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Extra Space Storage
4223 Pacific Ave, Stockton, CA 95207, United States
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Extra Space Storage
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He
Review №1

This is the best place you can use for a storage. They have the best prices, friendliest staff and the manger is always there to help with anything and is very friendly. It doesn’t get any better for a storage unit. I was storing high valued items here an not once did I worry because they have the best security features. I highly recommend this place if you need storage.

An
Review №2

I’m really appreciated Roni for provides communication accessible for me as a deaf person to get service and all the information what I need. She’s so amazing!

mu
Review №3

Very pleasant understood what they were telling me explained everything correctly and very happy with my unit ✌️

JT
Review №4

Friendly staff and clean facilities, would definitely rent there again if I have storage needs.

Gr
Review №5

This storage is the by far the best in Stockton! Ive been a customer since 2016 and it has always been very clean, secure, day or night, and it is in a perfect location. The staff is absolutely amazing (and beautiful!) They have always been respectful, honest, and welcoming, and its obvious that their customers security is their first priority, The fact is that you wont find a better Storage facility in Stockton.

Ch
Review №6

At the time of rental the language used in sales and written automation is ambiguous at best and borders on mendancy. The insurance offered by Extra Space Storage in overpriced.A good place to store your junk but nothing of value.

Ca
Review №7

I was very Happy with my very first ever putting my things in storage! I started on line chose this place, because of the close proximity to where I live! My daughter had a Granny Pad built for me in her back yard ! Placed all my life long treasures in storage, I by the way am in the over 60 group! Have collected treasures for almost that long…..my daughter of course is not interested in most of my “junk”Her words……I love the fact there were automatic payments available, the very few times I had a Question the office was very friendly and took care of what I needed! Easy access in and out of the property was important in case I needed to get one of those treasures out …. Which was at least A couple times a month. The property seemed safe I never had a problem going there in the evening by myself. The grounds were kept neat and there always seemed to be one or several other units being accessed, they would most times respond to my smile and hello waves! It was a first and hopefully last time renting storage but if the need arises in the future I will check there first.

Al
Review №8

Outside of cost going up over time while low introductory offers go down, this place is nice. Right next to the university which is convenient and also comes with the benefits of university police driving by often. Its on one of the main roads in Stockton. They also newly repaired the entire place. The dumpster and bathrooms are almost always locked.

Ma
Review №9

I had a great experience. I placed my request on line and came in to complete my transaction.The young lady was very nice and helpful.

Je
Review №10

Very friendly staff, very helpful. would recommend coming here for your storage needs.

Ro
Review №11

Manager very help in answering questions and also helping me with a personal problem. Very helpful 🌞

Ly
Review №12

EXTRA SPACE STORAGE- THE LADY WHO WAS IN CHARGE OF RENTING THE UNITS WAS RUDE AND DISRESPECTFUL AND TERRIBLE ESPECIALLY TO ME AS I AM 71 AND PHYSICALLY DISABLED AND SHE WOULD NOT EVEN PRETEND TO BE ACCOMMODATING TO ME OR MY OBVIOUS NEEDS. INSTEAD SHE HAD ME STAND BEHIND AN IMAGINARY LINE IN PLACE UNTIL SHE FILLED OUT THE PAPERWORK FOR OTHERS AND THEN SHE WENT ON TO FILL OUT MY PAPERWORK AND WHEN SHE HAD RENTED TO SOMEONE ELSE AND NOT TO ME AT ALL! MY NAME IS LYNN DIANE CHRISTENSEN AND I AM NOT ON ANY OF THE PAPERWORK IN THE FACILITY AND ITS MY THINGS TOO!I would like to advise you toAVOID THIS EXTRA SPACE STORAGE AT ALL COSTS-I WANT THEM TO GET A MINUS 100 POINTS! DONT GO THERE PLEASE TELL YOUR FRIENDS ABOUT MY EXPERIENCE WITH THIS PLACE! MY NAME IS LYNN DIANE CHRISTENSEN AND I AM A GOOD PERSON! THEY GET A STAR FOR RUDENESS!

Sh
Review №13

Its awesome they are open later than any other storage they have a open restroom for us and very helpful and nice.

