The customer service is always excellent. Last Saturday was no exception. The team was very busy but managed all of the customers efficiently and shared their expertise.Renee provided kind, expert, support as I made my selection. Answered my questions and efficiently guided me through payment to pick-up.I love shopping at this store because of their consistent customer satisfaction.
We got stove top in before estimated time.In a time where other stores couldn’t give a delivery date.Thank you!
With recent supply issues we had experienced a few set backs in getting an appliance. Daniele went above and beyond and located what we were looking for by reaching out to individual stores & having them check their stock versus just relying on the computer inventory being correct. Stellar customer service, happy with the product, A+ all around.
If you are in need and appreciate exceptional customer service ask for Cathryn at Tri-Supply.She was referred to me for her knowledge of lighting since we are remodeling our kitchen and bathrooms but her knowledge extends well beyond lighting into hardware, appliances, plumbing fixtures and even staircase accessories!Her help on design has been invaluable when faced with the numerous options out there to choose from. She pays attention to the details and understands what my contractor will need as well.Cathryn has made an overwhelming task fun and taken the worry out of the process. I cant thank her enough!
Catherine was amazing!! Went in for a freezer, then started looking at appliances for a build happening soon. She was so knowledgeable as we walked and discussed appliance options. Definitely buying here versus the big box retailers.
The staff is very helpful! Thank you
Exceptional customer service!! I had interactions with 3 separate associates and all were friendly and helpful. They have a large selection of quality products. I will be visiting again soon.
Good folks! Got loaded and out of there pretty fast.
Great products, and great service. Had the pleasure of meeting Mr. Alfredo today who delivered my new refrigerator and freezer. He was very knowledgeable about the products and very efficient getting everything set up. Made sure everything was in proper working order and left no trash behind. Will definitely be recommending Tri-Supply to my family and friends. Amazing service is hard to find these days and I am happy I went with them over their competitors.
Browsing through TriSupply was like an adventure! So much to see, and got some great ideas for future purchases. Though we didnt go in specifically to look for new kitchen lighting, we came across exactly what wed been needing and wanting to replace our over-the-sink light, and at a great price! Our sales associate Misty was so friendly and helpful, and very knowledgeable, as was all the staff we encountered. We will definitely shop there again and highly recommend this store to everyone!
Tri supplys great! Had a gentleman by the name of Alfredo come set up out patio furniture- he was awesome! Staff is always helpful and friendly at tri supply.
Had to go into store to cancel an appliance order.. they made it very easy, found additional decorative items! Enjoyed live music and free hot dogs for customer appreciation..
After researching for replacement windows near to me Tri-Supply had the best price and very nice quality product. I got a quote the same day I inquired. Went on person to purchase the windows arrived actually a few days earlier than expected and in perfect condition. I would highly recommend them.
The staff is very good to excellent on a consistent basis. The product lines are contractor grade to top tier. They store is always clean, and you can expect to be properly greeted when you walk in. I have shopped there for years with only a few minor hiccups. The customer service is far better than Lowes or Home Depot, but they do not offer a military discount. The military discount can become the deciding factor when considering a large big-box purchase. A discount is usually of minimal consideration when ordering custom products. You will likely find nicer products at Tri-Supply than any big box store will have in stock.
Went to get price on ordering windows.Very helpful with color and different style of windows.
Their employees were very courteous and extremely helpful. Thanks so much!
Have been and continue to be very pleased with the professionalism and customer experience of the folks at Tri-Supply, Temple. I specifically want to mention Shoshanna Wilson who has been great! She not only has helped us pick out the doors and windows we needed, but followed up with us throughout the ordering, production and delivery process. Needless to say, I highly recommend Tri-Supply!
Nice store and sales associates. Misty has been my sales rep for my last two purchases. She is professional and sells you what you want, not what may make her more on commission. I recommend this store and her to everyone who is looking to buy stuff for their home.
Loved our purchase except it did not have a table to go with it but found another one that worked.....was for a fundraiser for our athletic director who has cancer. Online bidding going on now and so far the bidding is above purchase price, which is great. Last year you seemed to have a lot more 2 chair and table seatings for a small porch or patio feature. There were a lot more terra cotta pots in different sizes outside to choose from also....maybe you have a lot more coming for the summer. Love the store and hope to be back soon, although you are an hour away so we cant just come over more often. Your staff is great and the lady checking us out was wonderful!
Great prices and had everything I needed in stock 👏
Great customer service! Very friendly staff! Beautiful showroom as well!
