Who doesnt love Bed Bath & Beyond, they literally have everything you can think of and things you didnt even know were invented! I love this place! Always clean and fully stacked with everything youre looking for.
The remodel looks excellent. Not to crowed this weekend. The service is decent still.
This store is so much better with the new layout. They have such good deals. I found an item I was looking for for MONTHS here, over half off! The store was pretty much all clean and well organized. The employees were very friendly. I love this location, and I will be back! The checkout lanes moved pretty quickly for how busy it was. Love love this store.
I have not been to this location in a while and I have got to say it was extremely clean and organized. My husband and I purchased a few hundred dollars in items and our cashier Laura was extremely friendly and told us about the bed bath and beyond membership that is going on and she showed us step by step in how to sign up. I appreciate so much her patience and kindness. I truly hope she gets recognized for this!!
Store is definitely not what it once was. But I dont think its the stores fault. 😕
Love the store. But, they NEED a service desk. They need to GO BACK to the GOOD ways of SERVICE to customers. Im tired of having to wait in the purchase line for 15-20 minutes to make a return that takes less than three minutes to complete.
Excellent customer service. I bought a Shark steam mop and was disappointed in its performance. I lost the receipt but they were able to pull up my receipt no problem and had my money back in minutes! They may be slightly high but I promise they have whatever your looking for and the always have coupons! Great store and service!
Great place and I always have positive experiences when I stop there
Fine... Just escorting my wife
First time that I bought something here in years. It was cracked upon delivery. Nick helped with the return and reordered a new one for me. He was personable, knowledgeable, and multitasking without missing a beat. Finally, someone who has great customer service skills! (Very hard to find anymore)
Much better layout since COVID-19, wider aisles, more elbow room.
Grace at the Sterling Hts is absolutely useless and rude. Martha was very polite and very helpful. Be careful who you ask for assistance
Great coffee syrup choices.
Clean, well organized and fully stocked. I enjoyed going to the store away from the mall. Way better experience!
The store looks great. Love the renovations especially the checkout area. Crisp, clean, modern vibe. Nice job folks!
Good looking place but I see people laying on the beds and it kinda gross
Has everything I needed; noticed also everything simplified, not so messy.
They need to fix the management team at this location. Along with some processes and procedures. My last 3 purchases from this store has been a nightmare. I hope they can get it together. A lot of the staff are helpful.
I picked up an online order last week. I went into the store to save the workers some labor, but the line had to have 20 customers in front of me. I went back to my car, parked in a designated space and clicked through my email for curbside pickup. An employed had it out to me in less than ten minutes. Much easier. They needed more than 2 cashiers up front...
My how things have changed. It wasnt long ago I could find lots of fancy beers and snacks here, but it seems BBB doesnt carry those items anymore. Still a wonderful store, found just what we needed and even a bit more! The store almost seems too big for the merchandise inside. The front wall is bare and the store feels like an outlet up front. The lines were really long and not fast. Ill be back next time I need a home item quickly.
Went there tonight had a great shopping experience. From the floor staff and the guy at check out went far and above for customers service. Only thing is check out system but its the way it is. Yes i would not hesitate to go again. Thank BBB
Customer service has always been a strong point with this location. They’ll always have our business!
Not crowded....helpful cashiers
I love this store. My boyfriend broke a plate while we were staying at a friends of ours. I was able to call them and somebody helped me right away to know that they have a replacement plate that I could buy separate from a package. Calling them was a good experience.So I went over there and picked it up which was an easy chore, found something else that I wanted considering that I always get these 20% off coupons in my text message. Stood in line, and when I went to check out found out that I didnt get the normal 20% off coupon. It was some other coupon that was absolutely of no use to me. So I didnt buy the item, and only the plate that I needed.The store is pretty expensive, so I need those 20% off coupons to make it worth my while most of the time.
Customer service was excellent! Very friendly very accommodating. Thank you guys for a great experience
The five star is all due to the wonderful lady who has worked there approximately 11 years (she brought the order curbside and I also met her when I came back for more sale towels) the towels are so soft and what a wonderful sale!
