I visited this location yesterday and experienced speedy service and awesome customer service. The store associate/Mgr. Eric was attentive to my needs and was able to resolve my phone issue on demand within an hour. He was very knowledgeable about what was going on and what options I have to resolve the problem as well as what limitation All Mobile Matters can do. I really appreciate his honest and upfront approach and totally grateful he repaired my phone with just a simple battery replacement and cached storage cleaning. The price was very reasonable compared to the cost of new phone. I would recommend this service for mobile matters (pun intended) due to the associates insight of cell phones and customers guarantee of service. My cell is my lifeline and Eric saved me, thanks and go check them out in Tempe, AZ.
Eric, John, and the owner Jared were very professional and showed superior customer service! Anticipating our needs in the purchase of one of their phones, ensuring the complete setup, transfer of data & finalization in that process. They spent about two hours assisting us in that process & answering all of our questions. THANK YOU!
Eric at the Tempe Marketplace location was very helpful! Quick service, quick to get me in. I appreciate the excellent service! The Chandler location was very helpful as well. I called them on the phone and got the info I needed to get my iphone 12 screen replaced the next day!
Good service, a bit pricey!
This company helped my out tremendously, in a quick and efficient time. Would definitely recommend!
Jared was a fantastic help. Over and above with his service. Thank you. Would definitely recommend this store.Carol Mason Minnesota
Matthew Benjamin at the superstition springs location went above and beyond. I can’t thank him enough. You have a GREAT employee that cares.
Went in to get a new battery for an old Motorola phone. Couldnt believe they had it in stock, it was reasonably priced, and it was ready in an hour. Great experience all around.
Great service. Cheaper then the rest of the repair stores. They were super helpful and very nice. Will be a repeat customer in the future if I need this service.
Eric was very helpful to help fix a phone for us. We highly recommend and will be going back for any future issues!
I had to get my iPad glass replaced and they were able to do it within a few hours the same day. I accidentally dropped it again as soon as I got home (definitely not my day!!) and Eric went above and beyond to replace the glass at cost a second time, same day. Amazing customer service is hard to come by and I dont recommend places easily but if you need something fixed on your mobile device, this is the place to go. They deserve the positive review and your business. Thanks again for all the help!!!!
They were INCREDIBLE! I loved the service provided to me. Jared was the best technician ever! He was able to fix my challenging tablet. I will always be a lifetime customer. Thank you!
This place if terrible me and my boyfriend went in to buy a new I phone 10 and it stopped working 2 days later the screen won’t even turn on any more. And with there no return policy should of known they’d be trash. My advice go to a real Phone shop not some cheap place you’ll end up getting ripped off.
I’ve had several phones worked on here. Eric is the man! Walks me through everything and always goes above and beyond.
Eric provides prompt excellent customer service and goes above and beyond to assure the work is done correctly. I highly recommend all mobile matters for all your repairs. Thank you Eric!
I thought I was going to need to get my phones charging port replaced, but they gave it a quick clean and got it working again in 5 minutes. I really appreciate the honesty!
Terrell was very knowledgeable and helpful. Great customer service, I would definitely return and recommend this location.
I was sick and tired of having people repeating them selfs because I couldnt hear them. Went into there shop and Eric helped me out and fixed it right away!
I bought in my cracked screen on my Samsung Galaxy Note 10 Plus and they fixed it in under an hour. I was debating on this shop and another and the care that Jared and Jeremy took to ensure the correct part was ordered and even broke down to me that my screen really consisted of 2- 3 different layers...LISTEN if youre debating on what repair shop to go to...LOOK NO FURTHER!
Garrett did an awesome job repairing my water-damaged iPhone 11’s screen! I was starting to lose hope that it was repairable but he offered to try anyway like an hour before closing & he had my phone fixed & back in my hands in no time! Thank you!
Eric was awesome and greatful he could help to know what was wrong with my phone and was able to fix it.
Very helpful with A vast knowledge of electronically technical issues with cellular devices. Great customer service prompt exceptional work that wont break your bank ♡
Eric was a rock star! Fixed my iPhone while I had lunch. Highly recommend ask for Eric
Amazing Customer Service!! Very Satisified With the product I Purchased !! Plus they provided me 3 months of guarantee!! That shows how responsible and loyal this company is!!!!
