Took my engagement ring in to have a small stone replaced and polished. The lady was very kind and helpful and kept me up to date on my repair. It was a great price and I got my ring back looking even better than when I bought it. I highly recommend them. Thank you for doing such a great job.

Highly recommended! She rushed to get my ring fixed and ready in the next day. My ring now looks like new.

Rose was absolutely amazing! From the time I messaged her (9:30 at night) she responded within minutes, was warm, welcoming and inviting. She redesigned my grandmothers wedding set into a new engagement ring in a vintage cluster setting and created two diamond pendant necklaces from two of the remaining diamonds. She was extremely responsive, exceeded my expectations, and was better priced than other fine jewelers in the Houston area.....not to mention the turn around time....2 weeks! She created a life long relationship from my experience and a loyal customer! Will definitely be going back for all of my jewelry purchases and services in the future!

Rose was very responsive while repairing my diamond rings to perfection. They turned out secured and beautiful!!!

Rose came to my house for pick-up and delivery. This was such a convenience, especially in these crazy times. She was very professional, friendly, and responsive. My ring was fixed beautifully in just 2 days at a very reasonable price. I was so pleased!

Was very impressed with the response time and updates regarding the repair of my time piece. Would definitely recommend them and be doing business again in the near future.

Rose was great to work with! She was easy to communicate with and very prompt with her responses and her work. Very satisfied! Will definitely be using again for any jewelery needs. Thank you again!

Rolex repaired, two custom diamond pieces and just all around great service!

Rose is very professional and very helpful in helping us in redesigning my wedding ring. She took us thru the steps and the process of the redesign. She always kept me informed of the process and viewing of the wax sample for final decisions. The ring came out so beautifully I cried, I was so happy. It looked just like one of the pictures I showed her. Wow!Rose was also very helpful in getty some of my jewelry repaired. I will tell all my family and friends about Concierge Jewelry Repair, and how trustworthy and professional Rose is. I will always go back to her for any jewelry repairs or purchase and highly recommend her. Thank you Rose for everything.

Rose was amazing to work with! She helped me create my dream ring and paid attention to every detail to make sure it came out perfect! She went above and beyond with her customer service. I will be recommending her to all my friends and family.

They did a fantastic job cleaning and regulating my Japanese mechanical watch.

Rose repaired, restrung and improved a treasured turquoise necklace of mine. She collected and returned the piece providing clear communication throughout the process.

From knowledge to service, Rose is top notch and wont stop searching, guiding, designing, etc. until you are happy. If you are in the market for that next piece of jewelry for someone special it is a no brainer - call Rose.

Rose is very knowledgeable and courteous. Repaired my wife’s wedding ring. Looks great! I look forward to doing business with her in the future. I would definitely recommend Rose for all of your jewelry needs.

I had a necklace that needed to have the clasp replaced. Rose literally brought it back to life, she did an amazing job and the price was so reasonable!! Highly recommended.

It was Amazing working with Rose. We took three generations of wedding ring sets to her, and she worked with my son until the design of the new engagement ring was just perfect!! So beautiful and unique. And she did it all on our schedule. I will never use anyone else!

Rose with Concierge Jewelry does amazing work! Customer service is above and beyond. Rose took pieces of jewelry I was no longer wearing and repurposed the stones and gold into the most beautiful ring. Thank you so much!!

Concierge Jewelry is the best and most trusted service Ive ever used. To have some one as experienced as Rose to take care of all your needs is amazing. Shes professional and delivers the highest quality service you can imagine and she has impeccable taste when it comes to design. Rose sets the standard when it comes to personalized attention and service.

Very friendly & personable. Got my jewelry repair back the same day. Love the free pickup & delivery feature. I would definitely recommend.

Totally 5 star service. Came to my house on a Saturday to pick up jewelry for repair and delivered to me on Tuesday!!! Charge is reasonable, experienced and trustworthy craftsmen, and service is exceptional. Rose is great for busy professionals like me!

My husband & I contacted my previous jeweler (a major chain) for what was a simple battery replacement on his watch. We were told they no longer did that (even though we have a lifetime replacement program from them). They would need to send it off - several weeks - and pay $90.00.Thus began our quest for a repair location and were surprised at how difficult it was. Then we found Concierge Jewelry. My husband walked in off the street (not a previous customer) & Rose was more than accommodating. She repaired his watch while he waited, inspected it for other potential issues and took the time to make certain we were satisfied. Good-bye big box chain - Hello to a professional.

5 Star ALL THE WAY! I was referred to Rose many years ago, which says something in itself. I have had a custom wedding band, wedding ring, monogram necklace, 2 other rings and a pair of diamond earrings all custom made by them! They can make anything as long as you have a picture. I tweaked things to exactly what I wanted and BAM, done! Each piece turned out amazing...all from sending pictures via email. The customer service is top notch. You feel important. The knowledge is top notch. The gemstones and pricing are all the best. She works with you and your budget and gives you the best bang for your buck. All of this and I don’t even live in the area. Super easy over the phone and via emailed pictures of what I want. In addition, THREE other ppl I referred have done the same, all from 3 completely different states. Every wedding ring they created came out perfectly. All through emailed pictures. If you go anywhere else, you are spending too much money for not as good of a gemstone and you will not have a relationship like you could with someone you can fully trust. Do it, give them a call to give you an estimate. You have nothing to loose, except money and not as good of service if you don’t.

Concierge Jewelry Repair came to the rescue when I sought to have my watch crystal replaced for the 2nd time. It had been replaced for less than a week when I bumped it on a door frame and cracked the crystal again. Rose communicated quickly and honestly with me, from my request to a quote through delivery of my repaired watch. The watch was ready the same day I dropped it off, and has been restored to its like-new status. Ill be calling CJR the next time I need work like this!

Rose with Concierge Jewelry Repair has been absolutely amazing. She’s worked with my friends and family and we’ve all had nothing but good things to say. I’m always impressed. Whether I need a repair or a new piece of jewelry Rose is my girl!

They did an awesome resetting of my wedding ring. I love it!

Professional service, quality merchandise and master craftsmanship. Trustworthy and fast service. Made my engagement ring absolutely gorgeous and unique. Always a great experience with conceirge jewelry repair.

I gave Concierge Jewelry Repair very complex wedding ring to create for my fiancé. Although it was a petite piece of jewelry that made it somewhat of a challenge, it turned out better than I could have imagined! Thank you so much for making my future wife so happy!

I had the best experience with Rose and her service! I needed my ring sized quickly and she was able to do a quick turn around AND deliver my ring to my location.

Rose does excellent work. Resized my ring beautifully and efficiently.Very reasonable price.

I had my Cartier watch repaired, I had excellent service, fast delivery and great follow-up after to be certain my watch is still working as it should be! Highly recommend Concierge Jewelry Repair!

Great service, beautiful job on my very specific repair needs. It was nice to talk with an expert!

Excellent service for over 20 years! Very professional & knowledgeable about diamonds; repair and everything jewelry.

Rose was fantastic from start to finish at helping me design and build a unique one-of-a-kind ring from scratch. Highly recommend!

Concierge has fixed multiple watches of mine while doing them very quickly!Shes definitely experienced in her field and I would recommend her to anyone!