Store is always well stocked, clean and organized. Produce and meat sections have a nice selection although it could be larger. The staff are friendly and helpful.
Very clean and convenient location. The staffs are wonderful, helpful and friendly whether theyre busy doing something or not, always able to greet you. Definitely my go to grocery store.
Publix has the best subs ever, but most of time you end up waiting inline for ever on your short lunch break, and the person making your sandwhich is on island pace, no sense of urgency, no hustle at all which makes it all the more frustrating 😑But today I had a superstar 😎 doing the sandwiches. GO DAVID! You rock! You had a sense of urgency, you hustled and I had to mention it. I hope your managers recognize you and make you the model worker and have you train everyone else behind that counter.
We like this publix store. Overall we like shopping in publix. This store is even better compared other publix stores surrounding my home.
Publix always sets the standard with its courteous employees. This location is well stocked and clean.
Regular grocery, meats, sea foods, on aite Sandwich shop.Bakery, cakes, flowers etc available.Free parking. In the same complex is Marcos pizza and Regions Bank as well.
Neat and clean store. Reasonable prices. Will visit again.
Love publix. Helpful employees and always clean.
Great store, friendly staff, good logic in item placement and clean & neat facility.Prices are competitive.
Great deal on Mayfield Ice Cream
Friendly staff. Great deals.
I always ♥ publix customer service. They offer to load the items in my 🚗.
Clean and friendly I love this publix
Great friendly place to shop 👌
The pharmacist is very nice. Really appreciate their dedication to make the customer happy.
Large Publix with very friendly employees. The parking lot is a bit odd in its flow, but spots are plenty.
Publix has never failed me. Please continue to do what you do.
I have been shopping at this Publix since it opened because it is so convenient to my house. Lately I have been driving past it to the Publix at Laurel Springs. I don’t know what is going on exactly with the empty shelves and lack of product (I am not talking about toilet paper and cleaning supplies either) but it seems to be a combination of poor management, severely over shopped store and possibly shipping issues(the excuse the manager used). The first time I went into the other Publix I was amazed at all the stuff they had that this Publix has never had. The Christmas display was 3 times the size and the deli, bakery and meat dept are so much better!! It’s a shame to have to go out of my way when I pass right by this store on my way home but it’s too frustrating to continue to shop here!
Your store is the most expensive in the market.
Love this store, great service, so clean, thank you Publix
Ive never been to a more friendly grocery store. Its weird to type this, but I enjoy grocery shopping at this Publix!
Very well organized and clean
Very friendly and helpful
Fresh donuts were not fresh, they were at least a day or 2 old
I got home and the strawberries had fuzzies on them
Nice publix
Lots of younger employees standing around joking with themselves. As a Publix supporting customer for 30 years Im used to better customer service.
Always get same whole publix sandwich with salsalito turkey and black forest ham. But the lady today Gerasan (dont remember the spelling) gave me such a rude attitude and said I can only choose one meat then had an attitude the whole time when said thats what I always get. She went to the back to I assume to ask if I can get it two meats on a sandwich. Then just threw the ingredients in the sandwich with an additude and then threw the sandwich on the counter with the same rude attitude instead of handing it to me like everyone else. First time Ive had an issue here like this or any other publix, never felt more discriminated against and turned a great day into a bad one. Need to properly train your employees or if she dont like making sandwiches go do something else
Publix is great!! Friendly, & helpful
Not bad
Friendliest store!!
Amazing service the people here are so nice!
The produce department is never good.I have to go elsewhere for fresh produce and to find items that they are out of most of the time in the vegetable section.
Great customer service
Staffs were very helpful
Horrible customer service . Try it yourself call them and ask wether you have essential good available. In the current scenario customers call up and check if there is availability so that they can avoid coming to the store and maintain safe distance . This has happened almost 3 times they bang down the phone even before a customer asks them when can it be available...2 options here Change the staff handling calls or better yet don’t put Publix phone number for enquiries.. food for thought at Publix old Atlanta road branch
Always great expience
I visited this shop before but they were nice and helpful. But this time, very bad customer service and also treated badly today.
If you shop this publix you know Miss Irina!! She is the most kind hearted, generous, loving lady. Other lines will be open but hers will be the longest because people want to see her. If you have children she is literally Mrs.Claus always giving out balloons, hugs, stickers.. she has purchased my children the fancy balloons, bought me flowers when I had a baby.. I personally know others she has done this for as well so I know its not just me. Publix is lucky to have her as an employee! We love Miss. Irina!!
Nice, friendly employees and great location.
An outstanding store and the whole team are brilliant! Stay safe and well during this tough time!!
Nice and clean
This review is specifically for the deli and bakery. They have gotten my pre-orders wrong on multiple occasions. Publix needs to do a better job of hiring responsible and competent adults rather than careless kids.
Great quality groceries, service, and cleanliness as is expected from any publix but minus a star because they have one of the smallest beer aisles of any Publix Ive ever been in. While the variety is great and you can find some craft brews, its just a very small selection. The store in general is also relatively small for a Publix, so maybe thats part of the reason why. All in all, great experience but a little room for improvement.
My wife loves it over the Sharon Rd. Kroger. The cart layout is genius...drop off your cart going out the door moves them towards the entrance side to pick one up...smart. The store layout is very roomy and bright and clean...my wife praises the produce and bakery selection. The staff is very friendly and helpful.
Parking lot is very small. Seems to be a little smaller than most Publix I’ve been in and thus product selection is somewhat limited. They have, however, put what space they do have to good use and items are fairly easy to find. Service is a good bit below average which I found unusual for a Publix, especially in this area.
My favorite Publix in Atlanta area.