Eric helped me out with an speaker issue on my phone, he was incredibly fast and informative. He gave me directions on how to fix any future issues I can have as well. Thank you!
My phone kept shutting down. Turns out there was a broken piece the size of half of a grain of rice...yes, it was really small. Incredibly enough, they were able to repair my phone and do so with such precision. I came here from a recommendation from a friend and I now pass it on to you. If you have any issues with your phone, your first stop needs to be All Mobile Matters.
Great price and friendly staff, would recommend, will be coming back!
LG G5 glass replacement. I highly recommend this location. John did superb work. The new glass did not come with a new frame so John had to meticulously clean out all of the old adhesive in order to reuse the existing frame. Well he must have gotten every last little bit of it out because the new glass fits perfectly. John was also able to clean up the contact points under my side buttons to get them working again - hadnt worked for years. Professional pride, quality and a fair price.
Eric replaced a front and back screen on an Iphone for us, great quality and great price. Very helpful and friendly - highly recommend!
I CALLED TO GET A QUOTE ON A TABLET SCREEN R & R AND A CHARGING PORT R & R. THE PRICING AND TIME TABLE WERE QUITE REASONABLE. AFTER SPEAKING WITH JEREMY K, HE SENT ME A SHIPPING LABEL TO SENT TABLET TO THEM FOR THE REPAIR. AFTER CHECKING TABLET, THERE WERE OTHER ITEMS THAT NEED REPAIR ALSO, HE GAVE ME A CHOICE OF ACQUIRING THE PARTS MYSELF OR HAVING THEM GET THE PARTS. AT NO TIME WAS THERE ANY PRESSURE TO BUY THE PARTS OR LET THEM BUY THE PARTS, THESE WERE SIMPLY SUGGESTIONS TO MAKE THE TABLET PERFORM AS NEW. THEY WERE VERY UNDERSTANDING, AND EXPLAINED EVERYTHING IN DETAIL. JEREMY IS A FANTASTIC ASSET TO ALL MOBILE MATTERS, AND REALLY MADE ME ( THE CUSTOMER) FEEL AS IF THEY WANTED TO DO THE BEST JOB POSSIBLE TO MAKE ME HAPPY AND SATISFIED. I TRULY CAME AWAY IMPRESSED WITH THEIR CONCERN FOR MY SATISFACTION AND IMPORTANCE AS A CUSTOMER OF ALL MOBILE MATTERS. I WOULD WITHOUT ANY HESITATION, RECOMMEND ALL MOBILE MATTERS FOR ALL YOUR MOBILE NEEDS. THE TABLET PERFORMS FLAWLESSLY AND JUST LIKE NEW!!!! IF YOU GET A CHANCE, ASK FOR JEREMY K, HIS CUSTOMER SERVICE SKILLS, FOLLOW UP AND DEMEANOR ARE OFF THE CHARTS!!!!
My phone gently fell on the floor of my car, and somehow it dented the metal casing and kept my power button pushed down. I was worrying about where to take it, since Ive never taken my phone to a repair place before because Ive never had a problem like this.Fortunately, I happened to be going to Tempe Marketplace that day, and noticed All Mobile Matters there, so by complete coincidence I went in to get my phone checked out. Eric was very helpful in looking at the problem and how to fix it, and quoted me a very reasonable price to get it fixed, so I left the phone with him.Turns out, the problem was so small that it only took a minute to fix, and I wasnt charged for the service because of how simple it was. I couldnt be happier with the quick and effective help I received, and Im so glad the store was there with Eric to help out. Thanks a lot!
Best experience trying to get my smartwatch up and running again! Worked with Matt and John. Both associates were very attentive, listened to my situation and proceeded to determine best way to fix. No upselling!, no making me feel I was teck illiterate (I am!!) and no rushing my issue through to get to another client. Attention to detail and specialized customer service makes this location your Go To for Oh Nos !!!!!
Thank YOU JOHN so much for helping my daughter with a simple repair issue. She was stressed. I couldnt assist from states away...I totally recommend your kind service.
