and he was behind but you could have listened and got our orders right.

Ge
Review №33

Great customer service and outstanding work ethic!!

Me
Review №34

Quick and nice service! Entrance to the drive thru is a little confusing. Need to go through the gas station lot to get to it.

Ma
Review №35

Busy but fast

Pa
Review №36

I LOVEEE this Starbucks! I come here faithful every morning.. they always make me feel special. They keep up with knowing what their customers likes, like me! This morning was one of the best visits. One of the bartisas names Nate (on his name tag) went the extra mile to already have my drink ready when he seen my car pull in.. how awesome is that?!?!!!! And there is a ton more ppl Id love to name on this review I believe one is Amanda.. she works everyday an is so sweet to her customers.. but so is all the Starbucks crew... Just wanted to say thank you starbucls crew for always being the best and always making my drink the best way possible!Love--your #1 one customerBrook

Ja
Review №37

Nice employees, good coffee, and a great space to hang out with friends. Would not recommend the food though because its all frozen and tastes the same as something you could pick up at a 7-11.

Ge
Review №38

Theres a good group of people here. And thy make a darn good cup of coffee.

Ma
Review №39

They are friendly but sometimes drinks dont taste as they are supposed to. Order caramel macchiato and it tastes like water.For 9 for a drink and snack,qualty should be on par.Nice staff,drinks dont taste up to starbucks standards half the time.Wont be returning to this location.

Li
Review №40

Best Starbucks around! They always get my order correct and are super friendly!!

Da
Review №41

Had to wait for my hot coffee, maybe because it was in the afternoon .

Co
Review №42

This Starbucks is my go to, since it is located in close proximity to my employment. Everyone there, and I mean everyone is great!!! Of all the Starbucks that I have frequented over the years, this one is by far the best

Ma
Review №43

Drinks are good but the wait times suck.

S
Review №44

My coffee was good but they do not carry my rustic apple treat at this location

Da
Review №45

We found the staff very friendly and helpful. I stop there often on my trips to NC and always pleased.

Cl
Review №46

Better than the other one in statesville, they actually get your order right. my coworkers and i go to.

Va
Review №47

Consistently good service and menu selections.

St
Review №48

Love the drinks but they could do better with pricing. Over-rated pricing.

Cr
Review №49

Didnt warm or offer to warm my Banana bread, but good store. Fast service.

j
Review №50

I come here almost daily and have never had a bad experience. Great people, perfect coffee.

Jo
Review №51

They gave me a free Birthday drink even though I had not received the email coupon. Very nice guys.

Va
Review №52

I will visit Daniels Furniture everytime that I or someone else that I know needs an electric appliance or furniture. The Marklands stand by their products and they honor their word. My favorite furniture and appliance store ever!

Re
Review №53

Love my coffee. However, I dont do high sugar content so the selection is so limited. So many of the drinks sound so yummy, but there is less sugar ina dozen doughnuts. Service was fantastic.

Co
Review №54

Its Starbucks. Good, pricey coffee.

St
Review №55

Another quality Starbucks. My drink was made well and quickly. The location is great, and the staff are friendly and helpful. The area is kept clean. You can always count on Starbucks for reliable quality and a variety of products. Especially when traveling, I frequent these spots.

Ka
Review №56

The guys were really friendly. I showed them a picture and he was incredibly helpful without making me feel stupid. The 3 drinks I ordered for my group were made fast and correctly. Clean inside.

Kr
Review №57

Fast service.

Je
Review №58

Really bad location.

Ke
Review №59

Went to this location on road trip up to NVa. Valid complaints about the location and toughness of ingress/egress. Although what I am most annoyed at was the drive through experience. Wait was long, then once order was placed the wait was even longer! When got to the window the server asked for our order again. When we placed the order we were told $6.03. When we had to re-order at the window the price went up to $6.57. FOR 1 PEPPERMINT grande mocha frappe. We had to wait a few more min while they made the drink. We finally got back on the interstate and, wait for it..... Drink had too much peppermint in it, almost undrinkable. Wasted $6.57 and 20 min of our time. Skip this place it will just put you in a bad mood.

