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Public Storage
1550 Old Church Rd, Streamwood, IL 60107, United States
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Public Storage
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Ne
Review №1

Great location for your storage and plenty of room as we used this for a temporary spot before we moved. Price is super affordable and fair. Employees here are great as well. Darren in specific is one hell of a worker here! Totally the nicest employees I’ve came across in any business cause he’s super helpful and understanding. Overall, a great place to store anything you desire and would highly recommend this place.

A
Review №2

Darren - man where do I start!! I have not met someone so dedicated to a company and the clients he serves at the same time. Its hard balance to do right and be right. 2020 was a scary year and when i need to come in he made sure that I knew I could and would be safe. In 2021 when I was affected financially he gave suggestions so that I could stay on top of my billing which I still have to admit I am not the best at but it felt okay and didnt feel ashamed. He always has a smile and I feel my belongs are safe at Public Storage because he is there.

Fr
Review №3

I have used several Public Storage facilities in the past, but this one is the cleanest one I have ever seen. Even in the winter, the driveways were kept clean of snow. Also, DJ and Darren were always so friendly and helpful, that it was like being helped by old friends.

Sp
Review №4

Darren is super friendly and very helpful. When I reserved my unit, he called the same day to ensure that the unit was available. The unit was clean and easily accessible. Highly recommended!!

Fa
Review №5

I want to express the wonderful service I received from Darren who made sure my every question, need and happiness was his top priority. The storage facility was 💯 clean, temperature controlled, and safety secured. I absolutely will recommend this storage to my family and friends. Darren went above and beyond to make sure everything was perfect.

be
Review №6

Great customer service overall from Darren.100% recommend!

Ve
Review №7

When I came to visit Darren the manager was very welcoming and helpful. He also told me about the psi. What a great app!!!

Sa
Review №8

I called in to inquire about renting a storage unit. The gentlemen identify himself and he was very very clear in explaining what they offered and what specials they had to offered. I want to say thank you for your time and your expertise advise that you given me so that I may rent a unit. He explain to me the new public storage app that i can use and the rental amount was within my price range.

Ma
Review №9

Dan was excellent. We will be recommending this location. Super easy fast and efficient. Thank you public storage and Dan.

Mi
Review №10

Highly recommend this public storage..The manager Darren was very nice and helped me to accomplish what I came to do and any concerns or problems he was quick and happy to help me.

kr
Review №11

Great service and reasonable pricing.

Mi
Review №12

Darren was very helpful, friendly and funny. Easy to talk to. He took the time to explain and go over everything. He walked me to the storage unit and again explained what I needed to know. I was impressed with the cleanliness of office, building and storage unit. I would recommend this location!

Dr
Review №13

Recently, I lost the key to the unit when it fell in the lake. I needed to get to the unit and filled out to have the lock cut on Wed. Darren was very helpful in contacting the manager several times via email/phone call. I explained I have medication that I need to take from the unit as it was place there in error. It is now Friday and the lock is still not cut and I was told the manger is OFF today, that it can take up to 2wks to cut the lock. Ive never heard such an absurd excuse. I am on auto pay, never missed a payment but I will be removing my stuff from this location and moving. THEY WILL ALSO RAISE YOUR FEE AFTER A FEW MONTHS. THEY WILL HOOK YOU UP FOR LOW RATE BUT IT WILL ALMOST DOUBLE AFTER A FEW MONTHS SO GO SOME PLACE ELSE.

Ja
Review №14

I recommend this public storage BIG TIME, The man helping me was very nice, I believe his name was Darren. He helped me get my unit quick and easy, really great guy highly recommend.!

As
Review №15

Darren the property owner is super friendly and helpful. My experience at this location has been amazing!

Mr
Review №16

Best FRIENDLY Service. Darren was courteous and helpful. He helped me with advice to keep my costs down when i went unemployed. He guided me to get to get my BMW through the big snow storm mess. In a friendly carefully worded way, explained all the parking and other polices to protect me and make sure i was fully informed. I was in and out over 50 times and he was friendly each and every time. I have used u store it in Streamwood and everyone of their customers talk about one of the managers as being highly unfriendly. The experience was awesome at Public Storage with Darren. I also just opened an account in Milwaukie Oregon. That manager was very nice as well. Good job Public Storage. You choose great people.

eb
Review №17

Greatest service we ever had

Ky
Review №18

Darren is one genuine and honest man. The way he treats his customers/unit owners are superior over anywhere else during this time of global catastrophe. If there is one storage unit company I would recommend, it would be right here at, Public Storage!

