Ordered ammo from them at a reasonable price and what seems to be a new trend in the industry they canceled the order. Ive had this happen at least a half dozen times this year. Find a good deal on ammo place the order and they turn around and say oops we dont have it or oops we didnt mean to sell it at that price. Im going to give them the benefit of the doubt because they actually called and apologized so Ill only lower it to 3 stars. I may give them another chance later on, hopefully I dont have the same issue again.

I made the mistake of buying ammo from these guys without checking out the inside of the box. Im gearing up for alaska and wanted some high quality 10mm in case of a life or death situation. When I went to load up my magazines I noticed that they had just put their reloads in high-end boxes and charging double the price to fool customers. With todays shortages I failed my due diligence and was just happy to find ammo in stock. Now I know why these guys are overstocked when everyone is sold out. Thankfully I noticed before I encountered Mr. Bear and had to depend on reloaded ammo with unknown specs. BUYERS BEWARE, your not getting what is advertised.

Have done multiple transactions and firearm transfers through them. Staff has always been informal and straightforward with questions and how they do business. Firearm selection is quite good right now all things considered, like many other places ammo is higher then some online sources but hey no $20+ shipping. Overall I have never had a bad experience or a reason yet to not do business. They have one of the best transfer fee in the area, notably less then a few other shops within 10 mile radius.

GREAT COMPANY. GREAT PRICES, GREAT SERVICE, HAIL TRUMP !!!

I’ve tried to give this place the benefit of the doubt, but I’ve been in there three times and got nothing but dirty looks from the guy behind the counter. Today I stood at the counter with my purchase for five minutes while he carried on a conversation about buying black market MREs, but another customer walked up and he was helped immediately. These guys are fudds and they’re not looking for new customers, only interested in serving the ones they’ve already got, apparently. Mediocre, overpriced guns and insane ammo prices makes me think they just hate their customers. Bullseye is a couple of blocks away and better in every way imaginable, take your business there instead.

Great inventory, very well versed staff, helpful and informative. If you’re looking for options or info or both. This is the place.

Every time I go here I get exactly what I need, Or they help me find where to go these guys are true professionals. I wish every place could be like this. I drive from 192nd in Spanaway just to go here. Keep up the good work please.

Great selection. Ammo prices on the high side.

I understand that given the current times things are hectic, but it is absolutely unacceptable to not respond to phone calls, voicemails, or emails after days or weeks. Especially if it is regarding a major quality control issue with a product you built...I had purchased a complete AR upper receiver assembly from these guys a few years ago. Never really used it much and recently I decided to inspect it a little bit more thoroughly. I was shocked at how poor the build quality was.For starters, they used a barrel with rifle style feed ramps in an upper designed for M4 style feed ramps. This is a major issue as it creates a gap between the two ramped surfaces which catches projectiles with a sharp edge. Major reliability issue, and also fraudulent advertising given that they claim all their uppers have M4 style ramps. What this indicates is that they are slapping these things together with parts from the lowest bidder, and arent even so much as inspecting them after assembly.Second issue was the gas block. They used a very inexpensive aluminum gas block that holds in place using two set screws. Normally this wouldnt be the worst thing except they did not dimple the barrel for the set screws, and they installed the gas block crooked. Not good.After no communication from Surplus Ammo and Arms for several days, I ultimately decided to rebuild the upper receiver assembly myself to correct their mistakes. I thought I had found the end of the issues but boy was I wrong...When I went to remove the barrel nut, It took probably close to 120 foot pounds of force to remove because these geniuses clearly didnt read the armorers manual which very clearly states NOT TO EXCEED 80 FOOT POUNDS when tightening. Additionally, you are supposed to use a very specific grease, or an anti-seize compound when tightening the barrel nut. They very clearly didnt do that, in fact they used a wheel bearing grease. I could tell, it was very obvious and had the signature smell. The barrel nut got very chewed up removing it, fortunately I had a spare on hand.Thinking that was the end of it, the nonsense still continued! After removing the barrel I saw that the inside of the upper receiver was severely scratched through its anodizing due to a burr on the barrel extension on that side. Its safe to assume someone dropped the barrel when putting it together, didnt notice the burr, and just crammed and twisted it in there.Ultimately I ended up fixing this myself, on my own dime. I am extremely disappointed in how Surplus Ammo has failed to stand behind their product (which I might add is not exactly cheap). I had previously recommended and referred people to them in the past but will not continue to do so after this. What a shame.As a final message to Surplus Ammo: If you want to make this right and want me to take down this review then reach out to me. As long as this review stays up its an indicator that you have yet to remedy the situation.

