I have purchased many new vehicles in my life. This is the first time I have purchased a new vehicle and was happy with the sales staff. They were very professional, helpful, knowledgeable and did not try to pressure me into anything at all. What a great car buying experience. I will never use any other dealership ever again. My salesman Dylan was very good. He new the answer to all my questions. The finance department was helpful with the paperwork too. The parts department was also very helpful with my parts questions too. As for the management they kept checking in on me during the sale to make sure I was being treated rite. This dealership is the best dealership I have ever been to.Brady Walsh.

Can’t thank Rob, in service, enough for his input when I was on the side of the road with car difficulties. His input with repairs is honest and fair.Tobin did a great job introducing me to the Rogue Sport. He was knowledgeable and friendly.For both of the above reasons, this is why we have been customers for twenty-five plus years for both service and sales.Thanks everyone!

Everyone was so helpful and a true professional!Our salesperson Dylan was amazing. Every single person we interacted with went above and beyond. There were a few glitches, but everyone worked hard for us to make it happen. Such a positive experience. Would definitely recommend this dealership to everyone.

The reason I choose my car after searching at many dealerships was because of my experience with Nissan of Keene their entire team and especially steven our salesperson! He was kind and helpful he wasn’t pushy with anything! My daughter and I had to put our cat down in the middle of signing papers and the entire team came out and said how sorry they were! They treated my daughter so kind! Steve was personable and funny! They truly made the entire experience wonderful!

I had the best experience purchasing a car at Nissan of Keene. Dylan Donoghue in sales was fantastic and made every step very easy. I live in VA and purchasing out of state can be tricky but Dylan ensured a painless process. I would do it all again!

My recent new truck purchase at Nissan Of Keene was simply beyond exceptional.They made the entire purchase process from start to finish a very enjoyable experience. Kudos to my salesman Andrew Wyman for his honesty, enthusiasm as well as product knowledge and professionalism.The general sales manager Chris Cavaleri is a man of integrity who did not pressure me into purchasing anything I did not request. In addition, he conveniently arranged my financing through my preferred credit union.He and Andrew arranged to have my new truck delivered to my doorstep 65 miles away from the dealership. If you are in the market for a vehicle, dont walk but run to this dealership! They are the real deal and treat a customer with honesty and respect.I am now a loyal customer of Nissan of Keene.

Our sales person, Tobin was very knowledgeable about all the features of the car and explained them to us. We adjusted our downpayment after the paperwork was complete and the finance department handled it quickly.

The best dealership in Keene! I’ve had nothing but positive experiences both times I’ve purchased my vehicles here. Everyone is so friendly and work hard to get you the best deal!

From inquiry to purchase the customer service & experience was amazing! My prior experiences of purchasing a car were less then desirable. Keene Nissan certainly changed that for me! Andrew was my initial contact and worked with me through the process. Chris, the General Sales Manager was very helpful as well and did not push any added services for me to buy and thoroughly reviewed the information. The general feel of the dealership was friendly and helpful, which made it a more comfortable buying experience. I highly recommend Keene Nissan and will definitely return for service and another purchase! Thank you all!

Steven was amazing. He is thorough, patient, and diligent. It is always a pleasure to work with him!

