Awesome eye care physician’s, I called yesterday for a first time appointment for my son and they took us right in the next day. The clerks upfront was very nice and professional, as well as the doctor; he was very patient and concerned; the greatest and would recommend anyone to go here, great team and a lot of selections for glasses ❤️❤️❤️
I always come to Jackson Davenport for my assessments! I called and scheduled a visit and was a month out but got on the cancelation list and was in 3 days later! The staff is great, friendly and helpful. Can’t complain about the prices either! (Thanks insurance 🤣)
No waiting, they took me right on time. Eye exam was thorough and everything was clearly explained. Eyeglass selection was excellent!
Had a great experience at Jackson Davenport vision in Summerville. I’ve been struggling with blurry / vision issues for awhile. They were able to quickly give me an exam & recommend a lens prescription. They have so many glasses to choose from. The receptionist helping at the front even helped offer her opinion on what would look best on me. Highly recommend Jackson Davenport for eye exam, glasses ect.
I swear this place NEVER lets me down! I love, love, love them so much! They are worth every penny ❤. Thanks for being amazing. My eye doctor is absolutely the best. The only person Ill let near my eyes! Thank you Jackson Davenport!
Everyone is smiling and engaging. You never feel rushed and it doesnt “feel” busy but i know they are completely booked. I think they Must schedule adequate time for each person to maintain that less hurried atmosphere. As a nurse, I can testify that other areas of healthcare do not provide this unhurried, patient-centered care. What a shame!My husband and I have been patients since we moved to the low country and we will happily continue !
Ive been going to Jackson Davenport for 3 years now and couldnt imagine going anywhere else. From the front office staff down to Dr. Holstead, everyone Ive encountered has been polite, respectful, and knowledgeable. I had an eye emergency a week or so ago and they were able to accommodate me that day. Hands down the best in the low country!
I’m afraid if I let you all know how great this office is I’ll never get in 😊 Dr Holstead is the best and the staff extremely helpful! If I could give 6 stars I would! 🤩
They pay such attention to detail. Im so happy with my whole experience.
My experience wasn’t as good as some of the other reviews. I explained at my first visit that I’d been having a lot of dryness and burning in my eyes. I have been for quite some time now. It has nothing to do with glasses. I have tried (while wearing reading glasses) all types of over the counter drops but nothing seemed to work. I have asked this doctor for a prescription eye drop to help with it and he has refused to. I keep getting the third degree rather than his help. Mind you.. when I mentioned that I’d been wearing reading glasses, he told me it was okay to wear. I ordered some frames a few days ago and had plans to have JD add the prescription to them but I have changed my mind. What doctor is opposed to helping his/her patient feel better? My first visit and my last. It is just eye drops and yet he refused.
The staff and doctors are top notch. Everyone is very helpful.
From the staff to Doctor Holbrook they were very professional and there service for my eye exam was excellent. Will be going here for the rest of my life..
My experience was excellent. Jackson Davenports staff is very professional friendly, and customer driven. They treat you very special and expect you to be very satisfied when your glasses. I will be back in the future and also tell my friends.
Great experience with Jackson Davenport! Found out the glasses and contacts I had been wearing for the last few years were entirely too strong for my eyes, which is why I had headaches and trouble with my contacts so frequently. I definitely recommend them to anyone looking for a great experience!
Excellent service and a great sense of humor, what more could anyone ask?Go and find out for yourself........
I had an excellent experience at Jackson Davenport! From everyone at the front desk, the eye doctor, to making sure my contacts were just what I wanted. I highly recommend them!
Friendly and knowledgeable staff and great Selection of glasses
Could not recommend this facility enough. The receptionists were so friendly, helpful, and polite. Dr. Christopher Holstead is extremely knowledgeable and helped me with problems I’ve been having for so long in one session. He went through lengths to make me feel comfortable but also made me laugh on a truly difficult day. The whole staff was friendly and I see better than ever (cliche but true ). GREAT experience!
Today was my first appointment and I highly recommend them! The entire staff is great, knowledgeable and extremely friendly. The office was spotless and the doctor is a great, funny guy!
Doctors are amazing, a MASSIVE selection of sunglasses and just amazing service from everyone that works there! Definitely will recommend!
Fabulous doctor, thorough exam and friendly staff. Huge selection of sunglasses that come in quickly!
I got new Ray-Bans from here and I love them! Jackson Davenport was great and I will be back!
Very helpful very nice people
The staff were outstanding answered all our questions. Didnt push unnecessary upgrades to the glasses. Explained our insurance options and policies. The eye exam was the most time I have ever spent speaking with the doctor. He really took the time to understand what issues I was having and explained how they would correct it. I will go back and my wife is going next week.