Im a gentleman also I love the ladies

No issues with these guys whatsoever, Ive done NFA items here and transfers with them. If youre complaining about their ammo prices, well you shoulda stocked up a while ago as we have been in similar situations in the past. Dont get caught with your pants down......

3 stars because ammo selection is amazing compared to any other shop (especially RN)- however, pricing is INSANE. I suppose if you NEED a supply, this is your place- but you will have to mortgage your house to afford it. Some items were shelf priced at 300% mark up (24.99 vs. 79.99) but a thorough search produced one item at a fair enough price to purchase. Staff was busy, but knowledgeable and helpful.

Great selection of ammunition including 9 mm which is in short supply throughout the Puget sound area. Knowledgeable staff very professional easy in easy out. Just remember with todays laws it can take 7 to 13 days before youre called back to pick up a weapon that you have paid for and thats just the way it is.

Called on the phone and employee told me they had ammo in stock but couldn’t give me prices. I drove 30 minutes to the store from my place and sure enough they had a decent selection of 5.56 NATO and .223 but at even higher prices than the internet! I was blown away as they are charging $1.60 per round or more for these caliber! I know there is price gouging going on but these guys take the cake and it’s no wonder they don’t give prices over the phone. All you got to do is google “online ammo” and several great websites that have ammo in stock for $1.20 per round and some even do free shipping! Definitely won’t be going to this store ever again. Side note also packed my 2 year old on this trip adding to the frustration.

The store can be busy a lot of the time. The employees are pretty good trying to help you as quickly as possible. The prices online with shipping are pretty much the same as in store. Washington residence have to pay tax so I always go to the store and look stuff up online and call to see if its in stock. Ive had pretty good experiences the only thing I noticed is when they moved the ammo prices went up. My 300 blackout turned out great no issues with any of the SAA uppers or lowers.

Came in here for the first time amazing service and friendly staff good selection and highly considering making this my primary gun store if treatment is as good as this time.

I walked in on March 28th, 2021. There were three employees and two customers talking to employees. I quickly realized the one employee was having a personal conversation with a person, not a customer because he did not buy anything. I was not greeted. After 15 minutes the guy who was talking to the customer asked if I was doing okay as I was standing there waiting. I told him I knew what I wanted and he said well there are customers over there looking so you have to wait. Fine. Finally the customers left, and I told him what I wanted and pointed it out. He then told me that I needed my ID and my CPL which was fine. We did paperwork and I had to fill out a separate form on a computer. Look, Im fine with you being a veteran, I think its great, but dont give orders to potential customers like I am in your platoon and youre my sergeant because youre not. The overall atmosphere was rude and pushy. When finally it came time to check out I saw there was the price of the firearm plus taxes but it was labeled as delay hold fee so I was confused and I asked if that was refundable and he said all up to 100 dollars if there is a problem with the background check. Then he said. Now you have me worried is there something I should know about that would show up on your background check? Which was stupid to ask because I had already gave him my concealed pistol license which already has an extensive background check and fingerprints as well and you can see the issue date as two weeks prior. I said no absolutely not and then he proceeded to try and sell me hard even though I was already going to purchase it. He literally said, If you decide to not buy it now that would be stupid because I cant tell you when I will have more in stock. Honestly I should have left at this point but I really wanted this firearm so I paid and got the hell out of there. When I went to pick up my firearm about two and half weeks later I waited a bit and got help from the guy who handles the back stock who was nice and actually very helpful. I signed for it and left.Some side notes: No employees wear masks in the store despite people dying from a deadly virus, except one and his mask was hand crocheted and was way too small for his face so in between each knot was a huge hole and honestly he should have just not worn one at the time. Another employee had a button that said I am exempt from wearing a face mask. Which is funny because there are no exceptions as per governor Inslees order which mandates all employees who are working must wear a mask no matter what. Also the price gauging is absolutely real. Just read other recent reviews. Ill be damned if you think I am going to pay 2.50 a round for 9mm. Bought it online same box for 79.99 versus 119.99 in store.Bottom line go elsewhere. They do not care about unsatisfied customers because if they did, they would comment on customers negative reviews and not just the positive ones. I honestly do not know how they stay in business. Also they do not give out prices on the phone because they know no one would show up if they did. Also they claim they have a website however they say the prices are different on the website then in store because The website and the store are two different companies. I cannot describe how that makes no sense. I will never be returning and I will make sure everyone I know to not go here ever.