RATING CHANGE & STATUS UPDATE: It has been 7 months since I purchased my 2021 Rogue from Nissan of Keene. Normally I avoid new vehicles, payments, etc. but with job transitions because of the pandemic, it felt appropriate to have a new, safer and dependable mode of transportation for my work as a caretaker and a mobile DJ. From the first test drive for a corny advertisement offering me a $50 gift card I knew I liked the vehicle. The sale process was a bit off with an employee who would soon depart the company, but thanks to some wisdom from my Dad and the heartfelt help from some members of the Nissan management team, the transaction and guidance for my vehicle care has settled. What was the most difficult aspect was when I was informed I would need new tires after 6 months. It turns out that although the tires sold on the vehicle are Firestone, they are a unique brand that has no warranty. With less than 13K miles and a crew that did not want to rotate them I was nervous and unprepared for that early of an additional cost. After a few false starts and an unnecessary trip to Fitchburg I was happy to get some help from Rob Brennan and Tony Percoco - two members of management that understand the realities of the local worker and helped facilitate four new tires which have better reviews (although I am unsure where they are manufactured...). I feel much safer with the new tires and hope that they last, although I wish I knew why the last ones didnt last - why was my alignment off?I am editing my review and rating to reflect the hard work of these individuals and their better understanding of customer service than the people with whom I initially interacted. I would strongly suggest that during these times of change, join us with some of your vehicles sponsoring events like local car shows and touch a truck. Your involvement and sponsorship will help our community while you also help educate people about the choices in everything from the specialized over sized tires we need with your sports models to explaining the amenities of the options - stuff that used to occur when your sales people used to ride with potential buyers during test drives. It would also introduce more people to your team, especially those of us who have never bought anything but Ford or Chevrolet previously.Thank you for your time and help.Chris Holman aka CJ the DJ

Everyone was extremely helpful in every way. I needed additional work and had a loaner for two days. They gave me leeway at every turn. I would always lease my vehicles from Nissan of Keene and will always get all my work done with them.

I went to have some A/M parts installed as well as some routine maintenance. I was very pleased with the quality of work and the time it took to do everything wasnt long at all. I will definitely be going back when I need more work done.

Steven Duclos helped me get into a used 2018 Nissan Altima and all I can say is, what a fantastic team and great customer service! Definitely would recommend talking to these guys if you are looking for a new or used Nissan! Thanks for everything, you guys kill it!

Best car buying experience ever! Dealership was immaculate ✔️ Tobin S our salesperson was very professional, organized, relatable and actually made car buying enjoyable! ✔️ Chris C the GSM who helped get the deal done was top notch too, never made us feel like a number ✔️ We received top dollar for our trade ✔️ Then the follow up text the next morning from Tobin checking in and wishing us well ✔️Wow. You guys are good! Thank you! 💯

I had my car in for a weird grinding noise. They did fix it and told me what else may need work in the upcoming months which was helpful. However I had a tire pressure light on. Which is pretty obvious when you turn the vehicle on. Hoping they would fix that during all their tests they ran they did not. And here I am a week later still with the light on!

I want to praise the service department on their excellent customer service. Quality customer service capabilities are rare and should be appreciated. My day was made better by my interactions with both Erika and Neil.

My car was due for an oil change. Staff are courteous, friendly, caring and professional. They informed me that my key fob will be due for a replacement battery at my next oil change and an air filter for the the interior air system. I feel well cared for and informed about the condition of my car.

I primarily worked with Steve in August buying a pre-owned Nissan Rogue. The car has been great thus far. I really cant speak highly enough about their professionalism and willingness to work with customers. Steve was very thorough with information as well as personable. Generally, my experiences at car dealerships have been pretty unpleasant as the salesmen are often overbearing and pushy. That was not the case at Nissan of Keene whatsoever. They were relaxed, helpful, and great to work with. They also gave us a fair price on the car, especially compared to other dealerships. Barring issues with the car itself (which again, has been great so far), I plan to go back for my next car purchase and Ive already recommended the dealership to other friends. Steve mentioned when we last spoke that their dealership has some of the highest customer return rates in the country and I can see why.

As always polite, professional, and efficient. Took care of a recall, normal servicing, and diagnosed a a warning light problem quickly. As I was at work before they opened they arranged home pickup and drop off and my car was home before I was.

I was very happy with the salesman, an his knowledge of the vehicle he was selling. There is nothing worse to me then a sales person try to sell something they have no clue about.

Went in with a busted fog lamp and they fit me in even though they were busy. Also found a bad license plate light and washed the car.

