I have been to some dealerships where a salesman doesnt even acknowledge you and some where they are too eager to sell you something they dont give you time to look around. Not so at this dealer. As I arrived not one but two salesman offered their assistance. They gave me time to look and were very helpful in answering my questions. I didnt feel any pressure at all. The prices are good, the staff is friendly and attentive and I would not hesitate to buy a vehicle here. Thanks to everyone for making this a great experience.

They had the part I needed, price was right and counter service was very helpful and informative.

These guys helped me when I was in a pinch to get to work and got me back on the road. Friendly and helpful.

We had a problem on the road about a mile from them. They got us fixed and back on the road in a short while. Everyone was so friendly and made us feel welcome in their waiting room.

Last week our GMC Yukon started to overheat just outside of Sweetwater. The service department was backlogged, but they did everything they could to get us on the road so we could have our car repaired in time to continue our vacation. The service supervisor gave me great advice and they wouldnt let me pay them for their time on a busy, busy day.

The people here were so friendly and helpful and got us into the perfect truck at a VERY affordable price. 10 out of 10 would recommend and come back. Ask for Roscoe, great sales rep.

Chris Soles is the salesmen to have he was awesome thank you Chris for all your help

We were very happy with this place. Our salesman Lane Richards was very helpful. We felt like he explained everything very well and did not try to take advantage of us at all. He was very friendly and we like the car very much. We think we got a great deal on it and we are happy with everything!

Bad Customer service in the Service department. Had my Vehicle there 3 weeks and didn’t get fix. never got any updates unless i would call them. Just to make it worst when we get there to pick up the vehicle the battery is dead.

The Customer Service experience is beyond exceptional. The Team at Stanley Ford epitomize putting their customers before themselves. Have absolutely no inclination of going anywhere else.

Nice people and very helpful

I have been dealing with my deceased father, Patrick Bealls, car. It broke down not to long after he passed. He left me the car and I had 2 mechanics work on it and it was a nightmare. By the time I had it towed to Stanley Ford house in Sweetwater, TX it was really messed up. Upon arrival I talked with Troy Schroedter in service and told him what all was done to the car and boy was he in for it I mean every turn he took he found something else that was not right but he stuck with me and got the car running again. The tech, Dustin Hammit, who was working on it never gave up either. Between the two of them they finally got my daddys car working again. I had told Troy when I brought my daddys car to him that I wasnt wealthy and I was concerned about how much this was gonna cost and he just kept reassuring me that everything will be fine. That lovely man only charged me for the parts and I was so blessed he is truly a gift from God I will always bring my car to Stanley as long as Troy is working there.Your Loyal Customer,LIZ

Kayla and Carmen were the best!! They were so kind and so professional. I drove 13 hours from KY to Sweetwater, Texas to purchase a Jeep Wrangler. I had no idea I was driving into an ice storm the day I went to pick it up. They made everything regarding my purchase smooth and stress free. 100+++ star review!!

I gave these guys permission to run my credit before I decided not to purchase a vehicle from them and never did I give them permission afterwards. Long story short they ran my credit numerous times and their lucky I don’t file against them!! So stop running my name already

They have a great sales team. Will work with you in ways you will not believe, thanks to the entire sales team.

This is the second vehicle we have bought from them and both times the experience was great. Will go there to buy another vehicle if I need one

I had an excellent experience with this dealership. My sales lady Erica Rodriguez did an excellent job in getting me into the truck that would work for me. Good people to work with.

Erica Rodriguez responded promptly, answered all my questions, and was very accommodating when I needed information on a potential buy!Will definitely be doing business with Stanley Ford in the near future.

Forgot to add my comment, Jeff was the reason I gave 5 stars! He was great on customer service and getting mine and my husbands truck fixed and out of there. Thanks again!

Worked on on Flex and was very fast. Great place to shop and service your vehicle needs.

Excellent customer service from the start. Erica Rodriguez is new to Stanley Ford and she did amazing! She was very polite and always smiling! Jerry was very helpful in getting us close to the payments we asked for. My husband and I are very satisfied with our purchase.