These guys are awesome! Top notch crew.

Unfriendly staff and non of them wearing masks at the peak of COVID. 300% markup on ammo. USED upper recievers at an unreasonableprice. Ridiculous. Do not go here for ANYTHING unless you are desperate.

Called to try and get pricing but they wont give prices over the phone. I live hours away and wanted to make sure it was worth the drive but got no info. Will never walk in the doors there even if Im in the area. Its a shady and bs way of doing business.

The ammo prices are unreal which shows dishonesty. Why would you buy anything from someone who very blatantly is trying to take advantage of a ammo shortage

Prepare yourself and youve yourself time its a very busy store. Very informationally great help from the staff 😃

Great place to shop

Went in to purchase my first firearm. Sadly, after being ignored and not even acknowledged of our presence for 5 minutes, we chose to spend our money elsewhere. It takes 2 seconds to acknowledge a customer.

Price gouging on ammunition was abhorrent when I went to check prices... At least a third to 50% higher than the same ammunition you can find on GunBroker.com

Tried to access website; was sent to “wix” and informed this domain not available. Called the store and after several rings went to voicemail. As I was speaking my message “hi this is ... my phone number is ...jumped to music and “your number will be answered in the order receive. After maybe 90 seconds on hold, I was disconnected. All I wanted to know was if I could walk in or if they only offered curbside and whether they would be closed July 3rd.

The staff are friendly and helpful and really go above and beyond.

50 rounds of 9mm for $149.9920 rounds of .357 mag for $79.9950 rounds of .22 long rifle for $32.99The gouging is so intense there I had to stop at the Emergency Room on the way home to have my wallet resuscitated. He is in the Intensive Care Unit now, theyre not sure if hes ever going to recover.

Best gun store in Washington! Everyone is great in here and is always down to help out any customer that walks in! I always leave surplus ammo and arms with a smile on my face! Keep up the great work guys!

Great experience great people God bless America

Most extreme price gouging of ammunition costs Ive seen since coronavirus started including other local stores and online merchants, plus the standard assortment of accessories such as mags and lights were more expensive as well but not as bad. To be fair some of their guns were fairly priced.

They had 115gr 9mm ammo, and their own reload store brand too for 52$ for 50rd or 100rds for 113$. This is for target/range ammo quality. Insane price gauge.

Great Place Knowledgeable staff

Great place to go to get your ammo and guns. Just got some ammo here today and a firearm not to long ago and i would rate everything 10/10. i get it ammo is expensive, considering the times im not surprised. supply and demand. I read some other reviews related to attitude, in my opinion 1. most of these guys are vets as am i and i get it, im just as disgruntled, although the Major always seems pretty motivated so i can get behind that haha 2. Im sure in there perspective industry you have to have a pretty straight forward attitude, its not toys r us lol. Oh also in regard to waiting times, its Washington, i mean believe me if i could get my guns same day id be stoked. Again 10/10 keep up the great work guys.

Hi I’m Franqui and I’ve bought 3 guns from this shop, magazines and ammo and always receive the best customer service from all the staff. These guys are professionals and take time to answer your questions. I will refer more customers to the location and continue supporting this local business!!Keep up the great work guys!!

Purchased a Glock 26 and Kel-Tec Sub2k here.Ed was great. Very by the books guy who takes his job very seriously.Ed answered every question I had. I will say that this is not the typical brick and mortar Bass Pro, Cabellas, Sportsmans, Walmart, gun buying experience. These men take their gun rights extremely seriously. This is not the place to joke about your ghetto blaster, or your gats, act like a gangster or smell like weed. This is the place to obtain quality firearms at non big box store prices. I did pay a little more then other places admittedly. But I cant put a price on the experience, professionalism, and knowledge I left this store with.Thank you Ed, and even though you said not to, Thank you Sir for your service. Return Customer because of Ed.