St
Review №60

Great service! There computer system glitched and I ended up waiting a while for my drinks. Upon realizing what happened, they promptly corrected the issue and gave me gift cards for two free drinks.

Ca
Review №61

Always fast and friendly.

Ca
Review №62

The girls there are just amazing people.

Fl
Review №63

Horrible service and hateful.

An
Review №64

Love my trips there! Always get my order right, friendly and fast!

Ti
Review №65

Starbucks was great as always! AND, since I had my pup with me just from the groomer, she was also treated to a Starbucks Pupcup treat too! She LOVED IT! ❤

Ta
Review №66

The drinks here were okay. I do not enjoy how inconsistent everything is! I wish the baristas mixed drinks the same way! My frappe was practically water as it was grounded down so much. Prices, as always, are insane but that cant be helped!

ja
Review №67

We stop nearly every time we go by.

Be
Review №68

Food and latte was sooo good!!

Mi
Review №69

Coffee is good, prices are a little high.

BA
Review №70

Male and female bathrooms instead of unisex. Not inclusive like almost all. Starbucks. Barista was rude about refill request. A super convenient roadtrip stop with a nice patio.

Kr
Review №71

Fast service during non-rush hours. Friendly staff. Small seating area in comparison to other locations. A good place to stop to get a quick caffeine or non-caffeine boost.

LJ
Review №72

People were rude, service was super slow (even for Starbucks} and the bathrooms were filthy - weve been to gas stations that have bathrooms on the outside of the building that are open to the general public that were cleaner than this bathroom. I only pass through here twice a year, I hope the next time its better than this time.

Jo
Review №73

Killer products and service as always!!

C
Review №74

Good team of people working here. New flavors of coffee in along with a few new selection of foods.

Ra
Review №75

Starbucks never fails me. The kid at the register of this particular Starbucks didnt really know much though. Either way, the coffee is dope, and Im always ordering very extra drinks. But these guys were troopers dealing with all my complications

Jo
Review №76

Good selection, and fast service.

Ir
Review №77

Love the service.

Na
Review №78

Didnt make my Coffee right and got an attitude when I asked then to remake it. Poor service

ro
Review №79

My coffee was delicious.

ga
Review №80

Very good smells you coffee lover know what I mean

Ca
Review №81

From my wife: This Starbucks gets my order wrong 9/10. Given how awesome my wife is, I give her the benefit of the doubt.Granted, this location has a nice lounge area, which Im sure inflates the higher-than-appropriate rating. But from my perspective, just because you have a chillax-conducive environment doesnt mean youre quality with respect to service. If any establishment wants a good rating, its important it honors the customer by listening.

Lo
Review №82

I love this starbucks. Theyre right off the interstate and they always get my drink right. *be careful in the parking lot. Its awkward*

Je
Review №83

Slowest Starbucks I have ever been to!

st
Review №84

I have been to this Starbucks a number of times and the customer service is excellent. When I go in the mornings, Jocelyn is always there and is friendly and remembers my order. The staff and service at this location is top notch and thats saying alot for a company where you always get great customer service. I am a business traveler and I always enjoy coming to this location. Keep up the good work

Je
Review №85

Great coffee..customer service

Ed
Review №86

Perfectly cooked breakfast Smoked caramel frappe was delicious. Made Just wright.

Fa
Review №87

Like the coffee and its a good place to do your work in.

Fr
Review №88

I find the staff at this location friendly and welcoming. The drive through experience is the best. Sometimes a long line to get through, but still a friendly greeting at the window. I feel like I am their first customer of the day instead of the 5th person in the drive through line. I havent been IN this location more than 2 or 3 times in the past 2 years, but I always enjoyed meeting friends in this location. Always treated well, and since we were regulars one of the barristas treated us to a shared pastry free!! I was WOWed.My biggest issue is the loudness of the music, This is a small inside area and it can get noisy. Sometimes the music become annoying because it is SO loud I like to spend time in the lounge area to do work and write, so now I frequent the location on 21 for that.Parking is the pits and the drive thru line sometimes makes parking a challenge.

