Hey thats awesome place to get your car 🚗 are truck 🚚 service,I had my car service there really a great 👍 job. the staff there knows 👌 there stuff there good Im going to have my truck customizes there they do that to. Wow 👏 Im glad I found that place so go ahead give them a try you would be glad you did 😊

I go to tuffy for quick repairs all the time. The staff is so friendly & they get things done right. I am a night shift nurse, and on my way home from work, i realized i had a nail in my tire. i was exhausted, i called tuffy and they had me bring my car right over. As soon as i walked inside, Brian grabbed my keys and got to work. He was literally done in less than 10 min! I really appreciated that. The guys here are great & do excellent work. i highly recommend :)

My car broke down on a Thursday got it to the shop and dropped off just before they closed, i called around 12:50 the next day to see if they had gotten to my car, they told me what was wrong and it would be ready by 4pm, they gave me a rough pricing over the phone. I told them to go ahead and fix it. Was able to pick my car uo just after 5pm when my husband got hime from work. My car has been running fine so far. Thank you

Great guys and service. Got a six inch rough country lift with wheels and tires great job.

Got in and out within 30-45 mins.Able to get a new tire and rotation for a reasonable price. They even offered to help with my spare for $30 extra.Great service!

Awesome service and professionalism. Friend dropped me off to pick up car and locked car running, Tuffy Team had device to help us unlock truck..Saved the day..thank u

Came in for a tire repair and the tech found that the tire was separated and had metal hanging out of it. They got me right in got me some new tires and my wife is happy thank you Tuffy crew

The service and the work done at tuffy is great. Very nice people to have work on your vehicles. Tell Brian the owner what you need and he will get it fixed.

The owner Brian and manager Fredo was fast and courtesy.

Prices are outrageous, customer service was awful. Took a long time to even talk to anyone.

Superb! Every thing was done with care and done quickly. They were very caring too.

GREAT PEOPLE DOING A GREAT JOB 👍I’ve been a customer at Tuffy on Gunn Hwy for years. They worked on my 2006 Ford Focus and also on the car I had before this one. I always had a great experience at this garage. Their prices are very reasonable, they won’t recommend unnecessary repairs just to make money - it happened to me in other places. They are friendly and knowledgeable. I never had any issues with any work they did for me. If anything is less than satisfactory they always fix it promptly. I totally trust them with my car repairs.

Ive been taking all my familys cars here for almost 20 years. Brian and the guys are knowledgeable, fair, honest, and upbeat. Its really nice to know i have a place i trust when i need to drop off a car. The work has always been done quickly and with quality. When there are options with how to fix something they discuss with you to help you make the best choice. I appreciate these guys..

They are the best around. Fair priced, friendly and they do great and thorough work.

Worse Auto center I have ever been to. Prices are outrageous and customer service was very bad. 2 thumbs down

Awesome place, took care of my father in laws vehicle. Great area/ place

Brian is a great example of a Manager and a Human being. I arrived to the shop with a tire that was flat and had a bad bent rim. Brian assisted me in a professional and sincere manner. I was afraid that I would not be able to get the Rim unbent, but he reassured me firmly that they would be able to get the job done. Within 5-10 mins. the rim was bent back to shape, looks brand new, the tire was fixed, and the rim was painted to match its base color. All within 5-10 mins!! And then it only came out to $20. This place and its employees and management are truly amazing. I will highly recommend this location and continue to patronize them in the future.

After being charged $2700 for a job that i found out later should have been no more than $850 quoted by 2 other shops. They tryied to align it 3 times and couldnt get it right cause someone left a critical bolt loose and we could have been killed at high speed had that bolt come off. They also left missing the plug that keeps the grease in the lower control arm out. They lost one of the lug nuts in the pass tire and didnt replace it. I will NEVER do business with Tuffy and I dont recommend them to anyone unless you want to take a chance at your vehicles safety.

Brian went above and beyond to come up with a reasonable solution for repairing my vehicle. While I was waiting the level of customer service he displayed was top notch. I will recommend to all my friends and family.

Hey ya never know. Some say its all good. Then again there are those that disagree.

Great service and product

Taffy’s on Gunn Highway is the most honest automobile repair facility that I have ever gone to, in addition the quality of work and fairness of cost is stellar. We are patrons for life, 5 stars ask for Bryan!!

Great service. Fit me in for vehicle inspection. Explained the report. No pressure to perform service.

Very friendly. Took my car in right away. Took the time to answer all my questions. Very happy with the service.

Works great! Wife happy! Saved almost $500. over Pep Boys quote!