My husband and I are researching a few household items including composite outdoor furniture and an induction cooktop. We heard good things about Tri-Supply so we decided to check it out.The people we spoke to about the outdoor furniture were WONDERFUL. Truly! The woman we spoke to about the induction cooktop was completely unhelpful. In fact, she was almost comical. I told her we knew we wanted an induction cooktop but really didnt know the differences between the brands and types and I asked her is she could just give us an idea of the major features of the various brands/types. She told us, There is no difference. Induction is induction. Stunned, I said, is there no difference between one that costs $1,500 vs $5K? Not really, no. I asked. are there no power differences, no differences in ceramic materials? No, there really isnt. I said thanks so she could be dismissed to go back to her desk.Im not making this up. This was our conversation. Look, maybe if she was having a bad day she could have just passed us off to another associate because there certainly would have been others we would have liked to work with, but for our induction cooktop, and probably any other appliance we might be in the market to buy, we wont be going to Tri-Supply. Now, for the furniture, we would love to and we will!I saw the msg from management. Id be glad to share our experiences live. Pls msg me your contact info.
Today was the second time I have been in this store. The first time was for outdoor lights for our house which we are currently renovating and the second time was today to find a sink for the cottage we are also renovating. Found a beautiful one that will fit the space beautifully. The store is HUGE, and the choices available are amazing. However, if you find something you like, grab it. If you wait, it more than likely wont be there when you finally make up your mind.
For as long as theyve been there my thoughts wont matter. They will not get my black dollar.
Great store. Professional service and friendly. Misty was awesome. She believed me when I shared with her I would return for the “kneeling soldier statue.” Next time I’m in I will share with her a picture of my completed work. Thank you Misty. You are awesome. John Clark. Georgetown TX. 🥰
The neatest store ever! The nicest people ever. If you are looking for home improvement this is the place to go
Great experience. Helped me find exactly what I needed and ordered an additional product and had it available to me within just a couple days. Very helpful!
The salesman told me it would take two week for my 8’ windmill to be assembled and delivered to the store.1 4 weeks later I got the call it was in. Other than the extra two week wait, my Tri Supply experience was top knot hit! Thanks Tri Supply.
Excellent place for all your needs. I highly recommend this place to anyone. There staff and products are a cut above.
Always have what I need. In & out quickly!
Adam was a great salesman, gave me choices and prices with the ranges. Sent me an email to look at the one that I had picked out. Great experience with Tri-Supply. Warehouse personnel great when it came time to pick up the electric range. Overall a 5 star rating. Made my wife happy, all worth it.
Adam was extremely helpful and responsive to questions even after the order was received. I feel good about doing business with him again! Good product thus far
Great place for kitchen and outdoor furniture, lighting and all appliances. High quality too!
Very helpful and courteous service helped us pick out the perfect fireplace logs for our home.
Ordered windows for my house from Tri-Supply. The ordering process went well and agent was very flexible with my requests. The windows are installed and look great! I will buy again in the future.
It has only been one week since delivery but We are so pleased with our Bosch suite of appliances. Allen listened to my needs and concerns then directed us to the best items. No pressure and questions were answered with knowledge of the product. Delivery took a month due to Covid. Again, courteous, professional installation. Happy customer!Update...its now been 6 months and I am still happy with my appliances. The microwave is basic but is much faster than my Samsung with lots of bells and whistles. The fridge is great, smaller than my Samsung but THE ICE MAKER WORKS!!!!!!! Dishwasher is so quiet and does a great job using the 60 minute wash for most loads. Happy girl here!
A wonderful store with great friendly service and great products. They are pricey though on most items, but they carry some really nice things. I had a wonderful experience at their store, and it’s wonderful that they play great music to shop with.
They were very helpful and continued to be in touch with me about the delay on my purchase (not any fault of theres).
Awes, helpful staff! Lots to choose from
Great service initially during the purchase. A few hiccups due to the virus that caused more delays than anticipated. 4 stars because I had to be the one to call and ask for a status update on the order 4 times. When the wrong item was delivered, the issue was addressed and corrected the next day. Everyone was super friendly. Would have appreciated a call to let me know that my original delivery dates were not feasible. However, I’ll definitely do more business here.
Very friendly and professional, enjoyed my visit with the people that waited on me! Had just what I needed.
Great store with friendly staff! They have so many beautiful and unique items. Definitely worth the trip to check out this store.
