user
Mattress Firm Temple
3012 S 31st St, Temple, TX 76502, United States
Appearance
Mattress Firm Temple
Comments
Ka
Review №1

I was in and out in record time! I went in to try out mattresses and I ended up buying one there! They had a great sale. Noah was super sweet, handsome, and helpful! He even got me extra discounts for a base. I would definitely recommend going here for all your needs.

Je
Review №2

Guys in the store were professional & took action to accommodate my needs. The delivery guys were quick & efficient.I recommend Mattress Firm👌

Di
Review №3

Friendly customer service, also their bathroom was very clean. The sales representative was a no nonsense kind of guy highly recommend this place.

Wa
Review №4

I spoke with the store manager Bryan and he was very helpful. He answered my questions and was patient as I made my decisions. Great and helpful customer service. I would recommend going by when in need of a new mattress. Thanks Bryan!

Ke
Review №5

Shane was very professional and efficient. Very fast telephone and online purchase. I will buy from Mattress Firm again.

Gw
Review №6

Upon entering Mattress Firm the sales clerk Kortnie greeted us,and was very attentive to what I was looking for. He also made sure that I was aware of any discounts or promotions that came along with the products that interested me. To sum it up I am a satisfied customer.

De
Review №7

The bed frame we wanted wasn’t available in store so the sales person called other store snd reserved for us. That’s great customer service.

Jo
Review №8

Mattress firm was very well represented by the gentleman that assisted me, very courteous and knowledgeable about the products he sales, he was very proficient in completing all paper work, I would recommend this place to someone else.

De
Review №9

Johnathon Alviar was very courteous and helpful. Took his time and answered all of my questions. I never felt hurried.

Re
Review №10

I was grateful for the service and help from Cory at Mattress Firm in Temple, TX. Am hopeful this will help with a superior back support mattress. The service is quick and delivery soon.

kr
Review №11

Great service very customer friendly. They understood the product and gave us the best deal.

Ja
Review №12

My salesman was very knowledgeable and patient with me when I was trying to decide what type of bed to get spent his time explaining each form each detail and explain what each thing was very good experience and I will be back this is the third mattress I bought from mattress firm in the past.

Jo
Review №13

Team was very knowledgeable and they answered any questions I had. And they didnt push to get me to buy the most expensive mattress. They asked my price range and they showed me mattresses within that range.

Je
Review №14

I had a great experience Mattress Firm! They were very helpful got me in and out quick with everything I needed for my son!!

Ol
Review №15

Noah helped us choose the best mattress and he was always so kind. At times, we were unsure of what we needed and wanted, but Noah helped to guide us to the best mattress. Noah was always friendly, quick to respond, and honest with us. We are so lucky to have gotten to work with such a wonderful sales rep. We are very happy with our purchase and will always recommend Noah to our friends and family!

De
Review №16

Noah was a very informative and polite salesman. I will recommend MattressFirm to all my Family and Friends.

We
Review №17

Wasn’t happy with the mattress we purchased, and Mattress firm in Temple took it back and refunded the purchase price with no questions asked. Top notch company!

Su
Review №18

I ordered an extra set of sheets...the top sheet must be. King size because it goes to the floor

Gu
Review №19

They were very helpful and made the bed buying experience so much easier they didn’t try and push me to a more expensive bed they found out my price range and firmness they found me the perfect bed

Ka
Review №20

We had a fantastic experience at the Temple on 31st store today! I would recommend everyone go there before wasting time at any discount mattress store or big box store. I walked in, was asked the correct questions, and directed to the perfect mattress set. Will be delivered in two days, and it was an amazing price!

st
Review №21

Outstanding service, I first contact mattress firm corporate about exchanging my box springs from a 9” to 5”. The said will contact me in 72 hours. The said to contact the store nearest me to exchange my mattress. First it was box springs, so I call temple Texas mattress in minutes it set up and was just a great experience. Will go to that store every time. I suggest you do the same

Je
Review №22

Jonathan was extremely professional. I walked in and he asked some questions about how I sleep, different points of soreness and complaints and walked me through a few options that might fit my needs. He was extremely knowledgeable and explained each mattress in detail and why it would work for me. I was able to walk-in and order my mattress and got out in less than 1 hour. Very impressive

Me
Review №23

Thanks Brent for a quick and easy experience. In and out in 30 minutes and very happy with what I’m getting.

Ja
Review №24

I purchased a bed today and the salesman was very nice and knowledgeable. I am very pleased with my purchase.

Ra
Review №25

Noah was super personable and knowledgeable. We got exactly what we needed with the peace of mind that we were completely educated in our decision. Will definitely go back for any of our mattress needs.

Br
Review №26

Jonathan was our salesman, we were very impressed with his knowledge of products that they sold. He was very professional and also wore his mask the whole time he was with us. The other place we went to the salesman had a mask on, but wore it below his mouth.😳

Am
Review №27

Great customer service. Noah goes above and beyond! TBD on mattress review.