Eric was awesome. He’ll make sure he get you right!
All Mobile Matters was AWESOME!!! Thanks For the professionalism, knowledge, courtesy, and promptness. Jared was able to resolve my issue in 1 hour and at a much more affordable rate than I was quoted by other cell phone repair companies. I highly recommend this shop if you need help with your devices. Thank you Jared and staff!!! Stay awesome!
Great service and fixed my Samsung Tablet quickly within a couple of days. Friendly service!
Great service, Eric is the man. Very straight to the point and very affordable. 45 bucks to fix my J7 screen in under 35 minutes. I highly recommend this place very affordable. The dudes picture all over is cheese and makes for a good laugh.
This is my 4th time coming in here. I’m a tech guy for a living so I understand electronics well. but alas, there are some things I can’t or am not willing to do.Let me just say- these guys are awesome! Think you can find a more reasonable place than this? I think not. They have never lied to me or upsold me on garbage. They offer military discount and are never a hassle to deal with. They guarantee their work and even have a new diagnostic tool that can get you in and out quickly- sometimes without having to take your phone apart to see what’s wrong.Once they are finished with your phone, they can coach you through some useful settings that you may not be aware of. Buttons don’t work on your phone? Phone doesn’t charge?No prob! They have several options to get you back to peddling those thumbs in no time.You will not regret giving these guys your business. Do them a solid them and clean all of the gunk and grime off of your phone before you hand them a bacteria biscuit.
This is my second time coming to this all mobile matters location. Jeremy is the best! Nothing but the best customer service! Super friendly and efficient ! My phones part came in under 24 hours and the time to fix my phone was under an hour! Very very pleased to have my phone fixed and will always come back to this businesss locations. Very happy with their service!
Eric was very nice and friendly. Service was quick and effective. Price was fair, but it is true that you get what you pay for and I’m 100% satisfied with the experience. I will for sure recommend to friends and family!
Brought my phone in after waiting a week for a part . They did not call me to tell me it was in. I was told It would be fixed in 1.5 hours. I waited and showed up at the agreed upon time and the tech hadn’t even begun to fix it.Not a happy customer.
Team is very knowledgable. Helpful and awesome
I came in and the guy I had was nice and all. The only downfall was thinking everything would be okay. I had cracked my iPhone 8+ phone screen and everything was fine besides the screen obviously and when I went to get my screen repaired the service on my phone no longer exists. I didn’t have any problems with it until it got repaired, even beforehand I still had all my bars and it was working perfectly fine and I was able to text and call without needing to connect to A WiFi source. The screen is only a replica of 3D Touch as well. If I would’ve know I would’ve saved my time and gone elsewhere
I am very happy with the great service I received today from Eric. He was very professional. He replaced my IPhone LED screen very quickly, and I walked out with my phone as good as new!! I would recommend everyone to get repairs done in this store at Tempe Market Place.
Eric was very respectful and polite. Quick service and helped with every issue I had with my iPhone. Definitely would recommend this location!
Loved the place. Went in thinking I would have to replace my microphone and speaker. He cleaned them out for free and phone works like brand new. Will definitely come back to replace my screen here when I have more time.
As always, they quickly repaired my phone and then helped me solve some storage problems with their tech savvy !! This was my eighth time seeking their assistance and they never fail to impress ! Great guys and a great repair facility !!
Went store in Chandler Mall, We dont repair here, go to my other store in Temple Marketplace, Went on my day off he at my Sony Z3v USB charge in the phone broke off, Been using wireless charger it take long to charge and get too hot been putting in refrigerator to cool it and charge fast phone off completely for fast, if have my part will fix they have about 3 hours give and take because working other phone there, GOOD JOB GUY, Thank You will my other same one but it white one
These guys have been so patient and amazing with me and my phone issues this past month. They have been more than willing to help fix the problems. I will never go anywhere else to have my phone fixed(hopefully I will not have to for a long time haha) Thank you to Eric for being so kind and understanding!
Replaced my Pixel 4 screen, and its perfect. Plus they were super nice.
Fast, efficient, and friendly.