This is my second vehicle bought from Steven at Nissan of Keene! He and Chris are amazing at getting me into something that I need for the right price! I’m super particular about the esthetics of my cars; they were able to get me an all black Nissan Rogue Sport from another dealership THANK GOD, because I was not about to get into another color! The buying process is more exciting than stressful with this team!

On November 23, 2020 I brought my car in for inspection & it failed; I needed 4 new tires. Because money was tight for me, Rob Brennan, Service Manager, went above & beyond to get me the tires I needed within my budget & even gifted me new wiper blades. This is not the 1st time Nissan of Keene has gone above & beyond for me. I highly recommend Nissan of Keene.

Tobin was excellent!! Very professional and made the experience easy!

Oil change and tire rotation. Anytime service sees something that could be a concern they always let me know and if it needs immediate attention. They even washed the salt off my truck. Love these people at Nissan of Keene!

Worked with Steven and Tony, who made this a wonderful, stress free experience. Highly recommend Nissan of Keene, and will be definitely be going back for my next vehicle purchase.

If I could give 6 stars as a rating I would. I am in my 60s and have purchased maybe 15+ vehicles in my life. My purchase at Nissan of Keene was without a doubt the easiest and NO PRESSURE what so ever. Better yet, they gave me the most money for my trade. This was my 3rd dealership visit in 4 months and looking back, it should have been my one and only. It certainly will be going forward! Aside from the truck I purchased, I found the staff extremely warm and professional, the facility was clean, neat and my truck was delivered on time. I would like to give a special thanks to Chris and Steve. You guys rock! Keep up the good work.

Ben and Tony knew just what to do to create a deal that achieved all my needs and goals. They listened to what I needed and made it happen.I am a long time customer of Nissan of Keene and have never been disappointed with the sales staff or the outstanding Service Dept.

Steve Was wonderful to deal with. And even called me on his day off to complete the deal and make sure I was Satisfied and that I got in my car quickly. They were all fantastic up there with everything that they offered and their level of professionalism and how quick they got back to me. I will definitely be buying another car from there soon

Had my car towed here to have a new key made and everything was done by parts and service an hour before my appointment was even scheduled! Excellent, courteous, prompt service; would recommend them any time!

Just bought my car here. Steven Duclos is amazing to work with! Highly recommend coming here to buy your next vehicle.

Excellent service ... like always ... friendly ... courteous ... finished ahead of time promised. Couldnt be better!

I made an inquiry to Ben about your special going on, and was figuring out wither or not it made since to lease another car early. I pretty much made up my mind not too when Ben Smith called and said they could do a good deal on the model car I wanted, so I went down to the dealers and saw Ben. Tried the car out and liked it. Ben and Chris were so great and gave me a offer I could not refuse. They listened and answered all my question. They did a fantastic Job in helping me decide with out any pressure, Who wouldnt want to buy from a place that truly respects and takes care of you and your vehicle..

Steve was awesome there was no pressure and he was very professional. Chris and Jake were also very helpful. This was the best experience I have had purchasing a new vehicle. I would recommend Nissan to all my family and friends. Thank you Steve I love my car.

We buy cars ONLY from Nissan of Keene, and they are the only ones who service our cars! Rob Brennan and his team are all kind, comforting, and courteous, and take away the angst and worry of car maintenance and repair. Thank you all!

Benjamin was extremely helpful, thorough, professional, knowledgeable, and friendly. In fact the entire sales and financing staff were friendly and helpful. No sale too big or too small. I shopped both used and new cars and received the same level of service and attentiveness.

I was very impressed with the quick response and service I recieved in the process of leasing my first brand new vehichle. The process was smooth and I was able to do a trade in and drive away in a 2020 Rogue Sport all in one day. Very friendly, attentive team. An exceptionally pleasant experience.

Steven was a great salesmen and made the experience amazing. Will be back.

