I took advantage of an online offer and began renting a 5x10 climate controlled unit in May. The sign up process was simple and quick. Access to the site is controlled. Additionally, if you have a unit inside the climate controlled area there are several additional controlled access points to help ensure your property remains protected. The lock and keys, as well as, the relevant information was waiting for me the moment I opened the unit. The unit was clean and the door and lock worked flawlessly. If I ever required an additional unit I wouldnt hesitate to rent another unit here.

We walked in not knowing what we needed for our storage needs. From start to finish David was exceptional! He guided us to the right size unit, explained pricing within the budget we were looking for, and overall had great knowledge of everything included. The units themselves are amazing. We love the easy access through the app. Multiple checkpoints so we felt safe putting our belongings there. We went in not knowing if we even wanted to rent a space, but David and the entire facility made it an easy choice. Definitely recommend!

Dayle helped to set us up with the right size unit quickly and efficiently. The process was easy. Then he took the time to show us the unit and explain entry. Professional and so friendly!

Dum policies and limited hours to access your storage. You will be locked inside if your not.put by 9 p.pm which is very of ignorant on behalf of the owners.

Very clean facility, great service, and solid rates. Would definitely recommend

A very good experience overall all other than a misunderstanding about the paperwork required to store a vehicle. Mary, who even gave me a ride home, and Ben Fulk were very helpful in getting the issue resolved. The location kept in contact with me for the week leading up to my arrival and were helpful with all my questions. I would definitely rent from this location again.

Ive dealt with Customer Service on 3 occasions. 2 via the 800 number and once calling the local Stillwater/Oak Park Heights number.Thank you so much Mary for being an absolutely amazing, patient, understanding and exceptional human on the other end of the phone.Had some issues with my bank and was so stressed about my account and paying.She made me feel like I truly mattered and that the things I was storing mattered too.Again thank you! 💕

Very nice and clean, the employees are good at what they do.

Now that Public Storage has the app it has made everything so much faster and easier to get in and get out. The one in Stillwater is the best one by far. Its clean, friendly, and accessible. I wouldnt go anywhere else for my storage needs!

Very helpful and cheerful staff, and clean facility. It was great to be able to pull our rental truck into the garage to unload! I would highly recommend this storage facility.

NEVER RENT HERE. They are thieves and have numerous hidden charges. The DM is unwilling to stand behind his employees mistakes!!!!

Great place! Staff friendly and knowledgable. Reasonable rates. Climate controlled building is very impressive!

Dayle is a very knowledgeable and polite property manager!The climate controlled area is very secure and clean.Would like to experience a snow-free approach to the climate controlled area. Very difficult to maneuver the carts in the snow!Bob Ogren

The staff were great and very informative! Very good experience for a first time user of public storage in Stillwater

Initial impression - loved it. Very cheap price. Staff was friendly and easy going. Fair policies/contract. Unit was clean and looked nice. A little pain to type in your code for gates, building, AND elevator but yet it is good security I think.

First time renting here and Mary in the office at the Stillwater location made the whole process incredibly easy! Thanks again!

Tiffany was such a pleasure to work with! Very confident in her work and knows what shes doing!! Would definitely recommend her to anyone looking for a storage place!! She has such a great personality!

This was first day renting my storage unit. The process was easy, the grounds are clean and i felt safe with my son. Also the price is very reasonable for a 10 x 10 unit!

This is the place to go! Hands down the best storage facility Ive ever used. Very courteous and willing to help. Staff made my already stressful day so much better. Thanks Dave! Youre the best.

Great job by Daryl and Desiree... easy process and good value. Safe, secure and clean.

Good rates and contactless rental

Office staff / management very professional and customer focused. Facility is in excellent shape and seems very secure.

Very easy to work with and professional. I have used them in the past and they are the only storage place that I would consider.

Tiffany was a very helpful and kind, she know the best way to help out. Would highly recommend.

Joe was awesome to work with - very friendly and professional! The rental process was very straightforward and efficient, and Joe made sure I got the space I needed in a location that would work well for me. The facility is well-maintained and very clean. I was also impressed by the drive-in loading area for the climate controlled space - very nice. Would absolutely recommend for anyone needing storage space.

The elevator is open... Then its closed. Too fast to move stuff. Otherwise its nice.