My husband and l was so happy to come to your the peoples are so helpful. They work hard to find so crystal I was looking for. They went out of her way to call others tore and she found the right one. I love Try Supply. Also you have beautiful item. I get inspired coming to your store. You are my Go to place. The young was so sweet. I should thank you! Faye Miller
They did a great job getting me an interior door......salesman was very knowledgeable......I recommend tri supply.....thank u very much
Your technician did a thorough check of our system, explained everything about it, and suggested the possibility of a replacement although there was nothing wrong with the present one. Later he had an estimate sent for a replacement. He arrived soon after I called although I let them know it was not an urgent call, just a check up. The entire experience was very good, and I got a discount price of $25 instead of $85. Thanks very much!Joe Ritchie
I called Tri-Supply in Temple to inquire about availability of replacement and upgraded parts for my Big Green Egg. The lady I spoke with told me that I can only buy BGE parts at Tri-Supply if I purchased my BGE from Tri-Supply. Ive never been told this by any other Big Green Egg dealer.
Work... When I said work, it wasnt that I was looking for work. It was that my visit to your facility was work. Im a truck driver and I made a delivery there today. Had to rate something or they keep coming back. The 1 rating was only to acknowledge that your facility is on my timeline. Dont know what the company does or what services you provide. Just responded to the app, but thanks for the best wishes anyway.
Great place, people are there to help when you need and give you space when you dont. Have a huge variety of inventory to look at.
Excellent service all around.
Recieved a friendly greeting from the front desk. Took a while to get some help on the floor. Was told I would receive my order by the 25th of September. When I call to check the status of the order, no one could give me the status. It didnt not come in until October 13th. No phone call or notice but luckily we were home.
The staff at Tri-Supply in Temple are amazing at what they do and very knowledgeable about the products they sell. We’ve purchased anything from outdoor patio furniture to appliances from them and we haven’t been disappointed!
Initial very bad experience - store saw our review and did what was needed to make it right. Outside contractors didnt even attach our washer - Alfredo with Tri-Supply did a great job installing scratch free dish washer. I would consider using Tri-Supply again.
I only window shopped. They had beautiful items, but were a little pricey. Definitely got some good ideas.
Great customer service and great selections. The employees were friendly and courteous and the delivery guy was excellent. Would definitely recommend Tri-Supply.
Emily & Danielle were extremely helpful, were familiar with the products I asked for, and their prices were competitive with other suppliers I was considering. Excellent customer service! I’m going back to them for my new appliances.
The sales lady Danielle was very helpful and friendly.
We were looking for cabinet pulls and ceiling fan. Found the perfect pulls but the fan we wanted was out of stock and might be 6 months before it was available. But overall friendly helpful staff.
It took me several trips to decide on exactly what I wanted but Misty was patient with me and always listened to what I needed. Vance and all the crew are always willing to go above and beyond. Great customer service from everyone! Fan of Tri-Supply for life!
Tri-Supply in Temple went above and beyond for us. Catherine is a great employee with excellent customer service!
Weve only been inside this store once, but we found what we were looking for...on sale...and purchased it. The staff was friendly and helpful, but they didnt stalk us, and we liked that. Weve been very happy with our purchase. This is a very large store with a lot of inventory. If you havent yet found what youve been looking for, try this store.
My favorite store!You can walk around for hours looking at all of the items. The staff is very friendly, and ensures you are well informed of any questions you have on any product.
We purchased outdoor furniture because of the quality of the items. Missy was a great salesperson and went above and beyond to take care of us. The delivery was also done professionally and promptly.
Great service. Beautiful store with great options. Loved viewing all the appliances and fixtures. Personalized service. Never felt rushed or pressured. Very helpful salesperson. Price matching. Will certainly return when we need other home items!
Love the table and chairs that I purchased. I think the if a business is going to charge a customer for a delivery fee and be in the delivery business then they need to complete the job and not use insurance as a scapegoat to not fully do the job. Other than that I’m very satisfied with the furniture I purchased just not the company’s delivery process. Trip supply gets an A+ for the furniture it sold me but an F for delivery that it sales to customers. This was just my own personal experience.
Love this place!
The people who work here are so helpful! I always enjoy shopping here and generally find what Im looking for
Superior customer service, high-quality products, and excellent prices, let me know I choose the right retailer. Tri-Supply does it right, and they have earned my highest recommendation. I will be a lifetime customer! Great job!
We love the selection at Tri-supply. The service is always great and the sales associates very informative and helpful. We have many items purchased there over the years.
It was like shopping at Nordstrom but for home improvement items. Good quality products. Plan on spending a few hours just looking.
This place has a very impressive selection and Im not even sure most residents know its there. I dont think their prices are any great bargain but if you want something different, youll probably find it here.They sell everything from flooring and wood trim to cabinets and refrigerators. Its an awesome place to wander around.
Bought a new Traeger Timberline series grill. Had it all packed and ready to load (which they took care of) by the time I got around to the shipping / loading dock. Great company to work with!!
