Great products and service!! We recently bought our tub and shower system from Tubs & More. Both are great but the shower with rainfall is amazing. We ran into a small problem with install and the owner of Tubs & More (Doug) connected my plumber to the owner of the shower company. Doug went above and beyond to fix our issue and make sure our shower install was perfect. You don’t get that kind of service when you order from a big box store! Very happy with our whole experience at this store.
Gerardo is wonderful! Super patient and knowledgeable. Met the owner as well, whole team was great. Highly recommended.
Sales rep Jan has been awesome, helping me pick out the items that best fit my design aesthetic, and Corey has been wonderful on delivery.
We highly recommend this store if youre remodeling your bathroom. They have a great selection of good quality products and very competitive prices. Rodney provided excellent customer service and great advice on many different products and their features.Overall, their selection and prices were superior to many similar stores we visited in the Doral area of Miami. The 45 minute drive up from Miami to Sunrise was worth it for us. We found the items we liked and we paid several hundred dollars less.By the way, the store delivers in Miami for a nominal fee, but even with the delivery fee, we still paid less for items that we really liked. Delivery was made on time and without incident.We met Doug, the owner, and he was very friendly and helpful. Owner operated small businesses that offer great customer service, good quality products and competitive prices deserve our patronage and support.
Rodney did a great job of explaining and demonstrating use of the equipment that I was considering buying. He made the whole bath supply buying process fun which put me at ease. The products they have are high quality and I will definitely purchase from their business again
Excellent customer service! I am not a new customer putting review because I got wowed the first time. This is the second time, after about 2 yrs since my first experience with them. Few weeks ago one of the many faucet I purchased from tubs and more started having reduced water flow. Jan assisted me promptly from start to finish helping me connect with the manufacturer and constantly stayed in touch as the liaison to get me needed parts and resolve the issue. This was invaluable. Their customer service was excellent the first time and I wanted to put review then but life got busy and it kept getting pushed back. They were always on my mind. They deserve 5 star x2 now. You wont just get sold great products but they will stand behind it years later. Also want to give a shout out to Rodney who was so patient and helpful with my first visit 2 years ago. I just called to confirm if he still works there. He does. Ask for him!
We went in to look at Tubs and overheard the owner talking about the Surfside Condo collapse saying all those jews are flatter than their money now. We were so shocked we just left and could not believe what we heard. We will never go back, very mean spirited individual.
Fabulous experience !!! Bri and her crew are absolutely professional. The staff are Very Knowledgeable and Very Efficient!!!
Outstanding customer service: 6 years after the shower installation we had a leak in the system. They provided me with a replacement parts at no cost. They use the best supplier and provide the best service. Thanks Rodney
Excellent Customer Service and Friendly Staff!If you appreciate excellent customer service, I would strongly recommend that you shop Tubs & More for your bathroom remodeling needs. My husband and I had the extreme pleasure of working with Trevor as our sales representative. Not only did he provide excellent customer service, but he was patient and highly knowledgeable. He assisted us beyond the sale, answering our questions and assisting the contractors with installation instructions as needed.Adding to what was already a great shopping experience working with Trevor at Tub & More:We called him yesterday in desperation. Its been over a month since our last transaction with him, but we got stuck waiting on our James Martin Vanities from Houzz.com and Floor & Decor. After waiting over a month, Houzz.com said the item got lost, and they could not track the package. Floor and Decor have no idea when the item would arrive. We explained to Trevor our dilemma; he said he could help us find a vanity that would complement our design; Trevor promised that we would have it the next day. The following day he realized that the vendor would not get it to us on time. He personally drove to Miami to pick it up and delivered it to our home in Plantation. Trevor is a man of his word. His guarantee is GOLDEN!!! If you are looking for great products for your bathroom at a great value, shop Tubs & More in Weston. If you want exceptional service, ask for Trevor by name!
My wife and I did our bath with Tubs, we ordered a gold faucet and inside the box came silver. We were told we had to contact the factory and there was nothing they could do. So much for customer service.
