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Startec Computers
5826 15 Mile Rd, Sterling Heights, MI 48310, United States
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Startec Computers
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Si
Review β„–1

Cannot say enough about Leo. Professional, honest, respectful and has patience. Took my laptop in and it was repaired the same day also I was charged a very very reasonable price. I would highly recommend Leo, if you want honesty! Happy Customer 😊

Bi
Review β„–2

I suggested to a friend that she take her computer to Startech to see if they could help her retrieve files from a crashed hard drive. She had been told by another entity that it was not doable. My friend was very happy when Leo told her the files had been retrieved. Great job. Thanks Leo.

ty
Review β„–3

Incredibly trustworthy business. Leo was very straightforward about the problems I had with my laptop and told me it wouldn’t even be worth my time paying for a repair. Would recommend to anyone looking for an honest business.

Du
Review β„–4

He did a great job om my computer needed someone who knew what he was doing to get my tower switched out and he was up past midnight to get it done for me the next day! so he has spectacular service and is dedicated to making his customers happy!Thank you for the great work!

ka
Review β„–5

They provide great service and keep the customer informed about where they are at with the repair. I had an amazing experience getting my laptop fixed. They are genuine and care about their customers needs.

Er
Review β„–6

I built a new computer that wouldnt boot and I didnt have parts to swap as a test, so I brought it to Startec. Leo worked on it on a Sunday ON A HOLIDAY WEEKEND so that he wouldnt be interrupted. After some effort he got it running, installed Windows, updated the drivers, and ran a stress test. Fantastic service and a pleasure to deal with. Thanks Leo! I wont go anywhere else.

Mi
Review β„–7

Smart friendly and very fast turnaround. Great experience. Ask for Leo

J.
Review β„–8

Computers are more important to our lives than ever, especially with the current pandemic.My own job relies entirely on my computer, so when I attempted to upgrade it myself, I was in a bit of a panic when it wouldnt even start. The positive reviews are what drew me to try this location, and Im glad.Walking into the store I noticed it was clean and professionally presented. Leo is a gentleman and was an attentive listener to my problems. He gave me a good estimate for how long it would take to get to my computer, and worked on an off-day just to make sure I would have it back in my hands as soon as possible.Leo is knowledgeable and doesnt talk down to you. He explained to me what he did to get things running and what he changed from how I had set it up. He gave me great advice on how to handle my computer in the future, and the best way set up further upgrades.The price was extremely reasonable for the amount of work he did.If youre having a problem with your computer, I highly recommend you come down to Startec. Youll be taken care of here and youll be supporting a local business that can really use your help right now!

Ig
Review β„–9

Great people, they helped me with everything i asked and they repaired my computer in great time, they even gave me great advice on how to help maintain my laptop. This place offered far more than i expected and i am very happy with my service.

dj
Review β„–10

Leo is the best ever fixed my laptop screen in 2 days at a very reasonable priceDefinitely recommend this place

Ch
Review β„–11

Honest service fair and reasonable prices. Leo is the best.

M.
Review β„–12

When my laptop self-destructed I was searching for a repair place online, as you do. Startec had such amazing reviews, I was confident that this was the place to go.Im happy to report that Startec lives up to its name, online rating, and reviews :) I had such a lovely experience here. I would recommend that anyone and everyone go to Startec! The service here is fantastic β€” not only knowledgable and great repair work, but also very kind! Thank you Leo!Support local businesses and good people!

um
Review β„–13

I Approached Startec computers for New battery replacement and Heating issue. Leo is very profession and Straight forwarded person. I Highly recommend Startec Computers services near by people because they were very quick and transparent .The service was very reliable and the job done was excellent.

Jo
Review β„–14

At first, like most, I was skeptical about sharing my PC with an unfamiliar company. The reviews looked good, so I gave it a shot. I was not disappointed - this is a great place to take your PC for repair. My PC had the input not recognized error and I needed my PC to be fixed. Leo fixed my PC OS (Win10) within a week, as well as installed a new SSD, at a fair price. Now I am happy. :) I would gladly go back to Startec for anything else related to computer repair.