Very helpful staff! Assisted in loading a very large piece and making sure it was secured for transporting.
Great selection. Unique items. Doors made on site!
We recently built a new home and we needed a few windows replaced. Tri-Supply sent the best of the best to do the work. BIG SHOUT OUT to Tom and Preston for not only doing a wonderful job but with a smile and awesome conversation! Top of the line! Thanks to you both!!
Very interesting store, worth a visit.
Really great service. Nice people.
Overall the quality of their products (doors) were good and customer service was above average. The issue was the cut on the hinges on the doors. The last 3 I had done, the hinges were all cut on either the wrong side, or not in the right spot, so I had to trim the sides to make the doors work.
I purchased a washing machine from Tri-Supply in Temple. The model I wanted was not in stock so it was ordered. It arrived in a reasonable time. They held the machine while I was out of town and when I returned the delivery was timely and the installation professional. I love my new Speed Queen.
Over all good job. Was treated well during ordering and door was delivered on time. The window was late making pick up late. Will use them again, their prices are hard to beat.
Tri Supply always exceeds my expectations. Their knowledgeable sales staff were so helpful to us when we were buying all the appliances for our new home. Now years later they continue to be easy to work with as we replaced an old washer/dryer.
Customer service is unparalleled. We have nothing but appreciation for this company.
Gary Vasek was great. He helped us determine what was best for our project. Jason Henry was courtesy, friendly and did a great job with the delivery. Thanks Tri-Supply! We will be back.
Bad customer service.
My sister and I had already shopped around online and found pricing for the two items we were looking for. We had made a phone call to the Tri-Supply showroom in Temple and found the items in stock and at a lower price than originally we had found online.The staff was expecting our arrival because of the call ahead we had made. They were very courtesy and helpful. They had everything ready for our arrival and made the purchase exchange seamless and easy.We look forward to the new showroom in Austin, it would make it a lot closer for us.
Excellent home improvement store with a great selection of indoor & outdoor lighting, ceiling fans, bathroom cabinets, furniture, appliances, outdoor decorations, hardware, kitchen remodelling supplies and much more. The prices range, depending on the item, but there are some deals to be found here. The staff is friendly and helpful. This place is definitely worth a visit if youre remodelling or updating a home.
Great place to shop. Had a wonderful experience!
Love this place! They carry high end merchandise at great prices. They also deliver great customer service. Highly recommend this place.
I needed a replacement interior door and they made one that fit perfectly! Vance was very helpful and got me taken care of quick! Thanks y’all!
This is a great place to find the better quality items for your home. The staff is a great help, but they dont hound you as you browse. Sale items can be a real bargain!
Never got to eat. While we were waiting to be seated. 2 waiters are at the hostess desk arguing about what tables they wanted to serve. The more people the bigger tips. Great to hear as you are waiting to be seated. It was not about good service it was about the money. One says that table only had 2 people that means only a couple of bucks. We called the rest of the party and left.
This store seems to have everything for those who are remodeling, redecorating or building. Doors, windows, door hardware, kitchens, light fixtures, patio furniture etc. Sales staff are so friendly and extremely helpful. Convenient location, great parking well worth a browsing trip to plan your space.
Great Store. Asked if we needed help coming in the door. Did not hound us, but checked on us throughout our visit. The Manager even made sure we were being taken care of. They were knowledgeable about the products. It was a much better experience than the big box stores.
We love this place. Remodeling a house and can get almost everything we need here. Spent hours here and didn’t see all they had. Awesome quality and selection and extremely helpful sales people.
What a great place! Tremendous selection and very friendly and helpful staff.
Love this place. So many items to look at and many choices to choose from. Love all of the extra accessories they carry as well. I also love how everything is spaced out so you can walk and get thru aisles.
Only place in town that sells fire place kits with options and a straight up description of all parts. I was impressed with service both times I visited the store for purchases. The fireplace and all parts passed inspection and we feature the fireplace and hand built mantel that my company completed on our google web pg.
Awful experience. Ordered lights and was told they would be in on Friday and then received a phone call Friday morning stating that they wont be in until the following Tuesday. Spoke to the manager and was told they werent ordered until Wednesday and delivery on Tuesday would fall between the 5-7 Day time span they typically give even though we have an email stating they would be delivered sooner. Confused as to why they werent ordered until Wednesday when they took and processed payment the day prior. Very poor customer service. If you are on a schedule, dont depend on this store to fulfill your needs.
This place is absolutely amazing!!! They has so much to choose from and very unique pieces!! I could spend all day lookubg around and getting ideas for our new house!!! I will definitely be back!!