Excellent Service...As an Interior Designer....Ive been working with their knowledgeable Team of Professionals for the past 10 Years
Everyone who works here is so friendly. This was so refreshing after shopping in so many places when remodeling. I immediately felt so comfortable and knew I wanted to give them my business. I felt like Jan is someone I immediately trusted would do right by me snd she did - always going the extra mile to provide me with excellent service. I found what I wanted and am so happy with the service I was given. Go see my girl Jan! -CA
We really enjoyed our experience with Gerardo! We accomplished what we needed to and Gerardo and all of the information to help us!
Beautiful showroom. Incredible customer service. Very thankful!
The reviews brought me in but their outstanding service will keep me as a customer. This was truly one of the best shopping experiences I have had for our remodeling project. Rodney was so knowledgeable, attentive and helpful. He patiently answered all of my questions. What I appreciated most is that he wasnt just trying to sell us. Rodney went out of his way to make sure that we found exactly what we needed for the price that we could afford. Management is also amazing. How I wish every place I went to was like this!
I had a great experience at Tubs and More! It was so great having a staff that is so helpful and experienced while going through such a big bathroom remodeling project.
I was looking around for a long time for a tub for my master bath, I looked everywere and everytime I went to order online thru Home Depot etc I was hesitant and not sure. I then googled the area and found this company. I went to showroom and ufff beautiful!! So many options and not only bathroom but kitchen too. My budget was very tight but they had few options. After I purchased the tub unfortunately I got the wrong tub and the reason I am giving this company 5 stars yes they have amazing quality products but the customer service is more important. The owner actually took care of the small mishap and very quickly took ownership and made sure everything was perfect. So I got my tub that is higher quality than the normal brands outthere and not at a such higher price.
Amazing Customer Service !!!My wife and I had been researching the right tub for our home. After visiting several other tub places for about 2 years, we kept coming back to Dougs Tubs and talking to Gerardo, our sales person. Finally the budget and time were just right. My wife and I decided on our tub and placed the order. The tub was delivered and once installed, we tested it. All was good until we noticed a small 2 crack in the acrylic inside the tub. We called Gerardo and after he spoke to Mansfield ( tub manufacturer ), they sent us a new tub. Two weeks later the tub was personally delivered by Trevor ( Dougs son ) to my door step. This tub also had some flaws. After 2 tubs with flaws, my wife and I began to loose hope. Trevor and Doug said they would make this right for us. I would like to thank Gerardo, Trevor, Brie ( hope I spelled it right ), and Doug himself, they all went above and beyond the call of duty to get us a tub my wife and I were happy with. Doug even followed up with me days later to make sure all was right. We are impressed with their customer service and would definitely do business with them again. We love our new tub and look forward to years of enjoyment, thanks to Dougs Tubs.
Great place to shop
Rodney has gone above and beyond for us! He has been very responsive by phone and email, answering my questions quickly and with a positive attitude. He has made an otherwise stressful bathroom remodel a fun and exciting experience. I will without hesitation recommend Tubs & More and Rodney to anyone looking to purchase a tub, fixtures, or anything else bathroom related. Thank you Rodney!!
Just a tip I hope a rep see this but one of their suppliers claim their products come from Italy which is partly true, most of it comes of it come from china and Thailand. You can literally damage the coating with your nail. Im pretty sure tubs know exactly the company Im talking about. Take my word for it a visit them and request to see their products.
Katie was wonderful, very professional and efficient, she took care of my order and had everything in place. A pleasure to do business with Tubs and More
The staff was friendly and knowable of their products. I visited two other showrooms prior to finding Tubs & More. I have one more bathroom to remodel and will for sure be a returning customer.
Many thanks to Jan, who was very helpful and patient. It was a simple and pleasant shopping experience for our bathtub.
Hands down the BEST plumbing supply in the area. Not only do they have a wonderful selection to meet all your plumbing and hardware needs, but the entire staff is knowledgeable, efficient, and friendly. Ive worked with Jan on several projects and shes always a pleasure to deal with. She is just fantastic!
Jan is great! I needed a replacement shower head. Unfortunately the warranty had expired, but Jan was able to get me a new one very quickly and at a good price.
I can’t say enough about this place! It starts at the front with Katie who is very welcoming. Rodney was my salesman and he could not have been more knowledgeable or helpful! He was very patient took his time helping me with all products and made sure everything would work with my measurements. Also kept me informed of arrivals on my products that needed to be ordered. Their displays are awesome with a great kitchen area as well. Bri is great too,she makes sure you have all items before you leave ! A real bonus was the day I emailed Rodney and he was out, Doug and Jayne the owners both helped me! This place is the definition of customer service with a great team! Being a dog lover, I must mention sweet Maui as well . I loved seeing her there❤️just a great place!