Ca
Review №14

Ok this place worked out perfect for me I saw there listing online and there access hours was first thing that caught my attention then I seen all the convenient safe options up to indoor vehicle storage I figured I’d give them a shot. I remember in the past at previous storage places they required your life story and them taking forever when I just needed a unit so I was scared before walking in here but I walked in and was greeted by two beautiful young ladies with smiles that just wanted my name and number hahaha I wish but ID card and debit card and it was super cheap first months free I just had to pay small insurance fee in case something happens my property is insured so peace of mind my property is safe stored with them no matter what in a ten foot by twenty foot unit with roll up door with cool combination lock all for like 75 total for first 30 days and I only needed them for about 24 days IM WINNING AND GRINNING Thank you girls were pleasant confident friendly and fast

be
Review №15

Andrea was beyond helpful. Welcoming as soon as I walked through the door, helped me find the proper unit fir my needs. The cleanliness of the spaces exceeds expectations. Highly recommend!

Sa
Review №16

Even though I only rented my storage for a few days the experience was fantastic great facilities, very welcoming and informative management 👍

An
Review №17

This is a great location, clean and well organized, they helped me to do everything by phone. Very nice and easy experience.

Mi
Review №18

They have the best staff ever. Units are super clean and very accessible.

Lo
Review №19

The dude thats there at night jamming loud cursing rap music and lacking any customer service skills really made me think twice about this storage place. He was rude. And was very threatening to me.

Te
Review №20

Love Extra Space have the best onsite manager ever this is my second site love them

Ch
Review №21

Jake from the call center not from State Farm was very helpful and friendly. Malory called me back and gave me the option to secure the space over the phone. She was patient, mindful and helpful as well. She answered all my questions thoroughly. I recommend this facility!! The process over the phone was easy and quick! Thank you!!

Ir
Review №22

Great customer service

Ho
Review №23

Exceptional customer service. Always on time to open. Very clean and well taken care of

Ва
Review №24

Came at 5:27pm from Seattle, WA to get a storage unit at this location and she said theres nothing she could help me with because she already cashed out and obviously wanted to spend the rest of her working time playing with her phone.Absolutely ridiculous.

Pa
Review №25

BEST EXPERIENCE EVER! Everyone is so bubbly and I felt so welcomed definitely going again

K
Review №26

Renting a storage unit here was easy. The on-site staff was friendly and the unit and facilities look well kept.

ER
Review №27

Very great customer service very clean place I recommend it to any one looking for a storage easy fast and very clean

Me
Review №28

Customer service is excellent and very helpful. Facility is clean and secure.

Di
Review №29

Too many digits to get in

Du
Review №30

Cool safe place so far also hella good customer service.

Du
Review №31

Thank you extra space storage. Always there when needed my things are safe and i am at ease knowing my belongings are ok

De
Review №32

Been storing here a few years, the ladies at the office always give me great customer service.

Zu
Review №33

Highly recommend extra space storage on pacific ave. I was fortunate to get help from Andrea. She showed me around made me feel comfortable was very knowledgeable about the sizes of each units, pricing, she went above and beyond to assist me. Andrea is a great manager and asset to this company if you guys ever need a storage please go see Andrea at extra space thanks again for all your help!

Fr
Review №34

Isaiah is amazing!!! Such a sweet soul! Meeting him was definitely an act of God as he usually works in Stockton but he happened to be working in Modesto. Jeff and I feel so blessed to have had such incredible service! He went above and beyond to make sure we are satisfied ! Anyone who needs a storage needs to go to extra space! He will be in Modesto Saturday! Thank you again Isaiah! You are awesome! God bless!!

Gr
Review №35

Been a customer here for over 2 years Sydney and Andrea are amazing managers that run a clean site and a friendly atmosphere

Hu
Review №36

Came in to clean out a storage unit I won, the ladies working were very professional and friendly, I was kinda having a sour day but they really changed that with their incredible smiles, I will definitely be doing more business with this facility. Thank you Andrea and Sydney !!!!!