Got my phone repaired! Thank you! Unfortunately, it took almost 2 weeks to get the part. I had given an alternate phone number to call when I could come in, but they said theyve been trying to call for 2 days, but they were calling my broken phone number. 🙄 Customer service was good. The gentleman that fixed my phone was extremely helpful. I see other people got a free screen protector, but looks like my model was too old for it. I would recommend this place to get your phone fixed.
I was having one of those day, that is until I stepped into this shop. Eric was incredible and managed to remove a broken and stuck on screen protector [that was applied elsewhere] where other shops had failed. If you need repairs I highly recommend this place. I plan on doing repeat business. Very professional, courteous and fast!!!
I went in with a cracked screen, paid almost $200 to fix it, walked out and the touch capability was screwed up. They told me “it may just need to load up.” The touch was fine, until they touched it.
Absolutely excellent service!I called ahead before visiting to see if the store was able to fix my phone. When I arrived about 30 minutes later, Jesus, had already verified they had the needed parts in stock and set them aside. He quickly checked out my phone and verified it was not as bad as I thought. He ended up only needing to replace the battery. He completed the evaluation and repair of my phone in about 20 minutes and saved me $40 since the additional work was not necessary. I recommend you check out All Mobile Matters at the Tempe Market Place if you need any cell phone repairs. Thanks for the great service!
The staff was friendly and efficient. They went out of their way to help me out of a sticky situation. Rates were very fair. This the second time I’ve come to them for my phone repairs. Definitely would recommend.
Best prices Ive foundI havent dropped the phone off yet though
I dropped my phone and broke the screen. For my lovely Samsung Note 11, they had the screen in stock here ( a rare find), and a protective glass ( I should have done this a long time ago) also in stock.All work was done by a very quick pleasant and knowledgeable staff. They were generously kind in their explanations, and pricing was honest.. I appreciate this so much.I also had them look at my laptop which was having data problems, and John spent a good portion of today re-setting it back to its original, so that I can use it again. This was done gratis, which was not expected.I love the location, with ease of parking. I can run over to Barnes and Noble, lunch or the movies while I wait.When you need repairs, do not hesitate to visit these people. They have worked hard to build up their business from the outdoor kiosk they came from! I will be recommending them to others. ~ R
The tech was wonderful he knew exactly what to do! I left happy
The gentleman at the All Mobile Matters Tempe Marketplace location were great and professional. It did take a bit longer to complete my screen repair, but it was worth the wait. The quality of the screen and the protector are top notch.
They were awesome! Super helpful, really nice, and they were able to elaborate what I couldnt understand. Prices werent bad at all and the wait time is short. Recommend to everybody!
It was super easy to walk in and get my phone screen replaced. Good price and helpful staff! I was recommended by a friend and I’ll make sure to recommend people here. Thanks Jon!
Nice staff, fast service! Quoted me over the phone. I don’t have a newer model, a 6S Plus. Although the screen was missing some glass, they were able to fix it. Picked up same day. All Mobile Matters, recommended above all else!
Honest, straightforward and did exactly what they said. Eric did a great job with customer service and installation. Would highly recommend. Drove from the west side. Well worth it
I tried to something myself and it didn’t go so well. They fixed it with no problem and within a few hours. Awesome service.
Eric helped me fix my phone in just a few minutes. They are honest and do amazing work!
I usually go to this store in the Tempe Marketplace to buy screen protectors for my mobile devices and have them installed. I have never been disappointed in all my visits. The people who work there are unfailingly professional and always installed any protector I need. In short, I am absolutely pleased with the service I received.
This store is so fast and so correct in there fixing of things I of either dropped on pavement or into a pool. The price accordingly and I always feel like I got a good deal
We were visiting AZ from MN when my phone stopped working. Matthew W. saved the day! Fixed my screen and LED functions - whatever that means for a fantastic price! FAST (told us an hours - was only about 30 min.) & Friendly Service! Thank you!!
Very pleased with the professional and friendly response to my initial phone call, and the great service and speedy and reasonably priced repair to my iPad. Definitely give this business a try.
Amazing service! Eric was able to look at and diagnose the issue with my phone in just a few minutes. Through the visit I was able to save lots of money on potentially expensive repairs. 100% recommend to anyone
Excellent and fast service! In and out within 30 min. Affordable and definitely saved me from purchasing another phone! Highly recommended!!
