I was extremely impressed by the way the associate that attended to me handled my needs. I felt he treated my problem as if it was the most important. As a walk in I was expecting a big story about how many cars are before me. Instead he made my feel as if he was putting me in front of the line. As I waited I also observed how he did this for every customer that walked in the door. I commend him and would return for his service again. Honestly he should be used as a trainer and set as an example for other associates. Thank you for such excellent customer service.
Came here the other morning before work for a tire patch. It was taken care of super quick I was still able to make it to work on time. Dale was very helpful and friendly during the whole process. Would recommend for great work and fair price.
Brought my car in to repair a leak caused by a screw. They covered the repair under my existing road hazard warranty and did this quickly and efficiently.
Stopped here because I had a nail in my tire. Thought I was going to have to buy a new tire, but they patched it and fixed it on the spot. Saved me money and was super quick! Thanks!
Great place for any automotive service. They also service commercial fleet accounts too. Dale and his crew will take care of you like family.
Weve all been to lots of auto repair and tire service centers. We women in particular always have our guard up, but in my three years going to Tire Choice I have always felt that I am being listened to, getting honest diagnoses and estimates, and receiving efficient, high quality service. A special shout out to advisor Leon Moss for his knowledgeable, professional service! Being able to trust folks like Leon makes all the difference!
The entire team at Tires Choice on South Dale Mabry is absolutely amazing. I have taken all of my vehicles to them for the past 7 years. From my 1991 Honda Accord that is a project car, to my 2018 Mercedes Benz. The staff is polite, knowledgeable and the work is always done on time and as promised. Today I took my 70 year old mother And her Mercedes to get an oil change and they did another amazing job. Didn’t try and upsell her on anything and the manager is extremely friendly. I highly recommend them for all of your automotive needs.
Kudos to Peter and Leon. The customer service is beyond expectation and at no time did I feel pressured to buy something. I listened to Peter talk to several customers and I never heard any fear based sales tactics. For a service center to present the facts without trying to strongarm or fear monger for a sale, is something that is unusual these days. I am impressed be the honesty and professionalism showed at this store. The GM needs to recognize these guys for their worth. I will definitely be back with my vehicle and the wifes.Great job guys!
The South Tampa Tire Choice location has great staff and excellent service. Ive been taking my car there for years, for all of my service needs. During my most recent visit, Dale exceeded my expectations. He went above and beyond to make sure that my car was back in perfect running condition and even followed up with me, after my repairs, to make sure that my car was was running well. I highly recommend this location.
Pulled in close to closing time with serious piece of metal in the rear tire of my Escalade. I was from out of town and about to be seriously late for a dinner meeting. I believe the manager’s name was Edcar Nunez who put somebody right on it. Amazingly the technician was able to patch and save the tire and rebalance. The whole process took less than 30 minutes!Awesome customer service for an out of towner. Thanks guys great job!!
I am always happy with the quality of the service and the prices here. My family and I have been customers for years now. I trust their diagnosis and they are very quick at making sure your needs are addressed promptly. Peter at the front desk is a really nice, down to Earth guy and he is good at effectively communicating what is wrong with your car and how it can be fixed.
Fast service for cheaper than the dealership would do it. Ill come back and change my review if my car explodes or something later. But my first impression of this establishment is very positive!
DECEPTIVE SALES PRACTICES. STAY AWAY FROM DALE @ TIRE CHOICE AUTO SERVICE ON S DALE MABRY. I took my car to Tire Choice on S Dale Mabry. Dale the service person came out and told me I should replace the front tires on my RR Sport and said me he was putting the same Goodyear Eagle 4x4 tires on my SUV. He put the same tires on a persons car the previous day. He said he was giving the cheapest option they had. I came back later in the day to have the tires replaced and when it was done, Dale told me that he actually did not put the same tires on my car, he put on Goodyear sports(which is a much cheaper tire) because the tires I have are no longer available. I did not protest because they were also Goodyear. I drove the car over the weekend and the tires vibrated wildly even at low speeds. I called Goodyear and said they said that my tires were not out of stock. I came back to the shop Monday and I explained to Dale that I did not want these tires and needed a better option. He then proceeded to get an foul attitude and said that he never told me he was putting the same tires on my car and then said I accused him of being liar. I stayed very calm. He went to the back and said, “your old tires are still here, and we’re going to put them back on and refund you because you called me a liar”. Dale is extremely unprofessional and disrespectful. He needs to be educated on customer service and I will never be going to Tire choice again. I replaced my previous tires with Tire Kingdom and will be going back to them. Such a waste of time and money. There are tones of tire shops on s dale mabry, STAY AWAY FROM DALE AND TIRE CHOICE. Will update this once I get my car back.
