Between 1970 and 1975 I went to high school out there best beef jerky Ive ever had and I still see its number one Im in Chicago now but plan on ordering it the share with my friends and get them to order some. This is Jose Martinez I miss all you guys.
I called over six weeks in advance to get my deposit back on a hold for a butcher date - they will not refund my deposit unless they get someone to fill it - we didnt get all our meat back the past two years - even though we called to complain - missing two entire legs of lamb plus more - seems pretty shady to me
It would be more accurate to be able to give this company a zero star rating. We purchase a cow every year from a local rancher and this was the first time we used Sturgis as a processor. They have been nothing short of an unmitigated disappointment. (1) Every single 1-pound package of ground beef I have eaten thus far has between 3-5 pieces of bone fragment in it. Last night while eating dinner I nearly chipped a tooth on yet another piece of bone.(2) Even though I specifically requested the organ meat from my cow after processing, the organ meat was discarded and Sturgis has made no apology or attempt to make this error right by the customer.(3) They have taken zero responsibility for their errors, poor customer service, and in turn have been blaming it on my rancher (a rancher I have been using for over 5 years and have only had a wonderful experience with her). I do not appreciate the lack of ownership and blaming my amazing rancher. Shame on them for that.I will never use this processor again. They ruined an amazing head of beef and have done NOTHING to try to make it right for the customer.
Used to have Avery good product but it isn’t work the 25 mile drive to get there before they close and they apparently close early whenever so my son overseas will not get jerky won’t make the drive again
I believe.its the best Jerky around. I used to buy the 24pk all the time at Sams club and went last week and its not there anymore. Only place I have found it is at their store / website and its $72.00 for a box of 24 and it used to be 25.00 - 30.00. I know things have gone up but thats crazy almost $ 3.00 a oz of beef. I dont mind paying a premium for great food but that just to high for this guy.Im not trying to bash the company, I think its the best stuff around.
The Black Hills are one of the greatest places and Sturgis Jerky is one of those little hometown icons that make it even better. I grew up with a huge love of Sturgis Jerky and now my kids love it as well. Does anyone remember the cheese curds they had there?
No complaints. They package meat the way you want it. It all looks great. Love this place
I’m so sad to even be writing this review. I have done business with this company since 1996 and even longer when I lived in Wyoming and bought their jerky at minute man. I ordered a smoked ham and some jerky. And it took a full 4 days. I kept in touch with them letting them know that it was a full 24 hours past the eta. Once I received it the ham was not smoked only cured and it wasn’t cold. I called the company to let them know that it wasn’t what was on the site and Leanne said she would tell the owner. That was Tuesday morning and I have called two more times only to leave messages that again went unanswered. They have ignored me long enough that it feels deliberate now which is very upsetting. I’m just a loyal customer that wasn’t given what I ordered. Now I have a 13 lb ham I don’t have any idea what to do with or if it’s even healthy to eat. I take no joy in writing this review but they dropped the ball when it comes to customer service.
When I lived in Deadwood S.D. we all ate this jerky all the time as It was the best ever. Glad to find it online and looking forward to getting some to see if it is the same. Will post again after getting it.
So far all been good beef jerky is almost have
Great jerky and meats!
Customer service is everything. I asked for a specific cut. What I got is, theres the freezer. We have wanted to try this place for a long time. Nothing was in the freezer I wanted.
Great place
By far the best jerky Ive ever had. Eat it almost everyday, that is if I can find it. I usually stock up when I do.
Shop lost my cut sheet and made it up on cutting day, ruining about 400 of my 700lb of beef. Roasts were all cut at only 2! I ordered all steaks st 1 and got 1/2 mechanically (destroyed) tenderized steaks. When asked why it was cut wrong, shop offered no explaination and no offer for compensation. Shop charges by foot of packaging material, meaning that the way it was cut caused a lot of extra cost for poor service.
Best beef jerky on the planet!
Best jerkey in the world!!