Best experience ever! Chris, the associate who helped me was very knowledgeable, courteous and professional. I highly recommend this Verizon store and have Chris help you.
Best experience I have had yet with Verizon. Chris was extremely knowledgeable and professional. Handled everything with ease. Highly recommend coming to the Taunton store for all your needs.
My fiance and I came into the store looking for a upgrades on our phones. We had Matt to help us. He was very knowledgeable and patient. He offered great feedback on different phones we were looking at. Overall we are extremely happy with the customer service that he provided. We will definitely come back to this store if we have any issues. Thank you
I came to Verizon today to get an upgrade and Matt was beyond helpful. He took the time to explain everything to me and ensure I got the best deal. He went above and beyond to make sure I was happy with my service and the choices I made. Highly recommend to come to this store and work with Matt!
I stopped by yesterday (3.23.21) because my iPhone screen cover had a crack. Matt C waited on me. The store was busy but somehow he managed to wait on multiple customers effectively and efficiently. Great employee and great experience.
Jordan was very helpful and made sure we left with all of questions answered! We will definitely go back.
This Verizon store in the employee is the worst Verizon establishment I have ever been to. Recently moving into the area I transfer phone service no Internet service cellular service to Verizon. At first I was happy that there was a Verizon store around the corner, not noticing that nobody ever went to the store and for some odd reason it is strangely always closed. I learned why the hard way. Their customer service is horrible. I ordered a product that I never received and the worker lied to me about it. Upon ordering the device I was told that I would be notified when the device Arrived but I wasn’t. The two good workers that they have there left the store and I don’t blame them.
Matt used his excellent knowledge to set up devices and explained the features without the pressure. Great in-store experience.
Matt did a great Job... He got me to go thru the insurance pay 9 dollars to get my phone traded old device he was able to 800 dollars off an 800 dollars. SAVED ME.HELLA.MONEY ON MY PLAN. SO SEE MATT ON COUNTY St. Location. So happy today. Matts THE GO TO MAN.
Michelle was extremely helpful and fixed my phone.
Very happy with the service I received. Jordan was friendly and knowledgeable. Made upgrading my phone easy and painless!
I won’t go to anyone else except Chris Harwood for anything phone related. I’ve even brought my family to him! He always gives exceptional service no matter how busy the store maybe. Highly recommend TCC!!
When I first intended to write this review, it was going to be very positive. I thought everything went perfectly. Boy was I wrong. The store told me they had no labels to return my traded in phones and to call Verizon for a label. Well I did that only to find out the store never processed the 4 trade ins, which by the way, are worth $1000 total. Went back to the store again (3rd time), and was told to do the trade in online myself. Tried that...and was not able to get the same deal I first came in about. So now I have to go back to store again tomorrow. Never will I ever return to this store once this mess is figured out. You would think when making a $4000 sale for 4 new phones, they would be a little more helpful and thorough.
The man who helped me out name was Chris i believe . He was very helpful in getting the service me and my wife needed with transferring my service from my other provider whom i had been with for 25 years . This is what i feel is customer service after not receiving it form the other provider. I would recommend this business to anyone looking for cell plans and service.
Matt was amazing and extremely knowledgeable when helping my wife and I buy new phones. Highly recommend stopping by when hes working 💪
Anxious about upgrading? Not sure which phone is best for you? Go see my man Howie and he will take care of everything for you! Great guy who truly connects with his customers. Thanks again Howie!
Chris Harwood is the best ever! He was knowledgeable and very personable. He explained everything to me. 5 stars... make that 10 stars!
Chris was absolutely amazing! He took his time to fix my iPhone and ensured it was done right, instead of just selling me a new phone. My phone is incredibly important to my job, as I am a nurse and have frequently been on call during the pandemic. I can’t speak highly enough of the experience. In all my years as a Verizon customer, this was the quickest and most helpful interaction I’ve had with an employee.
