Excellent service. The employee tested the battery, placed a backup battery to preserve my car and radio settings, and replaced the battery, all done professionally
Both Byron an Kathy were incredibly helpful and efficient. They both went out of their way to help me, as a customer. When its so easy to not care, they really made a difference and I think its important to note it. They really exemplify quality work ethic. Thank you guys 😊
Excellent service. Informative and helpful. Above and beyond.
They dont do it car computer diagnostic any more!!.
Beyond upset, I bought my car battery less then a year ago, my car is now having the same issue where it won’t start, I come into the store and one of the associates comes out and checks my battery, he said it was good but it needed to be charged, I asked him to check my alternator as well to see if maybe that’s what’s draining my battery, he said that after he charged my battery he would check the alternator and starter for me, 45 mins go by and I see the associate leaving, I assumed for his break, I go inside to ask what was going on with my battery and of course nobody’s knows what I’m talking about, they then send another man outside by the name of Enrique to put the battery back in, not only was he struggling to do so but when I asked him to check the alternator with the diagnostic machine, he said that Advanced auto parts doesn’t do that and that in his entire 2 and a half months that he’s been in the company he’s never checked an alternator with the machine before, rather then argue cause I was already mad, I just turned on my car and left, worst service I have ever received.
Placed an order online for oil and a filter and the order was ready fast, went in and the staff was very helpful did not wait long on line I was in and out quickly highly recommend placing orders online its very conveniente will shop again soon
Worst customer service ever. Never acknowledged me. They neither greeted me nor asked how they could help me.
Absolutely loved the staff! The store was well organized and the staff was super friendly and helpful, made my shopping experience bearable as a woman who has no idea what I was looking for or suppose to look for. Great tip from the cashier related to keeping my car clean and the engine well maintained without spending too much money by depending on a mechanic who might overcharge me.
Great service and products!
Several brands, a lot of parts, good prices!
Very friendly associates willing to answer any questions you have and any part Ive ever asked they had in stock so a super convenient auto parts store!!
This is a really good Advance Auto Parts location. The store is well organized and laid out I was able to find everything I needed in a short amount of time. They have quality products for sale at a good value here. The staff here offers good help and is very friendly. I was impressed with this store.
Very bad customer service, the man who attended me at the front was rude and unprofessional
I usually receive very helpful and, attentive personnel at any and, all of the Advance auto stores that I visit.
Amazing service. Tall Puerto Rican man changed my cars battery. Never had better service with auto repair
Great customer service
It was great
I bought a starter that by the way has a warranty for life and started 3 times without problems but stopped doing it had to hit it to start and I went to change it and a person in charge did not want to do it because he told me is good and the mechanics who reviewed it they dont know nothing. I never saw so bad customer service is terrible when you find those kind employees.
I needed a relay, just an standard 12v 20a+ relay. But they insist that give the car model... 35$ for a relay... so I needed to go to pick one from trailerss accessories: 5$. But besides that hey only copy codes from a computer.... was a good services and at the end I got what I needed.
This store was very helpful and very knowledgeable when it came to my car. David is an outstanding employee and knew what he was doing when it came to helping me out.
Awesome
Theyre very courteous and fast at their service.
Great service. They already have reserved my items before, I arrived to the store.
I had a great experience with Carlos, he accepted my battery under warranty from another auto advance store Biscayne Blvd, he also offered me to run a test for my vehicle and provided me with guidance as how how to avoid future issues .
This is an auto parts, Accesoris.batteris and everything else for cars.Good help.
Hi, Id like to rent a torque wrench. Employee: Heres the book of thing we rent. ....OK. Index doesnt say torque wrench. Employee: oh, just look in there for the picture.So this numbnut wanted me to look through the entire book to locate the image of the tool I need. GTFOH! The images are 1 and slammed together with many others.HORRIBLE CUSTOMER SERVICE. Guy got offended when i said Ill rent and get better customer service elsewhere.GO ELSEWHERE.
Great prices, for small car repair.
Excellent Service. I got all help I needed + extra help I didnt expect.
Very friendly and helpfull
I have been there several times and they always go above and beyond.
Excellent locating Parts headlight assemblies
Good place and relly close to my house
A little hole in the wall, but i got what i needed..
Good people to be help with parts ands service
Long waiting time just to pay for one item
With hurricane Irma I went to buy a light and the pencil ones were 20bucks. Unbelievable!!!!
Staff is friendly always just not enough of them. Long lines just to pay most of the time
The Service is great
Great help from counter guys.
Staff was hard to understand because I do not speak Spanish but they seemed friendly and seemed like they wanted to help.
This guys always busy, anytime i drive by, they make me wait a while .
Very helpful employees
I come here because it is close to my house, but, if you come here be ready to wait for almost half an hour everytime you come because there is only one associate working and 6 or 7 people in line asking how to fix their .
They dont understand the concept of customers services, monkeys running the store!
Very good
Very good
Good service.
They are very helpful
The staff here is rude and disrespect. Especially the man called Carlos Jr. My time is wasted here with him. They dont respect the customer nor your time. And dont believe the lie called warranty.
The prices are ridiculous but the staff are helpful.
Good Services.
Customer service is horrible
Stupid people work here!!
Good place
Awsome
Great services!!!
I like
Store dedicated to providing everything you need for your automobiles, in this branch it is worth noting the special attention both by phone and in person of its collaborators. They have a lot of variety at a good price, and the best, the extended hours until 9 pm.
Excellent attention
Excellent atention
Good attention but I did not have the product I needed ... it was some LED lights for the front of my car ..
Very good attention
Very high prices
Too expensive for my bun
Excellent
Orlando, one of the employees of the store, helped me in everything that corresponded to him and even more because he gave me advice for my car, based on his experience. Congratulations on having competent employees.
Excellent service provided by the employees of that Autopartes. Very professional and attentive people to provide the best of themselves to customers.
Good attention, there is a very kind boy of excellent Honduran origin
Advance autoparts ... prices in Dubai
Google should also change the schedule so that one can know if it is open or not!
EDDIE, THANKSSSSSSS EXCELLENT JOB.
Good customer service
I do not recommend it, many lazy people to work. Everyone inside talking drinking coffee and only boy outside attending to everyone alone and the phone! The staff is very lazy
The staff are very attentive and friendly highly recommended ❤️
Excellent atention
Very varied in accessories for almost every brand of cars and has greatly improved the attention to the public ... faster
Very good customer service
Well friendly, and good service
Good prices, good supply and the attention provided is excellent
Very good and fast attention, excellent attention from your employees, I recommend them
Quick attention, good manners and super prices.
Excellent service.
Excellent attention, kindness, and efficiency in helping you find what you need. I recommend it.
Excellent atention
Excellent atention.
You will find much needed products for your car. Good attention and good prices.
Great service
Excellent atention
Excellent attention
Excellent services, ask for Victoria M, very nice person, and know the best !!
They have everything.
Super friendly.
Excellent attention
Tremendous bad service after waiting 30 minutes they tell me that the scanner is broken that was on 12/23/15 at 7:00 pm I will not be back anymore I do not recommend it to anyone
Good attention
I went to scan my car and after waiting 15 minutes the clerk tells me that they have provided the scanner please if they are not going to provide a service do not announce it
Good prices
Everythings fine
They have it all