I have worked with Nissan of Keene for my last two vehicles and really enjoyed the whole experience. (which isnt something you say often about the car buying experience). Everyone I worked with was kind, attentive, and really listened to my wants and needs. When I moved out of NH, they even drove my new car to me and took my old one home. The whole process was so smooth. If you are in the market for a Nissan, I would highly recommend. Additionally, I worked personally with Ben Smith for the last two years and he was wonderful to work with. Seek him out if you can!

Love Nissan, staff is very personable, I have always been treated exceptionally well .My lease was up and I dealt with several through the transition, through email until the day arrived. They had me prepared and ready so the transition went smoothly and quickly.I arrived much earlier, do to my misunderstanding of time, but they took me right in.I bought out my lease, free and clear, and love being the proud owner of my 2018 Nissan Rogue! I will still continue to use Nissan of Keene for my service needs, I wouldnt trust my car anywhere else.Thank you to all of you.Jeanne Wetherby

My son has leased his last couple of cars from this dealership. The process is always painless and actually quite pleasant. Impeccable service; weve found Tony to be honest, helpful and customer-centric. I shopped a few stores but doing business with Nissan of Keene, worth the trip, especially when the customer service is that top notch. Thank you for taking exceptional care of my son, Tony and Chuck. ❤

I can’t say enough about the outstanding customer service of which this dealership conveyed.The ease of transaction from the beginning to the end (for this was my first time leasing a car) was very smooth. Each time I called I was met with a friendly voice from the receptionist. Taylor Doyle worked overtime as some of the paperwork I needed to get to him was after business hours. I live in NYC and Keene Nissan drove my car to CT to make it easier for me to pickup. Thank you very much for your outstanding customer service! I chose Keene because they were the only dealership that actually had the car I wanted.

Tobin Sanctuary was extremely knowledgable regarding the Rogue and Murano and was extremely efficient in making the deal and getting us out in a reasonable amount of time. Would definitely recommend Keene Nissan to family and friends

Very professional and excellent customer service

Taylor and RJ greeted me and immediately took care of me. The service team was friendly and my truck was done right on time. I was thoroughly satisfied and have nothing but positive experiences at Nissan of Keene. I have bought over 10 new cars in my life and this dealership is the best I’ve ever dealt with. My new Titan Pro4X is also surpassing my expectations, I love my new truck!

We just moved here and since we knew no one who to asked about a purchase of a newer vehicle. My wife and I were happy to find an excellent service and sales team that helped us in our purchase of a new family car. The employees and management at Keene Nissan showed us honest answers to every question we asked, explaining fully what we needed to know. I can honestly say we have been satisfied above our expectations. Thank you Drew, and Chris and the rest of the Keene Nissan team for their assistance in this purchase. We highly recommend this dealership to those who want peace of mind in a new or used vehicle purchase.

Steve was the best. Listened to my thoughts, and found the perfect car for me. Took time to explain everything. I feel I got a great deal!

My car buying experience at Nissan of Keene was fantastic. Everyone I worked with there was friendly and open. No one was trying to sell me anything I didnt want or didnt need. RJ did a fantastic job walking me through my purchase and helping figure out what worked best for me. The car came perfectly clean and 100% satisfactory, wouldnt have changed a thing about my experience with Nissan of Keene!

I have been a long time customer at Nissan of Keene and one of the many reasons why is that all of the employees are wonderful! Very friendly yet very professional. They always make me feel special. I cant imagine doing business anywhere else.

Scheduled online 20k service for my vehicle. Easy. I had never been to this dealership before, but they had me back out the door in

Best automotive dealership I have ever seen in US. They are straight to the point! No trying to sell any services or products. All the items are clearly explained and priced out and will try to give best pricing they can afford. Nicholas is the best service professional....... Good wishes. Keep up the good work.

When the original car I wanted was sold,Andy and Chris went out of their way to procure a similar car from another dealership and worked with me to make the deal happen.