I called ahead and he gave me an appointment for the next morning, when the appropriate tech would be in— super grateful for them not wasting my time! The next day they fixed my car by close of business and the AC works again! There was no pressure to do anything I didn’t want, and Leon was patient with all my questions. They even helped me save some money, which I appreciated a lot.
Leon saved the day for me. End of the work day and he still found time to squeeze me in and help me save some money. Would highly recommend this business to others. Nice having a trustworthy shop to have my vehicles serviced.
Tire Choice was very professional and helpful with my tire needs. They did a better job with finding a solution to my tire issue than the dealership. I saved money and I was able to wait in a safe and comfortable area.
Friendly, efficient service. Pulled into this shop in between errands to address a minor repair, and Peter was professional and prompt in addressing the issue - will definitely return to this location.
This store ( South Tampa ), provides excellent service. Always good attitude and customer service. We live in Riverview and go straight to South Tampa just because of the service. Also, Peter Lopez, is always willing to assist you with the best options for you. Products are high quality and maintenance offered is always good.
I love coming to this specific location because peter is awesome ! He is very professional and has been able to help me fix my tires when other places weren’t able to do so! Would 100% recommend this location.
Peter was awesome and very honest. He was also willing to get me the best price possible. It took longer then expected, but enjoyed talking to him about our kids. Don’t hesitate to take your vehicle here this is a quality place.
Dale was a great help very respectful helpful thanks second x helping me
Quoted on price on labor for battery change but charged double. I was given a store credit for partial. Of course Ill have to keep up with the receipt. Scanned!
They were fast and friendly
Peter and his staff are great. Very friendly and truly knowledgeable about vehicles. Did not feel pressured into buying anything when going over quotes. Already set up my appointment so I can get in and out without any issues. This is a place I would feel comfortable sending my wife alone to get work done.
I’ve been to Tire Choice on S. Dale Mabry twice now. Both times I’ve been greeted by friendly staff and given quick and high quality service at a reasonable rate. As a younger woman with terrible luck (2 punctured tires in a weekend), I’m cautious of mechanics that try to talk me into paying for more than I need. Everyone at Tire Choice makes me feel extremely comfortable and informed so I can make decisions without being pressured into more expensive options. Fingers crossed that I don’t need any tire service anytime soon, but if I do I’m definitely coming back to Tire Choice.
Tires Choice did an excellent job servicing my vehicle. I initially went to Tires Plus across the street, which advised me that it would be a two hour wait for a simple tire patch. So, I drove across the street to Tires Choice where I was greeted by Peter and Derek. They immediately were able to service my vehicle and patched my tire without hesitation. They also went the extra mile and took my spare off, placed it back in the spare port, and reinstalled my original tire. Peter and Derek were very helpful and courteous. Hands down the best customer service I have ever received. I will most definitely be back and I encourage everyone to go across the street to Tires Choice for good customer service.
Very helpful when getting new tires and a new belt for my car. Got a good price and basically a lifetime warranty. (Leon?) was very sweet and honest. I recommend going here for your tire needs.
Incredibly helpful after an unexpected flat tire. Quick & professional service and Peter helped me get sorted quickly. Will definitely use them again if needed!
I have been coming to location for awhile now, Peter and his crew are the best out there. Peter will tell you exactly what the car needs without being pushy, its always appreciated. Definitely recommend this location for car service needs!1
We always get excellant serve here. The staff is friendly, the business is clean and the repair work is done to a high standard.
Great experience with Tire Choice. Peter was incredibly knowledgeable and was genuinely enthusiastic about ensuring I left happy. He was able to beat all the competitors in the area and if a cheaper option was better suited for my needs that was what he recommended. His shop was out of the way for me personally but I will be going back in the future.Thank you Peter and your Tire Choice team for a job well done.