Vi
Review β„–15

Leo was very personable and professional in our interaction. I highly recommend anyone who needs to get their computer fixed to come to Startec Computers.Getting it fixed here is a lot faster than sending it to some random distribution facility and waiting for weeks for your computer to come back.

Em
Review β„–16

Words can describe how happy i am with the service i got here! When i first walked in with my PC, Leo took it in no problem and took my number and looked at my pc as soon as he could. Everything was fixed and at a great price and very quick compared to other big box places. He was attentive to my concerns and problems and made sure i was pleased with the decisions he made with my computer. Im taking any computer i have here and im recommending this place to everyone! Thank you thank you thank you!

Sa
Review β„–17

I called & they were unable to answer my call. A man called back within thirty minutes & was very candid & honest answering my questions. The caller was nice & I was very impressed with how he handled my questions.

Fa
Review β„–18

Very nice and professional owner. Took his time on my laptop even spending and extra two days to find the problem rather than calling it in fixable. Highly recommend to go here if you have any issues whatsoever.

Na
Review β„–19

Amazing service! Leo gave me a free diagnosis and gave me a few options of how to get my computer working at very affordable prices!! He’s honest and helps you understand the issue!! Great service, will be back if I have any problems with a device. I highly recommended you support this store before a big box store that will gauge you and leave you confused!

SS
Review β„–20

I have my laptop serviced with Startec computers in fixing few issues and add SSD. The service was very reliable and the job done was excellent.Highly recommended.Thanks.

La
Review β„–21

Best customer service Ive ever recieved. My laptop was having power/lagging issues and now its running better and faster than ever!

Ma
Review β„–22

These guys are amazing. I was nervous about doing updates to my business computer due to years of work depending on my current system. But Leo not only made the transition smooth, he worked overtime and got the work done in less than a day. Simply put, you won’t find better help in computer repair than Startec.

Da
Review β„–23

I went to this location because their other location(Waterford) closed.And boy was I glad I did! I took them an old laptop(8 - 10 yrs old) with a number of problems(dvd was gone, battery wasnt charging, possible virus or malware). I left it with him for a few days, & when I went to pick it up he saidlisten theres nothing here that cant be fixed, but rather than do that; take the money & buy an external hard drive before you lose everything, then start shopping for a new laptop Who does that these days! There was no hard sell(now for $1000 you can get this little baby); no attitude(this is just a waste of my time, sound familiar?), just an honest assessment of what was wrong with it. I asked for some suggestions for a new one, & got them. I swear this store is a throwback to the sixties, or seventies(as you can tell Im an old guy)! I was shocked that stores like this still exist; or maybe that people like this still exist. When I do go back to look for a new one(still waiting for the hard drive to show up), this is the place where Ill start.Thank you for restoring my faith in this world,Dave Gudat

A.
Review β„–24

A few years back, I brought in a Windows 7 laptop to be serviced on (it had a virus and I wanted it to be wiped clean so I could just start from scratch). Leo was able to do it and for a great price too! Just this past week, I brought that same laptop back in for an upgrade to Windows 10 along with a new digital driver installed. Leo not only had everything completed by the next day, but he did so while handling a very busy shop! His work is of high quality and he makes sure that he is doing a rock solid job. Also, he is super kind and courteous to his customers. He treats them with the utmost respect and is straight forward with you and what youll get, which I appreciate very much. Thanks for everything, Leo! I highly recommend Startec Computers!

De
Review β„–25

Great people. Takes the time to listen what you want to do. Gives his best advice. Its not about the size of the sale its the relationship.

Am
Review β„–26

I highly recommend this place! Leo helped me fix my moms computer, and he is seriously one of the nicest, friendliest and most helpful people Ive ever met. He treated me like an old friend and with the utmost respect. Ill definitely be going back there if I have any other computer issues again :)

Pa
Review β„–27

Leo is the BEST computer expert ever!!!! He is highly professional, prompt and efficient and very customer service oriented. I trust his judgment completely. We need more honest and hard working people like Leo in the world. Thanks Leo for all you do!!!!