I was looking for a bath tub. After searching several places I didnt find what I wanted at a reasonable price. I was looking online when I found this place which happened to be close to where I am living. I went there and they had a wide variety of bath tubs. I ended up with a very nice Jacuzzi bathtub at a very reasonable price. The staff was very willing to work with me to meet my budget. My wife and I are very happy with our purchase. The staff was extremely nice, pleasant, and professional. This will be my first choice next time I am looking for these products and I will definitely recommend this place for sure.
Shopping at Tubs & More for a freestanding tub was a great experience. Their tub choices, competitive pricing, excellent service, and having items in stock was the added bonus!As an interior designer, its crucial that I provide my clients with quality merchandise. Trevor, I really appreciate your knowledge in baths at Tubs & More and for making my job easier.Kay S.Weston, FL
What a surprisingly amazing shopping experience! Trevor was super helpful and knowledgable. Cant say enough about the wonderful customer service that Tubs & More provides. You dont just get very friendly service from everyone but also a wide selection of quality products at prices that are absolutely competitive. Ordered Saturday and delivered on Monday morning. Wow! Thanks again! I will be back soon!
Doug and his staff are amazing they paid attention to what we needed and were very helpful. I highly recommend them they have the best prices and quality. They have a great variety of tubs and amazing kitchen section. We will be back! ... Simply amazing!!!
I came in to Tubs and More several times while renovating my new home. The first time I worked with the owner, Doug, who was very knowledgeable, personable, and a pleasure to do business with. After working with Janie and Trevor and again I was impressed with their impeccable service. I will definitely be a repeat customer, and will send all of my friends here!
WOW!! Experience_ I went in without really knowing what I wanted. They helped educate me so I could make wise decisions. The customer service was beyond, they are family owned and operated and they make you feel part of the family. The bathroom and kitchen items I bought are top of the line and reasonably priced. I am very impressed by them and would highly recommend them.
Great sales people! The showroom is spectacular! Many different faucets and working tubs that you can actually try out! Everyone is friendly, you arent rushed. Plan to spend some time there to see all of the gorgeous equipment they have. Everything was shipped without a hitch! Thank you Doug and company. I love all of my purchases
For our master bathroom gutting and makeover, we did a lot of searching to find the products we wanted at a great price, We chose Tubs and more.They were knowledgeable, patient, and had an extensive selection of not only hard ware but the biggest selection of Tubs I found anywhere.The Customer service AND the pricing were the best! - a rare combination. I highly recommend this company,If I could make a wish, it would be for them to open a showroom in Miami, yet it was well worth the drive! They made a challenging process fun.
I purchased an acrylic tub from tubs and more about 1 1/2 yrs ago. i had a problem with the adjustable levelling legs after this period. i wrote to Jan and she went above and beyond to get me a new tub from the manufacturer at no cost to me. i highly recommend T & M due to their outstanding customer service
Gerardo was extremely professional and helpful throughout my entire experience. We would definitely recommend Dougs tubs to anyone looking for quality and a great experience. We will be back.Thank you Gerardo!
The products are top quality, but the service is exceptional
Good quality!
Little pricey, but they have all the latest in Tubs and Lavatory designs.
Everything in my bathroom is from Tubs n More. The care, expertise, and ideas they gave me created a beautiful master bath. Everyone there works hard to assist you in your vision. That vision will soon be a reality. I visited today, and saw beautiful new kitchen ideas. Thank you very much to everyone at Tubs n More...love you guys......so very happy....Well, now after seeing your beautiful new kitchen ideas.....oh oh kitchen next?????. Most definitly.