Taylor was great. After being told by a different dealer that there was nothing they could do for me I reached out to your team. Taylor did everything through email, making me feel safe during this pandemic. When I arrived at the dealership Taylor had everything ready to go for me. One of the best and easiest experiences I have purchasing a vehicle in a long time

I cannot say enough good things about the service team there. Will detailed my car interior better than Ive ever seen, Neil helped me with several other things, didqdid for repairs, and was so helpful. He went well above the extra mile!! I will definitely be going back next time my car needs some love and Im in this area.

Chris and Steve make you feel important! I recommend without reservations. Best car buying experience Ive ever had.

Great experience. Sales rep. Richard Roe VII was great. He took the time to show me cars in my price range. Did not pressure me into anything I was not interested in like most Suleman. Went to many dealerships that day and ended up back at Nissan. I will recommend them to family and friends. It was the best experience I have had dealing with dealership and purchasing a new car.

I went here due to a car I purchased ( somewhere else) a year ago having problems. I was given the news it needed thousands in work. As I sat there in tears over this turn of events and not knowing what to do. Chris, ben, sara, and another sales lady asked to help and understand why I was in tears over a sunroof. See my husband passed away and our 3 yr old said when I bought my vechile look mommy daddy has his own window to see me(sunroof). As I cried over breaking my sons heart these amazing people found a car with a daddy window and I am forever grateful. The space they gave me to think about it all yet gentile understanding I can never find somewhere else!

The service was above and beyond my expectations. The best car shopping experience I’ve ever had. Steve Duclos, the salesperson was very friendly and extremely knowledgeable.

I heard good things about Nissan of Keene from a co-worker who had an amazing experience a few months ago! I went in on Black Friday and knew exactly what car I wanted. I test drove it and really enjoyed it, but wanted to wait a bit to be extra sure. I kept looking on the website and could tell cars were selling quick, I was so happy yet anxious because the one I wanted was still there and figured that day would be the best time to go and possibly my only opportunity to get it. I called and went back that afternoon and Taylor was wonderful to work with! It was my first time going through that kind of process and I couldnt have asked for a better experience! Chris did everything he could to make sure the numbers worked for me. I work at a bank and we are all about good customer service, so it was really nice going somewhere else and receiving that same vibe. Everyone was so friendly and not pushy at all and answered any questions I had. I had to call my bank towards the end and they were nothing but patient. I dropped my car off for an undercoating and that was an easy and convenient process as well! I would highly recommend Nissan of Keene, so happy with my Altima and definitely will keep on coming back for any problems that may arise and if I end up wanting another Nissan for my next car:)

Always good service!No pressure sales

Everyone was wearing masks and observing social distancing (except a couple of customers!) and we were very pleased. Service was excellent, the problem with my car was explained and various options outlined. We are very satisfied with everything!

My husband took my car in for service. I am thrilled because he came home with the news that Nissan is making a decent electric car coming in 2021!!!!! I was going to be purchasing a Tesla cause you guys had nothing close. I love my Rouge. The thing is a 2011 and has over 200k on it. With the Ayria; you guys are in the running again!! YAY!!! Now 0 % financing would make Nissan even closer to being my next car purchase, which is coming soon.

Thank you Carl and Chris at Nissan of Keene for all your help in getting me into my new 2020 Rogue! You both were so great to work with and made my experience memorable! I would highly recommend anyone looking for a new car to go see these two & their team :)

I have bought two company vehicles from Nissan of Keene, and finally bought one for myself. There is a reason I keep going back. These guys are great to work with, and will make sure you are happy with your purchase. It took a while to find the truck that I wanted, but they didnt pressure me into buying something different. RJ and Tony worked hard to make the deal, and I know I will be back. Thank you guys.

Steven and Chris were very helpful and knowledgeable about the Pathfinder that we were interested in and made the whole car buying experience easy. My husband and I didn’t feel the usual pressure that often comes with the car buying experience. We would highly recommend this Nissan dealership and these two men that worked with us to find the right car for our needs and budget!