Ls
Review β„–28

I Highly recommend startec to anyone that is looking for a good locally owned And operated Business. Leo took the time to not answer my call but listen to what i needed. The man is great at what he does. Stop shopping at big box stores they do not care about you. Leo you are the man when it comes to these laptops and pc’s. I will refer you to anyone and everyone i can thank you again for repairing my laptop.

Jo
Review β„–29

Very happy with Leo, definitely recommend this shop

vi
Review β„–30

100 % of the time they make things better

Jo
Review β„–31

Ive gone to Startec for years now when it comes to computer repair. Leo is not only one of the most friendly people Ive come across, but hes hard working and dependable.Recently my laptop had issues with charging jack not really picking up a charge. My laptop is a Gigabyte P57, which is a hefty large machine. When other companies turned down working on it, because they didnt feel comfortable with the workload. Leo not only took on the task, but did cleaned up the inside of the laptop at a faster and cheaper rate than other companies.If you need computer work done please go to Startech, you will not be dissapointed.

ri
Review β„–32

1 of the nicest guys Ive dealt with honest,dependable and very helpful! Thanks for the update on my Apple computer!! I would highly recommend Leo to anyone that is in need of a new computer or service!

Fa
Review β„–33

Leo is awesome. He is very respectful and helps you as soon as you call or walk in. Fixed my issue right up without charging me. Amazing place πŸ’―

Lu
Review β„–34

He went above and beyond. He even gave same day service as well. The only computer repair I would use or recommend, 10/5.

Ro
Review β„–35

Yesterday afternoon my computer fried. I took it into Startec and Leo diagnosed problem, apower supply surge with resulting electronics damage, and repaired it IN UNDER 1 DAY!! All this at a very reasonable price. Quality, Price. and Service, Startec provided me with all three. There are many shops closer than the 30-minute drive (non-rush hour) but I would not consider going elsewhere.

ca
Review β„–36

This is the only place we bring our computers. Leo goes above and beyond to get our computers back up and running. He also sells computers at reasonable prices and loads programs on for you. He is teaching me something new each time I go. Leo is honest with you with prices up front and makes suggestions for what to do. He will suggest if replacing is a better idea than to fix it but will work hard to fix. He will put a lot of time into your computer. I highly recommend Leo and Startec Computers

Mi
Review β„–37

ALWAYS 5 STAR SERVICE. THANK YOU STARTEC FOR EXCELLENCE

A
Review β„–38

From start to finish, Leo went above and beyond to ensure my familys needs were met. Different family members needed new devices that could handle different levels and types of use. He took his time walking us through a variety of options without pressuring a sale. The final product is fantastic! I could not have asked for better value in a device.

Am
Review β„–39

I worked with Leo and he provided great service. He was very honest with me and the quality of work performed is excellent. Ill be coming here for any future needs from here on out and I would definitely recommend Startec to anyone that has issues with their computer.

He
Review β„–40

Reliable, reasonable, rapid service.Very professional, manager Leo paid attention to every possible detail that could cause the issue, explained in easy manner. One - day service! Don’t go anywhere else, save time and money!Highly recommended!⭐️⭐️⭐️⭐️⭐️

Ci
Review β„–41

The most trustworthy and knowledgeable staff Ive ever encountered! Very highly recommended for ALL of your computer needs. Leo is a great guy who goes above and beyond all expectations. Thanks to him in particular, I havent needed to purchase a new computer in many years, but when I do...Ill have him build it!

Br
Review β„–42

Great owner

Da
Review β„–43

If you have any computer problems I will strongly recommend Startec Computers. Leo is very knowledgeable and always fixed my computers, actually he saved me few times from buying a new one. Prices are very reasonable and Leo always go above and beyond to help anyone. Excellent customer service.

St
Review β„–44

Great experience here came in with a broken screen on my laptop and got it back with a new one same day. I have also bought laptops here for great prices that have run perfectly. Will be coming back for all things computers. Prices were very fair and the service was great.