Doug Tubs is truly an amazing showing and Doug is pretty amazing too! He was so kind and helpful in our decision to buy a tub for our upcoming master bath update. I can see that Doug is really passionate about what he does and wants his customers happy with their decision. We drove all the way down from the Treasure Coast to his huge show room in Ft. Lauderdale. The 2 hour drive was most definitely worth it. There are tubs for every body size and tubs and tubs for every preference from modern and sleek to classic claw foot tubs. Also, Doug has a large variety of gorgeous glass bathroom sinks and kitchen sinks as well. The atmosphere was not at all stuffy and I literally had a fun time trying out all the tubs. It was a great experience. I highly recommend you bring your board shorts along since Doug will let you try out tubs with water in them...We are still in conflict as to which one to purchase because there are that may to choose from. Thank you so much Doug for having such a terrific bath remodel showroom
I highly recommend Tubs and More. Doug, the owner went above and beyond to provide excellent customer service. This level of service is very rare in todays day and age. I will not go anywhere else every since we found this place!
Family like service in our own neighborhood!
Gerardo new to tubs and more but very knowledgeable since in the business for many years. So very happy he helped us! Great service, love the products, the prices and friendly team. From the moment you walk in to the end of your experience - You will feel cared for. This is why you shop in your local store instead of online!
In the nine years that we have been patronizing Tubs and More, the owners Janie and Doug and their employees have consistently taken care of all of our plumbing-related issues as if we were members of their family. When we have needed a plumber or tile installer or whoever or whatever, their recommendations are always tops. They follow up on every part and appliance we ever bought from them, and help us secure replacement parts whenever we need them.
Doug, Jane, and the entire team at Tubs & More were incredibly knowledgeable and helpful throughout our remodeling process. The exchange of information and ideas resulted in a first class renovation/ installation in our master bath and bedroom. We would highly recommend Doug and his team at Tubs & More to anyone who is looking for a first class remodeling experience.
Awesome!! Absolutely!! Wished I had found Tubs and More from onset!! Want a WOW experience? Tubs and More is the place!! Want A ONE customer service? Rodney will and does stick with you throughout the experience!! High end quality, even in customer care!!
My experience at Tubs & More has been fantastic. They have a wonderful selection of tubs and sinks. We have used this company for the last three remodels we have done to our house. Doug the owner gave us a $100.00 off this Whirlpool tub we just bought yesterday. I cant wait until we get the matching sink. They have our business for ever.
Wonderful customer service, Trevor was knowledgeable and super friendly, did not try to upsell, stuck with our budget and showed us quality products we could afford, friendly atmosphere and will definitely return for out next remodel!Edit: So we had a mishap with our shower doors, tubs and more was amazing getting us a replacement quickly and couldnt have been more helpful, such amazing people here, everyone we have delt with has been professional, kind and helpful, I really cant say enough good things about all the people at Tubs and More, and the products are top of the line!
Very nice to deal with - everything we needed in one place for our remodel.Excellent service & prices !!!
Extremely helpful, I did a two and 1/2 bathroom remodel, installation of a Whirlpool tub. I was lost on what I wanted to do until my GC Vinny Fusco recommended Tubs & More Supply. I worked with Rodney Hylton who was extremely pleasant, knowledgeable and patient, prices where great. Great to see working whirlpool tubs in their showroom.
Incredible place has operational tubs and shower heads to see how they work. Also operational sinks faucets and toilets. Been in business 32 years I recommend all my clients to them
Our Dad returned to tubs and more after making a purchase several years prior. At this point our Dad is 83. He was met with the warmest and kindest service after which I thanked the beautiful lady for being so patient and accommodating with him. It touched my heart to see him treated with such respect and genuine kindness. BTW, the showroom is awwww inspiring.Alethia
Great Trustworthy People. Excellent Product & Knowledge. Top Notch Customer Service hands down!!! I would buy from them again. Highly recommend. Annette A
Great customer service! Doug and Trevor are very knowledgeable and helped me find the tub I was looking for same day at a great price! Only showroom I have seen that have working showerFixtures and tubs to get a feel of what your actually buying! Will send my clients there for all there plumbing needs!
Tubs and More were willing to work with me and took the time to explainthe difference in the quality of the tubs, tub accessories, and designs I needed. Great employees, awesome shop and his installers did an excellent job. Highly recommended!
Tubs & More is awesome!!!!Their selection and prices are amazing!Doug the owner, and Rodney the sales person were truly helpful and wonderful to work with. I will be using them again on my next bathroom remodel!!!
I am a contractor and I use Tubs & More for all my jobs. My customers love the quality selection and great prices. I even used his gear in my own home. Keep up the good work, Doug.