Am
Review №28

Brent Highley was the most knowledgeable sales person we talked to about a new mattress. His friendliness, knowledge and listening to our needs was very calming and professional. Him and Johnathon Alviar made our experience the best. Can’t thank them enough for taking care of us! I will highly recommend them to anyone!

ma
Review №29

Staff was really nice and worked with me every step of the way . Very professional

Je
Review №30

The salesman was awesome on helping me find a great new bed for the price I could afford

Pa
Review №31

The gentlemen that helped my daughter and I were kind and funny with good conversation and not pushy.

Mi
Review №32

Stopped in to shop for a new bed as we were looking to upgrade from a queen to a king and get a better quality mattress. We didnt really know what we were looking for in terms of material, firmness, etc. but were assisted immediately and walked through the process from start to finish. Pricing was fair and the promotion was appealing to entice a buy from them. Overall Id recommend this location for the personal touch they add to the sale which isnt often found in a chain business these days.

Ar
Review №33

Had a good experience, the salesman was very nice and helpful. This was the second time I bought something for this store. And both times service was excellent.

Sh
Review №34

Noah was so very knowledgeable and helped us make the best decision on our mattress- thank you!!

To
Review №35

Seller very informative. Encouraged us to try all available options in our range. Quick and easy transaction.

Po
Review №36

Robert was awesome he was very helpful in helping us find a new mattress please go see him if you need a mattress he is a very nice person.

Tr
Review №37

Brent was friggin amazing! My husband and I are both belly and side sleepers, my husband has shoulder and neck pain, and gets headaches, and I have multiple old back injuries that still effect my sleep, and he matched us with the perfect bed and pillows! He made the whole process so easy, and we were in and out in around 30 minutes! And, it’ll be a fast delivery! Definitely give them a chance when you’re ready to buy a bed!

Em
Review №38

I came looking for a new mattress for school. I am moving to a new city, so we were hoping to buy a mattress at this location and have it delivered by another branch closer to where I am moving.I am so pleased with the help provided by Amber at this location.When we arrived, we were looking at a set of mattresses and honestly had very little clue of what exactly we were looking for.However, Amber made this process incredibly painless, and I am so pleased with the purchase!! She was attentive in listening to our wishes and budget, and was able to provide her professional recommendations on mattresses, as I have pretty severe shoulder problems that significantly impact my sleep. She recommended a specific mattress that would limit the pain that I experience from sleeping, and provide the right amount of alignment for me.I feel that I received a great deal for the product. I also feel that I made an educated decision on this purchase with the help of Amber and her professional opinion. She was attentive, low-pressure, and very friendly.Thank you, Amber, for your help!!!I would recommend this location and the help of Amber Ruvalcaba to anyone!!!

An
Review №39

I called the store and Gabe was quick to answer; great phone etiquette. He provided me a basic mattress and expedited the shipping to the exact day I needed. Was super friendly and even gave me details as to how I may go about exchanging the mattress in the coming months if not satisfied. It was a smooth transaction and I saved more than I bargained for! Thank you Mattress Firm of Temple for the excellent service!!!

Ke
Review №40

Great customer service. Gabriel was patient with me and answered all of my questions. I am extremely happy with my purchase.

Sh
Review №41

Workers came with gloves, plastic covers on shoes and masks. Very friendly, arrived on time. Recommend to get a mattresses from them

Je
Review №42

Brent Highley was so nice and polite. I would recommend you get your mattress there.

Br
Review №43

Brent was so helpful! He answered all our questions and made us feel comfortable about our purchase! He asked us a lot of questions to help us find the mattress right for us! Thank you so much Brent!

Ro
Review №44

Excellent service no sales pressure but he found the mattress I wanted and was a very nice guy.

Mi
Review №45

Salesperson understood my wants & needs And helped me find the best options for my wallet. Offered additional discounts too.

An
Review №46

Nicole was an absolute delight. She was able to answer all my questions and made my shopping experience enjoyable. I will definitely shop there again, and send my friends and family to see her for all their mattress needs.

Sh
Review №47

I really appreciated gab’s help today. He was very nice, friendly, and helpful. I would definitely recommend getting a mattress here. They are nice and comfortable. And awesome deals. Thank you so much.

Re
Review №48

Excellent! Entered the store without any knowledge on mattresses. Left the store owner of new king size set up. No pressure No shopper stalkers. Great experience. Thank you Brent.

Vi
Review №49

Great experience!! Brent Highly was our salesman and was extremely knowledgeable and friendly!

Ma
Review №50

When my husband I went to look at a new mattress, Nicky was super helpful and knowledgeable which helped us making the decision an easy one! Highly recommend her! We love our new mattress!

Ch
Review №51

Friendly staff and easy to finance. Kendall really helped and Nikki sent me on the way with a bottle of water which was greatly appreciated. Overall positive shopping experience.

J
Review №52

Great service and good prices. Robert knows his mattresses.