Excellent dealership, customer service is stellar!! Purchased a new car two weeks ago with Steven as my salesman - super knowledgable, friendly, personable, and just fun to talk to. Everyone from the finance guy to the manager helped make this purchase easy and stress free for me. This is the 2nd new vehicle Ive purchased from Nissan of Keene and Ill keep going back. Customer service is #1 and this business goes above and beyond! I love my Rogue Sport! Thank you!

Steve Duclos was great! Best buying experience couldnt ask for any better. Called me out of the blue and everything went well after that!

Great people to work with, I just leased my second car through them and it was as simple and painless as the last time. Chris, Steven, and Jacob all did an exemplary job of listening to my wants and needs, THEN thoroughly going over all of my options. Ill be coming back.

Ben Smith is awesome and I am super happy to continue to work with him in the future!

Taylor handled my entire process from start to finish, and it was a pleasant experience. Everyone down at Nissan of Keene were very warm and welcoming, and made the car buying experience not nearly as daunting as other dealerships make you feel. Knowing the sales people dont make commission is another reassurance, because then its not creating a high pressure sales environment where the customers needs arent met

Best sales experience ever! Steven Duclos, Jr. provided a very detailed presentation of the Nissan Murano and had a no pressure approach. He was able to work with us and get us a deal we couldn’t refuse. He introduced us to the teams at Nissan leaving us with a great impression of the service, sales, and customer service departments. Thank you for making this car buying experience exceptional!

I just leased my third car through Nissan of Keene and my experience has been and always is excellent. I worked with RJ Roe and Steven Duclos. Highly recommend this dealership.

Nissan of Keene is a top-notch dealership. Although I live 40 minutes away, the customer service is why I continue to return. Each and every time I am at Nissan of Keene, many members of their team great me and have conversations about how I am doing. I travel approximately 30K miles a year. The service department is fantastic and keeps my car running in tip-top shape. They are always aware of rebates and apply discounts - when possible - to keep the maintenance fees to a minimum. I understand why they are rated as the best Nissan dealership in the country. I recommend anyone in need of a new vehicle, to visit Nissan of Keene.

Great experience, not a big fan of car shopping, Steve Duclos and Chris Cavaleri were awesome, everything taken care of without a hitch, very happy with my new truck!! I would highly recommend them to any of my friends or family.

Just purchased the Nissan Rogue. This makes my 4th Nissan since the early 90s. Our salesman Steven was fun to work with. Friendly, knowledgeable, and patient. Everyone was very friendly including the guys in the service department. This was our first purchase through this dealership and have no doubt that well purchase through them again.

Not a fan when going through a car buying experience at OTHER dealerships, but I read the reviews of this dealership before I came..... as it was a 2 hour drive to look at the specific cars I was interested in. Well, they live up to their reputation!!!!!!! Enjoyable buying experience with Steven D. who took care of my needs, and questions. Also appreciated the other staff members for making the process easy! Definitely worth the 2 hour trip! Therefore I highly recommend this place. Thanks for renewing my car buying experience as a positive one.

Every time I have had service done at Nissan of Keene they have been very upfront and honest. And if things come up they are quick to keep me in the loop so I can make an informed decision as to my next plan of action. They are willing to help us and work with us.

Definitely another 5 star experience at Nissan of Keene. Friendly, knowledgeable, positive staff and that includes everyone up there. Purchasing a vehicle at Nissan of Keene is like sitting at the pub having a beer with your friends, thanks again Tony, Sara, and RJ.

I had a scheduled appointment, given both email and phone call (with a real person) reminders. Everything was ready when I arrived. My vehicle was taken right away. I was given a 2 hr timeframe. I must have appeared concerned because two techs were assigned to service my vehicle and it was finished earlier than anticipated. I love the texting and real time updates. The video was also a nice added feature to your service. The price quoted 6 mos ago was still accurate. I asked for the techs to check my wipers and they did. They needed to be replaced. ALL went well. Thank you.

