Simply amazing! I had Tim come out to unclog line to sewer. He was exceptional. Professional, knowledgeable and willing to do anything to repair our problem. I plan on calling the main Raleigh office to tell them in person how gracious we are for his service. You’ve got a excellent employee. You should be proud!
Suggest Santiago. He does fantastic project and is incredibly knowledgeable. I appreciate that he takes the time to walk you through the dilemma and solution, and will even let you watch the repair if you are interested. nice guy and fun to talk to as well. This is our first home and appreciate having Santiago as a trustworthy service provider.
Arrived within 24 hours of my phone call. Diagnosed the dilemma and were able to repair without any issues. please with their services. Will use again.
Casey was thorough, observant, professional and worked He communicated well with me and the dispatcher. My cat got in the crawlspace when Casey worked there. He was concerned about the cat so alerted me and we got her back to safety. The kitchen drain is working We were educated about the correct details of how the plumbing should have been installed. Thank
Your plumber Jonathan, was a pleasant young man. arrived in and went right to work. did a professional job, cleaned up, polite, all in all, a task well done. Your representative Luanne was a pleasure to deal with also.
Had a superb experience. Reached out on Friday about a non-urgent complication and they had someone out first thing Monday morning. I spoke with on the phone about scheduling was lovely. Grant arrived on time and was professional and helpful! He was able to seal off a water pipe and redirect a gas line same day. recommend!
Thank you to Josh and his son for the superb service! suggest them for any of your plumbing Repairs. He was explained in detail what he was doing. Great work for a great price.
Had such a great service experience. tony took care of my drain problem efficiently and the pricing was actually less than i anticipated. thanks for your great service.
Very happy I called this plumbing company. Ryan was the plumber assigned to me today and he was simply perfect. Could not have asked for a better plumber.
Dan’s electrical department has done an over the top project on my 1970’s work house. He’s gotten it up to date on codes, repaired wiring errors, replaced both work panels and added new lighting and fans in some pretty tough situations. He’s even open to learning and working on shielding/reduction principles and practices I wanted to do greatly reducing the unhealthy fields that were present. Just wish he wasn’t so busy like most good electricians are!
“Allen” came rapidly at the assigned time and installed a new kitchen sink, garbage disposal and all other necessary parts. Even though there were some problems with the installation, he worked through them and professionally, and finished in a couple of hours. It looks great and we are pleased with the job he did.
Professional, great job and reasonable price. He called before he was coming, showed up on time and charged the exact quoted price. His work is clean and he thoroughly explained everything that was done with instructions on how to maintain everything. I would highly recommend the company to anyone in the area.
I was helped by Shaun. He was professional, Knowledgeable and was able to get my fix done in a timely fashion. I will use him for his work again and suggest him to all. Thank you Shaun, you saved us.
Walked in this place the other day looking for plumbing supplies for a sink. As soon as i walked in the guy at the desk helped me. He offered wonderful advice and expertise. No one would even look my way at the large box stores. going back for any and all my future plumbing needs.
I am always able to get an appointment within a day, sometimes even the same day. Best in Sugar Land. Thanks for providing a great service to Sugar Land residents.
The technician was on-time and diagnosed and resolved the issue with my water heater. an honest sugar land plumbing service. thanks for making sugar land a better place to live.
Frank G was excellent corrected my kitchen sink, installed bathroom faucet, fixed the tub/shower so I can take a bath or shower. He is a nice professional. I would recommend.!
Clinton is the best. He came promptly, performed an educational diagnostic of my trouble and replaced my sump pump in a professional way. I recommend Clinton for all of your plumbing needs. Top quality work!
Perfect communication, upfront, efficient and thorough with their work. Had a small toilet dilemma and needed kitchen faucet replaced. Both tasks were completed within a short time. The two workers were both polite, and considerate to my home. They were able to project while holding a polite conversation. Will always call these guys first. Very hardworking, very reliable
Timothy was AWESOME, I valued his opinion, feedback, and willingness to find a solution. He was a excellent listener. Will be happy to have him back to do more!
Wanted to shared my experience. They were very patient even when other problems arose. Thanks for making Sugar Land homeowners like me happy.
Wow! Donovan was awesome. Had emergency and they got out within a few hours. I called 6 companies and finally found one that come out for an emergency. Thank thankful for them! Donovan rocks!
So glad i called these plumbers. i am always able to get an appointment within a day, sometimes even the same day. many thanks to this fine company.
Matt and Earl did the work today. I was able to get a visit literally hours after I called. They showed up and had the trouble repaired and we’re gone all in less than an hour. Both were responsive, and you could tell they cared about and helping get the problem fixed. Then with the service charge being less then I’d initially expected…it brought an amazing feeling to have the issue fixed after fighting with it myself for the last week. I should have called them up sooner. Thanks guys!