Al
Review №37

Isaiah took excellent care of us! This was the first place we stopped at to inquire about storage units. We had originally planned on shopping around other storage providers but we were so impressed with Isaiah’s service and charisma that we decided to choose Extra Space Storage right away! He was able to show us 3 different units and get us setup and out the door in a timely fashion. I would recommend this to anyone in the neighborhood with additional storage needs.

p
Review №38

ANDREA the manager WAS AMAZING.. unfortunately I had to move in with a friend.. and move everything out of my apt. She made the process so easy and was really understanding. I highly recommend this location ask for ANDREA! 10 stars if possible!

hi
Review №39

I have been a tenant for two plus years. The facility is nice and is easy to access. They keep it clean and safe. My only issue is they are charging more per square foot than an apartment by almost double. When I signed up my 10x10 was only $125 a month. Fast forward two years and it’s now $200 a month for 100 square feet. So I chose to save 5 months worth of fees and got a 10x10 shed and put it on family property. The price and greed is why this location only gets 3 stars. It’s not a bargain or any deal. They don’t even use lube when they bend you over every month. They will continue to raise rates even though they are higher than apartments per square foot because they can. It’s ridiculous.The last issue is the staff is great when they are there. I have left many messages that have gone unanswered and the phone goes unanswered most of the time. The office has been empty many times, the return sign time having long since passed. The majority of reviews are nothing like my experience over the last two years.

Ch
Review №40

Sabrina hooked me up with exactly what I needed today to store my household goods and my motorhome... thank you Sabrina

Xa
Review №41

The move to my bigger unit was quick and was done in a professional and respectful manner. They also gave me enough time to clear out my old unit without making an issue out of it...I appreciate them and recommend them to businesses and working professionals.

br
Review №42

Sounds great. Didnt know about insurance.

ap
Review №43

Andrea was amazing! She made our experience easy and great. This was my first time renting out a storage room and she answered all my questions and helpful! Definitely a place I would recommend.

Se
Review №44

Great place clean and well maintained.

He
Review №45

Ive had my storage unit at Extra Space for 12 years. I recommend this facility to anyone looking to rent a storage unit. Its clean and safe. Its a good facility with a great store manager (Brandi). She is great. She is always so helpful and friendly. She goes above and beyond!!!

Pr
Review №46

Great customer service,they work with u if your late on payment!

So
Review №47

Friendly and helpful! Moving made easy with the help of a very nice lady named Andrea. She helped us with finding the right storage size for our move. Definitely recommend this storage to anyone who is looking for a clean and secure unit for their belongings! Thank you Extra Storage!

j
Review №48

Isaiah & Andrea provided the best customer service. I required a short term space with an immediate need, and they both made it happen. The space was and clean easy to access, and I loved that the light was always on. I do recommend this storage company for all your storage needs.

Ju
Review №49

Hands down the most helpful. Andrea is a true meaning of customer service not only did she know answers to all my questions she was informative on the things i should know but not think to ask. If that wasnt enough she was very kind .these things are not very commen these days . Thank you extra space and a Special thank you to AndreaWhen i previously posted a review i was shopping around but after talking with Andrea she convinced me not by trying to close me but by her confidence and knowledge of her job i have been renting now for about 3 months i needed a bigger unit after my first month and by the next day Andrea had me a bigger unit no hassle.. Good job Extra Space for meeting my needs and much thanks Andrea keep up your good work.

Br
Review №50

Thank you Andrea. You are very helpful . This place is very professional and polite. I would definitely recommend this place to family or friends. The place is clean. Thats a must for me. More importantly the first month is free even you rent it monthly. I cant believe it.

An
Review №51

Staff is always on point I never had one issue with them

Pa
Review №52

Andrea was great and helpful. She helped me explore all my options as far as how long I would keep my self there, to the amount of space I needed. My overall experience was easy and stress-free which is helpful in the middle of all the choas. Thanks for making one aspect of moving easy for me.

D
Review №53

Isaiah Wright was wonderful! He gave great customer service, a very pleasant and informative experience. Based on my interaction with Isaiah I would definitely recommend this storage location. Keep up the great work!!!!

Da
Review №54

Very fair prices nice clean facility 🙂

Ti
Review №55

This storage space is outstanding! But what made my experience out the roof was your amazing employee Andrea Correa! She was super knowledgeable answered every question and concern I had. She really went out of her way to make sure I was satisfied. I will definitely be recommending this location to my family and friends.

Fa
Review №56

Isaiah has the best customer service possible! On the phone he is inviting and wonderful, then I get to the facility and it is clean and he helpful and informative. He remembered me by name; adding the sweetest personal touch. I vote employee of the year.

