user
Granite Expo
45000 Underwood Ln STE J, Sterling, VA 20166, United States
Appearance
Granite Expo
Comments
Ro
Review №1

Overall great experience remodeling my kitchen and LVP throughout the kitchen area.Prices are fair and Omar does a good job with communications during the whole process.Highly recommended.

Le
Review №2

I have to say- it’s always tough to choose a contractor to work on your home. And from the very start, I’ve been so impressed with Omar at Granite Expo Sterling- his quick courteous communications, short start date, professional work, very competitive pricing and selection of efficient, kind crews that focus on great workmanship. We are beyond satisfied with the each craft: the counter installers, plumber, and tiling crew. Thank you again for showing such pride in your work and giving us a stellar customer experience! We DEFINITELY highly recommend Omar at Granite Expo Sterling!

Da
Review №3

We have been in the process of a MAJOR remodel of our home for approximately 6-months. Weve completed the Master Bathroom, Guest Bathroom and the Kitchen. Weve searched EVERY granite/tile location in Fairfax/Loudoun County and settled on Granite Expo. They were able to source any selection we made BUT their customer service, fabrication and installation were Outstanding. Even our contractor wanted their contact information after watching their work. HE said --- These Guys Know What Theyre Doing! You wont be disappointed!

Da
Review №4

Granite Expo is Superb. I have used them for over 7 years on various projects including kitchens, bathrooms and offices. Omar provides excellent customer service; he helped guide us in templating our pieces for the best waterfall effects. The team of installers is top notch. They go above and beyond!!

Ma
Review №5

Updated: we took the wall down to the dining room a year later and Granite Expo was able to get a pretty close match and cut the opening for the popup vent!! Still 5 stars!!highly recommend these guys. Great price, quality and service.No pressure sales, professional and on time installation. Excellent clean up after completion and it looks awesome.Weve taken the wall down where the microwave is and are going back to see if they can match the counter top and extend it.. i hopefully will receive the same level of service we had before. The white caulk dried to clear and you cant really see the seams.

Si
Review №6

You will not be disappointed if you go see Omar at Granite Expo! His customer service is exceptional. He answers all your questions, is friendly, polite, and wants to make sure you are happy with your purchase. They also have better pricing than other granite places in the area including HomeDepot. I will be back for any future projects we may have!

Mi
Review №7

We had an exemplary experience working with Granite Expo. They promptly showed up for measurements and estimate, clearly explained all the details and gave us a good price. After we visited the showroom to select the actual slabs, the whole 80 sq. ft of our countertops have been manufactured and installed in three business days. The quality of their work is excellent. They removed the old ones and thoroughly cleaned up the area as well. Highly recommended.

Ga
Review №8

Easy transaction from start to finish. Called on a Saturday, someone came out to measure our fireplace on Monday, went to pick out granite on Thursday and it was installed on the following Monday. Absolutely beautiful with a great price, since I was able to find a remnant I loved. Omar was very knowledgeable and not a pushy salesman. Will use again for next project.

Mo
Review №9

I came to learn about Granite Expo from my contractor and could not be happier with their quality and service. I worked directly with Granite Expo that supplied our cabinets and quartz and granite countertops. They were great helping me, stay within my countertop budget when I wanted to have a different material for the peninsula from the rest of the kitchen. Omar was the lead person I worked with and he was responsive and helpful. We had a couple of minor hiccups but the team at Granite Expo were johnny on the spot to fix them. You can really tell a company by how they handle glitches. Omar and Granite Expo contributed greatly to a really high end look kitchen, at an affordable price. See for yourself. Thanks Granite Expo. :-)

Da
Review №10

Granite Expo has been my choice for a decade when it comes to selection but above all top notch customer service. Special thanks to owner Richard and the best guy at the shop Omer. This company always stands behind their product and installation. It doesn’t happen a lot but if little details need to be corrected they get on it immediately and always make sure that my clients are happy. As a general contractor I never shop anywhere else for my stone!! Highly recommend those guys!!

