Extremely rude girl doing Covid testing today. She should not have a job there at all with the public. She called to tell me my daughter had to have me there to do a Covid test which is total bs because my daughter is 16 and done it there before no problem. She then decided to hang up the phone on me while I was still talking. I will make sure corporate knows about this. She needs to learn how to do her job and how to correctly deal with the public. I’ll be sure to make a drive up there after work to speak with manager and her.
I went in the store, doors unlocked a few minutes before they closed. As I entered the store immediately someone said we closed in one minute, I responded I understand I just need to grab some Ibuprofen (my daughter was sick). I quickly headed straight to the aisle. Read to see which was best buy (seconds). I was interrupted by an employee named Jumar “excuse me ma’am we are closed” he followed me all the way from the front, didn’t ask if he could help he wanted to rush me out the door. I got to the register asked the employee ringing me up what time it was 9:04 pm. I am sending this at 9:09 pm after speaking to shift manager about the situation (who was very courteous).I sit here in my car as I see the same employee sitting on the curb outside the store. What was the big hurry to rush me out. I will drive across town before I come back to this CVS.
I have never had such rude service here. I went through the drive thru to pick up a prescription and the girl at the window had zero personality. I had one simple prescription and she was so rude. Then I called the manager to tell him about some kittens that I saw beside the dumpster behind their store and he was also rude. He could’ve cared less. I know his focus is running his store but a little heart people. Hopefully he will follow through and call animal control like he said he would but I have never had such rude customer service at this store.
I have been using CVS on Turnersburg Hwy for about 15 years and have never had anything but great service. The people up front are always nice and helpful. The pharmacy staff is always busy but still manage to make me feel important and appreciated. I have used the drive thru and also have went into the store and I always leave with a positive experience.
Ordered My medicine on Monday to make sure theyd have it. Called this morning to have it filled. When I got there they told me they didnt have it and would have to order it. They filled someone elses prescription instead of mine this morning when they had it. WORST PHARMACY TECHS EVER. A BUNCH OF INCOMPETENT IDIOTS. GO ANYWHERE ELSE.
Weve always been with CVS as long as I can remember taking medications or even buying anything so its my go-to place
Incompetent techs who dont know how to do their jobs. Like the DMV of pharmacies~!!!! Unwilling to transfer prescription to a nearby store when they dont have it because they dont care about customers at all. I have problems everytime I go in here!!!
Ordered Medicine in advanced and they still didnt have it when I came in to get it filled. Made up an excuse that the system crashed and filled it for someone else!!! I would never get my medicine filled here again and you shouldnt either!!! They dont care at all!!!!
The people here are rude and act like they dont know whats going on!!! The medicine is never ready on time and they always have to order. Go anywhere else!!!!
The staff is all amazing! The pharmacy knows me by name where Ive went there for years now and it seems like a personal touch or family! And they are all very knowledgeable!
I have never experienced such terrible service. They could care less about their customers. My entire family gets their prescriptions filled here. They will not go out of their way to help anyone. My son tried to use a coupon with Goodrx there and was told no one knew how to use it. My insurance changed and I did not have a card they would not call the insurance to get what was needed to fill my meds when I was ill. Will have everything transferred to Walgreens.
Great place. Mooresville CVS is horrible, which I live near. Statesville has employees that actually care about their customers, especially at Minute Clinic. I drive to this location every time!
Great place to get a flu shot, minute clinic was very nice experience. Fast and easy to get in and out, good job CVS.
Worst pharmacy experience ever! Called in prescription was told it would be ready in an hour, went to pick up (2 hours later, so plenty of time to call me), but they did not have the medicine in the store! Was then told they would have it the next day after 3:00pm. I went after work and of course they did not have it then either, at this point they say they can’t get it and that basically tough luck. The only help they could give me was to go to another pharmacy and have my prescription transferred. As a new customer to this CVS this was my first and last experience. I have taken my business elsewhere and I urge you to do the same!
My perscriptions are field every 3 mouths and its like a nightmare trying to get that done every 3 months theres a problem of some kind my company does not give me a choice but to deal with CVS or I would not, some of there prescriptions are Re diculous priced. There was one that was going to be 1500.00 dollars every three months, where At bilo pharmacy it was going to be $50 every 3 months
Never had any problems. Our medicine is always ready on time
They give good service at minute clinic .
Ive always enjoyed sopping at cvs.
Rude and they can not help you find anything... first time in a CVS. And I dont recommend this location
The slowest prescription fill times possible. Ive been in line and had 2 birthdays.. seriously 25 minutes in line... go elsewhere!
Always extremely slow! The pick up window... Even if you are the only car, expect to spend 20 minutes and dont bother calling the pharmacy, they wont answer
Lost my prescription and was told that they never had it.
Has a minute clinic inside
Very clean and friendly staff
There is almost everything one needs and the discounts are very good