DO
Review №19

I called to ask about a rental unit, I spoke with Darren he advised me that he no spaces left at this time . He was accommodating with trying to assist me at another location but I’m moving to the streamwood area and will wait until a unit becomes available also I like the new public storage app and can’t wait to try it out . Thanks a lot darren for all your help .

Ku
Review №20

This is a nice clean place with good people to assist.Darren *5 makes sure people are treated properly.

An
Review №21

Best service this side of Mississippi

CO
Review №22

Been dealing with this location for a while has never had any problems the site manager Darren is so nice and helpful if you are looking for a storage place in the area I would definitely recommend this one

St
Review №23

Not sure why people are giving this place 5 stars...as of Feb 1st my family and i were evicted from this place thanks to Darrel....he said we looked at him wrong.....really Darrel well at least you accomplished what you said you would do when you came out to our car yelling, with my kids in it mind you. Saying you would have us out of there.....have a good life

Al
Review №24

This place doesn’t even deserve the one star but in order to write a review I have to leave it. After hearing how my family was treated especially during covid is just disgusting. Times are hard now and you’d think people would understand that but this world has people in it who have no sympathy for others. Darrel or Darren whatever your name is, you shouldn’t be working here if you have a bad temper. NOBODY deserves to get treated the way my family was treated while kids are in the car hearing everything your ignorant unprofessional self was saying. This place needs to get rid of you ASAP.

An
Review №25

When looking for a storage place, I had questions and Darren was so patient with me and my many questions. I found the property neat and unexpectedly clean. This will be the storage place for me, thanks for your help, Darren.

Br
Review №26

Wow, what a knowledgeable employee, Darren knows his policies and I felt he is a good person to deal with and I will return to this place for my storage needs.

Ch
Review №27

Darren is great the staff has great communication,Darren and the staff are always professional and courteous. I recommend you go here

Gi
Review №28

I came in this place & Darren was professional & very helpful i was inquiring about prices for a unit to some things i needed to put away. I’ll definitely come back & get a unit very soon

Jo
Review №29

Darren was prompt and professional. The facilities are in good shape. Entrance and exit, even with a 17 moving truck was simple. Very satisfied. Darren deserves a raise. Dont forget to ask him about insuring your storage locker... you dont want to be without your stuff if something goes wrong!

Wa
Review №30

The property is clean and well kept, Darren was knowledgeable and nice when I spoke with him. A joy to deal with.

Ra
Review №31

I really want to give a shout out and two thumbs up to Darren at the Streamwood Public Storage location. He went above and beyond when we had a bit of a mix up with our scheduled move out and we were able to cancel it and get it all straightened out, no problem. Ive had good experiences with this location, and eventually we will be moving our things out, but for now, were extremely happy with our experience.Thanks Darren!

Gr
Review №32

Not a clean place and they raise your rates a few months after you sign up. They also charge you high prices for climate controlled then let the building sit at 93 degrees. Avoid this location.

Al
Review №33

The manager has great customer service. I highly recommend this location.

Ra
Review №34

A great guy that Darren was, he was so thorough with the explanation of the facility and the do’s and dont’s of the property.

br
Review №35

I am new to storage units. Darren Patrick was very helpful with everything. will recommend to family and friends. 5 stars ! great job.

Ma
Review №36

After checking for a space, Darren was helpful and suggestive with merchandise to help with my move.

Ki
Review №37

This location is located convenient for my families needs and Darren was helpful and informative about the location. Thanks

Ma
Review №38

Darren has always been professional and patient with me when it came to all my questions when I inquired about storage. Thankyou so much Darren !!

St
Review №39

I was having a hard time finding a storage unit and Darren made all my worries disappear. I will definitely recommend this storage facility to my friends and family

An
Review №40

Darren was very helpful when I called to inquire about I formation on the storage unit.

Gr
Review №41

Darren is a stand up guy. Very clean, well managed facility.

C
Review №42

Quick and and professional service by Lori. Just be aware that the monthly charge can increase with 30 days notice. The price will double or triple the rate or more if you plan to stay more than four months.

Jo
Review №43

I originally only planned to store my things for a few months. Now that my plans have changed and I will be renting longer, Darren has been helpful and understanding with me. Ive also noticed his attention to details with his job.

De
Review №44

DJ was very helpful! His service was fast and efficient and exceptional. The facility was clean, need and tidy office (filled with all of the packing supplies and locks). DJ gave me a tour and showed storage unit to confirm the size I needed and offered others sizes if needed. Excellent service. We highly recommended this location at Public Storage.

Le
Review №45

Sara was a great help getting me all set up. And everything was fast and easy.

Ti
Review №46

Thank you, thank you, thank you so much Darren. I truly appreciated the great customer service. You were very helpful and accommodating.