I leased my car back in 2017 from Nissan of Keene. That transaction in its self was amazing. A lot of other dealerships I had spoken to previously asked me what color I had in mind before I could even tell them what I needed in a vehicle. That was NOT the case here. I worked with an Associate to go over what cars they had that would best fit my driving needs while staying within my budget. The very last question after looking at all of the options was what color do you see yourself in?.Every time I bring my car in to get the oil change, inspection done or just have them look at something that Im not too sure about, has been impeccable. Nicholas Owen has always gone above and beyond with my car, answering simple questions I have or cleaning the inside of my windshield for me. It always gets returned to me sparkling like new and I never have to wait more than an hour for the service to be complete.Even today when I went in to get an oil change and inspection done on it, they didnt have a desk available to work at (the one they usually offer was being used). Nick took a small table in the waiting area, cleared it off and put it in front of a chair near a power outlet so I could work while I waited. Thats just one example of the type of amazing service youll get at Nissan of Keene.Honestly, even when my lease is up Ill probably stick with Nissan of Keene just for their amazing service department. Its too bad that the sales associate I worked with before is now in Service because I wouldve loved to lease another car with him. I guess it just makes the Service Department that much better though.

Second trip to Nissan of Keene for scheduled maintenance. As with the first visit, the staff were very attentive, professional, and considerate. The work was done faster than promised. They are a great dealership that has my loyalty.

Honestly I’m so pleased with all the Nissan of Keene has done for and with me. They have been amazing all along. Ben Smith helped me get into a car that I love despite have some serious specific requirements. I can not thank him and Nissan of Keene as a whole enough. I will absolutely be continuing to work them in the future.

My representative was absolutely excellent in trying to get me into the right vehicle. He followed up with me daily and was really vested in my decision. I will use this dealership and always RJ! Hes the archetype of excellence! Pierre

We have bought several cars here. Steve Duclos was fantastic. Pay him a visit!

I really liked being contacted by text message and getting regular updates and not having to worry about missing a call.

Extremely friendly Sales people. Special thanks to our Sales Rep Steven Duclos who was very helpful and answered all our questions and went the extra mile to get us into our new 2019 Nissan Frontier.. We cant say how happy we are with our new vehicle and with everyone at Nissan of Keene..probably the smoothest new car experience we have ever had.Thanks Again

Erika, Tobin, and the rest of the Nissan of Keene team are the reason I decided on Nissan. They listen to my goals and made my dreams happen.

Found a car online at Nissan of Keene - I already had in mind what car I wanted to buy. I live 2+ hours away so it was going to be a journey, but it seemed like an awesome deal so I gave them a call to see if the trip would be worth it. From the first call, Steven Duclos was extremely helpful, professional and understanding. I had a question about the car that he answered right away and I decided then I’d take the trip down to check it out. Through the whole experience, Steven was so down to earth and a ton of fun to work with. I’m grateful for his help and hospitality and for the whole team Nissan of Keene who made the car buying process so simple, straightforward, and pressure-free. I just wish I lived closer so I could take my new car here for oil changes and give them more of my business!

Got my oil change and had a nice waiting area and was very very pleased with the complimentary detail/cleaning!that I was not expecting !!! Awesome!

Nissan of Keene was the second dealership I had been to when searching for a car. I drove around for a few minutes, looked at a few cars and no one really came out to ask what I was looking for. When I finally got the attention of Taylor, a new hire and not totally sure of himself, I was a little skeptical at first. Taylor made this process easy, comfortable and he was very friendly. I test drove the new car, liked it, but left the dealership in search of more. Coming up empty handed, I went back. I thought about the other dealerships I went to and was very impressed with the friendly atmosphere of Nissan. Thank you for a great experience Taylor and good luck on all future sales! Kudos to Chris for prompt, quick service and helping Taylor with his first sale.