I got fooled by the online price which doesnt tell the total of what you pay. I secured a 10x10 unit that was going to be $32/month. To note, I was only going to use the unit for a couple weeks while moving.I get there and they take me to the unit and Im told I have to buy their lock for $20. Ive dealt with other storage units that do this but two things that bothered me is that the lock is ours to keep but its a tubular lock which doesnt work in many applications and I told the lady that they should put that on their pricing online which she agreed the company should.Then, I get in their office and they tell me that they require insurance on every unit which is $15/month. So I stop her there and say that none of these required extras are shown upfront and I asked is there anymore added fees coming she told me no then David who worked there as well tried to explain why they tell later about the lock fee, insurance fee, and administration fee. So I stop him and ask about the admin fee and I asked if he heard her say that there was no other fees. He acknowledged that he heard her but said there was an admin fee. I asked how much that was and he told me $25.So what was a $32 online price turned into $92, $60 which was never explained until o got to the office. I told them on principle alone I couldnt give them my business and walked out.

Dave was super helpful. Great space for a great price.Including Climate control units. Love the ability to drive in sheltered from weather to unload or load your items.....

Every time I go into the office or call on the phone they are always friendly and accommodating. The place is clean too. I would highly recommend them for all your storage needs.

It couldnt have been easier or more efficient to get through all the paperwork. The staff (Joe & Tiffany) were friendly and attentive, and the facility is bright, clean, and well maintained. Im glad I found them!

Very helpful staff. Very good storage units, I just wish they had remote entry for the gates. Im in a wheelchair and its impossible for me to reach the keypad from my van to get through the gates. I will have to bring someone with me to open the gates.

Laura, was very pleasant and very helpful. Would recommend

Tiffany, Joe, David and the rest of the gang at this location are amazing. The new building is so beautiful and clean. Anyone looking for storage should stop buy and see them.

I had a great experience at this storage facility. First off, the staff were super professional, helpful, and friendly. Secondly, the units were well maintained and clean. There has been a ton of snow, the most in February at a historical high, but they have done an admirable job managing through it. The last point I want to make is because of the snow and the very large trailer I was pulling, I got stuck pulling in in to load up. Jacob the manager on site used his own truck to pull me out. He is super nice and a real credit to Public Storage.

Super friendly and professional staff members, great customer service and extremely well kept grounds.

The light in my storage area has not worked since I moved in. My husband cut his hand trying to work in the dark. He told them and no one even called to apologize or see how he was. How rude! The parking lot is a mess with holes everywhere. They are putting money on the new facility and doing nothing for the current one. You cannot even navigate the parking lot. The gate opens with just any push of the key pad and so there is no security. Apparently, they have been building this new one for years, which sounds like ineptitude in its purest form . . . .I have told the managers about the light and conditions several times and nothing is done. I am moving my stuff and would encourage others not to use their facility. I went to move it and the place is in complete disarray. It is filthy as the pictures show and the light is still not fixed as the picture shows. Negligence pure and simple.

This place was amazing.Tiffany was so helpful to me and my family. Jake was great at helping us get all the packing supplies we needed.Tiffany really made our rental process smooth she was funny up beat and just friendly. This team is the people you wanna see if your moving or storing they are 100% lit

Great, friendly staff. Beautiful new facility. Amazing prices!!!

Laura did an excellent job providing an overview of the site, rules and showing the location.

I used the facility for approximately 5 months. I never had an issue. The facility was in good condition-they even filled potholes over the summer. The only issue I had was when I switched to another Public Storage facility (to be closer to where we live). The manager Tamika exhibited over the top customer service with resolving my issue. Tamika was able to work through the system to resolve the issue that had developed. She did not have to do anything, and it could have been one of those situations where it is what it is and I would have been left feeling frustrated with how things turned out. Fortunately, Tamika understood the situation and worked many different options to find a positive resolution for me. I appreciated her effort and her dedication to providing exceptional customer service. Thanks Tamika!

I have rented a number of units at this location. I have always felt comfortable leaving my personal items and business materials here. The location is well secured and always clean. I very much appreciate the excellent service from Loni and Lyle. They are very friendly and ALWAYS professional. While I very much like the ease of getting in and out of this facility, I more so appreciate the excellent service I receive. If I call and have to leave a message, my calls are always promptly returned. When I reserved a new unit a few days ago, on-line, my reservation was answered up with a follow-up phone call in less than 5 minutes! Highly recommended!

Great service real kind people that work their. Keep up the good work

I called and dealt with a young lady named mary and she was excellent. She assisted me with every question and concern i had. She helped me get the best price with the right amount of space

We needed a storage unit for some items overtaking our apartment. Loni made the process easy and effortless. While there I had the opportunity to see her interact with other customers (already paying customers) and she treated everyone like they were a friend. I have rented other storage units and it was nice to see a place where they are friendly and personable; and you arent just a unit number.

Easzzzzzzzz😊

This facility is tidy, plenty of room to turn around, management is helpful, and friendly. Every time I have been there Jake went out of his way to help. Strongly recommend!

I was here a few months ago and the place was under construction now they have a beautiful new building and has done amazing upgrades! Keep up the good work guys!