Ka
Review №57

Gina, was a great help! Two thumbs up to the Stockton pacific extra space storage 👍🏾👍🏾

Sh
Review №58

The Customer service here is Fabulous!!! I was assisted by Isaiah and he went above and beyond to make my experience with Extra Space storage go smoothly. I will definitely be recommending this facility to friends and family.

Cr
Review №59

I had a great experience with the staff at Extra Space storage. Isaiah Wright was very helpful and informative and I would recommend anyone needing help with storage needs to come see him. He goes above and beyond for his customers.

St
Review №60

Isaiah gave me wonderful customer service! Made renting a unit easy and painless. Facility very clean and secure.

ca
Review №61

Andrea was great and so helpful. The process was quick and easy and the customer service was great.

Wi
Review №62

I really enjoyed my interaction with Isaiah @ Extra Space on Pacific Avenue, he made me feel very comfortable with leaving my property there. And he was really Nice and Friendly.Totally Recommend!

As
Review №63

I used this exact facility when I lived in Stockton and never had any issues and even had a lot of help getting my lock off once. I moved out of town for a few years and now that I am moving back I will need a storage unit again and I plan on using the same place. I would highly recommend this facility to anyone looking for space.

Ca
Review №64

We had the pleasure of working with Isaiah today as we needed to rent a storage space. He was friendly, made the process very smooth, and answered all of our questions. It was an informative and enjoyable experience.

Ta
Review №65

Very friendly and professional staff. The property appears to be quite secure (constant video surveillance, codes for entry, alarms on the units). The application process is straightforward and relatively simple, depending on your needs. And they sell boxes and locks too, if you need them.

Ro
Review №66

Came here because it’s close to my new house. So happy with the customer service I got from Andrea. It’s not easy to receive great customer service nowadays. Ty for that!!

Ma
Review №67

A wonderful experience and a lovely staff they are top notch and very kind to the customers the one that takes the shine I. A young lady named andrea and I felt right at home when I was working with her.

Ri
Review №68

Both employees were incredibly nice!

AL
Review №69

I highly recommend this facility as I have had bad experiences with others. Not to mention the customer service was Great! Andrea helped me out and explained everything to me in detail. I felt confident that my belongings would be just fine there once i was gone. I will be referring my family and friends! I give them 5 stars because they Deserve it! Keep up the good work.

Ta
Review №70

Even though I didn’t get the 1st month free deal I would like to say that this facility was nice & clean & Isaiah was nice & friendly; he kept me laughing & quoted me a cheaper price than the internet had proposed... very satisfied with thee customer service. 5⭐️

Th
Review №71

Everything was so easy. I called and they made a reservation for me. Harmony was very helpful and explained everything from insurance to gate hours. Ive never had to look for a storage unit before and the staff made it a pleasant experience. I will recommend them to any who needs a storage unit.

An
Review №72

The staff here is very helpful and fast. The facility is clean and secure, very happy with them.

Gr
Review №73

Service was highly informed and gave all information needed. Customer service was good.

TR
Review №74

I came to this facility to look at some storage units. Store Manager Andrea was very helpful and provided me with great information and options. I reserved a storage unit and was very satisfied.

Mi
Review №75

I had the best experience with extra space storage on pacific ave in Stockton. No pressure at all and assistant manager Isaiah Wright was amazingly helpful with everything. Highly recommend this location.

Ly
Review №76

Isaiah was definitely amazing!!! He helped us find the perfect unit and helped us map out how were storming our items. Will definitely refer this place to others.

Ch
Review №77

Brandi was so helpful and amazing! She made me a whole lot more comfortable with my moving process and gave me great advice! Super sweet and a great worker! Thank you for everything! I appreciate it more then you know!

Me
Review №78

Isaiah Wright was amazing! I got the unit I needed. At a cheaper rate than I initially thought I was going to get. Super convenient!

Gi
Review №79

If I write this blasted review, will they stop sending me emails asking me to review their storage facility? OK, then: It was a rapturous experience: the 6x10 unit was actually 6x10 and it was *empty* when we got it. Amazing. Did not see rats or other varmints in the area. The gate opens and closes with the code the way its supposed to.All in all, a real storage space.Seriously, it is clean, well run, personnel very helpful and friendly, but please stop sending me requests to review every other day!