Nice staff. They made an effort to be friendly and had my repair done quickly. I would recommend them for screen repairs and battery replacements.
Good thorough service
The customer service is great. You guys are are always professional and ready to help.
This is the best phone repair shop in Tempe! My phone needs a screen replacement since I dropped it last week and they worked on it so quickly. Theres no need to wait several hours or days just like in the other stores Ive been to. The employees here are very professional and skillful. Deserves a five star!
My phone was completely dead, wouldn’t charge at all and my screen was smashed because I threw it around in frustration lolIbrought it here and they had a special for screen & battery replacement :) My phone is in perfect condition again!it was all fixed in an hour!Highly recommend :DExcellent customer service!! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Good and fast service. Thx Eric
Great Place to get your phones fixed. They are quick and awesome .
Fhe repair of my tablet was fast! The staff was friendly and knowledgable. If your mobile device is broken these guys can probably fix it. Reasonably priced too.
This place is great! My sister referred me here, and coming in Eric was quick to help replace my S8 curve screen. Even had my phone back in less than an hour!
Highly recommend this place! Unfortunately I have had to use them more than once. They are competitively priced. Extremely Efficient. Just went in and was helped by Jesus. In and out within my lunch break. Thanks guys.
Luis did an amazing job keepingt me in the loop while they were fixing my phone informing me on the time it would take as well as gave me good advice on how to care for my device.
Erick Lyon the clerk was really friendly and got the job done in less than 30 min and my phone was in really bad condition so I’m more surprised about that.
This was the place my insurance company recommended I go to get my cracked screen replaced. Im a so glad they did. Not only did the replace the screen so perfectly that Id never know it was broken, but when I returned with a follow-up issue I thought might be related to the repair they were nothing but helpful. They took the time to find the underlying issue, get a new part and install it with absolutely no question. It is one thing to find super customer service on the main work, but excellent follow up customer service is very rare. I highly recommend them.
Were able to repair my iPad who waited! A little more expensive, but got done same day!
Great customer service. I broke the glass on my phone. I ordered the part (took 3days) and it took about an hour to fix it. When I had an issue the next day they took care of it and even installed a protector for me at no charge. They are located by the splash pad near the restaurants (behind Barnes and Noble). I would definitely go there again.
Jesus helped me at the Tempe market place location and he was awesome. Super easy to talk too, understood what needed to be done and did it super quick very! painless very easy experience with him
We brought our sons tablet in and Eric was able to help us out right away and get us out in less then 10 minutes! Definitely recommend coming to this location. Thank you for the great and fast service
This place is the best! Very reasonable and friendly prices and skillful technician. Im definitely going back!!!!
I went to this location day before yesterday in hopes of getting my phone repaired. The gentleman that was working there during the evening time on the 30th of July was extremely helpful and displayed tremendous customer service. I had been in the store for about an hour, and he helped me with all the questions and concerns I had in a friendly manner! Exceptional customer service always goes a long way and I do recommend this place to others whenever they are in need of a repair.
Great Customer service!! In today’s world, you can’t be a college student away from home without a phone! They’re very smooth, get to the bottom of the issue and branch solutions! I can’t thank them enough!!
I recently had me and my wife’s phones repaired. We were greeted when entering by Eric Lyon who was very professional and even took the time to clean out the speaker holes and charging port at no additional cost 😁 We both have a iPhone 7 Plus. The screen replacement only took about 30 minutes(per phone) and it works like it’s brand new out of the box! I Highly recommend!! We went to the Tempe Market Place location.
Eric was able to completely replace my cracked screen and ensure the LCD display underneath was undamaged. They charged EIGHTY dollars less than Batteries Plus for the exact same repair and took 45 minutes! I will be back here if my screen ever breaks again, but heres to that not happening...
I had a great experience at All Mobile Matters with John going above and beyond. Not only did he fix my screen but he applied a screen protector as well which was really nice. My go to place to fix my phone!
Jesus Gonzalez is an amazing technician. He fixed my phone in 30 min. Also he is super kind. I dropped my phone to the pool 3 days ago and I thought its gone like this but I met him.