Te
Review β„–45

I am a first time customer and was impressed with the knowledge Leo had. He was very helpful, experienced and honest! He repaired my Apple Mac and saved me from buying a new one. Prices are definitely reasonable. Definitely recommend this place for repairs.

ja
Review β„–46

Bought a new hp computer and somehow before I could load and programs it locked up I searched for some help and Startec had the best reviews. Had a great experience and my computer was fix in a very short time. Was treated very well and would recommend this company to anyone. Thank You Startec got the great service

Su
Review β„–47

Leo is the best computer tech EVER. He is knowledgeable, quick and most importantly honest. I would not take my computers to anyone but him. Great service every time.

Ma
Review β„–48

If youre in need for any service repair on your PC or Laptop, Leo at Startec Computers is the man to see. He doesnt care about just making a buck but more interested in helping you make the right decision on fixing your computer. Leo has fixed multiple computers for me and family and he is the only person I will trust to do so in the future if need be! Super friendly and honesty goes a long way for me. I highly recommend Leo at Startec.

Pe
Review β„–49

I brought my computer in to transfer files to a new computer. Leo not only educated me on the process, but he did it for me in 3 hours so I had my computer back the same afternoon. Its a very friendly and efficient store and I will always take my computers there. I highly recommend Startec Computers!

Ea
Review β„–50

The technician is a very efficient and equally sociable guy, he has fixed my computer, and also helped my roommate with his hard drive transfer to his new SSD very efficiently and within the same day. I couldnt recommend a better computer repair technician then the one at Startec.

Pa
Review β„–51

Always great service.

Jo
Review β„–52

Startec Computer Repair Shop is the only shop I have known since I moved to metro Detroit area from another state. I have visited this shop more than six times and always the service from Leo has been amazing. Leo is smart, and very honest. During my last visit Leo fixed my computer right in front of me at no charge. I also asked for an old keyboard to buy and he gave me one free. I’ll always recommend Startec and Leo to anyone who wants to get his computer fixed.

Ka
Review β„–53

Leo was very knowledgeable and offered several alternates when I took my Dell all-in-one computer for repair. I wish I had purchased my system there originally and would likely have avoided the breakdown I had. I would recommend Startec for servicing your desktop and also for building a system from the ground up. Leos recommendations were cost effective and not just the most expensive components like some other stores would offer. Thanks again

Do
Review β„–54

I highly recommend Startec Computers of Sterling Heights, Mi as a very reliable place to bring your computer in for computer repair. I brought my computer in because it wouldnt even start up. My technician Leo made the necessary repairs in record time and was able to recover all of my information that I thought that I had lost for good. The price I paid was very reasonable and Leo even helped me out with some other things on my computer when I called in to talk to him. This is a very reputable store and I am so happy that I brought my computer there. I am a yoga teacher and I thought that I had lost all of my music. Thanks again Leo! You are Outstanding!

Kr
Review β„–55

Excellent customer service. Went above and beyond to answer all of my questions, talk about laptop options. His follow thru is really strong and he had our laptop ready for pick up the same day. Highly recommend going there....Leo is the best!

Ko
Review β„–56

Im very impressed by the service and speedy delivery in which Leo and the Startec team provided. I brought my personal all in one desktop unit in because I was having issues booting up. Not only was the issue resolved, my computer performs better and faster than when I first purchased. Greatest of all, he was able to fix my computer by the next day. Ill be using Startec for my professional needs in the future. Dont hesitate to support this business!

Ra
Review β„–57

Leo has a great deal of knowledge and integrity. Having read great reviews, I visited this store to see what could be done about my computer. I was worried that my power supply had fried my parts and was unsure which to send to Corsair for a damage claim; Leo offered to help and gave me peace of mind by testing them individually. He identified the problem and even provided insight into the damage claim process, and how best to go about it. Highly recommend!

St
Review β„–58

Cannot say enough about Leo. Professional, honest and has patience. This is my go to place from now on.