The best, cleanest store in the area. THe folks that work there are friendly and nice. Only complaint is the shelves dont get restocked often enough and they run out of popular items. They could do better in the produce and meat departments. Whats up with all the foreign supplied veggies and meats?
I was pleasantly greeted on entering the door by the customer service representative. I was in and out in no time and he was efficient and pleasant throughout the process. Sorry I didnt get his name. Way to go!
Staff are not very helpful
Ive never been to a bad Publix and this certainly doesnt disappoint. Clean fresh and everything you would expect. Never shopping for groceries at Kroger or any other lesser grocery store.
Good shopping. Great location and clean store. Meat and sea food selection is good but do need work on the non GMO and organic section. Good vegetables and fruits and as mentioned earlier need organic non GMO section. Hot soups are great and fresh breads are good.
Excellent service
Publix sets the bar in clean stores, great deli, good meat and fish selections. This store has an extraordinary staff! Watch for the BOGOs which can make Publix more cost effective. A goto grocery! We are always impressed with the friendly, helpful staff at this store. We continue to use this location.
I’ve never seen better customer service in any other Publix! Shoutout to Ahdil Khan for being the reason I choose this Publix from now on.
Great, wanted out of stock item. Associate found substitute in storage and gave original price for found item. Great customer service.
Customer service is great and they have an amazing selection of everything! They also have free samples which taste delicious and have printed recipes on exactly how to make them.
Thea at the sandwich counter was excellent! Publix has some of the best subs around...
I dont know why I come to this racist publix! Theres always an issue, especially at the deli department. Today after waiting 11 minutes for the second sandwich person to come over I ordered 3 of the same subs, which were advertised on a poster as the featured Boars Head sandwich. She tells me she doesnt think she had the Italian chicken sausage which comes in the sandwich. Claims she hasnt made one in soooo long she doesnt think they carry it anymore. Mind you theres a big poster advertising this sandwich. She states that shell go try to find it. I tell her to just give me one cajun and one jerk Turkey. She goes to cut it but 5 minutes later shes on the outside of the counter looking dazed and confused. I tell never mind to which she responds, I cant find the jerk but I have the cajun. Why would she leave me standing here instead of coming over to tell me this? I walk away and purchase limes. Now I see decide to play Powerball. Theres a woman in front of me cashing out winning tickets. No problem. As soon as its my turn for service a cashier says something to the manager behind the counter and he tells me Ill have to wait and walks off. What happened to customer service? Oh I forgot, it doesnt apply to black people in Forsyth county! This is why I shop at Walmart, not that its much better.
Very rude behavior from Ricky The Manager. Better off going to the one in Laurel springs or Buford hwy.
Very neat and spacious.
Very friendly and courteous staff
The best Publix location ever. I forgot my wallet and was several dollars short on cash the other day. Staff just told me to bring the balance next time I was in and gave me my groceries.
Nice place but much costlier than many other grocery stores nearby like Krogers
Just love Publix - staff is courteous and very helpful, as well as being able to find most everything Im looking for and produce is always fresh!
Clean and friendly service when checking out. However the deli section has some of the most pathetic customer service I’ve seen in a while. Rude and disgusting!!!
This Publix is great, like most Publixs are. Friendly staff, easy to navigate layout, and tasty food in their deli, meat, and bakery departments.
Customer service rep Cara isnt friendly or helpful. Last man I talked to went above and beyond to help me but she must have not felt like doing anything this morning since her reply was you should wait til theyre open and call, I cant do anything.
Nothing like Publix friendly and helpful service. Best fresh produce and if you watch fir the BOGOs and sale prices you will save.
Still have senior discount on Wednesdays. Fresh produce and clean store
Customer service representative Fernado is awesome at 3120 Mathis Airport Pkwy, Suwanee, GA 30024. I had some items that are either wrong price or unsatisfactory quality. Fernado handles my case with professional and respect. It makes the exchange/return transaction like a breeze. Very happy with this publix store with outstanding customer service. Publix grocery items have higher price compared to Kroger but the customer service at publix is way way way much better than other grocery stores (e.g. Kroger, Target, Sprouts). That publix store is my main grocery store!
Customer service nightmare
Suxs I wait there at fell 20 min today and got no help this morning
Love this Publix! Such friendly service every time.
The worst customer service team! I had so much trouble using WIC. Im 9 months pregnant. I know what items are covered! The customer service associate that checked me out, sent ME back to the shelf twice for different items because she wanted to argue with me. The WIC office says to get a manager, when this happens because I am entitled to what is listed in the paperwork not what scans, but when Im expecting any day, I dont have more time to waste! The bagger didnt even unload my cart while I was trying to quickly waddle around the store.
Used the floral section. They were great.
Nice service
Clean people are nice they go out there way to help me
AWWWWEEESSOOMMEE! I Learned a lot. Great Grocery Store
Love going there.. Store is nice and clean
Clean, well organized, fresh veggies and friendly staff
4th time in 6 months the Deli has nothing but stale sub rolls and SLOW!
Always very well stocked and extremely friendly!
Has good fresh vegetables, meat and grocery.
The employees here are always helpful and friendly xoxo
Bathrooms kinda small and flowers kinda lacking
Quality grocery store with good customer service
Service was kind of slow in the deli department but other than that always clean
There is an older gentleman who works as a cashier, not sure of his name, but he is the sweetest person, and so fruendly
Directions were 100% accurate...
A well run Publix, everything as it should be.
Great selection of meats and prepared salads!
Nice clean store & friendly people
This is the best publix
Always clean, stocked, and employees are nice.
Too expensive, bring back Albertson
Clean, great service...
Always friendly and fast
Clean store, courteous staff