I visited this location recently, after purchasing an older work truck. Mr. Lopez was very professional and informative. The truck is running great, give this location a visit!
Fast in and out! Highly recommend
Got to Tire Choice on BIG BEN And 301 at 11 50 was told that they were 1 hour behind so I said Ill wait 1hour and 20 minutes still no oil change so I said back my car out of the stall and give me my keys its 1:45 and Im at American Oil change in SUNCITY Ive been a loyal customer of Tire Choice for 8 years no longer and I will stop Recommending them as of 1:20pm 12/28/2020
This place is great, if you need your car fixed right the first time. Stop in and see James Beckham.. he is the best mechanic around i personally known him for many years.. great friend and great mechanic!!Great suggestions, no bull, you wont be disappointed. James is always willing to help others and not think twice about it.
Chuck and the crew were great. I was surprised by a flat tire when I went to the garage today. Topped off the air and headed straight to Tire Choice (per great ratings). Chuck is very personable, helpful and professional. Hard to find a shop that focuses on treating their customers like people vs numbers. Chuck accommodated me at the end of the day with a tire assessment and repair that keep the guys well after closing time. And for that, I am very grateful!!! Five star treatment from a five star guy!
Been a loyal customer at this location for over 6 years. Peter always takes great care of my vehicle and provides prompt excellent service.
This is a modern auto shop with old fashioned values. When you go here, expect to be treated right. The guys in the shop explained everything in a simple, but not condescending way. They made sure I knew exactly what I was getting charged for and what work was going to be done. They even went out of their way to find me a couple coupons to help bring down the cost. They believe in putting the customer first, and charging a fair price for parts and service.
Peter and his team always go above and beyond every time I’m there! Even if it’s is for a simple oil change. I stopped going to my local guy up the road because the travel time is worth the service I receive when I go here.
Tire choice is by far my go-to place for car needs. Peter has gone above and beyond for me every time I’ve had to come to this location. Fair pricing, and most importantly, he is trustworthy. Definitely returning whenever I have car needs.
The team here helped me with a late afternoon flat tire. They managed to get me back on the road in an hour -- with a patch -- rather than selling me more than I needed. Honest and fast ... thank you so much!
I starting coming here after a friend of mine recommended the place. Every time I go Chuck and everyone who works there are absolutely amazing. They are honest, no pressure, and patient. The times they have completed work on my vehicle the work has been stellar. I highly recommend their location and they won’t disappoint.
Thank you so much Peter for helping me out. Was going to Christmas party and realized tire was going flat quick. I know you were already closed and I so appreciate you helping me out and taking care of me after hours. You guys are the best. Happy Holidays to everyone at Tire Chooce.
I keep getting low air pressure warning,so I did take care of it. And its good for a couple days and the warning light back on again, so after third time!! I gave up. Take my car to Tire Choice and mechanic take a look and fix the tire nail in itThe reason that I give Tire Choice 5 stars is because the honestly of them.Because I asked do I need to get a new tire and the manager explained to me that tire is fixable,no need to replace them and no charge for services!! So, I am a Tire Choice customer for life !!
Perter is very enthusiastic, professional and courteous. He took care of all my SUV needs: brand new tires, oil change & brake fluid change. He prioritized my vehicle and got it done before the allotted time, which I appreciated it very much. He made a new repeat customer today.
When my mother needed assistance with all 4 new tires she received excellent and professional service by Peter. He really went above and beyond to make sure she got everything she needed.
I would give them a zero if I could. I am going to report them to the BBB. My car blew a water pump causing the serpentine to come off. Hence I also lost my power steering. I took my car there as I worked one building down from them. They wanted to charge me 1500 dollars!!! I priced the replacement parts and they were less 60.00 dollars. I wanted to take my car back to my business and have AAA tow it to my mechanic. I was informed that in order to do that I had to pay them 142.00 because they had done a diagnostic test already. I was furious! Within five minutes of arguing with Peter the manager, he dropped the price four hundred dollars. Now it became 1,099 dollars. I just gave up and let him fix it. I needed my car. When I returned to get my car I asked for the diagnostic test results to give to my mechanic. There were NONE. He informed me that a mechanic had just opened the hood and took a look around!!! 142.00 for someone to take a look????? I asked them to check my oil as my car does not have a dip stick. It is located under the car. Did they give me that request???? NO. I will never give them my business again. They are a rip off. Tow it to your mechanic!!! I am going to post a sign in my car window every day to warn people of their unfair business practices!!! They can go to hell.
