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Pilot Express
1440 Puyallup Ave, Tacoma, WA 98421, United States
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Pilot Express
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Bu
Review №1

This place has the cheapest gas I can find and that have orange and cream icee. Also they have a French toast bacon and egg sandwich that is amazing. Brisket breakfast burrito is great too. No wonder most truck drivers are fat!

Br
Review №2

Lowest gas price in Tacoma, loyalty program saves 3¢/gallon.Serious truck stop vibe.Conveniently around the corner from Puyallup tribe smoke shop.

St
Review №3

The manager keeps tight reign over the homeless, and makes sure her place is safe and clean. People are treated nicely until there conduct is not proper. She really is a nice person and does her best to make the store run smoothly and keep it clean. Ive been back a cold times and thought a shout out for Ms.Shannon was in order. She does an awesome job of keeping the store and property in tip top shape, and shes very personable.

Er
Review №4

Ive been to a lot of pilots across our great nation, and this is by far my favorite one! The staff here are very welcoming and extremely friendly to everyone that walks in. Customer service is off the charts! Eric the manager and most of the employees know me by name too. Thanks guys for everything you do. Keep up the hard work.

Do
Review №5

THIS IS NOT A TRUCK STOP!!!!This is a just a store that sells diesel. There is no parking.

Mi
Review №6

When paying in cash, always ask for a receipt! I went in one night and I gave 20 in cash to pump gas and I didnt ask for a receipt. I went to pump gas and it stopped at $18. I went in to get my change but the person in charge told me itll go back in my card. I told her I didnt use a damn card! And she went into the back room. Its pathetic that someone working there needed to steal $2 from me. Why dont you just ask for it?

Si
Review №7

Arrived here about 8pm on Saturday 8/15/20 with 4 commercial trucks to be weighed and the clerk on duty was very professional. With the high traffic at this place, she got us in and out quickly. When good work is performed it should be recognized. So big shout out from Texas to the young lady holding it down at this location. Wish I could remember her name. She had a brown bandana Mask on with long dark hair. You deserve a raise! Keep up the good work young lady.

Al
Review №8

Fern the supervisor was very helpful. I hope she prosper in all of her endeavors.

St
Review №9

Overrun with homeless people on the premises and across the street. They don’t sell beer or ice cream as a result. Lots of trash strewn about. Sad state of affairs for everyone involved.

ig
Review №10

A lot of homlesses walking around its not safe to go there they can steal stuff from youre car Avoid this place

Th
Review №11

Im disabled and require use of my power wheelchair! The aisles are wide enough to give me easy access to pretty much everything in the store! The height of the shelving is, as with all stores a bit challenging, the nice thing about the Fred Meyers on 72nd and Pacific is theyre well staffed someone is always more than willing to accommodate my limited reach, more often than not without my asking! Seems like the covid-19 he as brought out the better sides of human nature! That seems to apply to almost everywhere I go! Even Pierce Transit, with few exceptions, theyre really improved over the last 6 months! They deserve recognition for the amazing turnaround in customer service! Atta boy!

Ju
Review №12

Really sketchy outside, ton of homeless and no parking

Ja
Review №13

Nice clean restroom friendly staff

Ke
Review №14

Literly the only pilot in America i have been told there is no 24 hour parking.....

Ch
Review №15

The bathroom had people doing drugs in the bathroom! Attendant did not seem to be all that worried about it. We had planned to stop use restroom and buy snacks. We instead turned and left immediately.

Ad
Review №16

OMG thats all I can say a lot of homeless people in the door way. Dirt is all over. I will not eat anything in this store I will be afraid to get sick. No showers no parking. Not a good pilot. Originally I dont like pilots but this one made me feel sick. I didnt go to their restroom. Im sure its plenty of dirt. Needs a better Manager definitely. Neglected completely.

Ha
Review №17

It was a quick in and out, store was clean including the restrooms and the employees were friendly.

SM
Review №18

The cashier John was excellent. He has exceptional customer service.

Vl
Review №19

Very bad

Gr
Review №20

Great gas station with plenty of pumps and lots of space for people to fill up that may be towing a heavy load or has a long trailer or something. They got lots of food and stuff too. Hot food also!

Ma
Review №21

Fraudulent charges on my credit card after getting gas, for the 2nd time!

Ka
Review №22

Great location. Best gas prices. Friendly employees. They just took over another gas station and are still remodeling so no restrooms and a few other things yet (as of December 2018) but should be all soon according to employees.

