I called in advance looking for a type of spray cleaner and a nice lady (although very busy) took the time to look and located what I needed and held it till I arrived! Great for me because it was the last one! Great customer service!
Very helpful and friendly service. Always willing to go the extra mile to help you
Not only will they sell you parts, theyll install them on your car (Im sure there is a limitation to this). More impressive is when asked about a specific part, the salesman said he wouldnt recommend purchasing the generic from them, referring me instead to a Ford dealership for the original part.
Very friendly, helpful staff. Theyre always on point when it comes to customer assistance whether youre an online order pickup or a store walk in whose there to shop. Just ask and theyll even test or charge your battery for ya!
Great staff. Friendly and helpful. They usually always have the part Im looking for.
Always nice. I always need help double checking that I am purchasing the correct item and they never roll their eyes at me.
Staff was super helpful when I was fixing cosmetic problems with my truck. They were so friendly.
I dont know: I Came in for a battery replacement with no battery light warning on. Clerk put in new battery, but now battery light on and radio fuse blown. Also saying new alternator now. May be best to take car to a car shop from the beginning.
Great staff! Shifter cable delivered within an hour!
Clean, open, with helpful staff
This is THE best Advance Auto Parts store I’ve ever been to. The employees are VERY knowledgeable and I love the prices. Last time I went I needed a new battery and the battery terminal had snapped off and needed replacing. It was cold and raining and the young man working didn’t hesitate one second to fix it all for me, did it with a smile actually. I am Very grateful for him cause otherwise I’d of been stuck!
Excellent customer service. Thanks Nat!
The staff is helpful, polite, and professional. Store is clean and stock is always in its place and neat, very helpul
I stopped in just to for a couple of spark plugs for my home lawn equipment, when installed one if would not fire up my weed trimmer, so I removed it and reinstalled the old one which fired right up. I returned the one that would not work, the other worked just find.So on 03/13/2020 I was looking to return me one that would not work with my weed trimmer. I walked in a young lady that was behind the counter was walking to the front with a part, we made eye contact, not a hello I can I help, but gave me a look as if what are you doing here. Another employee a gentleman came to the counter and ask to help be, i explained to him I was returning the the one spark plug that would not work, he scanned it and told me it did not match my receipt. I explain to him that the employee just the day before help me with the items, and that is what I was given, also i brought in my old plugs just to make sure to get the correct ones.the employee open the box, and said you installed it what do you mean it would not work, he then said Ill give you a refund but its not the one on your receipt. I looked at him, and the female employee who then was looking at me like I WAS RETURNING A STOLEN ITEM! Both where coming across as if I was trying to beat them out of $2.49 . Decline refund and will never shop at this location again.THERE IS NO REASON FOR PROFILE SOMEONE OR HATE CUSTOMER FOR WALKING IN THE DOOR
Took my truck battery in to have it charged up, as its not even a year old,+completely died on me. .. First gentleman clerk was trying to get me to purchase another one.. When my cousin explained, all we wanted to do, was recharge the battery.. The other young lady clerk, came over, + explained a few things that could be the cause of the problem..Thank you Sara, for being sensitive to womens needs.. (+ for providing the service that I needed!)..Its not all about the $ sometimes folks... Its the human factor that gets more people to you, + for your business... I highly recommend this store, ( Sara is the person who will give you excellent customer service, + she knows cars!)....Thats all I have to say about that!..Thank you again Sara...
I was trying to help a friend find a new Tail light for her Ford Focus. They didnt have it, they said to try Amazon.
Staff was professional and helpful. Also polite and friendly.
Its good that they offer battery and wiper replacement free of charge on site. I went there for less than 20 minutes picked out a battery, and salesperson changed it at the store. Very cool
This is the best Auto parts store very helpful and friendly always go out of their way to help explain to me what I need for my car love this place thank you all so much ❤️
Got new batteries for my f350 ., they installed . All is great
Great experience. Excellent customer service. Accidentally left my phone there and it was still there when I came back. Trustworthy people!
When I visited this establishment my trailer hitch needed to be flipped so I could have more distance between it and the ground. I was able to purchase just what I needed to do so. On the first try I did get the wrong size wrench but the gentleman behind the counter exchanged it with no problem.
Employee was extremely helpful with battery selection and installation
Went for a part they haf it in stock at good price and quality service was quick and pleasant.good experience.
Very good service. A nice young blond woman helped change our battery out. Was super fast and clearly knowledgeable. Thank you! I highly recommend visiting this Advance Auto for any cars trouble / car needs!
I went in late Friday night on 11/30/2018 looking to purchase windshield wipers. A nice lady named Sarah helped me to look up the correct size & style of wipers for my car. She even came out in the rain to put them on for me so I tried my best to keep her dry by holding my umbrella over her. Writing this review to say thanks again for your excellent service and kindness!