Ed
Review №47

Called for general information and representative was very helpful. Great customer service. Spoke with Darren. 👍

Mi
Review №48

Darren Patrick was a great help I needed a place to put my things until I move and he helped me choose the best plan rates and made sure I had everything I needed very good customer service Thanks Darren

de
Review №49

I came into Streawood store and Darren was very friendly and helpful he is very knowledgeable about the Public storage and he help me get all the boxes and supplies I need it for my move.

cr
Review №50

Darren patrick is awesome he goes above and beyond his job description very helpful excellent customers service a pleasure to do business with thanks again he needs a raise

KE
Review №51

STORAGE FACILITY IS CLEAN. EVERY TIME I WENT IN, THE TEMPERATURE INSIDE WAS IN THE 70S, INSIDE EVEN WHEN IT WAS ALMOST 100 DEGREES OUTSIDE. THEY TAKE CARE OF THE CUSTOMERS NEEDS AND WANTS

Si
Review №52

Darren was very helpful when inquire about storage unit availability.

El
Review №53

Daren was very helpful when I was checking out the location.

De
Review №54

Darren was very helpful and when you make the decision on the unit you will be renting at this public storage

Je
Review №55

Darren is the man, great attitude and very helpful.

Jo
Review №56

I stopped by to do some price shopping at this location and experienced excellent customer service! The pricing was great and the process was simple and easy as 1,2,3.Highly recommend this location.

Ph
Review №57

I believe the guy who is the manager of this location. Is really great guy, very friendly and nice. And if something is wrong inside or outside of the buildings. He always gets right on top of it and does his best to fix it and or make things right. And to tell the truth. The best manager they have had at that location in a along time.

Ca
Review №58

I have only been renting from this facility for 5 months now. The staff is very nice and the company itself looks out for their customers. Thank you public storage!

D
Review №59

Great customer service. Clean facility.

Do
Review №60

The office staff is extraordinary! D.J and Kelly are a great team. Theyre both very knowledgeable about their business. I wouldnt want my stuff at any other storage location. Thanks for all your hard work! It isnt going unnoticed.

Wi
Review №61

DJ is the man. Set up was just a few easy minutes, and I was ready to start storing my stuff. He explained things well and thoroughly, and had made my experience easy, which is what my life needs right now. Thanks man!

Ki
Review №62

DJ! Freaking awesome employee! Funny, kind, and extremely helpful with every question asked. 😂 when we almost forgot to get what we purchased, he ran back out to give it to us. Small gestures go a long way.Thank you so much again for your help!

De
Review №63

Darren provided the best customer service.. i told all my Facebook friends about him

Me
Review №64

Darren was very nice and friendly when I came into the office in Streamwood. He helped me and my wife get the right supplies we needed.

Fr
Review №65

Darren was very helpful. Great at explaining everything and followed up to make sure everything was going well.

St
Review №66

Darren is a good and outspoken employee.

Di
Review №67

Darren was very nice and help, excellent customer service.

Je
Review №68

This storage unit is so dirty. The worker Darren is the most rudest person Ive ever encountered. One time I arrived and he was outside yelling at a family. Im glad Im moving out of here going to a cleaner place, Extra Space storage.

Wi
Review №69

I originally wrote my review when I first rented my unit here but I am editing it now to even further say what a great facility this is since google won’t let me write another review... out of the several cities and storage places I’ve rented where I’ve lived in the past few years this has been my favorite! Not only is the place always super clean but the manager DJ is really amazing. Always super friendly and goes out of his way to help. When I ran out of space in my unit DJ help me figure what size to get for a second unit that best fit my needs and at a great price. I’ve never been happier with a storage service. Thank you DJ for running such a great facility and taking such good care of your customers!Original review: DJ was super friendly and awesome! Made my eexperience renting a unit a very pleasant!

Ka
Review №70

First time coming to get a storage and Patricia in the front desk was so awesome!! She took the time to explain everything to me. Wonderful experience! Will come back here if I need a storage in the future.

Ch
Review №71

I had the pleasure of working with Kelly who was so friendly and willing to answer all my questions. Kelly really was a breath of fresh air. Its hard to find that these days. Shes one of those people who you can just feel her confidence in what shes doing. She believes in her company and its products and it shows. I felt like I walked away with a new friend today!

Pa
Review №72

Lulu was very nice, explained everything to us. For our 1st. Experience in renting storage, it went very smooth.

Jo
Review №73

It was great to work with today Nikki. She help evrthing go by so smooth. Great people all around.

Sc
Review №74

Jasmine was very helpful and gave me all the info I was looking for.

al
Review №75

Khalilah was fast, respectful, and very helpful. She explained in detail when I needed it and had great customer service skills. Her help was much appreciated.

