I stopped in to store 4851 an hour before closing because my battery was giving me trouble. Michael was exceptional. He was very patient and understanding. Great customer service. I recommend this location and ask for Mike.
Excelent reception and service provided by Michael who is an excellent professional and assisted me with joy and willingness! I highly recommend this Autozone store 4851 / 3001 North University Sunrise, FL! 👆🏆👌
I came into the store needing wiper blades and Alex was very kind and very helpful. Then he was also kind enough to install them. I do recommend going to the store it is clean and they are very kind.
Alex was awesome! Tested my battery, recommended a new one and installed it all in the matter of about 20 minutes. Honestly this will be the only auto zone (store 4851) i come to now! Thank you so much!!
Ok. Give my man Alex a raise. I went in because my car had been giving me issue with the battery (it didn’t start on two separate mornings; and one of of them made me late for work) which is still under warranty. Alex came out, tested the battery, helped me out with some options, and got me out of there with a new battery in just a few minutes. Now I won’t have to pray every morning to the car gods for the battery to work because Saint Alex came through and blessed my day. Thanks a bunch, Alex!
Michael did a really good job helping me. Good customer service!
Daija M was the absolute best. I came in w a sprained foot and she helped with all of my things without me asking. Great customer service! I’ll definitely be back! Thanks Daija !
Luis R. was a great help. He really knows what hes doing and was polite. Great job Luis!
Alex #4851 was such an amazing help. His customer service was fantastic. He replaced my car battier less then 10mins . He even reminded me about the battery warranty. Ask for Alex you wont regret it.
I had battery issues and the queries to AutoZones employee (Alex) and assistance he provided in checking both the battery & alternator was very professional and efficient. A job well done.
Michael O was very helpful and knowledgeable. He helped me identify the issue and gave all the options!! Very satisfied with his service!!
Excellent customer service. Well supplied auto part.
Place pretty well stacked, competitive prices, attentive and helpful employees. Clean bathroom. Will recommend to anybody!!!!!
Close to my house the manger their knows me by name shop their all the time. Thx Mark keep up the good work
They need more experience, guy didnt know what a universal compressor was...even though I have bought at other Auto zone locations
Had my battery changed there by one of the working guys there great job. Very helpful very kind will always recommend this for ppl in need of a big help
Great service, Raul was the specialist that take care of my battery change
Top notch commercial service. Nick leads by example and always delivers quick and quality service!
Michael O. was the best ! Recently moved in the area and this is my new go to now because of him Thank you . If I could give 10 stars I would.
Alex was amazing....replaced our battery with quality customer service.....made sure we was up and running quick and easy....thanks Alex
Alex was very efficient and knowledgeable. We are very thankful for his expert assistance.
Michael Olano changed my battery today and was amazing from start to finish. I couldn’t have asked for better customer service!
This is like Toys-R-Us for guys. Amazing, professional service from the parts counter guys. These are real parts guys. Not like some of the other places. They are very helpful and the store is very nice and well stocked. Id go everyday but that would be weird. This store makes you want to take better care of your vehicle. YOURSELF.Go this weekend and youll see.I might be there. Lol...
Exelent service, Alex was very helpful and change my battery for free .
My experience was very good iam very satisfying, the young man was very professional and very polite.I am very pleased with Michael Olano
Great service! Christina thanks for all your help!
Bosun was amazing and helped me a ton! He put brand new wipers on my vehicle, recommended the best, and helped me apply them. He made the experience fantastic! Thank you so much BOSUN
Steven Coccaro was amazing!!!! This is by far the best Autozone experience!!! This gentleman went out of his way to help me!!! He should be a Store Manager or a Regional Manager!! This is a fact.. He cares about people.. I will never forget it.. Thanks Steve
Went to the store yesterday to get windshield wipers fixed. Kindly enough the manager Jessica helped me out. She was very helpful providing me with the best options, and she even installed them for me. Overall great customer service from the store!
Decent place and enough people working in there
Excellent service, I saved money. Nick was his name, and saving my money was his game.
Alex did an amazing job changing my battery!
The guy Reggie that works there was the best help ever he helped me with everything so I recommend this place a lot
Great service. Very thorough and he was extremely pleasant. Will definitely be back.