Surprisingly unhelpful staff. I heard the employees here were bad, but I had to experience it myself to believe it.
They are rearranging the store. It looks good. More open and brighter.Checkout was quick and the cashier friendly.
I know it is close to the holidays, but they had two cashiers with a line of around 25 customers. A third person was doing online orders. They were in no hurry, going to get other items when a customer found a flaw in theirs, and waiting instead of asking that person to step aside. They moved slowly and casually chatted with the online order person. I dont know how long it would have taken to be served because we left.
Nice place they have a lot of different things and they are Rearranging the store looks good
I thought the place looked pretty junky. Lots of empty shelves, things not very organized, boxes of merchandise that was taped shut (not factory taped). Makes me wonder if this is one of the stores that might close. It was not the way Bed, Bath and Beyond always used to be. Disappointing.
Usually fast friendly service. The cashier had a small attitude about me using a Visa gift card. Its after Christmas people are going to shop with gift cards! Sorry not sorry.
Can always find something for your home and use your coupon.
One star because Bed Bath Beyond keeps spam emailing me even when we unsubscribeShady
RUDE Staff that publicly humiliate customers with medical conditions who can not wear masks. Management is rude as well when brought to their attention that they are breaking ADA protections for customers. Will not waste my money at this disgraceful company. Look into properly training your staff.
I love this store. Long line but its the holidays and it went pretty fast.
Not very much merchandise in the store!
Great place to go for kitchen supplies.
Very friendly, good customer service.
Good place for For kitchen and bathroom stuff
Elizabeth at bedbathbeyond on hall rd store was amazing! She helped me with my order over the phone because online was a wait of 1hour. Not only did she save me wait time, she helped me place my order online because it gave me hard time for placing my order. Thank you so much Elizabeth.
Always has great products and with coupons at great prices. Clean well space stores now and well stocked
Too expensive shop Amazon instead!!
They didnt have the product we went fot. But have beautiful linens, dishes, bathroom accessories & a whole lot in between.
Store has really changed! Did get a new fry pan so Im happy.
Two cashiers, line nearly to the back of the store. Definitely a lack of merchandise and attention to the store
God you cant even shop here without a.coupon most items are just way over priced (only Kohls.is.worse.to.shop.at without a.coupon) . They only give.you.one. So its a.complete PIA. Just give me like 8 percent off.whole.order and Ill feel.like.im. not blowing money and would ship.here more. They remodeled.which is good.
Well maintained and organized store, keep it up
Great service and selection even two days before Christmas.
They had everything I needed and they had a license nice assortment of different things and nice prices
Very good. They were well stocked. Price was higher in store than on line so after they checked they gave me the correct one. I really enjoy shopping there.
Well stocked with consumerappliances and kitchen needs. Not so good with window blinds and shades.
Originally I ordered an item from Best Buy they said item was in stock where bb&b said low stock. After waiting over 6 hours to let me know best buy said they were out of stock but would let me know in weeks time it was back in stock. I waited 5 days bb to respond. Nothing. Ordered on bb&b web site got results in 5 minutes ready for pickup. Same price. Moral of story go to bb&b for kitchen appliances not bb. Great job keeping great inventory on products. Thanks bb&b.
Rude! The workers look down on My Pillow shoppers. Don’t ever shop at a communist company again
I ordered on line and wasnt allowed to use my expired coupons. So, you have 14 days to go in the store and recieve the discount. I went in today and was taken care of with no problem.I just Love Bed Bath & Beyond !!
I do love this store because it has a lot of different things. Its clean and organized. The only reason Im not giving it a 5 is because they have a bad habit of not putting the price on some of their merchandise. That drives me nuts! So if they fix that then Id have to say this is the perfect store.
Great place to shop! Very well organized.
Bed, Bath & Beyond is the best place to shop! I saved so much money with their coupons!!! They have everything!!!