Chris sold me my new iPhone today and all in all it was a great experience!! Super friendly, nice guy with tons of patience. Would highly recommend going to the see him for any phone needs. Glad I chose this location for my purchase. Thanks again Chris!
Hunter took excellent care of me start to finish, while he also helped many other customers well too. shows immense professionalism. The manager Chris is absolutely just as helpful as well. I will only go back to this store in the future.
Matt provided great service and was very knowledgeable about product and services.
We bought 2 Samsung phones here this week. Jordan helped us, and he was super helpful in getting us all set up and running. We had planned on going to another store but they canceled our appointment..we are so happy we ended up at this store and received excellent service
Hunter helped me very very! Was very good at putting those screen protectors on. Not a pushy typical cell phone salesman trying to get you to upgrade. It’s nice to be able to trust the staff!
No help at all they need to hire competent people
Chris was absolutely amazing helping my husband and I switch to Verizon and set up our new phones. He was very professional, knowledgeable, and personable. I highly recommend going to the County St, Taunton location.
Matt was extremely helpful, great service highly recommend
Went to the store and Jordan got me a great deal on 2 new phones! Thank you Jordan!
Chris is awesome!! I am a senior citizen on a fixed income, so he did his magic and put me into a great phone I could afford. He was patient and helpful teaching me the new phone. He helped set up my apps and went the extra mile for me (give this man a raise). Special thanks to Hunter to for trying to fix my old phone and for being honest with me about the need for a new phone. Chris is the best, I hope he never leaves TCC-your company has a true diamond of an employee here, please treat him well.
Took my phone into the Verizon store in Taunton because my text to speech was messed up and Matt was able to figure out the problem. Thank you Matt
Chris, HOWIE is a rare gem and absolutely the best in the business. It is quite clear that his knowledge an experience far surpass anywhere else. His relaxed demeanor and genuine concern for other people will put you at ease in an otherwise strenuous process. Friends dont let friends go to other Verizon stores, we only see HOWIE.
Matt he was very helpful and knowledgeable and gave great customer service.
I had an awesome experience grabbing a new upgrade here earlier today. Chris was awesome! He really outlined the choices and options I had for upgrading today and never left me in the dark about anything. He was honest and straight forward and wasnt afraid to offer his opinion on things. I really appreciated the level of professionalism and integrity on his part. Hes also a super great guy! Really made the whole experience that much more enjoyable.
Chris is always available and ready to help! He has been my trusted source for many years, and I could not fathom technology with out his knowledge and expertise. His kind manner is also a big plus! He’s always willing to help! Simply the best of the best!!
Hunter & Chris are so helpful and professional. No matter the issue, they will go above and beyond the help you. If you live in the taunton/raynham area this is the store for you! Come here! I will only come here no matter the commute.
Always very helpful! Jordan is always there whenever we have a problem and he never fails to be super helpful, great dude!
Chris help me out everything went great I appreciate it would recommend to anybody thank you
From start to finish,Chris walked us thru the process of buying new Verizon phones.We picked out cell phone covers while we were there,Chris set up our new phones,put the cases on,and the screen savers.He gave us a crash course on using them.We have always had LG, but purchased Samsung Galaxy .....EXTREMELY HAPPY WITH OUR NEW PHONES,service was great and friendly.....so nice to be treated with respect.
Not very happy with this store. Switched back to Verizon from another carrier. Went to this store and purchased 3 phones and ordered 3 phones on May 20, 2020. Jordan was the salesman and completely messed up the purchase including ordering the wrong phones. Went back finally on the 29th to pick up the last 3 phones. Took me over a month to get the receipts emailed to me for what I thought was just sales tax only to find charges I was never told about. It’s been another month with no explanation as to what the charges are and why I was not told about them by Jordan. Jordan made so many mistakes, I can’t even name them all. One screw up after another. So much frustration over this entire ordeal. Either Jordan shouldn’t be working there or someone should be watching over his every move. Ryan the rep helped some, to make things right, but it’s been over two months with no answers. He finally asked me to call him this week but at this point I don’t even care any more. It’s been over two months with no explanation as to why I had these added charges on my receipts. Receipts that should have only been for sales tax. I 100% regret walking into that store. If I could give it a zero, I would.
