I would like the district mangers number to this location they are rude sat at driveway 10 minutes before being acknowledged then when I gave them my order they didn’t even listen then got mad when I yelled at them that the customer service was poor when I called they wouldn’t give me managers name this place is ran by children and all staff needs to be REPLACED .. I would give them 0 stars
Why on earth does it say it’s open 24 hours?? Drove 18 mins to get my son some ice cream at 9pm and was closed!
Went to this location at 7pm on a Sat and the lobby was closed! My son wanted ice cream so I went to drive through. I waited for 2 min and no one came on speaker. I asked if they were open and they said yes..just wait. So I sat there for another 2 min. Then they asked what do I want. I asked if they were serving ice cream and he said yes. He named the ice cream off to me, thats why I gave one star.. after I got to the window and gave her money, she said she cant give me change and stared at me. Then she asked what do I want to do? I said I would like my change. She went in tip jar and gave it to me. Something fishy going on in there, they never even opened register 🤔.
Very bad customer service, placed closed at 9pm and I went to drive through at 830pm 30mins before closed, and they tell me emergency shutdown totally unacceptable. To me it sounds like you got people working there that are lazy and dont appreciate a paycheck
Great service, very friendly and professional young lady served me. I am not just a coffee drinker. I like to have it made just so. And my server has once again made me feel like I am always welcome. She seemed to be happy with her job, smiling and greeting folks. It was night when I went there, yet my coffee was fresh and delicious.
Love the flavor of the month each month. Staff friendly and always get our ice cream out quickly. Lots of places to sit inside.
This is one of the cleaner locations. Food was not fresh. Coffee was great. Staff is congenial at best.
Love this place, great customer service! Everytime I order for myself and my job they know exactly who I am(drive through) and what I want, which means they take time to remember and learn faithful customers! Nothing like an ice coffee with whipped cream with a shot of Turbo to start your day of dealing with 30 to 50 children for 11 hours a day! Thank you Dunkin Donuts East Hillsborough Avenue.
Great service. Employees were polite a,nd courtesy. Worth the drive. Atmosphere was relaxing and enjoyable. A++
Great Clips friendly service good coffee. Little slow.
Their WAFFLE BOWLS are out of this world. 🐼
I tried the jamoca & strawberry cheesecake it was delicious😋😋 customer service was great she gave us samples of the ice cream, very polite bubbly.
Service was fast and the icecream was great and the prices are great too.
Arrived at 8:50 pm on Saturday night and the lady working the window said Im sorry, Baskin Robbins closes at 8:00. Yet, it is advertised as 24 hours online and I know for a fact Ive bought ice cream from the same location as late as 10pm in the last 2 months.
I went here late night at 1:30am. They remade my order twice and still got it wrong and then had the audacity to be rude. Who eats a banana split with oreo and Reese ice cream. Disgusting. Just doesent make since.. I just gave up and left. People make their job more complicated then what it really is.
Quick and easy in and out. Good selection, friendly staff. Good prices.
They were nice, but my drink tasted kinda funny! But great customer service!
Drive thru line is long but its because of how busy this place is...Great service!
Very unprofessional! I would allow my dog to eat at this place
Clearly hollowed out scoops. Very limited flavor options. Gave us wrong flavor for one.
They tell you an item isnt available if theyre too lazy to make it
They lie about their “Baskin Robbins” hours. Made us waste a trip just to say that Baskin closed at 8, we called other locations and they said that’s not true or how it works 😒 The staff is clearly rude and incompetent.
What a great place to enjoy a cup of coffee and a donut!
I order hot fudge sundae not chocolate syrup. The didnt know what anything was.needs retraining.
Love the ice cream selections
While the staff was friendly the food tasted at least a day old, the food was hard and unappetizing. It was not a good Donut.
Another good visit.
Very friendly staff and fast service
Quick. Service and great. Food
Rude drive thru youth personnel
Not to shabby... Friendly staff
Ice cream is the best
Didnt have a wide variety of ice cream
I guess this store is not 24 hours lady just told me shes the only one there and that they are closed...please explain this plus she was rude.
Went there and no chocolate ice cream...Really???
This is not open 24hrs!
Great place
Ok
Took 5 minutes to get one order
Customer services awful😫
Slow service
Always great
Good service
Plove the place
No air conditioning
Delicious
Horrible services!!!
Its good
Like it
Great
Low prices