Wonderful experience from the moment I called this company. Needed a new unit and the experience was seamless. courteous, thoughtful and knowledgeable. Tucker took the time to explain the process and answered all of my questions. The …
Very happy i called this company. kyle fixed a bad valve on my tankless water heater. thanks for taking care of your city.
Our repairman Roderick Henderson was great! I liked the fact that the company sent an email introducing him and included his picture so we knew who was coming. He was on time and was able to clear our drain and was informative and
When I opened the door, I was surprised to find a woman (Genesis) who introduced herself and then her male companion (Jonathan). When I showed her the problem, she crawled under the kitchen sink, checked, took some pictures, diagnosed the problem. After going for the required parts, the two returned and Genesis installed the parts to end the leak, again taking a picture to demonstrate the repair. When I asked about another plumbing task, Genesis described how I could do it myself. Genesis was enthusiastic about her job and clearly enjoyed the opportunity to share with me how I could do something as well. It was refreshing to encounter a woman doing a work traditionally held by men. I hope seeing Genesis will encourage other women and girls to consider non-traditional occupations. I recommend this business; Genesis and Jonathan were professional, neat, and respectful.
Our plumber came within an hour of our first call on a Saturday evening and was finished within a 1/2 hour. He was thoughtful and explained the entire process to us. Would hire again.
This is the second time I have used them. I was happy and impressed with their work and professionalism. I suggest them.
I have to write that they have an amazing customer service, although they were booked for 3 weeks, the representative was terrifc and forded me to another company that did awesome task with the plumbing. thank you!
Dmitriy was incredibly helpful. We called late at night with a massive water overflowing complication from the bathroom. He arrived in under an hour and restored the problem soon after. He was professional and helpful.
6824 Cooper was great. Thorough and professional. Explains the process and patiently answers questions. recommend.
Pat arrived over within hours of me calling him. professional and reasonably priced. Took care of the trouble and left no mess behind. would endorse him to anyone.
They scheduled us right away, Nick arrived on time, finished job on time, explained from start to finish. It was a pleasure!
Time these folks come through for us and professionally. Whether replacing our water heater or solving a back knocking complication after the water company replaced our meter, they have done a superb job. folks, too. Highest recommendation.
I would endorse this company for any plumbing issues. Myles restored my clogged bathroom sink in no time. kind and informative with all my questions. I like that the office calls with updates of the technicians arrival. Good company!
We called Wes to come out to our property twice. The first time we had a pipe leak and the second time was for a broken prv. He responded and got both jobs done for a terrifc price. He’s professional and takes superb care of our family. He’s trustworthy and we recommend him! We promise he won’t let you down.
Blake and crew were professional. They arrived and corrected my hot water heater within the hour. They are life savers!
Professional, knowledgeable, honest, fair and prompt. They have the formula to keep customers coming back for plumbing needs. Will be my first and only call time. Thank you.
Bryce arrived to my condo yesterday and knocked out all 3 items on my list with no hassle. I called on Wednesday and was surprised to get Thursday service. recommend.
I’d give Nick, Dmitri and team 10 stars! I had a particularly problematic replacement task on my 15 year old Rinnai Tankless Water Heater which was poorly installed by another company. Completely inaccessible, wonky piping, wonky exhaust, gas line sticking out, space to job in in a tiny row house built in 1908. They came up with a brilliant solution installing a small wall and moving the new Rinnai to that wall which made it completely accessible. They rerouted pipes and gas line making them more logical and out of the way as much as possible. They were also unbelievably responsive. Used drop cloths, cleaned up and removed trash. Seriously outstanding work!
I had a leaking water heater resulting in a garage mess. I called for service, and Benjamin, the owner, was able to dispatch someone to replace the heater with a new one the same day. He was able to send his team after-hours without any upcharge. terrifc communication.
Our furnace made noise like a machine gun after hours and I called. I spoke with a real human who told me they would call me first thing in the morning. They did, and were at our home by Lunch. They provided us with their amazing heat, cool and electrical plan to support us maintain the major things in our home. Thank you!
They done a terrifc task and will be the ones I call from now on. They checked other plumbing matters fore me to make sure they were ok.
Thank you Reyes and Irin for your work today! You guys knew what you were doing and wasted no time. Kitchen sink is now draining when there was several inches of water sitting in it just 30 minutes ago. Appreciate ya fellas
Kevin repaired our well pump that supplies water to our irrigation system. He also repaired a couple of hose bibs and showed me where the water off valve is. I’m glad with his service.
Plumber was on time and professional. He took the time to patiently explain what was wrong with my toilet and what was required to repair it. This is my third time using Plumb Crazy and would endorse this company.
My wife and I had been without hot water for weeks, thinking our water heater was the trouble and being unable to repair the issue with several other plumbing companies. but the real problem was that we had a leak/busted pipe under our home. …