Horrible customer service skills. Came in to upgrade my phone 9/12 at around 12:30. I wasn’t even greeted by the 2 men working, I had to approach them first. Asked a few questions about the new iPhone 11 and he didn’t go into depth about the differences so I had no clue what I even wanted and just within the 3 minutes from being at this location me and my boyfriend left to a different Verizon store because the customer service was that awful. Won’t be coming back to this location again.
The best salesperson ever. Chris Harwood goes over and above making sure your happy and understand everything
Chris s the best. Helped me transfer my stuff and helped me add a tablet to my account. Best there is
Great service provided at TCC. Both Chris and Jordan helped me get my pre- -paid phone back up and running! Thanks for all your help today.
I have been a Verizon customer for years. Chris H. and his employees are always so helpful and always make sure to answer my questions honestly and completely. Any time I need help with something this is the only Verizon store I go to.
Chris Harwood was very professional and knowledgeable. The service was fast!
Hunter was very helpful, helped me pick out the right equipment and answered all my questions happily.
MATT was great very helpful and professional
Jordan helped me set up my new Galaxy today. Great experience.
I went to the store to get new phones for my daughter and I, and Jordan was very helpful getting us all set up.
Chris and hunter were very helpful and I would go back to this store if needed!
A very comfortable and low pressure atmosphere. They are very responsive and helpful. Extremely professional, can’t say enough good things. I used to dread having to go through the upgrade process, now is the only store I will use
Chris Harward knows his stuff! Very knowledgeable and easy to work with. Wouldn’t work with anyone other than Chris. Where he goes I go!
This is the Version store you want to do business with. The manager and staff are great to deal with they really know customer service. Thank you Chris for all your help.
Chris is great. A+ customer service. Did not try to up sale. Able to explain our account to us. I recommend TCC Taunton.
Chris is great explaining what you are buying and giving options .
Chris and Jordan are awesome. Had a great, smooth experience in upgrading my new phone and the Treat Yourself Bundle deal They answered all questions asked. Im in love with my new phone, case, screen protector and. Are charge. THANK YOU TCC Taunton!!
What a unexpected pleasurable experience! I dread phone issues and technology at times. Chris H was professional, courteous, and had patience of gold! He took the time to explain and teach me things I didn’t understand before. He is extremely knowledgeable and is my phone guru. I wouldn’t go to anyone else.
Ever since I’ve stepped foot in this store Chris and his staff have hands-down provided 5-star service Over and over again. Chris is super honest and always has the customer’s best interest in mind, always. I won’t go to any other location.
I have been dealing with Chris Harwood for years now, I would never go to anyone or any other carrier because of Chris. He has the customers best interest at heart. He has gone as above and beyond for my family and I.You will never be disappointed with Chris, he is always available to help.Thank you Chris!!!
Very easy and friendly. They always take care of our needs. This location and staff are one if the reasons we stay with Verizon.
I ALWAYS GET AMAZING CUSTOMER SERVICE FROM THIS PLACE. THEY ARE COURTEOUS AND TO THE POINT. IF THEY DONT KNOW THE ANSWER THEY FIND IT FOR ME. I HIGHLY RECOMMEND THEM.-T.N.
Went to buy a new iPhone and Jordan was a great help.
Over the past week I have been on the phone for over 6. Hrs. Jordan fixed my issue with a laugh within 10 minutes! Thanks Rockstar Jordan
Chris was great! It was so easy and he made sure I got everything I needed for my new phone..
Went there for the first time. Chris competentely solved my needs without feeling rushed or hustled.