Mi
Review №89

Always friendly. Clean inside.

Co
Review №90

Fast, friendly, never disappointed with my drink.

At
Review №91

Went through the drive through. Its was quick. No complaints.

St
Review №92

I go here every morning for my coffee and sometimes its just ridiculous how long it takes them and I will see the staff standing around talking sometimes while people are waiting for there order. Not only that but they are constantly messing up orders including mine. Usually I can deal with my coffee tasting different every single day as long as its good but for the last two weeks its been awful they have been putting way to many pumps of sweetener in it or something because it used to be ice and coffee and whip but lately its been really syrupy and just off the charts way to sweet. Get your stuff together Starbucks you cant charge people what you charge for a cup of coffee and then completely screw it up over and over again.

sh
Review №93

Today was the first time in a long time I had friendly and curious service. The young lady at the register who had short dark brown hair and a beautiful smile also had the personality to go with it. The other girls the same. I hope you can keep them. Thank you

Mr
Review №94

This is a busy location - even for a Starbucks, but the crew seems to be focused and works diligently to complete the orders placed inside and via the drive-thru. Being so busy may be why the floors need to be swept and tables cleaned on a recent visit I made to this location. The coffee is always good though.

Da
Review №95

Fast service and inside Ingles. One stop shop.

Ka
Review №96

As usual happy workers and excellant drinks

je
Review №97

What can be said about Starbucks that hasnt already been said great customer service great coffee great Frappuccinos oh, the price is a little high but you pay for what you get. I dont go often but when I do I always get better than average customer service and coffee

Al
Review №98

Way overpriced burnt tasting coffee from Starbucks corporate. Cramped store, hard to park, drive through is narrow and one lane so you get stuck even if you need to go. Loud noisy irritating baristas shouting out orders if you go inside the store, not enough chairs, Statesville needs more coffee options than Starbucks trash coffee experience.

Pa
Review №99

Avery was accurate and efficient and had a great service personality. Very accomodating

Ga
Review №100

This place is very busy in the morning so you may want to consider if you have time to stop.

Information
68 Photos
100 Comments
4.2 Rating
  • Address:1501 E Broad St, Statesville, NC 28625, United States
  • Site:https://starbucks.com/store-locator/store/9695/
  • Phone:+1 704-872-2066
Categories
  • Coffee shop
  • Breakfast restaurant
  • Cafe
  • Coffee store
  • Espresso bar
  • Internet cafe
Working hours
  • Monday:5AM–10PM
  • Tuesday:5AM–10PM
  • Wednesday:5AM–10PM
  • Thursday:5AM–10PM
  • Friday:5AM–10PM
  • Saturday:5AM–10PM
  • Sunday:5AM–10PM
Service options
  • Outdoor seating:Yes
  • Curbside pickup:Yes
  • Delivery:Yes
  • Takeout:Yes
  • Dine-in:No
Highlights
  • Fast service:Yes
  • Great coffee:Yes
  • Great tea selection:Yes
Popular for
  • Breakfast:Yes
  • Lunch:Yes
  • Solo dining:Yes
  • Good for working on laptop:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
  • Wheelchair accessible seating:Yes
Offerings
  • Coffee:Yes
  • Prepared foods:Yes
  • Quick bite:Yes
Dining options
  • Breakfast:Yes
  • Lunch:Yes
  • Dessert:Yes
Amenities
  • Good for kids:Yes
  • Restroom:Yes
Atmosphere
  • Casual:Yes
  • Cozy:Yes
Crowd
  • College students:Yes
  • Family-friendly:Yes
  • Groups:Yes
  • Tourists:Yes
Planning
  • Usually a wait:Yes
  • Transgender safespace:Yes
  • LGBTQ friendly:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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