I had a older vehicle that needed a lot of work and Brian and his team has earned my trust and me as a customer. The promise of what was wrong and fixing the problem and price was accurate and I will continue to bring business and other to this location.

I choose not to go here because they wanted to charge me a $90 dollar diagnostic fee for an engine coolant flush.

Terrible experience. They want your money but don’t want to fix the issue. They applied brakes and rotors, every time I go to break they shake horribly. They have not fixed this issue and it’s been months and multiple visits that I have come and nothing. Tired of disappointments with this business; especially since I’m a female. Don’t spend your money here.

Took my truck for front balance they did not air my tires to proper air pressure before balancing they both had different air pressure. Also they put bout 6 stick on weights around my wheels in on top of each other. In did not torque down my wheels .not mad but managment should teach them the proper way .know I have to go in pay a different shop in have it done properly

Great place. Great people. In and out quick. No BS.

Great job Tuffy, I got a oil change and Brian and the crew took great care of me. And the bathroom was very clean ladys.

Needed a new muffler, they installed it very poorly . Took it back because it’s sounds loud and started hanging, after they fix it now I have a engine light on a muffler that’s loud ! Great

DO NOT DO BUSINESS HERE. THEY OVERCHARGED ON A SIMPLE COOLANT LINE REPAIR AND BROKE A WINDOW MOTOR DURING SAID REPAIR. REFUSES TO TAKE RESPONSIBILITY, EVEN AFTER DRIVING AROUND AND MESSING WITH MY JAG. EXTREMELY RUDE STAFF. THEY FIGHT YOU AGAINST WHAT REALLY NEEDS TO BE DONE. SCAM ARTISTS. FOR ANYONE WHO NEEDS CAR MAINTENANCE, I WILL PERSONALLY GIVE YOU A NUMBER TO CALL.

Very satisfied with the service done to my car. Very professional and timely. The price was reasonable...

Customer service is 2nd to none. I’ve been taking my cars to Tuffy for many years, and I trust Brian and his team to always do their best work quickly and efficiently every time I bring my car to them.

Came the first time because I found a coupon online. Cleanest, quietest waiting room in town. Great service. I keep coming back. Theyve been in business nearly 20 years. That doesnt happen unless youre good at what you do, honest and competitively priced.

This was my 1st time at Tuffy, from the 1st time I called, I received nothing but awesome service.Brian was very professional and the service I received was amazing. I will definitely be returning

Always positive energy and a feeling of confidence when u find yourself here. they fix your car and save the day.and you are always treated with respect.highly recommend !

Fredo is awesome. He is very helpful and quick and always on point with what is going on with your car.

Hope this helps someone avoid being taken advantage of. My mom who is 74 yrs of age and brought her car in because her car was overheating. She was told that she needed a new radiator ($600) to resolve the issue. After the radiator replacement the car still overheated. She then was told that she had a blown head gasket and that the engine needed replacing ($4,000). At that point she contacted me and I said to have the car towed (50 miles away) to me and I would have a look at it and confirm the diagnosis.I immediately performed a combustion leak test and determined there was no blown head gasket like was diagnosed. I continued to test other things, pressure test, cap and bled the system. Then after running the engine at operating temp, I noticed the bottom hose off the radiator was not hot. Bingo - bad thermostat is the issue. Replaced it and now we are good. Stay away from these jokers they are not qualified or they are fraudulent.

Absolutely fantastic, I needed a lot of work done on my car, brakes, 4 tires, Air Conditioner, and battery. They fixed everything in a short amount of time, and they proactively helped me with the price no haggling needed. I will definitely be taking my car back there for future servicing.

I came here the first time for oil change, filter change, all I can say very satisfied and super customer service. I sure will return for any other Issueß. Thank you so much. You just got yourself a new customer.

Always dependable for quality of repairs and service. Expect honest estimates with timely and prompt response. Nice to see your AAA sign. I am a AAA member and needed a new attery when I came in for an oil change and general service. On my way in less than an hour.

They were very friendly who drove somebody from an assisted living here cuz they had a flat tire and then they drove the car back to him when it was done and then he drove them back to the store the employee that was very helpful and the employees were very nice to me and to him

Took over a week to get my vehicle back and did not put the brake bleed covers back on, left parts within the engine that could have damage the vehicle even more.

These guys are on the ball! Fair prices and professional service. Using them from now on

I came here 2 months ago. I had a flat and Tuffy told me they couldnt find the hole in the tire and everything was ok. They put the tire back and when I went home the tire was flat again! I went to Advance Performance and they were able to locate the hole in the tire. Thanks for screwing out of 20 dollars.