La
Review №11

We had a great experience selecting new kitchen countertops. Orgul was so patient with us!!!Then they came and in 2 hours the counters were installed and they did a great job!We absolutely love our new counters and faucet ❤️They have great deals monthly ;)

Ma
Review №12

6/8/20 Update: We now have worn edges and random blotches appearing on the countertops.Granite Expo has shown no interest in resolving, only in having us remove our negative review. Sincerely wish we had purchased our countertops elsewhere.Our initial impression was good. Onur (Who no longer works there) gave us a reasonable price and prompt installation.However, there was a noticeable flaw in the quartz pattern. I called Onur and he sent out his installer/repairman. This man was at our house for over an hour dousing the quartz with multiple chemicals and digging at it with a razor. His final solution was to fill it in with black marker, and I mean that seriously.I called Onur and explained the situation, reminding him that when we purchased the granite we stressed the need for timely install, since our backsplash was the final step in our remodel and our contractor was on a very tight schedule. Long and short, he agreed to replace the defective piece in 10 days - not acceptable. Okay, hell send his guys on Saturday. We waited all day long with no word until 6pm, when we were told they couldnt make it until Monday.On Monday the new piece gets installed. The seam isnt as perfect as before but we need this done.Fast forward a few months, and the dishwasher that they fastened to the underside of the quartz comes completely loose. Another call to Granite Expo and after a few days the same repairman (ugh!) comes out to fix it. Need it be said that three days later, it is again completely detached.I call AGAIN, only to be told sorry, thats how we do it, sorry it hasnt worked for you. Thats it.I will say that if you find a slab you like and there are no glitches, you might have a positive experience. But heaven forbid you have any issues, because things are likely to take a very unpleasant turn. We are absolutely regretting that we purchased our quartz from Granite Expo.

Mi
Review №13

This place is legit. Wide variety of marble, granite, quartz and manufactured stone surfaces in addition to cabinetry. I didnt see any sinks, but Im pretty sure that they will install your (sink) if you have it. Very personable and professional. They even let me see the cutting station where the marble is cut (probably would let me watch the cutting if I had asked). Prices are a little high, but you get what you pay for.

Ma
Review №14

Omar and his team are the greatest. By working directly with you rather than through a middleman, we saved a great deal of money. They even traveled 150 miles to the new home location for measurements and then again for installation. Measurement to install was only a couple of days. We were also able to select some granite from another vendor and we also found selections we liked with them. They are very flexible and I highly recommend working with them. Their sinks are of high quality and rightly priced. Do yourself a favor and get a quote from them.

Ch
Review №15

This place was great. I needed a remnant slab for a kitchen island and they cut it to my dimensions with a quick turnaround. Installed it today and it fit with no issues.

La
Review №16

Five Stars for Granite Expo! Of all the counter top companies we met with, Omar was by far the most knowledgeable and comprehensive. His honesty was very refreshing! He actually dissuaded me from choosing a more expensive style option as it would not have been aesthetically pleasing. He took the time to really help my husband and me understand all our options, how they would look and then gave us the best price possible. His team was able to measure on Wednesday and install on Friday. They even came back the following week, as a favor to me, as my stove got back ordered and wasnt on sight for the counter installation. The made sure the stove fit properly. My contractor was more than impressed! Our kitchen looks amazing! Thanks so much Omar!!!

zh
Review №17

I had a great experience with Granite Expo. Communication was wonderful and service was fast and of quality. I contacted Granite Expo to replace my master bathroom vanity tops with quartz, and Omar gave me a quote on the same day. With in a week, they had taken the measurements and installed the tops. The process was easy and the tops look great! I would definitely use their service again.

Aa
Review №18

This company is absolutely amazing. We had gorgeous granite counter-tops within 11 days (including 2 weekends) of our first inquiry, 3 of which was us just contemplating the quotes and trying to make our slab decision. Omar was fantastic and was prompt in all of our interactions and was patient as we went back and forth on multiple quotes as we determined what we wanted. He patiently walked us through the warehouse and allowed us to take our time looking at all the granite slabs. Pricing is unbeatable, the complete project was 30% less than the quotes we received from other contractors and the quality was above all expectations. The crew was polite and very thorough in taking the measurements and during demo/install. Best decision ever to go with this company, only wish we made the decision sooner.

ni
Review №19

Omar and the team were great to work with! Omar was quick to respond to any calls/emails I had. Turnaround time from order to install was only 2 days! Would definitely recommend to friends/family

De
Review №20

Good price, good craftsmanship. Most importantly they showed up early to do the job. Looks great.

Bo
Review №21

Absolutely LOVE the work. Very professional and quality work!!!

Jo
Review №22

Had a great experience with Granite Expo. Their speed on the project exceeded our expectations, turn around was within one week. The quality of granite work and installation was perfect. Onur guided us through setting up the project, Carlos carefully measured twice and made sure every piece cut was perfect, and Yeltsin insured the in installation was flawlessly completed. The team was able to keep up with some small requested changes to the design in the middle of the project. Very pleased to see our kitchen move from the 80s to 2000s with a very impressive granite upgrade. Thank you Granite Expo.