Why do i not check these first, yea like most said, horrible attitude, and because he dosnt know his own products? I ask how much a bulk quantity of ammo is and he points to his eyes and to the ammo as to justure (use your eyes) an then further inquiries lead to annoyed and unhelpful explanations like communication is difficult for him, maybe get to know your own product, get a hearing aid if you cant hear people, and learn some respect.

Talk about price gouge AF! 1x20round box of 6.5 creedmoor for $100+tax and 1x20round box of 300PRC for $150+tax. That should tell you a lot about this store.

Im feeling a little bit confused. That was recently told by the shop that its mandatory for me to have a CCW or a concealed carry permit to simply pick up the gun that Ive already purchased (paid in full). Mind you after a 10-day wait following a 30-day hold which end soon. is this true that I need to have a permit just to simply pick my gun up and take it home? Ive asked local law enforcement I even talked to State patrol no one has said theyve heard of this in fact they all said theyve never heard of this. You guys came highly recommended, Please help, this is my first firearm purchase. I dont know what to do, they told me their going out of business in may, I made my purchase in Feb and here we are almost to the middle of April. Tomorrow is the last day of the hold. What should I do?

These guys are price gouging on ammo they told me the price went up on my needes round because it cost them more to get them now i paid 89.00 per box stopped by federal way discount gun range to shoot and was able to get THREE BOXES OF THE EXACT SAME BRAND FOR THE SAME PRICE OF ONE FROM SURPLUS AND RENT A LANEWILL NEVER GO THERE AGAIN

Price Gouging in every aspect. Yes, there is a shortage, but suppliers are NOT charging double of what they were. This place could be a subsidiary of Cheaper than Dirt. I used to buy a lot for these guys, but never again.

I phoned to inquire about a particular item. The man I spoke to was condescending, rude and absolutely no help what so ever. I have purchased items from this location before without any problems. However, Im not sure that after this last conversation. I will ever return.

My friend told me they got good selection and friendly. Not today young guy was super rude and doesn’t want to help at all, what are you standing there for, they got a few but good selection for police and army. Never coming back.

Truly appalling price gouging on all ammo. Will never be coming back here again.

Always have the ammo I need

Staff is always friendly and helpful.

Super bad experience. Staff was extremely unhelpful and dismissive of my husband and I. None of the staff were wearing masks, even though all of their customers were and there is a pandemic on.

Inflated prices were ridiculous . They had mass ammo if you want to remortgage your home for it .

Good dudes that know what theyre talking about.. they charge honest prices if you compare with internet. SUPPORT YOUR LOCAL BUSINESSES!

Most ammo I have seen in stock anywhere I have been in months. But your going pay for it!

Waited 10 days for the background check to pass. Was in Eastern WA headed home to pick it up & have been calling them for the past 3 hours several times & no answer... horrible customer service.You would think that want business during these hard times 🤷🏼‍♂️

Been in the shop twice now, both times was with a different sales person. Each time all of my questions were answered and buying a firearm was quick and painless. Good prices on their products. The only thing they need now to cover everything I need is reloading supplies.

Low grade ammo at Crazy Prices, the opportunity to price gouge does not last forever, very poor short-term business strategy,

Ammunition is way overpriced 2 to3 times what it should be don’t buy ammunition here everything else is decently priced

These guys (and girl) are amazing! My first experience with them my boyfriends dad was surprising him with an AR and they played along great! Then they turned it around on me and I was surprised! They helped me find the perfect pistol!!! They are all just so personable and very knowledgeable about the products. If you are in need of help finding the right gun this is the place to do it at! Great company and prices very reasonable. Will be purchasing our guns there for life!

Good shop for firearms. Knowledgeable staff. Good selection. Prices are usually pretty good. I had one problem with an FFL transfer here, but the manager promptly called me and made it right. You cant hold that against them. Everybody makes mistakes, but at least they made it right.

Surplus Ammo and Arms is the best. I have purchased 3 pistols from them and I dont believe that I will be going anywhere else. Their staff are all competent, insightful and friendly. They have a great selection, and great prices. They make the process of purchasing a firearm incredibly simple, too. Seriously, check these guys out and you will be happy you did.

Great service and great prices! Picked up a new AR from Surplus Ammo recently and although it was very busy they took the time to talk with me and answer all the questions that I had. Have been back several times since then and my experience was exactly the same! Fantastic store great employees! If you are in the market for anything firearms related they have everything you need and will treat you great!