Saturday I broke my glasses and had NO contacts. Basically, I had nothing to see with. I went to several places and no one would help me, just blew me off.Not only did they fix me up to get me through the weekend, they squeezed me in today for an exam. The Doc is hilarious and made me feel at ease!! Great atmosphere. Also, we all know glass can be crazy expensive. Jackson Davenport has great prices.Love them!! I will never use anyone else.
Came in for a pair of Costa sunglasses and was met with a friendly staff! Fantastic Christmas present success!
I recently posted a negative review and was contacted promptly by Jackson Davenport. They apologized and graciously made up for my inconvenience. A company with excellent customer service. Thank you Jackson Davenport. You have earned my business and this 5 star review.
Jackson Davenport Vision is the best! I have been wearing glasses for over 50yrs and I have to say Dr. Holstead has been the most thorough Dr. I have been too. Highly pleased with this company and recommend them to all who are looking for eye exams and glasses.
I am from out of state and called this place to see if I could come in after I got an eye scratch. They fit me in the day of and we’re so helpful! Everyone was very pleasant and Dr. Holstead was extremely patient and thorough. He went above and beyond to accommodate me even though I was not a patient of his. Thank you so much!
The service is always fast, friendly and warm! So glad I made the switch to them over 3 years ago. Ive been more than pleased with the Doctors and staff on hand. Keep up that great work!
So I went to pick up my contacts that I ordered on 01/25/2020 which is a Saturday. Hours are 9am to 1pm on Saturday as it is posted at door of building and on the internet. I got there at 8 minutes to 1 and the doors were locked. I don’t know exactly when they locked the doors to not allow anymore customers to come in but it you say your are open til 1pm then you don’t lock customers out before 1pm. It took me 20 minutes to get there and to not be able to pick up my contacts which would have taken all of 5 minutes to cash me out and go and instead I have to drive back home empty handed and not happy. Time and gas wasted because they locked the door before 1pm. I was not the only customer that got turned away that day. Workers were still in the store helping customers just not letting anyone else in. False advertising is not good for business.
Dr was very educated and helped me with all of my questions. Great prices for exams. Very helpful in finding the right frames and lenses for me with plenty of explanation of the differences in the options I had to choose from. Receptionists were both very sweet and very helpful.
My experience was pleasant. The doctor took his time and explained everything he was doing. I even have the option to have my prescriptions adjusted if I find them uncomfortable. Ill definitely go back and I highly recommend this eye doctor to everyone!
Excellent, I actually have an understanding of what the problem is with my vision now. Christopher Holstead, OD took the time to knowledgeably explain what is happening with my vision. A very cool humanistic individual.The staff was excellent, the person who helped me pick out my frames was patient and knowledgeable.I will always recommend Jackson Davenport Vision Center.
What a pleasant annual checkup! This was my first time here. Doc was super courteous and very knowledgeable. I appreciate his honesty and advice for future care.
Love this place and all the friendly staff! They are always so helpful and go above and beyond to help their customers. So many times you never see the owner of a business, but the owner is always so attentive and goes the extra mile to help you find glasses. At Jackson Davenport you are treated like your business matters. Very much appreciated! Thank you!
Was able to get an appointment within a few days. Dr is always thorough and takes as much time as needed to exam and explain. The lady who helps with the glasses is very nice and does an excellent job. The office ladies are very kind, professional and quick to check you out.
Very friendly staff who are willing to go the extra mile for you! Haley is amazing! Would highly recommend!
FANTASTIC!!! From the front desk to doctors - Excellent!!!!
The staff at Jackson Davenport was amazing on my visit today 3/26/19. I felt very comfortable, the ladies at the desk made the process using both of my insurances very easy. Christopher Holstead, OD was very friendly, kind, knowledgeable and very honest. I will definitely be returning as long as everyone continues to be professional and friendly.
I had a wonderful experience ! Went for an eye exam during my lunch break. Entered building @ 12:54pm, left at 1:39pm with contacts and frams picked out. Very honest and upfront with prices. I will go see them again in a week to go over new contract with Doctor and order some sexy new glasses.
I have a very tight schedule and they were able to see me without setting appointment at last minute to take care of my needs. Well taken care of and Highly recommended
The girls at the front desk are very friendly and helpful. Eager to help in any way. Doc is very thorough and will do all to help you see your best. I needed my contacts in a week so he had the girls phone my prescription in right away.