Al
Review №23

We 100% recommend going with Granite Expo for new countertops! We worked with Omar, and he was incredibly helpful. We stopped by the showroom in Sterling, and Omar spent a lot of time with us answering our questions as we looked at the different options. They were able to create and install our beautiful granite kitchen countertop as one continous piece, along with the island and sink. We couldnt be happier with the final result. Thank you Omar and Granite Expo!

An
Review №24

We had a unique situation involving our contractor and a very aggressive timeline. Getting a countertop chosen and installed quickly was a must. The team at granite expo was kind, decisive, patient, and prompt. Delays in sink delivery was met with courteous flexibility and an issue with an appliance fit was met with swift fixes. They sell good product and match that with great customer service.

Hi
Review №25

Onur was so patient and knowledgeable! He was very helpful in our decisions on what pieces we picked out! He was excellent! The installers were outstanding! We ordered 4 different pieces and they all look amazing! Richard was very helpful as well! Great prices, great staff!

Gr
Review №26

Fantastic customer service! When my dishwasher mount needed to be redone they came out quickly and fixed it perfectly. Plus beautiful granite selections and installation! Highly recommend

Sh
Review №27

Fabulous experience working with Omar from Granite Expo. We were looking at remodeling our main kitchen, basement kitchen, all the bathrooms as well as the fireplace area in the living room. Omar worked with us to select the best countertop materials, cabinets and stones for the entire house within our budget and timeline. He even worked with us to ensure everything is ok and delivered while he was on vacation. Everything was flawless (workmanship, product selection, customer service) and we were thrilled with the final product as it was AMAZING. We can’t wait to work with them again in all our future projects as we know they are the only one who can help transform and increase the value of the house within our budget and quick turnaround time. I highly recommend this company and if I could, I’ll give them 10 stars ⭐️.

Ja
Review №28

We worked with Kerim, he came out and measured on Tuesday and my granite was installed that Friday... It looks absolutely AMAZING!!! Great price and exceptional work.

Da
Review №29

Amazing prices, service and workmanship. We had both our kitchen and master bath countertops fabricated and installed by Granite Expo and they did an amazing job! I would highly recommend! Will post pictures once our contractor is completed with the work. You will not be disappointed with this place!!! Thanks Granite Expo! :)

La
Review №30

We recently purchased quartz counter tops for our kitchen at Granite Expo. We could not have asked for a better experience. The sales staff was very helpful. We chose our slabs of quartz, they measured our kitchen, and they were installed all within a week. And best of all, the price was very reasonable.

Jo
Review №31

Omar and his team at Granite Expo did a great job from start to finish in our remodel project. They followed through 100% on all commitments and time lines during this trying timeI highly recommend them

JU
Review №32

Great experience with granite expo from beginning to end

Da
Review №33

They came recommended. It sounds like their work is generally good. However, my entire conversation with them was mired in miscommunication.At first they said they would just come and do the job, then they said they had to schedule an estimate. When they came for the estimate, they were surprised and said this kind of job did not need an estimate, I should have just scheduled the work team. So that was a few hours off of work already.I took more time off the day of the actual appointment, but they never showed up. When I called to inquire, they said they had never even scheduled me (even though I had made, then confirmed the appointment) because the man who came to do the estimate told them I didnt want them to come anymore. I had confirmed my appointment on the phone with one of the managers, using his phone, while he was standing next to me at my house, so I dont know how he got this impression.That was the second day off work.I did not reschedule.

Ka
Review №34

Granite Expo had a great selection of products and their staff was extremely helpful and prompt in helping us select the right countertop we needed for our kitchen remodel. The quality and prices were exceptional as well as the very professional installation. We love our new quartz countertop and would highly recommend using this company.

Wi
Review №35

Ray guided us through the process very easily while Carlos did a good job onsite, making sure that we made the right choice of material. Overall, the project finished within a week after the slab was cut. Definitely recommend.

Mi
Review №36

Highly recommend Granite Expo! We had a wonderful experience from the minute we walked in the showroom. Onur was very patient and helpful with picking out quartz for our kitchen countertops. All the guys that came over to measure, demo and install were very professional. They showed up on time, were friendly, helpful and cleaned up after they were finished. And even better, their prices were very reasonable! You cant go wrong with Granite Expo!

De
Review №37

We had counter tops and a back splash put installed in under a week! Ray guided us through the entire process and our kitchen looks beautiful. We couldnt have done it without him! Save yourself time and trouble. Go directly to Granite Expo!

Ar
Review №38

We were looking for a quartz countertop for a long time. Some of them are really expensive and we could not find who can do it for the right price. We worked with Omar Avci and everything was great! Countertop was delivered and installed in time. Thank you for great job! I would definitely recommend it to a friend or family member!