Nissan of Keene is like no other car dealership that Ive ever known, and I dont think this will ever change. The care and respect shown to all who walk in the doors makes all the difference. I do not feel like a client or customer, I feel like a friend treated with kindness and respect. Thank you for being amazing!

Walked in feeling discouraged after a couple dealerships / test drives. Tony welcomed us with open arms and zero pressure. Nissan checked off all my “must have” in a vehicle for myself & 7-year old. instant connection hopping in it. I fell in love. The most positive, informative, chill vehicle shopping experience I’ve ever had, hands down. Bonus was the fact that they work as a team to provide excellence no matter who’s client it is. Also, my son’s balloon is still intact 2 weeks in. Tony you rock!

Carl did an exceptional job as a salesman and representative of this dealership and Nissan in general. He is knowledgeable and conscientious and truly invested in helping me make the right decision about my new vehicle purchase. Chris was also outstanding! He was very reassuring about the numbers and what I could afford. He worked rigorously at making sure I got the right deal. This was not a typical car buying experience! Ill be back for sure!

Have not purchased a new car in a decade and Taylor was a good salesperson (with assistance from Steve) in making me feel at ease about buying my Versa. On the day of finalizing the deal I had some issues with my insurance company and Taylor stepped in and took charge and got me the MA Registration form that I needed. Job well done.

RJ made the purchase simple and fast. From my initial phone call to signing papers everything went quickly. He was very pleasant and easy to work with, and got me into the vehicle I really wanted! I have nothing but exceptional things to say about the dealership!

We went to Nissan Keene to look for a Pathfinder. They were the first of a few stops to make in our search. We didnt go any further. We found just what we wanted, and in our budget. There was no pressure, and full of options to find us what we needed. Tyler was very kind, patient and accommodating. I look forward to working with them in the future for any auto needs we may have.

Amazing customer service! After a few days of getting beat up by the typical dealership salespeople I happened to wander in here as my last stop of the day. The men and women that work here are incredible. They are kind and looked at my situation and offered solutions that were just great. Alex was my sales contact. A gentleman and gentle soul who is easy to talk to and a straight shooter. Chris, the sales manager, is a first rate professional. He and Alex worked together to get me a great deal and moved me up into an even better vehicle than I originally came in for. I am really happy with the experience, the car, and feel there are some people who will do all they can to take care of me. Dont pass this dealership by, and make sure you ask for Alex.

Rob suggested a new set of Yokohama tires and I was super happy they were super quiet riding compared to the last tires I had on the truck. Chris did a great job on the tire installation and alignment too. They treated me very fair. Thanks!

Our sales experience was generally positive. The service work on the vehicle was initially satisfactory but took a turn for the worse when the vehicle was brought in for service at approximately 36,000 miles. The service department presented me with three options, a poverty-level service that was effectively an oil change, a strangely expensive Nissan Preferred service which did include a number of items, and a Nissan of Keene service that offered slightly more than an oil change at a grossly inflated price. The service staff was unable to provide an answer for what was required for service based on the mileage of the vehicle. I do not skimp on service. My vehicles receive the manufacturers recommended service according to mileage. I felt as though the dealership was doing their best to confuse the issue to take advantage of the customer. I cancelled my service appointment, left and went to another Nissan dealership that was able to answer basic questions regarding necessary service. The service options were not explained when the appointment was made, but instead were provided when the vehicle was dropped off, pressing the customer to make a fast decision. I worry that many customers would simply opt for the more expensive service because they felt it was the correct thing to do, not conferring with Nissan or another dealer to be certain they were doing what was required. I question this dealerships integrity and would encourage customers to go elsewhere for service, or at the very least verify every recommended service item. What is sad about this episode is that I was very happy with this dealership up to this point. I noticed that the manager had changed, perhaps this caused the dealership to switch to a plaid pants and white shoes-style of doing business, where dishonesty and high pressure tactics are the norm?