Great knowledge and customer service excellent. Old school kind of shop where you the customer feel important. Cant say enough about them.
Paul was very helpful from this professional business location. I had a Caterpillar engine with a starting problem he was able to walk me through to find out what was wrong even after I brought this starter in to get it replaced. He could have sold me the starter regard less but took the time to give me some valuable education. You dont find a lot of businesses that will take the time to help out like that they have gained a life long customer.
The Alternator on my sailboat was shot - The power terminal was wobbling kind of broke. I asked the Marina Manager who they use and was told explicitly, Sailon Electric in Syosset. I talked with Paul on the phone and they had an OEM replacement so I got ready to take my old alternator and ride on over.Another sailor had suggested a place over in College Point. He got a good deal on the one he had done 10 years ago. I checked the reviews and they were mixed, so I decided to go with Pats recommendation.When Paul saw my original he knew right away that it wasnt the manufacturers original. He let me know it was an upgraded Balmar and that if I wanted he could fix or rebuild it. I went for the rebuild as it seemed obvious the man knew his stuff and I wanted a reliable fix.A couple of days later, Paul left me a message to come pick it up. It looked as pretty as an alternator can look on the counter. I explained my system and some confusion I had as to how to attach the external regulator (which he tested for me, gratis) showed Paul a diagram that he just dismissed and let me know I was complicating the situation. Paul then simply walked me through what went where and it started to make more sense.The alternator is installed and cranks out the Amps. I am very glad I took Manhasset Bay Marinas recommendation to use Sailon Electric for my Marine Alternator Rebuild.
Brought an alternator in for re-build. Was quoted a cost of $260. Shop said they were having difficulty getting it to operate properly after re-build, suggested an alternative alternator at $425. I brought them a wiring diagram for my car, specific to the charging system. Mysteriously they were then able to get it to operate correctly, but now the cost was $385, with no valid reason for the 50% bump in cost. As far as I am concerned, they found opportunity to hose me. Does the alternator now work? - yes, but still a sour taste in my mouth.
Very helpful and knowledgeable, got exactly what I was looking for at a very fair price
Sailon Auto Electric is an excellent establishment! Sailon and his team provide industry service that you cant find anywhere else. The family owned small business has been around for many years and the customer experience has always been top notch.
Super friendly service
They been in business for 63 years. I have been a customer for 40 years. Paul and his small crew get the job done and get it done right and reasonably priced. Not only do they rebuild and sell starters alternators ect.. Paul also understands old school voltage regulators and wiring. Also best prices on great batteries.. AAA+++ Service..
People were nice. Very informative.thanks Rich
Went to them for a starter for my powerstroke diesel,,,very knowledgeable and great service...very strong and way faster then the stock one...Great price to ...
Great repair technicians. Greater attention to detail, very professional and personalized attention. I recommend them unreservedly!
Paul is a really nice guy and he is trying to help me with a starter issue with my classic car.
Service is top notch and cant believe the amount of product that they have in stock. Had one of our machines break down on Saturday, and they had a new starter in stock. I recommend this Company to all our friends.
Very nice place and really cool people there too.
Paul and crew are very trustworthy. Plenty of knowledge and experience. Highly recommended. Thank you for great service and support.
Paul and his crew will do the right thing by you. They will not rip you off and what they do is done correctly. They will always explain what they are doing and even show you if you ask. I travel 40 mins. because they are the best.
Guys where very helpful had all the parts I needed at a good price
Excellent shop for starters alternators and electric motors. Very friendly and helpful.
These guys never let me down! The best service period
The best of the best. Cant find or beat the service and prices anywhere else! !
Great service, fair prices and very knowledgeable!
Paul and his crew at Sailon are knowledgeable, friendly, and incredibly helpful.
Best service great people always have what Im looking for
Always helpful guys that work there
Good service
They have what you need and if they dont they will get it in a timely manner their prices are very fair and their service is next to none