Da
Review №39

Fantastic work - fair pricing, on time, above and beyond attention to detail, cleaned up when complete.

Ti
Review №40

Granite Expo saved the day! We had originally planned on having our kitchen project done through a local big box home improvement store and they had contracted our granite to another local granite company. It was one disaster after another. After having enough we canceled the project and called Granite Expo. Ray was able to have Carlos come out the next day to measure. Carlos scheduled the install 2 days later (it was a small project). These guys went above and beyond to make sure it was done right. From the first call to the final plumbing we were beyond impressed. We highly recommend!!!

ke
Review №41

The price was right. The salesman (Colin) was outstanding . Installation was good, but could have been better- minor damage to cabinets during old countertop removal, spots in the sink (factory cleaning issue) and some problems with leveling. Otherwise very satisfied with the experience.

Sa
Review №42

Great prices, great customer service, quick turnaround, and great selection of granite and quartz (as well as other stones)! Onur was wonderful to work with. We will definitely be going back to Onur for all of our countertop needs!

Je
Review №43

We had a fantastic experience with Granite Expo.....and specifically with Onur. He was kind, helpful, patient, and knowledgeable. We deliberated back and forth about which material we wanted for our new kitchen counters....and Granite Expo was so flexible and patient with us. Onurs customer service was top notch. The installation team also worked wonders with a specialty counter edge that we requested. Our final installation of our new kitchen countertops was today......and we are thrilled! We cant wait to work with them again on a future project.

te
Review №44

Just had a beautiful kitchen countertop installed ...50 ft granite. Ray is wonderful, easy to work with, patient while I weighed granite vs quartz colors over and over in the showroom . Workers arrived on time. In and out in under 2 hrs..Im extremely pleased and I highly recommend

Su
Review №45

We have worked with Granite Expo for many years! They have always done a beautiful job and we highly recommend for our kitchens and baths.~SK Interiors.

Lo
Review №46

Onur and the Granite Expo Team were outstanding! They went above and beyond with meeting our expectations!Will we use them again for future projects!

Ph
Review №47

Great price compared to other local places, installers do fantastic job

Oz
Review №48

Very professional on work know what they are doing.Onur thanks for your very carefully work.

An
Review №49

As a first time granite purchaser, my experience with Granite Expo could not have been any better. The experts at Granite Expo were very quick to respond my initial inquiry, and they were able to come to my home for a consultation and measurements for my granite countertops the next day. During the initial consultation I did not feel pressured to make any decisions – this was very different from some other consultations I had. Rather than being asked to make any decisions I was encouraged to visit Granite Expo’s warehouse to look at the available slabs. After several appointments at granite distributors throughout the DC metro area, it was easy to tell that the stone selection at Granite Expo was terrific and so was the cost. Granite Expo had a very wide selection of slabs, including slabs that were similar in style to those that I had seen at competitors’ warehouses. Ayoub, the salesman at the warehouse was very knowledgeable and walked me through the process step by step. He explained differences in stones and answered the many questions I had as a first time granite purchaser. Their prices ended up being significantly cheaper than other estimates I received, which made the decision to choose Granite Expo much easier. Within four days of choosing the slab that I wanted an installation crew came to my home and installed the countertops. I would definitely recommend Granite Expo over many of the other granite distributors in the DC area.Update (1-19-19) I used Granite Expo for a second time and the experience was just as great as the first. I worked with Onur, who was very knowledge about different stone options and helped me pick the one that was best for our kitchen remodel. Installation was quick and everything looks great.

Li
Review №50

They did a great job on our master bathroom, very professional!

Co
Review №51

Horrible experience!!! Would not recommend. Miscommunication and installation was not done professionally

Ro
Review №52

I recommend going there early because understaffed most of them uppity attitude plus its overpriced

K.
Review №53

Not a bad option for stone.

Information
79 Photos
53 Comments
4.7 Rating
  • Address:45000 Underwood Ln STE J, Sterling, VA 20166, United States
  • Site:http://graniteexpoonline.com/
  • Phone:+1 703-435-3350
Categories
  • Granite supplier
  • Bathroom remodeler
  • Countertop store
  • Flooring contractor
  • Kitchen remodeler
  • Marble contractor
  • Tile contractor
Working hours
  • Monday:8:30AM–5PM
  • Tuesday:8:30AM–5PM
  • Wednesday:8:30AM–5PM
  • Thursday:8:30AM–5PM
  • Friday:8:30AM–5PM
  • Saturday:Closed
  • Sunday:8:30AM–5PM
Similar organizations