Great Customer Service...I am very pleased with the service and products I received from Tubs and More. From the very beginning, while shopping in the showroom, I received very attentive and patient service from Doug, Jane, and the other staff members. If I had questions or any concerns thereafter, Doug/Jane and their staff were great about giving me answers and doing whatever they could to make sure I was a happy and satisfied customer!!!I certainly recommend “Tubs and More” for all “TUBS and MORE” needs!!!
Had a great experience in finding our perfect freestanding bathtub at this Tubs and More plumbing showroom. I was able to see many options showcased beautifully before I purchased a matching toilet and faucet. We look for to our new remodel and seeing our beautiful products installed.
This is a great place to find really nice bathtubs, faucets, and shower enclosures. The people are super nice and helpful. The value is exceptional. I had no idea how many options there are out there. This place is the spot.
I recently met Doug and Jayne this past weekend at the Fort Lauderdale Home Show. They had some very beautiful free standing tubs which my husband and I purchased right off of the display floor. They just finished the installation today and it looks stunning in our new remodeled bathroom. Thank you so much Doug and Jayne, this company comes with high recommendations from my husband and I.
Bought my tub from here for my new house. the place is smaller than I anticipated yet has a pretty wide selection. The owner has his BIG dog which was odd but overall the service was good and it was surprisingly affordable.
Im re-posting a review I made in another forum - We just did a remodel of our bathroom and looked at a couple different tubs in the showroom. We ordered one but then discovered that any future maintenance would be blocked by cabinets and had to change our choice. We worked with Rodney and cannot say enough good about the experience and follow-up during the entire order and delivery process. The tub we finally settled on was a rectangular 4x6 foot Jason MicroSilk/AirMasseur hydrotherapy unit that was going into a second-floor master bathroom. Although it took a great deal of labor, the delivery crew was able to think through the task and manhandle the tub all the way into the bath so that framing measurements and other tasks could be accomplished in a timely manner. We would strongly recommend that for any bathroom remodeling look to Tubs and More, you wont do better.
I recently bought my sink from here and I love it! The service was excellent as was the knowledge I gained from Doug, the owner. He sure knows his stuff! I highly recommend them if you need a bathtub, sink, or any bathroom supplies.
A great place to shop, no matter how large or small our project is, the entire team is focused on providing the best customer service and product selection in town. Thanks!
It was my first time here. Great store, the staff is amazing and friendly, and I found what I was looking for after visiting 3 or 4 stores before. I highly recommend it
When we told our friends that we were considering remodeling our kitchen, we heard horror stories. They found problems! It ended up going way over budget! We were without a kitchen for months! We visited a few design houses and decided on Tubs & More due to their professionalism, their no-pressure approach, and their ability to answer every question we had as we were going through our first remodel. Working with Doug and Jane was a true pleasure every step of the way. Were there unexpected bumps along the way? Yes -- but the team knew exactly what to do to make sure they didnt impact the scope and timeframe of the work. And we were amazed (and still amaze our friends when we tell them) that the entire kitchen remodel was completed in less than a month. Id certainly recommend this team to anyone looking to have bath or kitchen remodeling work done. They are true professionals with a community feel.
Also know as Dougs tubs. Many options available. Great show room, with functional tubs, showers, sinks, toilets etc. Many high end options, that are not offered in most places. If you are doing a bathroom remodel, take the time and check them out.
From the moment you step in to the store your greeted by a friendly staff . What I loved about my experience at Tubs and More was the excellent customer service. Rodney the sales associate went above and beyond to ensure that all my questions were answered and even called vendors to make sure I got exactly what I wanted. It really feels like everyone there works like a big family. Im in love with my new roman tub, vanity, shower fixtures, and Gerbit toilet that I purchased. It was so easy to choose because of their beautiful and large showroom. I would highly recommend them to anyone who wants good service and reasonable pricing. Thank you to the entire team at Tubs and More for making my remodeling seamless!
Very attentive and the best quality little pricey
Highly Recommend Place. Great Selection.
Everyone there was really nice and helpful, I really love the dog they had too.
Rodney provided outstanding guidance and support throughout the purchase of our wonderful new Americh whirlpool tub and Artos faucet. Installation is complete and we are delighted with the appearance and performance of our new tub.