Mu
Review β„–59

We just moved back to the Detroit area from Silicon Valley and had a outstanding experience with Leo at Startec Computers in Sterling Heights.Leo is very pleasant to work with and is a excellent computer consultant.Leo refurbished an older Dell and Hp Laptop for me to work better than when they were new. They are both five years old!Now a days it so hard to find good old fashion customer service and high quality workmanship. Leo at Startec Computers has the old tradition of putting the customers needs first.We are planning three more system upgrades.

Sa
Review β„–60

Leo was informative and genuinely cared, thanks!

Ji
Review β„–61

Leo at Startec is great to deal with. We have bought computers there and he has done repairs for us and fixed some issues we had with viruses. Our experience there has been great and I highly recommend Startec.

Ja
Review β„–62

Leo is amazing. Very friendly and knows about computers. I know if I have a computer issue, Leo will do the best job and his price is reasonable. Thankyou Leo for your excellent service and kindness.

ma
Review β„–63

Very quick and informative experience. Would definitely visit again.

Ma
Review β„–64

I am very particular about my computers and was hesitant to leave mine there because I had not worked with Leo before, but his performance greatly exceeded my expectations. He was faster than I would have imagined, provided great quality and took the time to walk me through what he had done. My six year old computer is now performing better than when it was brand new. Highly recommend Startec.

Ju
Review β„–65

Leo is very helpful and does a great job. He fixed my laptop quick and kept me posted throughout the process. Highly recommended!

Ga
Review β„–66

Leo is a really friendly guy and he offered fast and quality service for a very good price.

Te
Review β„–67

It is rare for me to take the time to write a review on any company, but I have been going to Startec Computers for several years, and have recommended many other family and friends there as well. Without hesitation, I would highly recommend that you give them a chance to help you with your computer concerns as well. The quality of service is outstanding, the pricing is very competitive, and the staff - led by Leo, will give you the peace of mind that you will be given the best assessment for taking care of your needs.

Ma
Review β„–68

The place is outstanding, especially LEO, he treated me with class, and was very helpful and answered all my questions. I will go there anytime i need a computer. Highly recommended especially if you are on a budget like myself... This was my second computer i bought from their, and it works awesome!

An
Review β„–69

I have visited Leo at Startec Computers 3 times for multiple different computer issues, and each time he has been friendly, patient and very helpful. He has been excellent at figuring out and fixing issues. If you need an honest and hardworking person to help you, I would recommend Startec!

Ju
Review β„–70

Highly recommend this place, very fast, great service and ask for Leo.

KA
Review β„–71

Great service, extremely knowledgeable staff. Fast and friendly and reasonable on pricing. In terms of having any issue with a computer, I do not go to any other place. Leo is very nice and patient with people that are not computer experts.

TA
Review β„–72

Definitely kept his word, he was able to deliver exactly what was explained. Affordable pricing as well, it was absolutely worth it. Its like i have a brand new mac, thank you so much startec.

Am
Review β„–73

Startec Conputers and Leo are awesome! Have taken a few computers there to be fixed and they are very quick and very reasonable. And if you didn’t know, they can help with computer program issues! They have saved me twice with big projects when I didn’t know where else to go!

Er
Review β„–74

EXTREMELY helpful and friendly!! My laptop was fixed within a few short hours after I dropped it off. Now it works 10x faster than when I bought it. Highly recommend!

Sa
Review β„–75

Great and fast experience, Leo is extremely friendly and gets the job done. Fair prices, excellent service. I’d recommend everyone check them out.

Da
Review β„–76

Great place! Everyone there knows their stuff, and theyre super fair. They will only sell you what you need.

Lu
Review β„–77

Great customer service very friendly and always quick repairs. I would never go anywhere else. Ask for Leo.

Sa
Review β„–78

Some of the best service you could get! Leo helped me out recently w/ a faulty keyboard. Got an honest answer and an honest job. I would definitely come back + recommend this place in the future!

Fa
Review β„–79

Very helpful and timely when we found ourselves up against a deadline. Ask for Leo!

Na
Review β„–80

Just left there today, Great Service, he was very nice and my computer is doing great. Im so happy!!!!

