Arrived about 650 am, three cars ahead of me for an oil change. Check in went quickly and then I was able to do my weekly shopping. On my way home with groceries at 815. Very good service, clean oil, filters all checked and clean inside of car
Its always packed from morning noon and night they dont get right Cant Get Right they get on my nerves on my mama and she dead
I waited almost 4 hours for my cars oil change with only 3 cars ahead of me. After my oil changes however, one of my light settings would no longr perform properly and this was causing my battery to drain. I returned only to have them tell me it was probably something I was doing wrong and that they couldnt help. they assured me that no wiring was messed with. turns out they somehow messed up one of my sensors. I am incredibly disappointed by the overall customer service experience
Great Service !!! Went in for a oil change and some store shopping. It was quite convenient and affordable. There was no Up Sell Sales Pressure. Nothing but a Quick, Affordable Oil Change. Got most of my shopping done and my car was ready before I knew it.
The work itself was done efficiently although the time frame was a good bit longer than what I was originally told. Overall it was a satisfactory experience.The issue I would say needs to me addressed would be the work ethic. There seemed to be a lot of wasted time talking amongst themselves. There was a lot of negative talk about when whoever was leaving and what someone was doing and how much they did not want to be there. Also there was a good bit of profanity being used in their conversations with each other.The workers need to be mindful that even though they are in the back of the store and out in the shop area it is still a public area with customers coming and going and/or waiting for their vehicles. Hearing repeated profanity and a lot of negative comments about the job or other workers or wanting to go home does not put a customer at ease about the work bring done and does not bode well for customers wanting to bring their vehicle back for an oil change or tires or whatever it may be.
Nice place to go spend time in looking around
It sucked. The tire size I needed wasnt at the store even though it showed they had it available at store. To order it was going to be a week. DO BETTER WAL-MART.
Its ok.. Not bad
It was just great they all that I ask them to do and some
Great people great service
Always talk with mechanic not with representative, sitting in front of he monitor doesnt mean knowing car inside.
My overall experience at Walmart was great.
The staff in the auto service were polite and professional went out of their way to warranty my car battery
The lady at the customer service desk/cashier was rude and should be reprimanded and put in a position where she doesnt have to work with customers.
Had the tires I needed
Its a nice store great customer service and do beautiful work highly recommended
It is a great auto center get all of your car service needs while you shop. I just bought a car top carrier that i saw online and they had in stock which was also great too. Walmart Auto Center will always be my first choice for my car needs
I hate calling this Walmarts auto department. They never answer the phone. When they do, youre on hold forever. Extremely bad customer service. I absolutely hate going to this Walmart. I live in Stockton and would rather drive to Walmart in Delta Shores then deal with this location!
Walmart is the best. Got my oil changed for a really good deal, didnt take too long Did my shopping . Walmart has really nice people working there I feel like family plus they have some good prices on just about anything and everything
A nice place to get your oil changed, service, service when your service light comes on is its your place.
Always quick and easy oil changes. Never had any issues so far.
The manager at auto center Walmart hummer lane not come to talk with customers and not responsible also the supervisor over there he so RUDE! His name is WillianI did go to oil change and they recommended to rotation, I did it. Then my car make sound and see the tire pressure low but it not. And I came to ask them they said I need to balance ok I do balanced.The point is when I rotation they change all the rear to the front. And I do the balance they just change the front to the rear backso it exactly the same before I go to rotation and balance. Thats crazy, I try to explain about that too but they not responsible,the supervisor over there he so RUDE! His name is Willian.
Fast, friendly professional
Kind of slow but Service was good. They even found my tires I ordered.
Dont make a mistake on item or you have to go to returns to exchange it!
Tire center is a joke. If you call, a girl answers the phone and she cant even remember a tire size long enough to write it down. Next, she says I cant quote you on a tire with out knowing the speed rating your car has well if you asked for the vehicle info or the speed rating then we would be in business. Once all of this horsing around was done, she proceeds to tell me $200 for two tires, so I asked if that was installed or just the tires themselves to which she replied Im not sureSo all in all, I needed 4 tires not just 2 and i had a 30 minute conversation over the phone for no good information. No thanks.
I wanted for over 15 minutes to get checked in and they continued to check other people who got there after me in before me. Rude employees. I’d rather spend more money than step foot here again.