Al
Review №76

I went there to look at some units and get some pricing and that dude D.J was awesome. he showed me around very helpful and funny. place is great

Am
Review №77

Debbie and Stephanie have been such a huge help! They helped me figure out what I need in order to stay on schedule with my move. They pointed out the money I will save over time and the importance to keep my property safe. I would highly recommend Public Storage when moving! They had such great personalities and made everything so much easier for me.

Bo
Review №78

Just came in to buy boxes and the girl Kari was so nice to me. Definitely recommend. Great hospitality!

Am
Review №79

Great customer service and the best experience ever. I will come back if I ever need to!!!!

Ba
Review №80

Great staff... The on site manager was really nice and great in explaining the whole Storage experience, that had really convinced me to choose them over other storage places... Easy access, really clean in and out, a really nice experience without any problems what so ever :D I would give them a rating of SIX stars if I could :)

Ch
Review №81

I needed a smaller space than was available, so I moved out at the end of September. But I used this facility for 5 years before that, without any problems. I found Leslee to be exceptionally helpful and professional. She takes pride in being the best there is at her job, and I predict great things for her future. You guys at Public Storage had better take care of her, or somebody else is going to sweep her up.

Ri
Review №82

DJ and the other staff were really helpful! I was trying to retrieve/recover a relatives household goods that had been shanghaied by an unreliable mover. Had to coordinate access to the facility for another moving company, access to the unit from the unreliable one, and time was of the essence. They helped make it all happen. Thank you!

Vi
Review №83

I had a pleasant experience with a DJ he was very polite and funny help me through the whole procedure very fast I enjoyed it look forward to doing business with public storage because of him

Ca
Review №84

Darren has good customer skills

Ch
Review №85

I had to return to this public storage to have a place to store my belongings. Darren was extraordinarily helpful as usual and I am so glad to be apart of the customer base here.

Fr
Review №86

Ive stored with PS for a long, I love the facility and the great customer service. Kari is such a great lady.

He
Review №87

DJ was very helpful. This is my 1st time getting a storage unit and I had a lot of questions. He was very detailed and helped me feel that my belongings are safe.

K
Review №88

Patricia was awesome. She help me and my mom with everything. She explain everything for us. She is a very nice person to go to get help keep up the good work

VA
Review №89

Darren has excellent customer service

Ti
Review №90

I Had a great experience at this location. The sweet young lady Debbie was very nice and professional. I would definitely refer a friend.

Ru
Review №91

Very helpful and friendly - I’ve used this company for a year and very easy to get along with the site manager.

De
Review №92

Darren was very helpful

Do
Review №93

Great Self-Storage Building, excellent location, super manager. He helped me through the whole process, did not rush through anything, explained each step; I am totally pleased with my choice at this location. Great pricing also!!!

Li
Review №94

Great Location. Worked with Deb...always very pleasant to deal with. Great customer service.

Ma
Review №95

Leslee has been a great help to us in starting using this facility. The unit is clean and has been easy for us to start filling. We have a second floor unit, but access is quick and easy with use of the large elevator, also it is very close to our home .

Gi
Review №96

DJ was fantastic. He gave me all the information I needed to know and made me feel very confident in my purchase decision.

le
Review №97

Stephanie was a wonderful help. She was very knowledgeable and was very patient. She made my first time renting a storage unit very pleasant. If youre looking for great customer service Stephanie is your girl, she went above and beyond expectations.

De
Review №98

I was greeted with such a great smile and warm welcome by Stephanie. She was so helpful to provide me with all the information and guidance needed to make moving a lot less stressful. Thank you Stephanie for all your service.

Er
Review №99

Stephanie was great and made the process of getting a storage unit painless. She went over everything and answered all questions. The location itself had great prices that cant be beat.

Gi
Review №100

Living in a small apartment; I needed a place to store my work materials.I have been using this Public Storage site for nearly 20 years. Convenient-,Clean-Safe plus friendly and helpful Management. Also a great value.! I highly recommend this facility!!!

Information
10 Photos
100 Comments
4.8 Rating
  • Address:1550 Old Church Rd, Streamwood, IL 60107, United States
  • Site:https://publicstorage.com/self-storage-il-streamwood/1111?pid=pslocalsearch
  • Phone:+1 630-283-1727
Categories
  • Self-storage facility
  • Automobile storage facility
  • Boat storage facility
  • Moving supply store
  • RV storage facility
  • Storage facility
Working hours
  • Monday:9:30AM–5PM
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–6PM
  • Saturday:9:30AM–6PM
  • Sunday:9:30AM–5PM
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