Called Mary at 4:30 pm on a Saturday (they close @ 5) Even with closing She STILL got us set up in a unit !! Great prices & Great Customer Service 👍👍 👍

Mark was equally as helpful today! We shared with him that we were hoping for a unit closest to a door and also a place to keep our Pod as we unloaded it and out of the way of other units. To our luck he had one right next to a door and even had a safe place to store our pod for a few days until we completely unloaded it. I appreciate all the help and also the excellent customer service we received in finding us exactly what we needed..

Friendly fast and clean place

Tiffany was extremely welcoming and provided me with an excellent unit. I live in st paul and eventhough its a bit of a drive its well worth it as these prices you CANT beat ANYWHERE in the cities. 5 STAR CUSTOMER SERVICE - 3 STARS due to the inconvenience of it closing at 9 PM + no vending machinesOveral 4 stars

Joe was helpful and friendly while helping me find a storage unit that will serve my needs.

I love working with the stillwater team my family has rented from several public storage offices and this one has given the best customer service. I highly recommend renting with them. The facility is well kept and very secure.

The staff was excellent, especially Mary. I was amazed by the experience. I will definitely recommend.

We had never used a storage facility before. Kim was very helpful in explaining how to use the storage facility and about the lease, payments, etc. She was very thorough in all her explanations. She helped to get us set up with a storage locker and how to get in and out. We needed extra storage for summer items as we had finished our basement and didnt realize we would lose all our storage space. This is a convenient and safe way for us to store off-season items and its close to home.

We have had a great experience with Public Storage! Lonnie is very personable,friendly, and knowledgable about her job. I have never used a storage facility before and she made it so easy and actually fun! The units were very clean and it was nice that there was even a light to see way to the back. Another plus is that it is nice and close to home. I feel that it is a very secure place too. If you are looking for a great place to store some of your items, look no farther. This is the place you want to go! Thank you Lonnie for all you have helped us with!!

My experience couldnt have gone more seamlessly with District Manager Taylor, who just happened to be working at this location on this day. From my online reservation and a confirmation call 10 minutes later, to adjusting my reservation to accommodate my temperature control needs, providing options for my specific (and fragile) packing needs, to the walk through of my space, testing the security code, clear explanation of the billing process, and helping me to my car with the packing supplies, it couldnt have been a more pleasant transaction. My professional background is in hospitality, so nothing goes unnoticed. Highly recommended.

Jacob is awesome. He went above and beyond to help us find the right size unit. We are returning customers and we have always been very pleased with the staff and the property

It was a great place to store my belongings, but then I tried to get them to stop charging me, but noooo

Great experience with amazing customer service!!

This was our first experience with any storage units. Lyle showed us the unit and we were pleased with the cleanliness of the unit and the surrounding driveways. Security seemed adequate. When we came to actually rent the unit Kim was most helpful and pleasant and explained all of the paperwork very effeciently.. She provided locks and keys and gate code cards. The office was orderly and had moving supplies arranged for easy viewing. When I came in to close out out use of the unit Kim provided closing receipt. We would definitely use this facility again.

Great customer service and always treated me well!

Great friendly and safe place. Jake the manager is always courteous and helpful. Always clean and now building on. Love it.

Facility is currently under construction but the staff is working with it and doing the best they can! I recommend storing here if you need, the new three story facility looks like it’ll be amazing!

I have been planning a move from New York to Minnesota and Public storage has helped me to make this a positive experience! From the climate controlled units to the safety I feel by using their storage lockers. The ease with which I have access to the unit. Public Storage in Stillwater is great for all these reasons plus Loni made me comfortable from the moment I spoke to her! She has made this experience the Best!!!

Kim was absolutely fantastic. She has assisted me rent a couple units in the past and each time she has been very thoughtful, professional and extremely helpful. I would recommend this Public Storage site to anyone looking to rent a storage unit in this area. This location is very well maintained and so ease to use.

Kim and Lyle were extremely helpful in helping me select a storage space that was right for me. They took the time to answer all my questions and showed me several different store rooms that would work for me. I also had no problem in reaching them for questions I had along the way. Thanks you Kim and Lyle, I highly recommend Stillwater public storage because of Kim and Lyle.

Jacob was really friendly and great to work with! He explained everything about doing business with them, and answered any questions I had. The facility itself is really nice, clean, well kept and secure. If youre looking for a storage in the area, give Jacob a call!

Great place for storage! My things came out just the way they went in. Found the exact size I needed, Auto pay is great so you dont have to think about another bill. Thanks Loni for all your help...........:)

Clean convenient and I feel safer with public storage

I called in asking about pricing and sizes for my business. Mary was very helpful answering all my questions.

5⭐️

Great experience. Staff was very knowledgeable about the size unit i needed. I have rented a couple spaces from them and always been pleased.