Excellent service, very friendly and very professional

I highly recommend Stanley Ford in Sweetwater. If you need a new or used vehicle, this is the place to go. Cheyenne Hernandez helped me out so much. I had some bad luck and a not so good experience with a competitor of theirs from Abilene. I called Stanley Ford and told them what was going on and what I needed. Within 24 hours I was in a vehicle. In the past I took other Ford vehicles there to be serviced. From now on this will be my go to place for a vehicle. The people at Stanley Ford are awesome!!

Honestly I WOULD NOT recommend anyone going to this place. I bought my vehicle 18 months ago and went to go trade it in only to find that that I still can’t trade it in. And if I do I would be upside down almost what the trade in value is. For the payment that I am making on this car I should be driving something BRAND SPANKING NEW BY NOW

Really loved the atmosphere of this small town dealership, so worth the trip from Abilene or Midland. They can beat nearly any prices around, plus you really become part of the family there. They took the time to explain everything to me on the truck, the paperwork, and how to maintain my new vehicle. Thank you so much, I like these guy/gals so much, I will even send my mother there when she is ready for her new car. A+A+A+A+A+A+

Clay Galloway is amazing. The guy to buy a new or used vehicle from. He is honest, knowledgeable and not pushy!

Picture it in Sweetwater broke down 7 hours from home. Stopped in parking lot 30 min before they opened. Someone came out even though was before business hours and popped my hood. Had us back on the road in less than 20 min. Great business great people. Service Department Outstanding!

Stanley Ford was good to my sister and I. Monte Crooks really pushed for my sister to get into the car she wanted and he accomplished just that. He was very persistent and willing to help. My sister and I both recommend Stanley Ford if your looking to buy a new or used vehicle. Staff is very friendly and supportive.

Thank You to the entire Stanley Team!!!Great experience working with everyone to help us find the perfect vehicle, trade-in, financing, and vehicle warranty that fit our needs. We also have the option for warranty and maintenance to be done at our local Stanley dealership. We recommend visiting with any of the support team if you are interested in a new vehicle!***** Five Star service and support!Jon & Stephanie Withers

Drove 1 1/2 hours for an early appointment to look at a truck just to get there & get a text saying - oh, we sold that truck last night. Sales person I communicated with walked right past me without saying a word while I was standing there. Piss poor communication. Keep driving.

Great group of men and very helpful Ill be back.

Jason, John and the whole crew there were really helpful and made sure I got into the vehicle I was needing. Thanks guys. Looking forward to doing business with you for years to come.

For the best deals go see Erica Rodriguez best customer service!

Excellent customer service from the time i arrived!! Erica and kalee did a great job assisting me in getting exactly what I wanted & I love it!! Definitely would recommend you to go through them.

They have always taken good care of me. They have great workers. They get your vehicle done in a good amount of tim .

By far the best buying experience my husband and I have had. Tiffany was very kind and knowledgeable about the vehicle we were inquiring about. Jerry assisted my husband prior to us arriving over the phone and made the transition very smooth. Kelsi was great and very helpful during the financing of the vehicle and lastly, it was amazing to be able to talk with the general manager, John, himself. In all of my husband and I’s years of buying vehicles we have yet to meet the general manager. He was very personable and knowledgeable as well and made the buying experience that much better! Overall, we have nothing but great things to say about this dealership. We will definitely return when we are in the market to purchase a new vehicle!!

The whole team made our purchase seamless from finding vehicles that interested us to getting the payments where we needed. Thank yall so much for making this a great experience.

Erica Rodriguez is an amazing sales lady. She makes you feel like you are the only customer that matters. She is straightforward and honesty.

Go see Erica she made the buying experience easyA+++++

My husband and I bought a car here and it was one of the best car buying experiences Ive had. Randell helped us and he was very nice and knowledgeable. This place has the best prices- We drove 240 miles just to buy a car here! Would definitely recommend.

Great customer service! Worked with Tom in service and he got me right in. We were on the road to Austin pulling our camper from Colorado and lost an injector. Took me back to the rv park instead of waiting in their sterile covid waiting area. Got us back on the road and thanks to the quick tech, beard and Camo snap on hat, truck was back on top.Thanks again for the awesome service!

Would not recommend. Said we called them crooks for asking for itemize service list for the car. The sale guy was very nice and understood our needs. The managers is where the problems is. This place is a joke.