So last week my car unfortunately broke down on me so I had to get it towed to tires choice. Come to find out my alternator went out but Peter and his staff diagnosed the issue and fixed it in record time🙏 they did an awesome job and didnt break the bank, will continue to be a repeat customer when needed.
Great overall service with Chuck. He was able to help me out with a new tire after explaining to me the risks of trying to plug my tire versus just buying a new one. I didnt feel like he was trying to push any sort of sale on me and he was very clearly taking a customer-first approach. I will be a return customer.
As a ride share driver I have been very skeptical of auto shops but these guys are really great and provide great service. Peter listened about the issues with my car and my budget. He offered many options and offered me help with their credit service. I didnt think I would qualify but to my surprise I did. I was able to get more done to my car and paid little out of pocket. Now I can pay for what I got done over 6 months at no interest. They really helped me out and my car is working great again. Their mechanics know exactly what they are doing and they are professional. I dont trust mechanics often but this team and store has my full faith and confidence. Thanks guys!Came in again and Eddie helped me get right back out in a timely manner and back on the road. Anyone and everyone should bring their cars here to get it professionally worked on with great customer service.
Replaced 4 tires and an alignment. Gave the best price out of 4 places we shopped. Dropped it off with no appointment, and they had it done in 1hr.
I came in for a simple oil change and low pressure check. Little did I know there was a hidden 8.28 Shop Supply Fee that represents the costs and profits to the motor vehicle repair facility. They also forgot to tell me there was an object in my tire that they had to leave in there until I was paying. They mentioned some ways to fix it but they didnt want to try. Annnd I had to ask to run through the checklist on my car since they didnt offer any info. Hard pass on this shop.
Excellent experience. These guys will provide you with quality and trustworthy service. Chuck and his team Jose and Steven went above and beyond when my car had major issues and were very fair with the price to repair. I will be coming back. Thanks again
Always friendly and fast
Super professional guys there and they always do great work in a short time. I never go anywhere else for my car needs!
The most outstanding service I have ever received. I initially went in for a patch job and then possibly a new tire. The manager Chuck actually went to my car and pulled the nail to make sure I didn’t need a new tire!!!!! Who does that??? Most stores would’ve sold me a tire anyway!!! Chuck and Peter were very kind, courteous and professional!! I was so excited I gave chuck a hug!!! I will always come back here for any needs!!Definitely recommend The Tire Choice!!
I needed an oil change for a road trip. I tried a business down the street that was open til 7 and at 6:20 they told me it was too late to get it done. I called Tire Choice and they told me they would be happy to do it. They handled the oil change with a free tire rotation and checked my tire pressure as well. They were fast and extremely courteous despite having to stay 20 minutes past their closing time to complete the work. I am sincerely appreciative of their commitment to service and I will continue to do car maintenance through them.
The guys here at tire choice were amazing and always fast at what they do. I have been here a couple times before and they always fixed my situation. Very reliable and friendly people...I recommend this place for sure and thats why I give them 5 stars if I could give more I would. Efficient all around.
From walking into the door all the way to walking out with my keys in my hand knowing that my truck was well taken care of buy one of the best cruise possible. I couldnt say enough about my man Eddie though. Very professional, very understanding, and kept me well entertained while I waited for my vehicle to be serviced. Highly recommend for anybody out there looking for quality work for a reasonable price
Excellent customer service. The manager was professional; very direct and straight forward with pricing and explaining my options. I like the fact that he tries to work with you. I consider this an honest place of business and would definitely go back.
Hands down the best place I’ve been to. I went in there for an oil change and that’s what I got. It was quick and everyone was extremely friendly. Peter was the one that helped me. They didn’t push anything on my or try to oversell me. They gave me suggestions on what I needed and a time frame, but didn’t make me feel like it was now or never . Definitely will be a frequent flyer here !