Loni was super friendly and competent. She knew what type of unit I was looking for and when it came available, she contacted us and we were able to move into it immediately. She went above and beyond to help me. It was a very great experience. Barb Williamson

Kim and Lyle have been great! They are incredibly kind and helpful. They made it easy and seamless to upgrade to a larger unit last winter and worked with us to vacate our unit without more stress. I highly recommend this location.

Tiffany and Mary was 2 of the nicest people in this state so far. And very helpful

Stopped by the property to talk about looking for a unit received great customer service from Tiffany and Joe the property was clean and well kept and they have an awesome new building with great prices! Highly recommend!

Great place to store your stuff. The staff here, old and new, are always so nice even when they are sick and working anyways. Just because your staff lives/works onsite doesnt mean they should work sick like that. Poor thing.

Amazing! I was greeted by Angel, who was professional, courteous, efficient and friendly. Angel explained things in detail and rechecked all my information and what I was signing. Public Storage is fortunate to have such an extraordinary employee!

The guy here was tall and such a beef cake. He was so helpful in helping my dad as he is a senior. He spoke slow and answered all my dads questions and even got him set up on autopay. Thank you jake for being amazing

Afraid i had left my key in the lock of my locker, i checked the lock and it was not there. I spoke to Jessica about it. She immediately went and put a second lock on my door and told me my options for a lock cut if i couldnt find my key. It really put my mind at ease until i found my key. Nice to get great customer service.

The employees at the public storage in stillwater are some great people. Super helpful and understanding. Anyone looking for a safe place to store there things this is the place to go.

Loni is awesome! The facility is well kept, and Loni is extremely helpful. Her customer service is top notch. She goes out of her way to ensure all of the facility users have what they need. I have been at other facilities where the property manager only cares about collecting the rent. This is not the case with Loni and Stillwater Public Storage.

Dayle was awesome!

This place is the worst. My stuff had been being held hostage for over a month. I returned from living out of state to find my storage unit door was broken. I was originally told it would be 3 days before it was fix. Its been 28 days and my door isnt fixed. But theyve allowed me access to it finally.

Loni very helpful and kind when I went to look for a unit for my belongings. She was really helpful when there was a mix up with my credit card. Everything was taken care of smoothly. If I ever need to get another unit, this would be the place Id go! Thank Loni!!

Really enjoyed Loni and working with her. She was professional but also fun. Very helpful and seemed willing to do whatever necessary to ensure I was a happy renter. Great job overall.

Working with Kim was a great experience! She set me up with the best storage unit to fit my needs and thought of all the details to make it happen. She is very personable.

Public Storage has served us well for the past two winters by storing our summer car safely and in a rodent free environment. The service has always been friendly and the site is easy to get around. Thanks so much!

They cant figure out what to charge you so they make it up, loosely based on what they might have left of that same unit, though the sales person isnt sure. Thats just to start with and then comes the ridiculous cost increases due to demand. Excuse me? Is that an incentive to get people to leave? Im noting it. Am I not paying a ridiculous amount already for a size larger than a shoebox? Absolutely. Not to mention how they try to persuade you into giving a good review, what a joke.

Tiffany,Mary and Dave are the best reason to rent at public storage!

Kim provides excellent assistance in helping me find the right storage unit from my several visits. I continue to work with her in securing a second unit. Appreciate the customer service she provides. Thanks. Laurie

Thank You Lyle! You made moving a bit easier. From boxes to size of storage unit. You were a wealth of knowledge. Great customer service! Thank You for all your help!

Get place so nice and freindly

The facilities are great! The companys online value proposition is not demonstrated at this location by the office manager. The office manager needs customer service training.

Jake is freaking super and Tiffany is awesome as well they were a great duo and helped me in every way. Just great friendly service.

Loni, the property manager, was amazing. My first time renting a storage and she helped walk me through it all. Such a fun person to talk to. :-) Will definitely rent here again if I ever need it.

Thanks so much to Loni and Lyle for helping me with my recent relocation to Stillwater. They showed me all available units that would suit my needs and made it quick and painless to take care of my storage needs. I am impressed with the security and cleanliness of the facility and would highly recommend this location to anyone looking for a unit for themselves. Thanks again!

I have been using the Public Storage Stillwater facility for business and personal storage for over two years. The property is well kept and I have always been able access to my unit even after heavy snow falls. The management personnel, Loni and Lyle, have been a pleasure to work with and I appreciate their communicating with me when I am late with rental payments. I recommend Public Storage to all my friends.

Great customer service. These folks really understand all the moving parts and stress that comes with needing to find the right storage unit. I always feel like my needs are understood and respected. What a relief to work with Public Storage in Stillwater. :)