Mark Morrison was very helpful and polite, he took his time to make sure the job was done right. there were no issues with the water toy and replacement for my battery was quick and simple thanks to him.
Luis R. Helped me find the right parts at the lowest price. Thanks Luis R.
Bosun and Steven C at Autozone 4851 were so helpful and friendly!Went in to get windshield wipers replaced and they went above and beyond to ensure we had the correct sizes and Bosun changed them for us as well. On top of that added the wiper fluid for us and everything.Very helpful, seamless and just feel good experience all around! 😊Thank you so much for the service gentlemen!
Very helpful and knowledgeable staff. Was able to get the last vvt solenoid in stock for my 2009 camry to repair my car and recycle my used engine oil. Awesome
Steve was awesome. Had a problem with a car battery still under warranty and he helped me through the process. Check the battery and checked my cars charging system.
Michael was of great assistance!
Great customer service and they provide you with good counselling in terms of options. I Went there today to replace my car battery. I didnt waste my time and the help was great. Next time you there at Sunrise look up Morrison.
Young man cashier attendant was extremely helpful and professional. Above and beyond.
Thank you Rick for an excellent service !
Mr. Nicholas B at Store address 3100 in Sunrise, FL us awesome. His knowledge and professionalism keeps me coming back. Hes so awesome.
The manager at that store thats working at this time 1030 am on 13th July. 2021 is the worse I will never go back to that store .Not over my dead body worse customer service ever .He needs to work on a animal farm period..He got issues
Reggie assisted me...great interaction!!!
Good prices and amount of parts
They answer the phone and just put you on hold forever.
Had to return parts because of the counter person looked up the wrong part. Wasting my time and money.
Steven is a wonderful, knowledgeable and helpful salesman! He was honest and earned a devoted customer.
I went to this store in Sunrise to change my car’s battery today and Steve helped me with the best attitude and willingness to guide me to choose the best option. Ask for him when you go to that store. Very professional service.
Just parts . Organized .
I am very upset. They sell you oil so you can diy oil changes but when you bring your used oil, they wont take it. They have the space but they wont take more that one gallon. I have three cars and bought oil for all three of them.Do yourself a favor and go somewhere else!Edit: In regards to your reply: You want my trust back? A very good first step would be to take my used oil so Im not stuck with it. Ill be waiting for an invitation to bring in my oil and will report back here if I dont get it.Edit: It has been 6 days and I have not heard from you. Im starting to think that you only replied to my review to make everyone else think you care.
Very nice displays of a lot of merchandise awesome
Alex was fantastic, kudos.
Kevin was a great help with getting me the answers for my check engine light!!
Staff was knowledgeable, and friendly.
Store was busy and enjoyed Kevin still being kind and able to help me change my battery! Really appreciated it
Bosun provided excellent customer service. Very competent and efficient.
Very helpful staff.
Adequate.
Poor customer service. A sensitivity class should be required for All personnel
Didnt have what I was looking for in stock and the prices was to high for my purchase on what I needed....
Drove here thinking I needed a new battery. Chris B was extremely helpful by testing my battery and he determined it was dead. He recommended a great battery, installed it for free, and made sure that the car started after. He was professional, well informed, and fast! Chris is a star employee and made my experience amazing.
My clutch and break pedal stop pads for my Honda S2000 had worn down and eventually fell apart immediately as I seen the plastic pieces on the floor I went over to autozone. All I have to say is that BOSUN! knows what he’s talking about I was amazed that he knew exactly what I was looking for in a matter of 40 seconds? Give or take a few so I’m writing this review I don’t write many but he deserves this recognition. Thanks again!!!
Loaned me the check engine light reader to use outside store. Just couldnt turn off the light afterwards
Good the attention 👌
Great attention, stock, prices, quick cashiers lines. Recommended
He help me to find my headlight
This is my go to car shop to purchase stuff for my vehicle. I have a Good review for these gentlemen at this location I want to also thank my brother for telling me about Auto zone and took me right over to this location. Friendly clean and knowledgeable staff
Excellent experience! The staff members will make sure you find everything you need for your car without having to worry about anything, their prices are convenient and fair. I was also surprised to find everything I needed to fix my lawn mower there as well. Plus all the things I need for it at a good price. I recommend this store to everyone.