I want to thank Tire Choice and Peter Lopez at the 3603 S Dale Mabry Hwy, Tampa store. He did a phenomenal job at explaining my cars issues and why I need to address the needs. He is very thorough and makes the customers feel welcome and informed. I did spend $900 dollars but I fell it was worth my investment in the future of my car. I will continue to go to Tire Choice with the great service they provide.
Top notch guys!!! These guys really took care of me in a timely fashion and had me on my way in no time. They addressed my concerns and even went above with the vehicle inspection. Their alignment machine is quick and is worth the money. Helped with a camber issue and saved my newly installed tires. Thanks again guys....
Excellent customer service! Jose was great! I will be back!Had another great experience at this shop. Chuck and Eddie were great. Got the work done and in a professional manner. Very impressed with this shop and will continue to bring my car back for service.
Chuck, the manager at the South Dale Mabry store, has been my go to tire guy for many years. He is honest straight forward. When dealing with car repairs we must be able to trust the consultants. Today I found Pete to be equally as competent and trustworthy. I drive out of my way to come to this store with all three of our cars!
Manager Peter Lopez Llanos was very professional and helpful. He let me know when I could bring my vehicle in with the least wait time and he kept me informed of the progress. He made sure I was aware of my options and made recommendations but with no pressure - I really appreciated that. The work was done promptly on my SUV. I believe that they were thorough (they said they reset the notice light which not everyone remembers to do when getting an oil change) but I also think that they worked steadily because my wait time was not too bad (~1 hour) for an oil change, tire rotation, wheel balance, and overall check. I have used this Tire Choice location before and I will do so again in the future. Pleased with the service and staff.
Peter was great and very professional. With my situation. For a quick tire repair. Happy holidays Peter.Would highly recommend this location.
Very Helpful Staff. Willing to go the extra mile to help you resolve your problem. Would recommend them for planned or emergency services - more than just tires, they have master mechanics on staff too!
Chuck and his team took very good care of me. I have been using a dealership across town for all my service, but I will no longer be doing that! I had a great experience with my recent tire purchase and ended up doing some additional business with Tire Choice. They have a new customer and we will be bringing my husbands car in soon.
I took my car there and the Mgr. on duty tried to charge me $800. for a brake job two other places said I didnt need. It use to be a good place when Ken was there.
Great overall experience. Excellent customer service
The two gentlemen were wonderful. I needed a battery unexpectedly and they installed it at cost with no labor charge. I would recommend them as a woman. They wont rip you off! Thank you!
I came in with a nail in my tire unfortunately it was not patchable. I wanted to thank Chuck in how helpful he was on a very busy day. He took the time to search for new tires and walk me through prices. He is always helpful and professional!
I recently visited this location in South Tampa on 03/18/19. The manager, Chuck, has been in the business for decades and for good reason. He is very good at what he does, provides excellent customer service, and is knowledgeable about tires.Admittedly, I dont think this is the cheapest place to get tires or have your car serviced, but it will likely be done right.
Excellent service! Everything was timely promised. Peter was extremely helpful and polite not only to us but also phone customers.
Awesome service! Chuck was an amazing help for me. After accidentally filling my car with diesel gasoline, I was very upset and felt like an idiot. Chuck helped me resolve my issue quickly without making me feel worse than I already did. It was quick, helpful and reliable. The price was reasonable and I didnt feel like I was being talked into anything I didnt need or want. I highly recommend using Tire Choice for any car issue.
Had a nail in my tire and was looking for a fast, cheap plug. Peter helped me figure out the best option for my tire on my budget. Friendly and knowledgeable, I would definitely tell anyone with issues to come here. One of the best prices around, especially when compared to their work and speed.
The staff was very friendly and quick. They didnt push anything crazy and took care of things promptly and professionally. Definitely coming back for more tire needs.
Excellent customer service! Peter took care of me and he was extremely accommodating and efficient. This is a great place to bring your car to receive quality tire maintenance and prices.
Excellent customer service at Tire Choice! Peter was very helpful in identifying immediate needs to fix my vehicle without charging outrageous rates quoted at the dealership!
Fast, efficient and great work.