They work really hard and are very busy in the service department but make sure there customers are helped and happy great job guys thank you

Best new vehicle buying experience we have ever had. Cannot express enough have thankful we were for Stanley Ford Sweetwater. They definitely went above and beyond for my husband and I. We highly recommend them for any of your new or used vehicle needs! A huge thank you to guys! We love you!

Stanley Ford is great all around. The staff there in Sweetwater are outstanding. If you’re looking for a vehicle they will surely find a way to help you.

Done buisness with these guys a few years back and had a great experience. Currently doing a car deal with them again and its a little unpleasant due to communication. Will give them another try and see. But the staff is extremely friendly and not pushy like our local dealership.

Travis Smith, hands down was definitely one of the friendliest, most helpful salesman we’ve encountered. He was very straight forward and willing to help. Everyone at Stanley Ford was very kind and courteous from the minute we walked in. Very courteous and friendly customer service, this includes the other salesman as well, bringing back CUSTOMER service to Stanley Ford, go see them. Shop local, you won’t regret it!!!

Tom in service department has done an awesome job getting my work truck and personal vehicles taken care of. Ive bought several vehicles from here, just wish they had more options in stock

Good service

Im a Floridian and I had great service at Stanley Ford 5 years ago! I was in Texas last week and wanted to buy a vehicle and I got really poor service. Jason did not follow up with any information, plus I called him 3 times and he never respond! I called John and he said that he would return my call... HE NEVER DID!! POOR SERVICE!! Maybe the holidays had something to do with it, I dont know but I wasnt pleased at all.

Went to check out a used Ford Escape a few weeks ago with my husband, when we were unhappy with the quality of the vehicle and expressed our dislike and now disinterest, the sales rep wanted us to visit with the manager before leaving. He was condescending with his ‘this is what you get when buying used’. The sales rep was great but management no bueno. Finally found a quality used car this week, take the extra time and go to Lawrence Hall-better and well earned reputation.

CarmanThank you for everything youve done Stanley Ford has been the best place that I could ever show up for for a car she make me feel so welcome so so warm and if it was just like being you know at home she made me feel really good about where I should spend my money and the place is just amazing the people are amazing the problems that you have there is this fantastic I would suggest that anybody who wants to buy a car Stanley Ford is the place to go and go talk to Carmen because she will get you into a good car a good price and she will work with you and thats the kind of people I like friendly smiling awesome totally awesome and I can never say thank you to her for helping me in my time of need that I needed a car with my husbands Health failing and she got me the best deal and I couldnt ask for anything else thank you Carmen for everything you do for me and God bless

John Donawho and his team are great. My wife and I are really impressed with this dealership. Go see them for your next vehicle. Thanks again!!!

I reached out to Stanley Ford about an Explorer that I fell in love with. I was contacted by Travis who seemed great and all but wasnt really proactive on getting me answers. It may be because this dealer doesnt really know what they are doing. We got there and met with Kayla (who is awesome by the way! She was the best part of the whole experience) and of course had to play the car dealership game. Once we agreed on price the finance manager was not willing to do ANYTHING as far as a second key or take care of anything else ( an owners manual ). He didnt even know the price to get a second key made. Getting any answers out of him was like pulling teeth. Now, I cant get an answer on the door code, (which we were trying to get while we were there) they are wanting me to drive over 40 miles back to them to run it on their computer. It was an uncomfortable environment and was definitely not the small town feel we were expecting. I LOVE my new car but I doubt we will ever do business here again.

Scheduled an oil change for our car. Paul was so polite and respectful through the whole process. He was clear about the cost before the oil change. He was polite when he called to let us know the car was ready. When we picked it up, he covered in great detail all that was checked on our car. We werent just a number going through the Service area. Paul seemed to genuinely enjoy his job and helping us with getting our vehicle serviced.

Extremely nice employees! They work their very best to get you the vehicle that you’re looking for, even if it’s not at this particular lot! My husband and I bought a 2016 GMC Sierra (which we absolutely love) and I know that when we get ready to get a new vehicle for me, Stanley Ford Sweetwater is where we are going to go!

I purchased a new Ford Explorer from Stanley Ford, Travis Smith was my salesman. He did a great job for us. Very efficient and explained all details of the sale and the car. I will definitely buy from him again.

We had salesman Nolan Weaver, he was very helpful and answered every question. This is the guy to go to if you need a new car, would definitely recommend!

