I would not go back there. poor service from employees that seems like customers are bothering them by asking for help finding a price or size of shoes 😐

Great shoes in footlocker nice people doing there job amazing

My son got his school shoes and I kept a Lil more money in my pockets with the sale they had

Great service, great place to find a thoughtful present!!!

Prices kind of high but good service

Had to go exchange a shirt for my son that took his tags off. Good thing I still had the receipt. The cashier exchanged it and was very pleasant. She did remind my son however not to take any tags off unless hes sure he can fit it

It’s okay. I’ve bought a couple of shoes here before.

Great down to earth staff. Customer service specialists .

Yes, yes, YES!!!

Im a picky shopper so I will shop around for deals.This time i had to pass on foot lockers pricey items.

Selection is TERRIBLE!

I came in around 6pm to do a return. The employee told me they didnt have enough cash to do a return. I didnt even pay with cash, I paid with a card.. he said it doesnt matter and just refused my return. I dont know if he was worried about his sales goal or something when someone returns something or what but I found that very strange. I went back the next day and returned my shoes just fine.

Not many styles to select from

This footlocker team is amazing. Always helpful.

Good 👌🏽

I dont think so. Walked in and right back out.Too hood and urban up in here. No customer service. No one asked if wee needed help and we went in to purchase shoes. Thank you, Next.

Randy was a big help; great service. Good selection.

Nver have inventory of productsnobody wanting to be helpingconvnient location

Found a pair of shoes I wanted. Had a gift card that I wanted to use but left it in the car. Told the worker Steve that I was going to take them but wanted to use my gift card and that I was going to get it real quick and come right back.I return and Steve tells me he sold them. I was gone at most 5 minutes.His response - a kid wanted them and brought his mom and began to whine. Im sorry doesnt cut it. Terrible service.

Big crowd of people long time in the store but its what i expected great customer service.

My wife purchased a white pair of Nike Air shoes from Footlocker in Memorial City Mall. After getting home she compared it to her NMD shoes and just found the comfort of the Nikes to be lacking and decided to return them the next time we go to the mall.We decided to return these at First Colony mall as it was closer to us and went straight to the cashier, Vontess C. to return the shoes. He looked at the shoes that my wife had barely worn for a few minutes at the most and said he can exchange them because theyve been worn.I understand companies having a return policy they implement heavily which is fine by me but considering how there was no wear on the shoes I tried reasoning with the guy. Had he been willing to have a polite conversation I would have been more than happy to take up his offer for an exchange - however the guy decided to belittle us. He said, You guys have no idea how many people come back with *beat and worn* shoes and tell me theyve only worn them a few minutes...basically accusing us of lying about how long theyve been worn. He went as far as to show the shoes to a colleague passing by and asking him, Do these look worn?. The funny thing is his colleague, not being fully aware of the situation just replied, These are worn?...clearly not the response he was hoping for lol.Anyway I asked him if he could just offer me store credit instead so that we could shop in the near future when better promotions are going on. I brought up the fact that store credit basically meant that our funds were in Foot Lockers possession. The guy even said no to that!!!! I asked him if I could speak to a manager and he claimed he is the manager.After much discussion, the guy finally said, I can give you store credit but I wont like it...not sure why the guy thought I would care about his feelings with the way he spoke to us. When I asked him his name, he told me its V and wasnt willing to give me even his full name. Good thing its listed on the receipt :)I question the longevity of Foot Lockers business if people like Vontess are hired to serve the customer, especially if they feel someone like him is the right choice for Manager.

Great collection and happy with our purchase

I bought a sneakers from here last summer. I still enjoy it.

Very good services

Top notch staff and service

Good

The people that work in this store are idiots that get mad at customers and have an attitude if they dont meet their sales quota. Not my fault that you suck when it comes to convincing people to buy shoes.

Good store for shoes and t shirts.

Dont waste your time and money on this store. Dont go here, there service is really really really bad!!! I will stop buying shoes from FootLocker!!!

Very sweet people working there

I love footlocker but there shoes are pretty high price but I still like there shoes! (IT WORTH ITS!!)

Extremely bad customer service... the lady is very rude... never come back here again.

Great experience good stuff 👍

I love Adidas.

It was real good.

I have call various times different hours of the day either the phone is off or the call is being ignored!!!!

Decent shoes. The worst customer service.

Daniel was very helpful.

Great shoe selection

Great customer service.

Walked around and never got any help

Amazing customer service

Tried to make a return. Store claims the “new receipts “ have to be scanned and their systems don’t currently work for that. They say it’s been unable to work for over a week. You’d think footlocker would have fixed this issue

Nice outlet for sportswear

Dont go here customer service is terrible and they are very rude and they keep bad employees or either hire the same rude employees and not hire people that have a lot of knowledge about shoes and show enthusiasm working at footlocker

Didnt have the size of the shoe that I was looking for

Great vorioty

Must have shoes

Really bad service.worst experience ever. Never go back again. !

Sucks, never going to buy some shoes from here again .

Worst customer service ever!!!

Service is horrible

Variety of sports shoes and good prices

Excellent

Very good all