They do not really do a comprehensive medical type of eye exam. They can only check basics like checking your eyes to get you glasses and lenses. I have had a preemptive retinal surgery before and since then, I have met 3 different eye doctors until here and they all always wanted to do a further check just on my retina every 2 year because of the surgery. The Jackson Davenport eye doctor is the first one I met who told me he will not check my retina unless I wanted him to even though I informed him it has been 2 years since my last eye exam. It is not like the additional check will cost me more. I did not ask him to check it because I could not trust him. At the end of the exam, he told me my eyes are healthy as far as he could tell. I will not go back again. I will go to the Ocean Eye to get it checked because I know they will capture an image of my retina for analysis and feedback.
Very pleased with my exam and purchase of glasses. The Dr. Took plenty of time talking with me about my eyes and getting to know me and what l do. He was very attentive to all my questions also. The staff was very good helping me with the purchase of my glasses.
Jackson Davenport is the best place to have your eyes checked, the optometrist does a thorough job and makes you feel so comfortable! The very wide range of Eyewear has so many choices its hard to choose just 1, there are so many fashionable frames in lots of great styles! I have been coming to Jackson Davenport for many years, the employees are so knowledgeable, very helpful and friendly!
Every time I come into Jackson Davenport, I always feel welcomed. They know me by name and are always very helpful. The guy who helps fits the glasses is extremely helpful and is always friendly. We have been going there for 3 years and I will definitely continue going there.
This place is the bomb for all things vision-y. I was helped as soon as I got a few steps inside and everyone was very friendly. My eye exam was...dare I say fun? The staff really helped me and my eyes out and so I’m super thankful. And...wait for it...I was able to get accurate prescription lenses put into the frames I walked in wearing in less than 20 minutes! Not to mention my frames fit me better now than they did before! I’m so excited about my visit here. Please stop by to see just how great they are for yourself! :) I’m planning on hearing back in a few days for sunglasses! Woohoo!
Finally found our eye doctor! I have had to wear glasses since I was a kid and when we moved I was on the search for a new doctor. After trying a couple new ones (one that wasnt bad but just too far away now and another that, lets just say it did not work out) I finally found someone I am comfortable and confident with. Excellent eye exam and did not try to pressure to get new glasses / contacts but encouraged me to try out the new contacts first and make sure everything was working well and then do glasses (if I wanted to). Everyone was super nice and I left feeling that not only my business mattered but I mattered. I would HIGHLY suggest them. The best experience I have had with an eye doctor since I have relocated.
The doctor was very nice and took his time and explain everything to me that was going on with my eye. And the girls at the front desk so very sweet and pleasant you can feel the warmth when you walk into the door. Thank you for your service.
Fastest eye exam ever. Straight to the point, but also took the time to make it comfortable and fun for my daughter.
I was going out to dinner on Saturday night and the arm on my glasses came off. After 1 hour of trying to fix it, I went to Jackson Davenport in Summerville. They were not open, but doing renovations. I stopped and a gentleman at the rear door offered to help. My apologies, I dont remember his name. He fixed my arm on my glasses and it was no charge. It is rare to find a caring and helpful business person in todays world. I will definitely be going too Jackson Davenport for my next pair of glasses. You saved my evening! Thank you so much!
I moved to Summerville a year and a half ago and I have been to optometrists for many years. It is hard to find a new OD and feel trusting. Well, Dr. Holstead is the most thorough, patient, and professional Dr. I have ever been to in my 73 years. I recently had cataract and LASIK surgery and they helped alot but I still have issues needing glasses with a prism for reading. Dr. Holstead has agreed to correct my prescription more than once, at no cost, after painstakingly evaluating and reevaluating the original script. He is a great Dr. and I think genuine in his care and treatment of his patients, who I cannot recommend more highly!
This is the one stop shop. The staff is very professional and helpful. What I like the most is how they know who your are the moment you walk in the door.Ive been going to them for years and would not go any where else!!!!!!
My first visit was very informative. EvryE one there was friendly and helpful. They answered all my questions and explained my insurance. Highly recommend.
Always great. Very friendly and responsive team. Highly recommended for all your needs
Dr. Holstead is always great with my kids. He makes them feel feel comfortable with laughter. Were always seen in a timely manner and rhe rest of the employees are friendly and greet us with a smile. Thats why our family of 7 will always come back.
I had a wonderful experience with Kenneth and his team. As a 40 year old guy I needed to get an exam and maybe some glasses. Jackson Davenport is the best eye wear store in the Charleston area. I highly recommend them.
The best eye exam i’ve ever had. Kenneth and his staff are very friendly and helpful. I will definitely go again. Thanks Haley!
I take my daughter her for her eye exam and glasses. They are always nice and professional. They provide a lot of glasses for her to choose. Great place and very reasonable prices.