Nice service dept. Got me in and out. Ty 👍🏼

Very friendly people ready to help out and actually look for a vehicle that fits you

Cant think of going to another dealership in town

This is a very good place to go get your new car! Baylee Garcia was so nice and answered any and all of my questions about the car I was buying. Thank you so much for your friendly service I will definitely be back!

I had a Ford Fiesta that was having some issues that I havent driven in awhile. Told the salesman (Ethan) that I wanted a different vehicle, something bigger but I didnt want my payment going up like crazy. We test drove a few different vehicles to see which one I liked best. I decided on a Ford Escape. Ethan was very patient and took his time with me and my son. I never felt pushed or belittled. They were able to get me a Brand New Ford Escape with no down payment, and my payment only went up $12! So happy to buy here, will be back for sure!

I previously left a negative review of Stanley Ford, which I have retracted. Although there were some miscommunications and confusion between myself and Stanley Ford, the Sweetwater general manager John Donawho went above and beyond to resolve all of my complaints and even brought to my house a vehicle from Dallas. They found me a vehicle that fit my budget in addition to providing me with a reliable vehicle to get ne to work and Dr.s appointments. I will definitely do business with Stanley Ford again and I would recommend them to anyone.

This is an excellent dealership with exceptional service. I really enjoyed working with Danny McDonald, he was very personable and made it very easy to get a deal done. Definitely the first place I will go again next time my wife or I need our next vehicles.

My husband and I traded in a vehicle here and we were very pleased. The staff very informative and polite. I have gone to buy a vehicle before and things did not go as smooth and people were not as friendly. At Stanley Ford in Sweetwater they were thorough and got what we needed done in a timely manner and will be buying again from them in the distant future. The salesman Randall Turney was super polite and got the job done quickly and efficiently. Thanks Stanley Ford! We highly recommend them!

Absolutely the best, fastest, and easiest truck buying experience!!! Chuck Cowart is extremely knowledgeable and highly professional! Robert Van Cleave is one of the most personable and friendliest guys Ive had the privilege of doing business with. Both guys were willing to do whatever it took to make my husband and I happy with our purchase despite the 6 hour distance between us and the dealership. I will ALWAYS buy from these guys because I could not ask for a better experience!!!! We are super happy customers!!!

The customer service is good and they work with you on getting a car within your price range. I highly recommend talking to Bailey or Carmen.

We just got a 2016 GMC Acadia Denali from Stanley Ford Jerry and Jessica was our sales team and they were amazing took care of all our needs very easy to do business with them great service super friendly staff Stanley Ford is my new dealership for everything

We live in Lubbock County. Recently my wife and I purchased a used vehicle (2018 Focus) from Stanley Ford, Sweetwater.Nolan Weaver is the person to contact if you want to be treated fairly with no high pressure.Thanks to the entire staff that assisted us that day.

I am from Iowa I work as a pilot car escorting oversized loads..i drive a Chevy..i was having issues with my vehicle not starting or not having any power at all..i called Stanley ford to see if they would look at my vehicle even though it was a Chevy..the service guy said absolutely..told me to bring my vehicle in and they look at it..mind you I called on a whim, no appointment I was at their mercy..the people there are so nice and courteous..they got my vehicle fixed and got me back on the road, and did not charge me to fix it it..how blessed am I.. thank you thank you Paul and Stanley Ford you are the best❤❤

Purchasing a vehicle made easy thanks to Erica Rodriguez and the friendly staff here

Awesome service from Kayla. She let me test out a few vehicles to help me find what Im comfortable in. Awesome! I Recommend!

Jason was very helpful and answered all of the questions I had for him with a smile on his face. I would definitely recommend this place. And get help from Jason, if you can!!

Jessica was great. they Judy couldnt give its whatwe needed on outer trade in..but they were great

I came to this dealership from another Ford dealership. My dealer of 15 years was not able to get with me on the dollar figures; they said it couldnt be done. I contacted Stanley Ford at Sweetwater, Texas and they made it happen! I could not be more excited, Im in the pickup truck of my dreams, at a price point I like and Im finally driving an F-250 King Ranch! Happy!!

A close friend recently purchased a Ford Explorer from Travis Smith. They have raved about the customer service. My next car will definitely be purchased through Travis at Stanley Ford!