Da
Review β„–81

Best place on Earth. Will not find a more trustworthy place then Startec Computers.I would advise if your looking for a computer to buy or get repaired go see Leo. You will not be disappointed.

Da
Review β„–82

Leo is awesome. He is 100% honest and will take care of you. Dont go anywhere else.

Pa
Review β„–83

Leo was outstanding and did a remarkable job with my computer repairs. He is honest, hard working and the prices are fair. Thank you Leo and Startec for the excellent services you provide!

Ch
Review β„–84

This place is a very great and dependable place to take your computer. I would recommend Leo as your technician to work on your equipment.

Co
Review β„–85

My family comes here for all computer needs. Leo is awesome! Cant recommend Startec enough.

Ki
Review β„–86

Leo has been helpful beyond the call of duty. He has guided us through a series of problems with his knowledge and skill.l I would recommend Leo and Startec to anyone needing expert computer guidance. We now have the computer equipment we need.

Sa
Review β„–87

I was stuck in a restart loop with my laptop. Leo did a fresh installation for me in less than half a day. Good experience!

Fa
Review β„–88

Leo is the best! Very honest and professional. Best service in town.

Ti
Review β„–89

I normally don’t do reviews but felt I needed to share this one! Startec is the best when it comes to computer repair. I’ve dealt with the big stores and just ended up with a nightmare. Ten plus years of excellent service and fair pricing and I have to admit, Leo is my favorite! He answers all of my questions and never makes me feel like I’m rushed or unimportant. I’ve had store bought computers repaired and had computers that were built by Startec and I’ve never been disappointed.

Ni
Review β„–90

Great Service, Knowledgeable & always ready to help. Leo helped me with my needs of laptop which was not compatible with US charging norms. Thank You Leo.

Jo
Review β„–91

Absolutely spot on service. Within a minute of walking in I had what I needed and Leo was awesome to work with.

Re
Review β„–92

I have been using these guys for 12 years. They have built 3 pcs for me and I have been very happy with the product and service! Leo even helped me with some good advice as to how to get our businesss google rankings higher!

Br
Review β„–93

I was looking for a local shop to take my laptop to avoid the big box store. Leo was great with taking my laptop on and letting me know what the problem was with it before any major work was done. He was very fast with getting my laptop back to me and in great working order. This is some of the best customer service that I have had and more than I expected and if I ever have any problems with my computer I am coming back.

Wi
Review β„–94

Disappointed that I was told what I needed repaired would cost $160. Went home watched a YouTube video and repaired it myself.

za
Review β„–95

Leo is the man. He is super helpful and friendly. He ended up staying late to help me out, and the prices can not be beat!

Cu
Review β„–96

Leo helped us with our computer cable. Great service!!! We will definitely come back!

An
Review β„–97

This Place is Amazing and never lets me down, the Tech Leo is one of the most knowledgeable Techs I’ve seen keep up the Great work!!!

Da
Review β„–98

I always have a great experience at Startec Computers purchasing items for both my school and personal computing. The staff is very friendly, polite, and helpful. They will answer your computer questions honestly and give you the best advise whether to repair or replace your computer.

Wa
Review β„–99

Great place, love the quick service. Ask for Leo.

Th
Review β„–100

Leo has done work on all my computers at work and now my home gaming system. Couldnt have had a better guy working on it. Great service and good prices and excellent knowledge of computers. He can fix it if you are looking for help.

Information
8 Photos
100 Comments
4.9 Rating
  • Address:5826 15 Mile Rd, Sterling Heights, MI 48310, United States
  • Site:https://starteccomputers.com/
  • Phone:+1 586-268-6236
Categories
  • Computer store
Working hours
  • Monday:10AM–5PM
  • Tuesday:10AM–5PM
  • Wednesday:10AM–5PM
  • Thursday:10AM–4PM
  • Friday:Closed
  • Saturday:10AM–5PM
  • Sunday:10AM–5PM
Service options
  • In-store shopping:Yes
  • Same-day delivery:Yes
Offerings
  • Repair services:Yes
Payments
  • Debit cards:Yes
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