Ke
Review №23

I had stopped at home with a load out of Florida- in that process I left my wallet at home - had my wife overnight it to this location- phones a few times but no one had been able to locate it - communication with delivery service showed it was delivered - the staff here once I arrived assisted other customers as expected - but were still attentive to me - when they had a free moment - they found Cinnamon- she was impressive in digging around while no customers were disturbed - she was in a mission- do that I was greatful - I was worried because in addition to driving without a license- I needed it to enter the military base - she eventually found it and yes as delivered - thanks Cinnamon and Crew- what a great day and a good out come - me worry as well! Thanks 🙏 team!

Ti
Review №24

The pilot is fine dont park on street behind the pilot the homeless people will try and break in to your truck I had to call the cops to get rid of a homeless man I asked him to leave me alone several times a said I was going to call the police and then had to because he was trying to get in my truck there are several homeless in the area asking for money best to fill and go as fast as you can from this location and Im not a small guy and he was going to leave Until the police made him ladys beware not the safest place to get gass or Diesel

Ce
Review №25

Great place for fuel and a snack. They provide fuel islands for both cars and tractor trailer combinations with remote fuel for both tanks. Prices are on par with the area and if you have a Pilot or Flying J number you get discounts and points. The paper towels and windshield wiper fluid are always full and clean. The store has normal refreshments and and clean bathrooms. For trucks they have basic supplies like 15w-40 oil and replacement bulbs or diesel fuel additive. I use this place often. Staff is always great.

Ja
Review №26

Very tight fuel islands for trucks. There can be considerable street traffic, pedestrian and otherwise. A very distressed area. Watch your wallet and lock your doors. Very small C store. Seemed to have hot dogs. The rest is out of the refer and you nuke it. I stopped for the only Cat scale I know of for miles.

Bi
Review №27

Its very busy there. Frriendly staff.

R.
Review №28

Convenient big improvement over last owner. Good price on gas

Lu
Review №29

Place has great prices on fuel, its usually cheaper then most other places, and their hot dogs are good, if it wasnt for all the homeless people constantly asking for money it would get 5 stars

Ne
Review №30

Worst pilot EVER BE GLAD WHEN LOVES OPENS. Everyone is very rude and would rather chat with coworkers...been driving truck for 20 years and I have to say worst pilot experience Ive ever had.

Da
Review №31

Love seeing this pilot Express here in town and if Youre a Good Sam member you can save on gas 😁

Li
Review №32

Good gas prices, plus 3¢ off a gallon with rewards card

Ma
Review №33

Nice little fuel station. Quick food and fuel.Keep your doors locked unless you need a friend.

Hu
Review №34

Good Diesel prices. Gas prices. Several shady characters hanging around. Instantly approached the second I got out of my Truck. Got any spare change?? Got a cigarette??

Jo
Review №35

Not a truck stop.

Vi
Review №36

Very very small facility (2 toilets 2 urinals 2 sinks)limited street parking in a seedy part of town. The people inside the C store were nice and helpful.

Mi
Review №37

Not as big as the other pilots but the employees do their best with what they have.

Te
Review №38

This is NOT a truck stop. No parking. One bathroom for ladies. With a sign if you are not a paying customer... and the lady in there announced she was going to be a while. This is just a gas station that sells gas, coffee, and candy. No showers, no washer and dryer. Just gasAnd keep it movi gand keep it moving

Ja
Review №39

The staff is helpful if you need, but the pumps are constantly inoperable.

Pa
Review №40

Easy on off highway/roadways. Excellent gas prices. Probably no. 1 in the area.

Ni
Review №41

It is a small truck stop just for a quick stop yes it gets pretty busy sometimes it has DEF on all pumps for semi trucks. It has brand new restrooms. Personal is friendly.

Th
Review №42

Show not show up on any platform as a travel center or a truck stop. Should show up as fuel and go. Ran out of hours getting here and only parking was on the streets. Talked with another driver from Canada who was afraid that he may be mugged in his sleep can not blame him, lot of shady looking people in area and cars driving by slow like the going to so drive bus.

Ro
Review №43

Closing at midnight big rig parking across street

Pa
Review №44

I was falsely acuse of shoplifting just because my color of skin and the way that I was dressed,when they find that I did pay for the item, they this not accept their mistake they just opt to call the police and said that I was very violent, thats the kind of company PILOT IS . Im going to talk to my lawyer about this but for all of you that go goes to shop there be careful their are Veri bias and descriminatory.

Ma
Review №45

They have the best prices for gas that I have found on my commute and nice people behind the counter.

Ju
Review №46

Stopped by to gas up for a upcoming trip to Wenatchee and they had Good prices on fuel

Er
Review №47

Great Service Great Prices on Gasoline

PN
Review №48

Convienent location for quick stops. There are NO overnight parking accommodations available at this location.