I went in with the intention of purchasing a AR15 or AK47 and not knowing anything about them. I do have my share of guns but nothing like these and then BEN comes to the rescue. He took a lot of time instructing me, informing me, sharing his overall knowledge and opinions. Allowing me to handle and explore the different options. Helping me to find the best deal for my money. I settled on the AK47T and 1,000 rounds of ammo on sale. Everyone working there was friendly, patient and the store was packed! Overall...I love gun lovers. A very respectful and polite bunch and Ben was GREAT! Thank you all for a very enjoyable experience! Rick

I bought my first handgun from this store.Im military and they offer an LE program which gave me a great discount on my handgun.I came to store to purchase a Glock 19 and the process was smooth and quick.The guys working seemed okay, I didnt really have much questions so there wasnt much interaction with them. They were professional and helped make this purchase really easy.The stores prices seem reasonable in comparison to a few others I have seen.They have a pretty good selection size of weapons.Picked up some ammo cans here cheaper than most places I looked around at.I would recommend this place and I will probably purchase an AR-15 in the future here.I gave service 2/3 because their website domain expired a while ago and it is kind of annoying not having the ability to access it.

Nice clean store. friendly staff,,,good selection..Perfect example of community store

I love it

Horrible customer service and attitude.Stopped by for the 1st time in a couple years to pick up some ammo. Mentioned the website price for the ammo I needed and the kid behind the counter made it abundantly clear that I should have known that the website and the store are two separate entities. He continued to argue about distinctions in price and on the math, treating me like he didnt want my business.Got the message, they wont be getting any additional business from me going forward. Honestly, if I didnt have a today need, I would have walked after interacting with this guy.

I just recently encountered my first trip to this establishment and I had a great experience. The prices are so much more cheaper than other stores in the Lakewood/Tacoma area. I felt very comfortable with the employees as well because unlike other places, they dont try and sell you! They had me look at guns until I saw one I liked and they pulled it off the shelf and waited for me to ask questions...they dont just try and talk you into the gun! The other reviews I just got done reading sound pretty accurate, except the only 2 negative ones who were probably written by a couple of pricks who own there own shop, or they are just one of those customers with the stick up their a*s. I will definitely be returning to Surplus Ammo & Arms in the near future!

Good place.

Great place. The people here are friendly and informative. Dont be shy about asking them questions, theyll make sure you know what you need to know. Bought my AR lower here and when I get the money for a Glock, Ill be back.

Eclectic gun and ammo store in seedy downtown Tacoma. Wide selection of AR parts. Guns prices average to below Bass Pro or Cabelas. Large ammo selection priced similarly. Average service. Know your prices before you buy. Dont shoot yer mouth off unless you get a good deal.

This is a great place with knowledgeable staff and a good selection.

Bought several things from them over the past couple of years. Prices are reasonable and knowledge is very good. This is the home of B.A.D. and hes a super nice guy and really knows his stuff. They deserve your consideration if you are in the market.

These guys love guns and all the trappings that come with that territory. The staff are a little slow sometimes, but thats mostly because theyre talking with another customer about a product. In my experience, these guys arent your typical naysayer gun guys, you know the ones Im talking about... the guys who know better than you and damn you if you dont do exactly what they say. Ive only dealt with Mike, Rick, John, and a couple of the ladies here and I have no complaints. John has made the NFA paperwork a breeze and is a super nice guy. Plus, theyre prices are fair (and negotiable!). Works for me.Keep up the good work ladies gentleman!

Never felt compelled to review something before, nor do I like ordering online. But the guys in this store are great people with competitive prices and good selection. I ended up getting what i needed through their online store. Everything i ordered was quick and correct, great prices and my shipment arrived with a bunch of extra goodies! Ill be ordering again for sure.

Great local store with a wide selection of different ammunition and firearms. The store is clean and well-stocked, and the employees are friendly and eager to help. Parking is also very easy to find in the area.

I havent stopped in a while but the staff have always been great and helpful. Prices are decent and theyve got a pretty good selection of stuff. Definitely one of my favorite gun shops.