This is an awesome dealership. When you buy a vehicle from them, they provide service that you would only expect from luxury car dealerships. John and the all the staff provide first rate service. They will deliver a vehicle to you when purchased. They also come and get your vehicle for any service needs, oil changes, etc. so you dont have to sit in a waiting room or have someone pick you up. This type of service is expected in the Metroplex at Sewell Ford and others, but not in this area. We live in Abilene and John routinely picks up and delivers vehicles for service. This is unheard of here as we cant get that kind of service in Abilene. Make the trip to Sweetwater and start getting this kind of customer service. Stanley Ford has earned our business from another area dealership because of this level of service.

I bought a new F-150 from Randell Turney at Stanley Ford in Sweetwater and the whole experience was top notch. I let him know exactly what truck I was looking for and within a day he found it for me. It was on another car lot in another city and they brought it there for me. We agreed on numbers over the phone and I was able to show up and sign papers and drive away. The whole process was easy and I wasnt pressured into buying something I didnt want like I have been by other car salesman in the past. If you want a new vehicle this is a place I would recommend, just ask for Randell you wont be disappointed.

Baylee Garcia helped me fined the perfect truck I was looking for. She is very nice and knowledgeable on all the vehicles. She is the best salesman there.

This is a second hand perspective of my experience here because my friend just needed a ride to this dealership to buy his first car which is a 70-80 mile drive away from us. He was interested in a used car that he really wanted to the pull the trigger on. He had already setup his own financing and was negotiating with one the sales associates (Kayla) to see if they could give him a better APR/better deal if he financed through him. After submitting a credit app (Thursday), Kayla never got back with him. Better yet, she ended up not answering any of his questions he had on Friday via email. After checking online through their online chat to see if the car was still availabe (Friday night), they said it was. So he figured we might as well just drive up. As we are driving up, I asked my friend if they knew he was coming and he says no (rookie mistake, I know). So of course when we get there, the car is gone. The only reason I’m writing this is because after my friend was not able to do a deal with any of their other cars, they seemed very eager to help him. I get it, no one likes losing a sale. General Manager: I think going in, the experience could have gone a lot better if someone would have followed up with him knowing the car wasn’t even available...especially after running his credit for this specific vehicle and showing a lot of interest in buying it. I can appreciate you guys getting busy, but a simple notice letting him know that the car is off the market would have been extremely helpful. Everyone seemed very nice, but first impressions are important. I’m just upset I drove all this way expecting him to get a car and we got nothing.Not 5 stars because it was like a slap in the face when we got there, but not 0 stars because you guys were nice and eager to help.I know there are two sides to every story, but customer perspective is everything, right?Hope this review helpsBTW, we are loyal Ford fans :)

I recently purchased a truck from Jason Moran and I have to say it was one of the best experiences I have ever had! So pleased with his effort and determination.

Let me just add an update to my original review. I’m having to pay for a second key. Matt Raby has been far from personable. And about 10 minutes ago while driving down the highway the seal on the windshield on the drivers side just flew off! The whole piece that connects the body to the windshield. Now I have a screws and bare metal showing on a car that I have had for less than two weeks. Stanley Ford has been a disaster.

Jason at Stanley Ford was great help when I was looking for a new car. He showed me my options, and made it to where i could get into a new to me car with affordable payments, and low mileage. I’ll be purchasing from here again! Thanks jason!

John Donawho and his team are amazing! Truly an A+ team they have!

Great people to work with! Randall Turney did everything he could to get me into something. Definitely going to be coming there when i am ready.

1st visit...turbo went out on my pickup: I was over a hundred miles from home, and was towed in to Stanley Ford after hours on a Saturday. Monday morning they called, and we made a game plan. Order parts, fix everything, wash the truck (it was filthy!), etc. Went Friday to pick it up (yes, they fit me right in - no wait!). That black truck was so clean, inside and out, I almost didnt recognize it! Yay!60 miles later, still 20 mi from home...I lost all power and black smoke was everywhere. I called Jeff; he said to have it towed back to them by anyone I wanted to use, and Stanley Ford would foot the bill. Upon closer inspection by someone much more mechanically inclined than myself, we discovered the clamp had blown loose and one of the lines to the turbo had disconnected. We asked that Stanley Ford mail us a clamp rather than incurring a large tow bill for them and causing me another trip to Sweetwater to pick up the vehicle again. They one upped me. Saturday morning they sent tech out here (160 mi round trip). He completely replaced the hose and clamp, and discovered the line and clamp to the windshield washer fluid had been damaged as well. They will mail that to me this week.I know this is how a good business should handle its customers; it is just so rare these days that i felt compelled to write this review. These guys are great.