Good customer service, good stock, good prices.
Every customer that came in for a battery changed was told that service would take too long so they have to change their own stuff in the parking lot.The store was empty so there was no other customers waiting for service and three or four people out in the parking lot doing it themselves because Associates said they couldnt be tied up for that long.
This store is always very helpful! In the past they have tested and replaced my battery for me. Today I went there because the cigarette lighter outlet was not working. The man who helped me quickly found the blown fuse, showed me the new fuses and replaced the old one. The outlet works again! I appreciate that the staff is always willing to go out of their way to offer assistance.
When I purchased my items Id received a receipt that wasnt completely printed. I tried to return the items when I found out I didnt need them and it took about 20 minutes for them to actually find my purchase. After it took the manager to come and find a the purchase he handed off my receipt to another associate without even saying anything to me or saying anything to me where I could hear and understand him so I was just standing there. Poor service over all.
Stoped by to get my battery checked and was serviced by Nicolas Jean and Victoria Heart. I must say They provided great customer service. They helped me save money on my new battery plus installed it for me and made sure my car cranked up before I left. They had a lot of knowledge and It was obvious they were experienced. A lot of times you can’t trust people or mechanics working on you’re car but both team members were pleasant, patient and genuine. such great customeR Service it didn’t leave far I would be going back to this auto part for any future service.
I wanted to take a moment to thank Loubens Janvier for helping me with my directional bulb this morning. It was so refreshing to be greeted with a smile and even nicer to be assisted with the same pleasant attitude. I will be back for any future automotive parts/supplies for sure!
Very helpful and courteous here. I get my car batteries, parts and supplies from here. Great store!
These guys are nice and very informative nick and another gentleman gave me tips on installing breaks for my 2014 bmw thank you I highly recommend
Thank you Bosun for all your help today. I was in the store twice today, and was helped by Bosun both times, he was very friendly and extremely helpful both times.
Advance auto parts code reader was broken so I went here.
Great service and the prices are great. Easy to find and very clean.Very customer service orientated.
Had a great customer service from Michael O.
Alex was very helpful fast and friendly.
I purchased my car brand new about 16 months ago. I began noticing my wiper blades werent working that well and realized they had never been replaced!So I was way post due on changing the blades coupled with the fact that we are headed into FLs rainy season, time to change them!My husband suggested stopping into Auto Zone since they will replace the blades for you for FREE!I stopped in here around 10:30 AM on a weekday morning and it wasnt TOO busy. I waited a couple of minutes for someone to assist me. The gentleman that helped me out showed me a variety of price options.Based on previous experiences with changing blades on my previous car, I knew I didnt want to skimp on the quality, but I also didnt need top of the line either. The cashier showed me a couple of prices before I picked one. Next, he installed them on my car which took about a minute.From the time I parked to the time I left the parking lot I was here a total of maybe 10-12 minutes. Not bad!Id recommend coming here for wipers, especially if you need help changing them.I probably could have paid less online, but since neither my husband or I wanted to try changing mine, this worked out well!
I love this store, I think is the most clean and perfectly neat of a lot of diferent stores I have been in! The customer service is A+++ Good job guys!!!👍👍👍👍👍👍 thanks Bosam
Very helpful
Very helpful, kind service.
Great customer service. Quick and very helpful!! Even got a account to save money like walgreens!!!
They helped me identify the code behind my check engine light. I was in and out.
Extremely helpful staff
We have been here twice and the service has been impeccable! The staff both times offered to go outside and look at the issue to ensure our car troubles were solved. Changed our tail light once and checked the steering wheel fluid which needed to be filled!
They were very helpful at a very pleasant experience replacing a battery. The service guy Loubeng was extremely nice and very pleasant.
I only stop by this location on my way from work to get some parts for my car
I came here to get a battery for my car. Louben Janvier installed my battery. He was very helpful and gave great customer service. Thanks! This is the second time Ive purchased my batter from this location.
I went to this location to check my battery. The young lady there was so helpful!! I will definitely be going out of my way to go to this location in the future!