It went good they forgot 2 vacuum my car but other than that I would go back!!!!👍
Overall a very good experience got an oil change didnt have to wait long
Nice employees, very fast and great job always
Really convenient to park your car and have your oil and filters changed for a decent price. The wait was pretty long is the only complaint I would make
Be more curtious more helpful pay attention to their customers !
The staff looks really stressed out working for this quick lube station. And I dont blame them either for it becuse it took me 4 hr for oil change . Walmart needs more skilled staff at the oil change station with more bays, and also more cashier and more room
I wouldnt go nowhere else for my car to have a oil change been coming here for more than 10 years
They were very polite and quick service.
The guy helped me was friendly. Prices are fair and the service wasnt as long. Im sure it was less than an hour. I had 2 tires installed.
Good service and prices also, good location for customers.
I bought new tires from Walmart a few months ago and one of them developed a bubble. I first went to the Lodi location on 6/12 where the service manager stated that with out looking at the tire he knew I had hit a curb or drove over a pot hole which caused this. This was not true. He walked over to the car he took a quick look with out removing the tire and said to bring it back this Thursday. I wasnt happy with his service since he was already starting I was at fault with out properly inspecting the tire. On 6/13 I took the vehicle to the stockon location where I waited for about three hours, but they took care of me they inspected the tire and found out it was a manufacture defect. I was very pleased that they didnt just assume and instead actually inspected the tire. I have purchased three sets of tires from Walmart and will continue to do so. Thanks Stockton team great job you guys were really busy but still managed to take care of my issue.
It takes forever just to get checked. The employees are more talk than work. And sometimes stuff gets stolen. So terrible service.
I waited 2 hours for an oil change for them to tell me they couldnt do it. This was the the 2nd car they have done this to me on. I am done with Wal-Marts auto service.
Got an oil change they were fast and affordable
Horrible customer service! When we pulled in a man said hed be right with us. We waited outside of the car for 15 minutes, another car pulled in and was obviously friends with an employee and got served right away, while we still stood there waiting. I asked what was going on and i was ignored. So rude, so we left and went to jiffylube down the street. Where they know how to treat their customers. Only a few bucks more for good service. Recommend you all go to jiffy over walmart for sure! Walmart was so rude, i will never go back!
Always clean little expensive but clean & helpful
Good I get my oil change and the price affordable
Got copies of keys here. Cheap and fast.
Loved it
Low society at best. I wanted to give no stars...horrible workers, ignorant manager.
Extremely long wait, 4+ hours for 2 cars ahead of me for a simple tire change, didnt even honor the road hazard warranty I had.
Over 3 hrs and counting for an oil change with only one car ahead of me.
Too big..unless you like walking
When there a huge líne on cars its going to be a 4 hours wait for Changing tires you have to underdstand thier were short on employees but one employee told us its going be one hour not 4hours and they really dont comfortably any customers for the wait. Mangers need some more customers services skills
They didnt do my oil change.
Should be -0 starsDont go here they are the rudest people ever and they dont care about there jobs, so they wont care when they mess up your care or overcharge you or even pretend to have done work on your car
Auto Care staff were friendly and they didnt take as long as they had estimated.
2:00pm, no one in any Bay they said 2 hr before they will start oil change
Got an Oil change, in and out less thin 30 min. Plus vacuum your car rugs
Didnt get anything. Dont have a car ???
A little busy usually, but cheap to get oil changed.
Everything went well im disabled cant stand longtime waiting to get help
$20 dollar oil change is a good thing, but when they make you wait 2HRS when theres only one car ahead is NOTYoure better off changing your own oil and actually putting a good oil or paying extra 10 dollars elsewhere and only wait 10 minutesIts ridiculous
This place is always crowded on the weekends. The auto services are first-come, first-served, so if you want anything done on your car, get here early. otherwise youll be waiting for several hours.
I like their pices
I got my oil changed and it took 4 hrs. The check oil light is still on also.
Very nice and helpful
I dont drive a car, I work here.
It was a good experience.
Good service.
Quick easy service
Quality service fast
Very good service
Good services and assistance
Nice and friendly
Excellent service
They get you in and out!!
Cheap prices than auto retailers
Very good
Best service
Bad people
No food
Wait time too long
Great service
Is ok
Good service
Took a friend there
Long wate
Oil change going on 3 hours!
Good
3 hrs for an oil change.......
Great
Open at 6am, not 24hrs
Good service
No Thanks
👍👍
Love
Get there early because around closing time they get dumb and dont get the job done fast
Good service and cheap