Went in with my daughter. Good parking. Handicap parking available. Good size store. Lots to choose from like all Bed & Bath Stores. Decent prices. Quick registers to pay for purchases. In and out with everything we needed.
Cashier Grace on 8/31/20 is rude and disrespectful in tone and manner toward customers. She thinks she’s better than you is how she comes off. Who hires the staff here? We’re you scared to not hire her? Did she intimidate you into hiring her? Makes sense.
Bed Bath & Beyond is usually hit or miss for me. On my most recent visit, I couldnt find what I was looking for and during the half hour I spent in the store, there were no available employees to assist me or answer my question.
This is where I buy all my kitchen needs and small appliances from. You cant beat the price and the beyond plus membership, $29 for the year, always a 20% off discount, free shipping totally worth it. You can combine other coupons with it (like the $10 off of $30). I get so many gifts here for others. My husband and I did our wedding registry here and the selection and service was fabulous. Also, i have never seen such an extensive travel size section if you are heading on a trip.
They helped me with a wedding registry & once I had it, there was someone else who helped me to find the items easily. I was in & out and love that you can wrap your items right there for free. I love the items they carry & they have the best selection as well as enough people scheduled do I rarely have to wait around for help or a cashier! Much appreciated. Its rare these days.
Clean. Organized. Friendly.
Like being a kid in a candy store. So many new and unique items to investigate. The revised section of household decor is a particularly fun area to explore. Unfortunately it needs to be expanded to make it a destination.
Like BBB but dont like the set up in the store. Its kind of impersonal. Needs some warmth to it.
Dropping to many products
Poor table cloth selection. And some are highly overpriced. The staff is helpful and polite.
Service and customer care was great. Just registered for our wedding and were taken very good care of. Dani was very helpful
Like their K-Cup deals.
Always find great sales for towels and linens. This store seems smaller but their selection doesnt suffer.
Honestly iconic. Jillian, the name tag said it was her name at least, is such a good cashier and such a helpful person. She clearly knows what shes doing. If I could rate this 10/10 I would
Do not come to this location. I had to stand in line two different times which totalled over 32 minutes of wait time no joke...The several things I put in my cart were not priced which I didnt realize that just happen to be a coincidence and one of the items they tried charging me triple digits for obviously I put them back. This store knows nothing about customer service. I will go out of my way to avoid this store.
Favorite store to shop
Tons of stuff, easy to find. Helpful staff. Decent prices. Checkout was busy but fast.
Love this place. Great return policy. Also the staff at this location are all very helpful!!
Cameron the manager was absolutely phenomenal. Not exaggerating or embellishing. Exemplifies what customer service is about. Handled a small but confusing problem with no difficulty whatsoever.
Good
Great sale
Wide selection of quality merchandise, priced ok. Great return policy and friendly, I love it.
Great store. There are so many different and interesting products available in the store. It is hard to leave this store without buying something.
This bed bath & beyond has a good selection but the employees are too rude they do not want to help I visit this location several times and I had the same problem they dont want to help
Hard to make up your mind..lots of selection of products
This store has Cost Plus World Market feature items, mostly specialty foods, wine, and other beverages. There is a good selection of trial size items, kitchen appliances, pots and pans, dishware, cleaning supplies, electronics, and beauty supplies. This is one of the best stores to be kept in good order. It is amazing how much this store has in inventory.Update: it is now Early June 2018, and much of the Cost Plus Market Place is gone. Have no fear, I was told, they are remodeling. I trust the employees there, some of them have been working at this location longer than most. It was good before, looking optimistically for better.
They have a lot of neat stuff. From kitchen, bedroom, bath, pet etc. Priced fare to a little high. Cant leave store without finding something new or different to try.
WOW, is this place changing or what?!
Love this place. Great customer service
I love this store.. Love there bedding sheets and everything. They last forever...
Nice layout and friendly.
Many cashiers and short wait times. Large variety of merchandise too.
Always has unique and useful items at 20% off
Lots of selection, but still carry most items every other department store has.
Great deals on Christmas markdowns !