Truly and honestly a great experience. I took my 4 year old son because his school referred him for glasses. I had previously been taking my 10 year old daughter to the walmart vision center and dreaded going there. I am so glad i decided to go to Jackson Davenport this time. We got seen at exactly our appointment time. Paperwork didnt take long to complete which i loved. The staff was beyond friendly and helpful. The optometrist was very patient with my son and even my fiance and I. I would for sure recommend them to anyone.
Ive been in this establishment two times since Ive moved back to Summerville and each time the staff took wonderful care of me. I even offered to pay for the minor repair made to my glasses and they refused. I cant say enough about the prompt and pleasant service here. I will be spreading the word and look forward to returning for new glasses soon!
The doctor was great. He was personable and funny. I’m happy I found this place 😃😃
Love the doctor! Thorough and very easy to talk to! I really enjoyed my experience during my first visit!
Excellent customer service, very helpful, eye exam went smooth and afterwards assisted with finding the perfect pair of glasses, they didnt have the Oakley frame in store but was special ordered a very timely manner. Highly recommend the Summerville location on Trolley road.
I have been going to Jackson Davenport for 6 years for my eye exams, contacts and glasses. They are so friendly, and always go out of their way to make sure you are completely satisfied. I will never go anywhere else again, I highly recommend using them.
Pleasant visit. The dr kept us laughing and the girls up front were super helpful. Found my new eye dr!
Staff and the Dr are very friendly and helpful.This my second trip there for my classes and will continue to go to there every year!
Ive been a patient a customer for years. Jackson Davenport staff is always professional and knowledgeable, patient and kind. Love them! Wouldnt go anywhere else
I went here for my kids and found out that I to needed glasses. I was treated very well. They asnwered things before I could even ask them. I have been going to the location downtown but I loved my service here and will be returning.
Finally!! Found an eye doctor who knows Monovision. Doctor Holstead listened to my issues with previous eye doctor’s that I has seen since our move to area. I walked out feeling confident I had found the perfect eye doctor this time.
I felt so at home the girls were awesome the Dr was so kind & explained what was going on I really liked that everyone there was just Awesome .....
Fantastic experience. Great service for the exam and knowledgeable help in selecting frames. Definitely recommend!
The staff isnt so friendly and they dont know how to make a kid customer comfortable but the doc knows what hes doing
Dr. Chris is hands-down the best eye doctor in Summerville.
Super friendly staff, who take the time to provide individual attention to your vision concerns.
The best vision center ever! Needs Is always meet and customer service experience is above and beyond!
Dr. Holstead was funny, down to earth, professional and really helped me feel at ease. I will recommend Jackson Davenport to everyone I know.
I have been bringing my son for 6 years and always have wonderful experiences.I’m Not an easy Mom. Lol.I’m a very picky Mother.And truth be told,,I truly trust this staff.~ En Nombre De Jesus ~
Amazing customer service! Glad I had insurance; prices were right for the quality of their merchandise.
I am always well cared for. They are patient and thorough, even when I come in without an appointment.
Very nice location with a large selection and a friendly happy atmosphere.
Very good service
Love this place. Friendly, professional and we always feel welcome here.
I absolutely love the staff and the service here, you always feel welcomed and the selection of eyewear is phenomenal. I would recommend.
I liked that they repaired my glasses for no charge. I did not like that the woman behind the counter talked down to me when I just needed a repair while I looked for a new pair. I was going to buy them there, but not now.
Everyone is so friendly and the entire process from making my appointment online to the actual exam and ordering my contacts, was great!
Dr. Holstead was funny and he is down to earth, he know how to make kids feel comfortable I have now taken both of my daughters to him now he and all there staff are very very professional I will recommend Jackson Davenport in summville SC to everyone I know.
For me Jackson-Davenport, Summerville, has proven to be the best provider of routine eye services over the years that I have been in Summerville. Straight forward, honest services. I recommend them.
Very professional, knowledgeable and affordable. Dr Chris was great.
Fantastic team. Thank you Dr holstead.
Very friendly staff and quick service!
Over the past eight years, I have always experienced top care and attention by the frienly folks at Jackson Davenport Vision Center in Summerville, SC. Highly recommend! A+ rating.
I’ve been here a couple of time to have different pairs of sunglasses adjusted...they’ve always been so friendly and my glasses fit perfectly now! Thank you again!!
This place is great! I will never go to lenscrafters again...excellant customer service and great doctors!
Friendly staff and Doctors care. Nice family like environment! 👍
Very great place! Would definitely suggest it.
Great customer service. If you like plastic frames, then the selection is ok. However they did let me preorder the metal frames I liked prior to my appt.
Excellent service provided by knowable and friendly Doctors and staff.
Wonderful customer service! Well definitely be back!