Can I add another star? Ive been to a lot of gun stores over the years, and I was beyond pleasantly surprised by my first visit to Surplus Arms retail store this afternoon. I was greeted right when I walked in the door, he asked what I was looking for, then walked with me to the parts I needed. He made sure they were the right parts (I wasnt sure, so that was helpful), and then showed me how to install them. Wow! What a great guy! I wasnt planning on it, but I bought some ammo, since I wanted to say Thank you with words, and my money. On top of all that, the store was clean, well lit, tons of inventory of guns, parts, supplies, and ammo. Ill be going back, for sure.

I have enjoyed great service here on multiple occasions. Even when they are busy, they are helpful and dont rush you. It is my go to place for my AR parts because of the quality of service and parts. Oh, and they have tons of ammo.

I love going to this place which is rare to find when it comes to gun shops. They always have a ton of staff on hand which have always been very friendly. They have a good selection of used and brand new guns. I would recommend this place to anyone that is looking to purchase a firearm, transfer a firearm, ammo or looking for any accessories for their firearms. They have the hugest selection I have seen on hand of accessories for a gun store. Their prices are very good as well. The best one stop shop around only if they had a gun range I would only go there for sure lol.

As a repeat customer, I will give them my business any day! Very easy to work with, great customer service and knowledgeable. My in-store first impressions, your safety first! I just purchased another firearm through their FFL, up to date legal, and easy. Good job guys!

Ive always had a good experience at Surplus until my last encounter. I was called for pickup on my 300 blackout upper and AR upper rail swap. When I arrived at the store Sunday morning @ 10, the 300 blackout was completed but the AR was not even worked on. The person behind the counter looked puzzled when I mentioned that my AR was not completed. I was super excited and was looking forward to taking it to the range on my next day off after driving an hour for pick up. I was deflated when I was told I could leave it and come back and pick it up in a few days or take it with me and have someone else do it. I choose option 1. Needless to say...everything worked out and Mike threw in a trigger and magazine for my inconvenience. He made me feel important and apologized for the mixup. Although my initial experience was not pleasant...I still think Mike and his team deserves 5 stars for making a bad experience turn great. I would recommend Surplus Ammo & Arms not only because of their prices, but their obligation to provide customers with a great experience. Thanks.

Best shipping in the industry. Used to go to Palmetto State Armory for all my AR needs. Thanks to SAA, I don’t have to wait 11 days for parts anymore. Class acts here. Thanks!

Love you guys 1639 has made it impossible for me to shop there I live Shoreline.

Used to be decent place to shop. Purchased from their Lakewood store serval times back in the day when it was third only brick and mortar. Purchased once online. I dont think Ill shop there again except out of desperation. Got ticketed parking in the very poorly marked diamond parking lot next store. When I was only in the store for 10-15 mins. Luckily diamond let me off when I sent pictures of lack of signage. But two to three curb side parking spots and thats it. What a joke. And they ABSOLUTELY used to match online prices in store. I guess they dont anymore. Its Rainier Arms for me from now on. Plus they put on a kick ass show every year.

I walked in and it was steady got some old guy behind the counter staring me down, finally after about 15 min got a gent to help me. I was ready to pay for some merchandise that I wanted and waited...waited....waited and even went to both cash registers and waited. I even held up the items I was going to pay for and said could pay please and nobody moved..same old guy gave me a dirty look along with a few other employees near me...at that point I put the merchandise back and walked out. I have never been to a gun shop that doesnt want to acknowledge a customer..these guys will only help you if they feel like it..never again will I go there..I gimy blue hair wasnt their cup of tea...so I went down the road to Bulls Eye and dropped $1600 on merchandise. They have better customer service and dont care what you look like.

Great gun shop, have all the parts you would ever need. Staff is very helpful and willing to answer any questions you may have. Would recommend stopping by.

Experienced gun owners, salesman, and craftsman are here to answer questions about literally everything you can think of about going to a range to shoot, buying a gun, owning weapons and the Concealed Cary Permit. These guys will not belittle you for lack of knowledge on the subject! I was so fearful about engaging in a conversation with people who looked like they knew the ins & outs of the trade, but here they were friendly and courteous to me and my wife. They even have sales for military and law enforcement officers. They have a wide selection of ammo and accessories for your weapon, although I would like to see more holsters available. Try them out!