Er
Review №49

Great service from a very friendly staff!! Every single person in that store is fantastic!

kr
Review №50

Its a truck-stop what can I say lots of gas lots of diesel lots of trucks, fast service good showers clean bathrooms good prices

Te
Review №51

I love this place staff is very friendly

ke
Review №52

Usually pretty good gas prices

Ah
Review №53

This freaken place has no showers or parking for any travels overnight...... :-( they dont even have bathrooms. What truck stop/ even a gas station has NO restrooms

Be
Review №54

Good prices on gas. Nice convince store, only bad thing is that they have a lot of panhandlers

Jo
Review №55

NO PARKING AND NO SHOWERS

Ro
Review №56

Good customer service and gas prices are fairly lower than most

Ch
Review №57

Some of the best prices in town. Great location.

Ma
Review №58

Great convenient gas station, easy access and best prices in town

Ch
Review №59

Low fuel prices . And a big fountain drink selection.

Jo
Review №60

Not open 24/7, no big rig parking, no showers. Scale available.

Mi
Review №61

Good storr friendly staff. The only thing they could have done better was Express parking 1 hr and just one shower room.

jo
Review №62

No parking, no showers, is only for local drivers, never for otr drivers.

T&
Review №63

Quick service friendly staff

ha
Review №64

The staff members are very polite and the store is clean and organized

Pe
Review №65

Close to the house glad its there people are nice

Dr
Review №66

This is a nice Pilot Express Truck Stop, but it dont have no Truck Parking, NONE! 🤔☝ It does have a Certified Cat Scale and our Fuel lanes for trucks so thats ok. 👍👍🤗👍👍 they actually have 2 showers inside to and a quiask as well as a Teansflo for our BOL to be scanned. Thats cool. 👍👍👍👍😉

Do
Review №67

Good gas station competitive prices

Ja
Review №68

Good inventory of things for roadside travel

Ja
Review №69

Good has with the best prices

Jo
Review №70

This pilot once was a AM PM... this is NOT a truck stop for the record they have bathrooms during construction it was a portable trailer... however this is same fuel stop a DCS JB HUNT driver took out a fuel pump.. tons of homeless folks begging for smokes n money truck pumps run slow no def... this is NOT A TRUCK stop this is a fuel n go station

Ja
Review №71

A great place to get gas!!!

Ed
Review №72

Its about time they finally got some new ownership down there now theyre rocking

Me
Review №73

Great prices and friendly staff!

Th
Review №74

This place is tight for semi. And Sketchy

Re
Review №75

Pressed the button for unleaded and $30 later noticed pump was dispensing super unleaded instead for $0.65 more per gallon.

br
Review №76

Cards never work here and guy checking garbage cans was also trying to break into cars in side lot...Maybe consider an Armed guard because of your location.

Ap
Review №77

When I first went here they had a good price on gas now theyre about the same as the other high priced gas stations.

Ha
Review №78

Cheapest fuel in the Tacoma area, but be careful of the meth heads that are hanging out around this facility

Je
Review №79

The worst Pilot Ive ever been to. The manager was very rude and acted like I was a complete inconvenience. This attitude seemed to trickle down to the staff. Ive been driving truck 12 years worst truck stop yet!

Je
Review №80

Great place really

St
Review №81

Decent priced gas....

Er
Review №82

Good Service and good food

Wi
Review №83

Snacks hot coffee or cold beverages while you save at the pump

Ne
Review №84

Great place clean restroom

Ar
Review №85

Worst Pilot Ive ever been to.😷Would not recommend stopping if trucker looking to shower🚿, sleep 😴or wash🎽!

K
Review №86

Great location and helpful employees

Ke
Review №87

Great customer service

Wi
Review №88

No Simi parking here.

Ol
Review №89

Good place to fuel

Ra
Review №90

This place has turned to trash. People sleeping on the sidewalk, trash everywhere, fuel islands dirty with spilt fuel everywhere. Clerks dont monitor the outside activities or just dont care. Pilot should be ashamed of this place and shut it down!

Ky
Review №91

24ft truck diesel fill up

La
Review №92

Low prices. 3 cents off a gallon with rewards card

Na
Review №93

Alot of homeless and hookers around harassing people

Se
Review №94

Only place i get gas ⛽👍

Ti
Review №95

Quick friendly good

MR
Review №96

Diesel for the truck and Mt dew for the driver.

Te
Review №97

A truck stop with no Parking & No ShowerWhat an awful

Pa
Review №98

Truck diesel, Restrooms available but no showers

Ro
Review №99

To makeny homeless around.

ju
Review №100

They were ruled and no places to park

Information
32 Photos
100 Comments
3.8 Rating
  • Address:1440 Puyallup Ave, Tacoma, WA 98421, United States
  • Site:https://locations.pilotflyingj.com/us/wa/tacoma/1440-puyallup-ave
  • Phone:+1 253-627-1628
Categories
  • Convenience store
  • Truck stop
  • Gas station
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Service options
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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