Outstanding selection, service and pricing!More than just bath tubs! Kitchens and some,specialty lighting too!Make sure you ask for Rodney!Highly recommended Tubs and More and their associate Rodney!I reside in Naples, FL. My wife and I undertook a complete bathroom remodel.We went to many showrooms here in Naples and couldnt fimd the specific stand alone tub size and style we needed to make the room pop.I found Tubs & More surfing the net. THANK GOD and THANK GOD for their relationship specialist ( my choice of words, not his) Rodney.I explained what we were looking for and Rodney went to work. He called me back shortly and stated that he had found our tub. He would have it within 10 days.We drove across they Alley (They are located in the Weston area) with high expectations and we werent disapointed!Rodney introduced himself and a few of his team members, poured us some coffe and took us to our tub.I took off my shoes and climbed inside. It was a good fit but not perfect and it must have showed on my face.Rodney picked up on that and when I got out he casually suggested I follow him. He said, I know that is the size your looking for but sit down in here. PERFECT!!!The perfect tub was just a couple hundred dollars more. Rodney tactfully and with no pressure pointed out that if I was going to be living with this tub for the foreseeable future I should probably get one I really liked.Please understand; there was no pressure or up selling feeling at all.Rodney is extremely knowledgeable, patient and more than willing to share his knowledge and time with you.He educated us on kitchens, faucets, lighting and therapeutic tubs as well.Before you make a decision, you owe it to yourself to check these guys out.
Very friendly people and the best part is you actually get to see the products and try them ! beautiful showroom, great pricing and selection. They are very accommodating and professional.
Jan showed great interest in showing us the tub and faucets we were looking for.
Beautiful shower and more
Knowledgeable, friendly and professional crew that will treat you the best way possible. Id recommend anyone to go there and experience what customer service really is.
Service is wonderful! Only wished that had a partial glass for my future shower.
Professional service, quality products, knowledgeable work force.
This place has a variety of designs, that are great for my type of employment. I would give this place 10 🌟s but you only have 5 .
We were most pleased with the knowledgeable and friendly attention from Rodney to help us select our bath items. Everything was done most expeditiously.
Great selection & great prices and even better customer service. We were doing an extensive renovation and ran into a number of problems and Doug was WONDERFUL in helping us resolve them.
Jayne, Doug & now Trevor have helped me Invest in the most high quality fixtures - things I didnt know were available. They are experienced and willing to work fairly with my busy lifestyle. They respond quickly to my calls for help and thay have developed into both a friends and business partners. They manage to be friendly and charming in all kinds of situations. Theyre product knowledge of all things bathroom (& more) is enormous. You cant go wrong with Tubs & More or their staff. Our relationship spans nearly 20 years. Broker Joe Grano, Realtor(r)
Found the perfect freestanding bathtub at Tubs & More. Awesome showroom and great prices. Will definitely be back.
They have nice stuff but they should put a sign no kids allowed in the store.
We went to find inspiration for our new bathroom and were really positively surprised with the big selection and the quality of the products. We had expected to have to spend at least a couple days browsing different stores but Tubs & More has it all, in within an hour we had everything checked off our list.
Quality Products, Great Pricing and Excellent Service. They have a full showroom set up inside their facility displaying top of the line products. You have to check this place out!
We remodeled our kitchen and 2 bathrooms over the past 3-4 months. Throughout this experience, I have dealt with so many difficult challenges that made the whole thing not very much fun. But, I have to say that finding Tubs & More was the highlight of my remodel. Jan (& Doug) were amazing to work with. They were kind, courteous, on-time and followed through on every promise they made. Jan helped with every last details from tubs, to fixtures, to plumbing advice and even tracked down a vessel sink that was discontinued that I absolutely had to have! To say my experience was spectacular would not do them justice - they are rockstars in this industry! And I wont shop anywhere else - neither should you!
Doug & Jayne are the best! If you are in Florida this is where you should shop.
Worked with Doug for over 25 years - excellent company, excellent people!
I dealt with Rodney and Giraldo
We purchased a beautiful Artos faucet for our front bathroom from Tubs & More over the weekend. We are going back this Monday to buy the matching showerheads, towel warmers and other bathroom accessories from Doug.
We loves the selection at Tubs and More. My wife found a great deal on a bathtub for our new home renovation. We found their plumbing showroom to have a wide selection with quality brands.
Very helpful! Excellent service!
They have everything