I read mixed reviews about these guys before, so was a bit leary when going in. I was looking for a specific type of rife, and they were the only place that had it in stock. The staff was friendly and knowledgeable, and we were helped relatively quickly even though it was busy. It did seem to take a while for anything to get done, but these are gun people not professional salesmen. If you are expecting them to faun over you, this is not the place, but they know what they are talking about, which is what I was looking for.What impressed me the most was when I went back in to pick up the rifle (had to wait for the fed green light). One of the employees was talking to a potential customer who wasnt sure what he wanted. The employee told the guy to go to a gun range and test a few pistols out before buying one so he would know better what was good for him. That, to me, is a good salesperson. He wanted the guy to get the right gun for him rather than sell the guy something he might not like. I actually might have given the service a 2, due to the amount of time it took while I was there, but overhearing that tipped the scales for me.

I have been tracking g a 300. Blackout kit for 6 months,out of stock still! And to compound the lack of inventory, the price on the still out of stock item,has increased about 30%. Other businesses, of equal or better quality, have not increased their prices, some have decreased! So it is not a an increased cost to Surplus, seems more like a flawed business plan. Needless to say,especially after reading about their bad customers service and question service/quality, it seems unlikely that if you a problem, they will be available or willing to correct the issue. I will be passing on this business.

Friendly, knowledgeable staff. Good prices. Glock Blue Label sellers. Gave me the best price around for my used pistol!

Just left this store. Overall great experience. Ive been in quite a few times just picking up ammo but this time I needed a few things for my AR build. The gentleman that helped me was very friendly and helpful. He didnt hesitate to tell me about personal experiences with different systems, products, parts, etc and stayed with me until I had everything I came in to get. This is generally the experience that Ive had with the people in this store any time Ive visited, and it helps that I live nearby because I know I have a good place to go when I need something. Im going to have them check the headspace (which he said they will do free of charge) when Ive got my rig put together and will probably be buying all my ammo from them. The people giving bad reviews are probably not being as honest as one would hope, or theyre just douche bags, which is likely. A good rule of thumb (Ive worked in customer service before) is that the most likely person to leave a review is someone with a complaint, so keep that in mind. The people who have good experiences dont seek out a way to express themselves, unless it was an extraordinary positive one, but people who are bitter inside or carrying a lot of anger tend to be the loudest overall. My suggestion is to just go see for yourself like I did.

It would have been nice to know that the store was closed for inventory on 12/31. When I looked at the website yesterday it said you would be open. Now today I see store hours may differ. I was rolling in hot to buy guess now Ill just have to wait. one star because the website hours were messed up.

These guys have the best prices on many firearms. Good blue label selection that beats even the tax free firearms they sell on JBLM. The most streamlined process in the area for suppressors and SBR paperwork. Knowledgeable staff and fair prices for sales to dealer. Complete Ammo selection as well.

My favorite gun store in the entire Puget Sound area by far! This is for several reasons. I can only highly suggest and recommend that everyone go look at this place before they go shopping anywhere else.

Andy, Aaron & the rest of the crew at this store are an asset to the firearms industry. Great guys, super friendly, very helpful in purchasing whatever you need. It is impossible to go in this store and not walk out with something. They have darn near everything you could think of there. Go in and see them, you will not be sorry.

Mostly knowledgeable staff, dont get the standard guff that normal gun shop denizens have, and prices are pretty decent too. If you arent buying online, this is a good stop on the way out to your shooting hole.

If there was a 10-star rating this shop would get it. Just completed what unfortunately became over a month-long process of buying and transferring a S&W MP9 2.0 from ProForce. An excess in miscommunication from them made it such a difficult process but its finally done, thanks to the unparalleled patience of Tye and Bob.

I like the store. The prices are competitive with the internet, and the staff is knowledgeable and not pushy. I appreciate that they don’t get annoyed with me calling and asking if my NFA items tax stamps have arrived. I call every week or two. John is great 👍.

Go to gun store for familyVery nice and helpful

Great selection and very helpful. Helped me in purchasing my first gun

Great people to work w/very knowledgeable, plenty of ammo at great prices.Also have discounts for LE on guns. TJ is great

Great prices and solid prices. Have purchased several guns here and always feel like I got a good deal and great service.

Knowledgeable, Competent, Friendly and VERY Professional People here. They have a Large range of firearms, magazines, Ammo, Holsters, and even some odds and ends. Anything they dont have can typically be special ordered for you, and in my experience they have things for lower than MSVP. And as a bonus, most of them are active/ex military/law enforcement. My Favorite place to purchase a firearm/have a firearm shipped to.