Great place, I changed from Verizon store to TCC because Chris is so knowledgeable and helpful. He explains everything and is always available to help when needed. Thank you Chris
Do not go to Verizon. The staff is overworked and its not their fault theyre selling bad phones to everybody and not caring enough to show me a good enough phone that would be a much better deal than the one I got. I highly recommend going anywhere but Verizon. They used to be one of the greatest services but now they make it a little bit better service because of their towers but the 60 less and get the same thing unlimited basically but you got for 100 there and you dont get unlimited
THE best experience ever due to the fabulous staff at this store! I don’t usually write reviews but felt compelled to spread the good word about the service at this store. Personable, knowledgeable, and not your typical sales people!4/29/2021 Matt was fabulous! Super helpful and knowledgeable!
My family and I have been customers for years. When ever I go in with an issue or problem Chris Harwood and his staff are super helpful and full of knowledge!! You could not get better service!!!
I came to TCC from MetroPCS. Chris H and staff made the transition very easy for me. Always there for me with my tech questions and when I had to upgrade my phone. Highly recommended!
Chris was a great help buying my new iPhone. Really appreciated his attention to detail and recommendations
Chris in Taunton was amazing. He is a personable and knowledgeable guy. Eased my anxiety and was quick to help!
Best place ever for buying a phone or questions with your phone/service. Hands down the most knowledgeable and friendly staff ever!
Chriss patient and beyond helpful. Thanking you for him and his knowledge.
Chriss awesome set up my new phone
Chris is THE MAN! Super helpful and has all the tips&tricks. Will be going back!!
Chris was very professional and thorough while setting up my phone. A pleasure to dobusiness with.
Chris has been helping our family with our phones for a few years and has been great Now all our friends go see him for there phone needs also!! Thank you for always helping!!
I was very pleased with the manager of the store. I was having trouble with using maps on my new cellphone. The verbal directions would not work. After 3 times the mgr got in my car and he found the problem. Works great now.
The service and attention that we received from Chris Harwood in regards to providing me with a new cell phone was amazing and I will give him my repeat business.
Jordan is awesome and very helpful!
Great service thank you Chris for helping me today.
Give yourself plenty of time. The process take time. The sales peeps are friendly and very helpful.
We had an amazing experience at Tcc Taunton! Chris Harwood made the purchase of our new phones easy and painless. I highly recommend going there for your Verizon needs!
Great service, extremely detailed oriented. Chris is the man to see for any of your cell phone needs.
Customer service rep was awesome. Thanks for replacing my screen protector!
Chris is the bombDOTcom. Best manager. Best worker. Always making sure his customers come first. 10 outta 10 recommend even if Im not in the state anymore when I return Im visiting. Taunton verizon is the bestttt
I had the best experience here today, thank you to Chris Harwood for everything he did for me today!! I have dealt with him in the past, he is very professional and amazing at what he does, I highly recommend going to him for business!!!
Bought a new phone with the Managers help. The experience was informative and efficient with superb customer service.
Chris was a big help, super friendly, and got me the best deal on accessories for my new phone. I’m glad I went here to upgrade instead of the other stores in the area.
Great experience chris hardwood answered all questions an went above and beyond to make my experience great I recommend him to everyone that has a problem with there Verizon phones.
Everytime I have a problem with my phone I go to see the wonderful associates at TCC. They are knowledgeable about the products and very professional.
Absolutely top notch experience. We worked with Chris Harwood on the purchase of a Samsung galaxy note 10, Samsung watch and 2 ipads. He went above and beyond to understand our needs, took the time to ensure we understood the products, and even stayed when we were late to pick up to ensure everything was perfect. TCC Taunton is now our go- to for all cellular needs .. and we will recommend to our friends!!!
Great Customer Service!!! Theyve gained a loyal customer!
Chris was awesome!! Could not have had a better experience!
Chris was very knowledgeable, pleasant & patient.
Great experience, Chris H. Answered all questions an all around nice guy!!
Walter is the best phone upgrader Ive ever dealt with. Im never going anywhere else. Sensational!
Chris and Hunter went above and beyond to help me with my problems. I wont go anywhere else for my service because of them and tcc taunton.
They were awesome!!
This was a very friendly visit, Everyone was super helpful.