If you need anything done go in and see Derek. Derek first off knows exactly what he’s talking about and second knows nobody likes to spend money and will help you as best as he can. I recently had a lug but break and noticed it and he told me when I come back with my new ones they will put them on free of charge written and signed because they worked on my tire and had noticed the problem. On top of that he’s a great guy to talk to that will make the wait a lot less of a burden.
Awesome service - fast - professional- a simply great. No one wants a bad tire - but these folks took care of it fast for a very fair price! They now have a customer for life! I’m not usually reviewing on google - but these guys are Awesome!!
I went an entire choice at 5:10 in the afternoon and they werent closing until 6:00 but they were so lazy they would not help me and I was driving on a flat tire I called tire kingdom down the road on Henderson and they told me go ahead and come in they would stay late and help me and they did and I was in and out of there in 10 minutes.
Mr. Derek Borrero was professional, courteous and knowledgeable. He is certainly a CREDIT to your fine company where weve shopped since moving to TAMPA 3 years ago!!!! As a business owner, he is the type of young people I hire!!!ThanksRegards,Jim and Susan Nolan
More of a quantity over quality type of shop. My favorite part is that the guy at the front desk describes the work their doing like its a long, difficult process when I know its a simple job. It must be a way to protect their pricing because it is expensive here. I would suggest looking elsewhere.
My car started shutting down in dale mabrey during rush hour. Luckily I happen to be by The Tire Choice. I pulled my car into the lot and I was welcomed by chuck with the utmost warmth and care. He was very helpful in my time of need. Highly recommend it. Thank you Chuck for everything.
Alex took excellent care of me. I was taken in right away at 6 p.m. with an hour until close. He gave me a number of options and suggested a particular tire to use on my car. I had all four tires installed and balanced in 30 minutes! That is amazing! Great job by Alex and his team, very impressed with the service!
Had a tire issue on a Friday, almost at closing hours. Jose and his team were amazing. I was able to get new tires without any issues. Very impressed by their costumer service and efficiency. Jose was extremely helpful and professional. Thanks guys
Chuck and his crew are awesome! Honest, fair and quick. I would (and will) recommend this auto service center to friends and colleagues. In fact, I did so this morning!
I always bring my vehicle to this Tire Choice! Peter Lopez is outstanding and always takes great care of me. He provides excellent customer service and manages to squeeze me in no matter what. I trust his suggestions and feel confident in the work Peter and his staff perform. I highly recommend this Tire Choice for any and all vehicle servicing.
Tony and chuck were so helpful. I had a nail in my tire and Goodyear told me they needed to change the whole tire. I was not in the mood to pay. So I brought the car to chuck and he helped me out greatly. The job was quick and saved me a lot of money. My tires still had a lot of life. Chuck helped me with a quote for some new tires and Tony fixed my tire so quickly. I was impressed with the service.
Great service here and super friendly staff! Came in with an alignment issue and they got me squared away with no hassle.
Peter Lopez was outstanding. The service provided was amazing. He was prompt in time to have the technicians inspect my vehicle and then provide me with an accurate estimate for the repairs. Shop and showroom was clean. Definitely the place and person I would like to continue to service my vehicles with.
I had nothing but the best service today and I was taken care of at a great price. Come to these guys for tires and service on your car they do A1 work!!!
Amazing service! Josh made sure I got every discount possible and didnt try to sell me on anything I didnt need. As a woman who knows NOTHING about cars I feel like its always so easy to take advantage of me at these shops but these guys actually sold me the products with discounts and gave me great fast service. They were kind and accommodating and if I ever have car problems in the future I will definitely go to them!
Chuck Crosby, store manager, was very helpful. I had a nail in a tire and after pulling it and checking the area, recommended against replacing the tire because he saw no evidence of a leak. Most people would have tried to sell me a tire.
Great customer service and skill! Very friendly and responsive. I walked in with tire pressure issues and Chuck went to work right away to discover and correct the deficiencies. Even though he was very, very busy with other customers, he jumped right in to help me. I did not have to wait at all and was on my way as soon as my tires had the correct air pressure. Recommend this business to all!
Going to Tire Choice was the best decision I ever made! Chuck Crosby helped me find the best tires at a great price! He told me everything I needed to know and genuinely took care of me. 100% recommend!