Important to note:This Tuffys replies to each and every review, which is impressive.We Had a flat tire one hour before close on Saturday 12 May, 2018, We had AAA tow us in as they are AAA rated.We met the owner and he had me fixed up with a new tire in less than 20 minutes. Very friendly. New tire was $109 plus about $14 for mounting.They got me out of a jam and made a bad situation better, quickly.

Guys were fast and experience in work they do also very friendly I give them a 10recommend this place for your car problems thanks again for your help

I am not one to write a bad review but I was completely disgusted with my experience with this auto repair shop. I have never had such a horrible experience in my life and I do not want other people to be suckered into paying for a botched repair. I came to this shop with a minor issue with my car, it simply puttered first thing in the morning. I had a convention that weekend for my job and wanted to ensure my car was running smoothly.I came in for a fuel system cleaning as it seemed my car was not getting the clean gas it needed. I was told that instead I needed a fuel pump and this will 100% fix the minor issue I had and the cost would be $500. I was reluctant but was persuaded that this would fix the problem 100%. The next day, my car was exactly the same. I brought it back into the shop and was welcomed by extremely rude staff. They fixed my car a second time, the following day I was traveling to the convention and my car broke down 30 minutes into my travel, right in the middle of I4. Keep in mind I went from minor issue to now my car is broken down off the side of the highway. I called the owner of the shop infuriated and he gave me every excuse under the sun and even had the nerve to say that it could be other issues that I would have to pay more money for. I ended up having a towing company bail me out of the situation which I was never reimbursed for. I can go on and on about the troubles I had to go through that day. In the end my car is exactly the same as it was the first day I brought it in but now out of nearly $700, nearly lost my job, wasted time, and effort. I have had people tell me they guarantee they never even put a fuel pump in at all and just claimed to do something. Shame on this place even having the nerve to work on any car PERIOD! They might as well be your next door neighbor pretending to be an auto mechanic and behaving as if they know anything about cars. Im sure after this review they will try to provide and post an excuse that will undermine my experience.

Excellent service!

Brian and the Guys are Great!!They do a awesome job.

5/5 stars for this place. Brought my Jeep Rubicon in for an engine repair after months of battling with stealerships. Brian and his guys took real good care of it and made sure to not screw me over. Talk to Brian and hell be sure to not to give you the run around and will do whatever it takes to make sure to fix the problem. He cut me some great deals because of how much I already spent on my engine. Thanks guys.

I went here due to two of my tires losing air. 45 minutes later & a couple of replaced air valves and I was done. No attempt to upsell or BS! Plus, theyre AAA approved 👍

I have been going to this Tuffy location for several years and will not take my vehicle anywhere else for repairs. Always had a great experience and never had to take my vehicle, or my wifes vehicle, back, following a repair. Brian Foxworthy always provides me with exceptional customer service. I would highly recommend this location for repairs.

My spot for years, new brakes/ new tires excellent service, highly recommended!!!!

In and out for a brake replacement in less than an hour. Amazing customer service every time I go in.

Couple of times I had a terrible experience and waiting for an hour or so and even after they don’t respond if you come for vehicle service but if you want to buy some parts, right away they are available for the transactions.

Great customer service, excellent work at a fair price.

Just got an oil change and the store was very clean and the guys here were honest, never try to up sale me. Thank You Tuffy guys I will be back..

Never been to a more honest mechanic in my life. Explained what I needed. Told me what I didn’t and gave me a fair price.

Brian was friendly and helpful, service was completed efficiently and for significantly less than other places I called.

Very nice people and good customer service. They deserve the highest recommendations.

Brian really helpful. They say what they mean and mean what they say. The keep their commitment.... Very satisfied.

I am not one to normally write reviews but i feel it’s important to let people know my experience with Tuffy’s (Gunn Hwy). I have had my fair share of car problems over the past several years and it’s extremely hard to find mechanics that you feel are honest and trustworthy. I have brought a few of my cars to Tuffys and had good experiences every time. But just recently I took my car to Tuffy’s, only to find the problem with my car may still be under warranty from another shop. Ben at Tuffy’s was very helpful and explained this to me rather than just replacing the part and charging me for more work. I then took my car back to the original place where the work was done and at that time this other shop told me that I needed to replace two additional parts on my car, costing me an additional $670. I called Ben at Tuffy’s and spoke with him, where he quoted me the same work at a much more reasonable price. I then brought my car back to Tuffy’s to do the repairs. Ben called me right away to tell me that I only need one part replaced not both parts, which I was told by the other shop. I was so grateful for the honesty because he could have very easily charged me for both parts and I never would have known the difference. Its never pleasant to have to spend money on unexpected car repairs and not everyone is in a position to be able to afford it. So I am extremely grateful for the honesty, quality of work, quick turn around time, the reasonable/comparable prices, and the customer service that I received at Tuffy’s!!