I love Advance Auto
Sarah was very knowledgeable and extremely helpful great work!!!
So nice to go here. They know what they are doing and dont try to sell you things you dont need.
Got a quality battery at a fair price and installed free.
I needed a bettary installed but my car has a Difficult battery placement. AutoZone told me they couldnt do it, but Micheal at Advanced took care of it, even though it was more difficult.
Even though Im female, the staff at this location never make me feel stupid. I can ask questions without judgment. They have helped me many times. The staff is friendly, knowledgeable, and respectful. The location is always clean and I feel secure shopping here.
Great customer service!
Product good, service nah
I went to pick up my online order on Saturday and was told that they ran out of shelf space for in store pickups and that my order was put back in stock and the order was cancelled. So no big deal, they re-picked the parts and matched the pricing of my online order. Fast forward to Thursday when I check my credit card statement and notice that I was still charged for the online order. I called customer support only to find out that the store marked my order as picked up. So I have been charged twice for the same items. Customer support now has to escalate the issue to get my money refunded for the order that was never picked up. 5 stars for the corporate customer support, but 1 start for the staff at this location.
Greatest Auto parts store around always willing to help me with my parts need. Thank you all .never had not one bad experience with my purchase
Awesome helped me get a battery that would fit thanks for ur time!!!
Very helpful
They were awesome.. installed my new wipers in the pouring rain.
My favorite Auto parts etc. In n out. Free installation. Free intelligence
I do this place some good. Its where I tell everyone to get them Parts. Advanced
I like Advance Auto Parts. The particular one I went to take care of all of my needs.
Great helpful staff very knowledgeable and will always visit this location.
Awesome
Its allways trying to help self-explanatory
Very friendly and knowledgeable. Fantastic customer service!
Great service, had my online order ready even though I had only ordered it a hour before they opened, and returned core was a simple and fast transaction.
Knowledgeable, technical and friendly is how I would describe my visits there. Great service and with OReilly and autozone right around the corner and both actually closer to me, that is what makes the difference
Dont like service
Such awesome customer service. Grant was such a help and even installed our new wipers!
Great customer service, not very many product to choose from
What a nice store. I stopped there last night with a battery that had drained after emergency flashers killed it during flat repair on the interstate. I was already freaked out and time crunched to get back to tire place before they closed. Young guy named David was super nice and treated me with what i can only call old-timey customer service skills. Id recommend him and this store highly.steve -Atlanta
Love Advance Auto. Great deals and great folks. Might have to wait once on awhile, but staff is always very helpful.
The staff was very helpful and also took time to let me know what was wrong with my car.
I love this location! Always extremely helpful!
Go here all the time, always have what i need in stock and the employees are very helpful.
Very friendly associates.
Nice kid. I bought a windshield wiper for my truck and, without me even asking, went out and installed it for me.
All the Guys are very knowledgeable and Brett runs a good crew.
Friendly people who know parts. You can find just about anything you need to fix your car
Out of stock of the simplest things. (Nuts & bolts).
Great customer service.
Its hit or miss for me. Sometimes they are friendly but other times like today for instance everyone seemed to be grumpy and in a bad mood.
Great Customer Service..
Very friendly helpful staff especially for older customers
Unhelpful staff specially the guy with the (954) tattoo lazy dude
Very good people and very knowledgeable and ready to help you!!!
Brady was very helpful, really makes the company look good!
Every time Ive been here theyve been helpful.
Like family. James is a great manager and Keeps great staff on hand.
Always great service, and willingness to help!! Great store, and great staff!!
Fast and great customer service
Clean, great parking with a friendly staff, great visit every time!
Good prices nice people
Average parts store. Staff is very helpful.
Nice people and very helpful. AMC.
Good service and they know their products
Knowledgeable about vehicles & their working parts.
Bad service the guy who attended me was in mad mood for some reason not nice person.
Great staff, I ought to know.
Good advice and service. Good customer service.
Very good service KB is the best 😃
Always have what I need and can get most stuff the next day thanks advance auto parts...
Only issue to me is being on your phone instead of greeting customers right in front of you. I counted 47 seconds I stood at the register with an employee right in front of me texting away. Not professional
Great parts and service
Helpful, prompt service.
Helpful....good experience
Had the parts I needed... Thanks!
Great first experience.
Why would the doors be locked on a Monday at 6:45pm with 2 employees standing behind the counter snickering???
Very helpful and informative staff
Very helpful staff.
Great customer service!
Awesome Customer Service, honest
Always seem to have what I need automotive wise.
Be sure to order online for additional coupons
Finally found what I needed
Horrible service...and horrible attitudes!
Very helpful associates
Variety good price