De
Review №80

Andrea Is a great manager facility is always clean and kept up. And she is always nice and professional

De
Review №81

Andrea was amazing! Helped me get my unit quick and effectively! SHE IS AWESOME!!

Ly
Review №82

Andrea is awesome she literally made this process so easy. Site is super clean and I feel safe leaving my items here

Th
Review №83

My friends an I use this place to store our stuff for the summer between school years. We havent had an issue with the place and the lady at the front desk was very nice and was able to help me immediately. Very much recommended.

Ca
Review №84

Isaiah was amazing!!! Hes always making sure were doing okay, if we have questions he answers all of our questions, when my car battery was dead he jump start my car, I see him always being nice and respectful to other customers and Im glad he works here and Im glad he helped me out when no one else was there.

Sa
Review №85

For the past 4 hours, Ive been trying to reach someone at this business, but all I get is their voicemail. I have left 2 messages and no one ever called me back. I am sorry, but even if you dont need my business, this kind of customer service is unacceptable and I will gladly share my experience and go elsewhere.Days later and I still never received a call back. Worst customer service!

As
Review №86

I was greeted by Andrea who was very welcoming and very informative about their facility and policies. She answered whatever questions I had thoroughly. Also showed me options on the different sizes of storages available and made me feel like my belongings would be safe with the insurance that they have at their sight and with the inclusion of video survilance and lights etc. I thought getting a storage would be stressful, but with her help it was a very easy process, thank you!

Ma
Review №87

Great place to store your belongings. And brandi has always been so helpful with all my requests. I give this place 5 stars and I would recommend this storage facility to anyone

Ho
Review №88

Isaiah Wright is a great help renting a storage space. I would Recommend extra space to anyone. Customer service was excellent very professional. Would rent from them any time. Me and my wife super greatfull.

Br
Review №89

Came in and got a quote from Sydney. Very knowledgeable and respectful

Fr
Review №90

Brandi Macedo a very knowledgeable and friendly individual. Really made the experience quick painless and fun. Location looks beautiful and safe. Great decision for me and my family.

Mi
Review №91

Brandi was absolutely wonderful to work with. She started the meeting with a tour of the unit and explained exactly how everything worked very well. She also had absolutely no problem when I read the entire 13 page lease contract very carefully. This would usually irritate most people but not Brandi! She answered every question I had as I was concerned about the security and possible damages that could happen in the 8 months I will be gone. Very reasonable pricing and has an automatic pay option which is extremely convenient. I look forward to continue doing business with this particular Extra Space Storage.

Ne
Review №92

Today i met with an employee named jason.he was a very nice young man and he was very helpful.

Ro
Review №93

I love this place because their employee Brandi is truly excellent. She is not only very professional but friendly as well. I would probably store my stuff elsewhere if she didnt work here.

Ra
Review №94

My storage

Yv
Review №95

We had great experience. The units are very clean and the property is well managed. Andrea was very helpful and very accommodating. Thank you Andrea!

Tr
Review №96

Very clean facility, staff is very friendly and helpful. And got a unit right away. I would recommend to everyone.

Ro
Review №97

I have been very satisfied with everything at this storage clean very very nice helpful people not one complaint i recomemed this place to family and friends ty

Cl
Review №98

Isaiah Wright great customer service. Hooked us up with a great price and great information about the company. Double SALUTE

Ev
Review №99

Isaiah Wright was EXTREMELY helpful and friendly. I love his overall attitude ❤❤❤❤ I look forward to doing business with him in the future 😊 He deserves 10 ⭐ and a raise!!CALL ME BOO!! 🤩😘 Its A53 lol

Ch
Review №100

They offered a free month..great deal in the beginning. Now the prices are way up. Cant wait to move

Information
40 Photos
100 Comments
4.9 Rating
  • Address:4223 Pacific Ave, Stockton, CA 95207, United States
  • Site:https://extraspace.com/storage/facilities/us/california/stockton/1000000316/?cid=org%3A%3Amaps&utm_source=google&utm_medium=organic&utm_campaign=org%3A%3Amaps&y_source=1_ODIzNjExMS03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 209-476-9800
Categories
  • Self-storage facility
  • Moving and storage service
  • Moving supply store
  • Storage facility
Working hours
  • Monday:Closed
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–1:30PM
  • Saturday:Closed
  • Sunday:9AM–5:30PM
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