Satisfaction always guaranteed.

My son was driving on 1 lugnut on a car he just bought. We pulled in to Tuffys and Ben took care of us right away. Excellent Customer Service !!!! As many cars they were working on there they helped us right away. Thank You!!

Great customer service and great prices!!!

Great people

Wanted $30 for a quick flat tire fix. I Got him down to $25 which is still ridiculous. Just go somewhere else.

Excellent Customer Service.

Brian was OUTSTANDING!!! Best car service experience Ive ever had, including any dealership interactions! TuffyGunn, will now be my ONLY to go shop for any and all of my car needs!!! *****Stars

NEVER Do business with tuffys specifically if you are a female. They charge you for a service and put makeup on repair to SCAM you. MANAGER has a bad attitude with customer. Disrespectful to clients in public. ZERO STARS.

Came in today and got four tires and got a free alignment great job Tuffy.

Quick service and no pressure saleman, great palce and clean

Great customer service. Convenient location.

Great place

Very good mechanics shop, with fair pricing!

I have never had a bad experience with Tuffy on Gunn highway. I have been taking my car to Brian and his team for several years. I got a new-used car this week and other than the dealership (yay remaining factory warranty) Brian and his team will be the ONLY people to touch my cars guts. I ***almost*** cant wait for my next round of maintenance.When I was rockin my 06 G6, he would tell me HONESTLY which repairs need to be done, which SHOULD be done to prevent further wear/damage, and which ones I could outright ignore. I drove that car to hell and back, so there were more than a couple of repairs on that car that we could ignore. Any other mechanic would have jumped at the opportunity to make the extra buck.

My experience was great. Too bad there was no brake fluid in the brake lines. Very disappointed.

I had work first time there,and everything was good,so i went back to have brake pads done.cost 150,so i set up to have rotors,put on, well icould not wait, so i got the rotors,and when i took the new brake pads off then did not put the new clips that come with the pads, so now i can not trust them,they did not think i would know.pads only cost 30 dollar,i do not mind paying 150 for them to make money.but not putting,the clips on did it, for me ... thomas

I drive a modified Jeep and tuffy has done all my oil changed as well as some steering and alignment work. Always top notch service and cleanest waiting area.

A check engine light n $1700.00 later a new engine couldnt diagnos antifreeze going into spark plugs also weve gone there for over 12 years!!!!! They never recognize u every three mos for oil change etc... bad business

Really helped me out when the wifes transmission cable broke. Thanks!

Quick service. Good prices.

Terrible service! I was over charged, there were (hidden fees), and they misdiagnosed my car problem completely, telling me it would cost $3,000 to fix. Thankfully I went somewhere else that said there was a totally different problem and it ended up costing me $900 somewhere else. I would NOT recommend this place to anyone! Stay away!

Went for oil change, told 25-35 minutes, waited 45 minutes and then they realized they didnt have the oil filter they needed...total time was over an hour for a simple oil change. Hopefully they can get more organized...

Got quetod 40 dollars when the car was there want home got the part came back and now its 140 dollars really

They are reasonable and they do a great job.

Very nice people and good customer service

My whole family and I bring our vehicles here. This is the only place we can trust!

I took my car there for an oil change and when I went to leave my a/c didnt work anymore. Just out of the blue. I turned around and went back and then magically a major hose just happened to unplug while i was there. I had to argue and cause a scene to get them to fix it. Then my car started over heating. I took a look around and the coolant hose was unlatched from the radiator too! Now my a/c isnt blowing through the vents again, Im calling a lawyer and the news channels in the morning this is ridiculous none of these things were happening before i took my car to theses lying low lives. If you like your car working avoid this chain like the plague!!

Friendly staff and fast service

Tried to sell my daughter a new fuel pump, $750 installed, when only thing wrong was fuel pump vapor locked.

My tire went pretty flat i stopped in and they aired it up for free i tried to give the guy $2 he wouldnt even take the money very nice guy.

Highly recommended, very professionally, honestly and safely.

My husband and I came in for brake work and was asked to wait for service after another walk in customer was given priorty. Thats not the way any of this works.

Reasonably priced tail light repairs

Another great service, thank to the Tuffy crew in Tampa

Great people