Stanley Shysters had the audacity to try to charge me a $2000 ‘reconditioning’ fee on the final paperwork of a used car after I pointed out a major mechanical problem to renegotiate a selling price. Then the manager tried to ‘mansplain’ why I’m responsible for paying for a mechanical problem on a car I haven’t bought yet. Be like me and stay away from Stanley Shysters!

The service department was outstanding! Sonny and Ty were very helpful and professional. We were traveling through the area and experienced car trouble. It was almost closing time. However, they encouraged us to bring our vehicle to the service department despite the time. They quickly diagnosed the problem and advised us. Their friendly and professional service eased a stressful situation.Thank You again for your prompt and courteous service.Duane Miller (Service date 5/11/15)

Outstanding! Best ever experience. They listened and cared about my needs and wants. Also, got the deal of a lifetime.

I have been there. I bought a 2014 mustang. The dealership is ok. its the service department that I, and others i know have had trouble with. Told me the squeak coming from my rear tire could possibly be a bent axle . and they would have to take it apart . running around $400 this was after a oil change and inspection of breaks fluids etc. I had no break pad on my rear driver side. Thats why it was squeaking

Hands down the best service I have ever received! Fast and friendly!! Thank you for getting our family back on the road in under one hour!! Amazing group of guys!!

Jason was very helpful when helping me pick out my new car! He was nice, very greeting, and his service was really well.

This place sucks! This is the only Ford dealership I have been to that only services your truck by appointment time. That does me no good considering I dont live here only passing through due to work and need a truck serviced and they wont do it. Thanks so much ... NOT!

Best place to get a vehicle in my opinion! The Staff was every well informed, they worked with me without complaints or fuss until I was happy with the deal. I got a 2017 expedition fully loaded and love it. Big thanks to Randle Turney, my salesman for all the help!

Amazing! Just amazing!!! Troy, chuck, Michael and Robert are all awesome amazing guys who made us feel like family! We were only looking at used because we never thought we could get anything new and THEY worked their magic and helped US get a brand new car!!!!!! Thank you guys!!! You are all so awesome! We will never ever go anywhere else! These are OUR go to guys! We are customers for life!!!!!! We highly recommend them to anyone needing a new or used vehicle!!! Still in complete awe of how incredible and amazing they are!!!!!

Awesome Service by the whole Department - especially Jeff Morgan. He was VERY HELPFUL AND PROFESSIONAL.

I found the truck I wanted via internet and the truck was everything that Chuck said it was. I was 4 hours away and they went out of there way to get the truck to me. Thanks for the easiest car deal Ive ever made!

I originally gave my experience 5 stars but am now chanding it. Had to have my car in the shop literally like 3 days after buying it to have a/c fixed. Was told they knew what the problem was and that itd take a day to fix. Well it went from that to not knowing what was wrong with it just getting the run around. Got lots of excuses why it was taking so long. Long story short.....i had my car like 2 days before it went into the shop for almost 2 weeks. Was grateful for the loaner they gave me but you would think considering u barely just bought the car that there wouldve been a little more priority in getting it fixed.

I purchased a 2017 Ford Taurus limited from this Dealership over the internet, When it was Delivered it had been crashed on the passenger rear door and the car was Dirty. Prior to signing any paperwork I called and spoke with the Sales manager and informed him of the crashed door,He agreed to have it fixed, So I signed all the paperwork. A few weeks later I drove it to Sweetwater for the door repair. 10 days later the car was Delivered back to me. The car was still filthy on the outside and someone left a red solo cup and a Bloody Bandage in my Back Floorboard. After the repair the car has a lot of road noise as if maybe was not replaced in the door when it was taken apart to fix. I have never purchased a vehicle where the Dealership didnt at least wash it, clean the interior, change the oil, top off all fluids, wash the engine compartment out, and make sure the air filter and cabin filter are replaced. I do NOT recommend buying a Used car at this Dealership. Cheyenne was Friendly along with the couple that delivered the vehicle to me on both occasions.