Am
Review №53

Brent Highley was knowledgeable, answered all of my questions, and provided excellent customer service. My family and I cant wait to sleep on our new Purple Mattresses!

Ma
Review №54

Gabe was awesome! He sold me the most comfortable mattress and set up my financing. I got the most for my money. Totally awesome!

Jo
Review №55

The manager Gabe Negrette was very knowledgeable and professional. My mattress purchasing experience was simple and worry free thanks to his personality. This man needs a raise bravo sir.

De
Review №56

Store Manager Gabe helped us pick the perfect mattress today. Very knowledgable and the process was easy. Cannot wait until our investment is delivered to us in less than 48 hours!

Al
Review №57

Nicky was very patient with my dad andMother. He has macular degeneration andCannot see much (he is legally blind) myMother has dementia Nicky was patient with all the questions that my dad had and him getting my brother and sister-in-law via phone helping. Thank you for your patience and understanding. They are happy with their new bed.

Es
Review №58

Went in and got what we needed quick. The people were helpful and got us what we needed.

Ak
Review №59

This place was amazing! Great service, great deals, and very comfortable mattresses. The salesman, Gabe, was very professional and made sure we knew all of our options to make an informed purchase. 5/5 Stars!

Qu
Review №60

More than happy with our experience with GABE he was very attentive, very knowledgeable and he stayed with us after closing just to help us out. ( My fault sorry). Great deal, great product got us in to better than we were looking for and we are very happy!!!! Thanks Gabe.

Kr
Review №61

David was very helpful and even called 2 days after our purchase to make sure everything was fine. Good product at a great price. He also noticed the frame we purchased was being sold at Sams for $20 less and matched their price. Great service-very satisfied. Thank you!

Te
Review №62

Gabe was the nicest and most professional salesman I have EVER worked with! He explained every detail of mattresses and how they work and ware down. I feel like I made the best purchase I made this year! I highly recommend doing business at this place.

De
Review №63

Great staff,friendly service. Got my Dormeo Two mattress Today. I Love it!!! They have financing available. Brent waited on us. I wasnt sure on what time my delivery was. So i call their store and Gabe answered the phone, told him what was going on, he helped me out on delivery time as well. If you need a mattress, please give mattress firm a call or go by and check out what they have, and what they can do for you Today!!!! Thumbs Up👍 here for me. And by the way the delivery was right on time. Thanks again Brent and Gabe!!!

Pa
Review №64

Very nice matress store 🤓. Has most everything you most possibly need. Wonderful staff to help and assist you in your needs . I didnt know how expensive things are. Always look 👀 and wait for the sales. Did not find what I really wanted because of back surgery and really have to look around some more. But their systems that they have to offer are great but not for me. I still recommend going here and checking what they have to offer.

He
Review №65

Great service. Didnt know what would be the best for my son, Gabe was very knowledgeable in helping us determined what would be the best for our budget. Going back on Monday to purchase one for myself.

sh
Review №66

Amber was great through out the whole process. My wife and I stopped in just too see what was out there and she took the time to answer all our questions without being over bearing like most sales people. Of course we wanted to shop around but after going to Denver matress, sleep number, & countless box stores we ended back at matress firm to make our purchase.

mi
Review №67

Great store with excellent service. Gabe was very knowledgeable and quickly helped me buy a bed I really enjoy.

Ro
Review №68

David Evans is very knowledgeable and knows his stuff. He was very patient with us and made sure we got the best mattress for us. I will recommend David to anyone. Please go see him if you want 5 star customer service.

La
Review №69

Friendly and competitive with quality products.Gave was great to work with.

Cr
Review №70

We bought a mattress here a few years ago and came back for our own bed. Didnt find one just yet, but I did buy a great new pillow from Columbia that has a cool gel surface. Slept on it last night and it was really nice. We didnt get a mattress yet, but we may be back after some more shopping. Prices were ok (theres so much markup in these things!) and the service was nice with absolutely no pressure to buy.

Do
Review №71

The store manager, David Evans, was extremely helpful with helping us find the right bed at a very affordable price. Didnt feel like I was being pressured at all. Great service.

Pa
Review №72

Very good service . Salesman was a tremendous help on the new mattresses they have today.

Ca
Review №73

Smooth and informative

Ly
Review №74

I worked with David at the Temple location. I was very impressed at his knowledge of the different mattresses. He also knew about the different bases and foundation. I purchased a mattess and adjustable base from him. I will be back in the future! Thank you David!

Lo
Review №75

Brent was extremely helpful with his knowledge of the store’s products. As we result, we actually purchased a less-expensive mattress that better suited our needs.

ta
Review №76

Very friendly and helpful staff.

Je
Review №77

Friendly people, great products, fair prices. No pressure.

ri
Review №78

Came in for mattress great service and had lots of fun talking and looking for new bed Gabe Negrete and Nicole Laweryson was the best...please come in and look for them at the Temple location...very helpful and knowledgeable about what they sale...thanks so much guys🤪😁😁❤

Em
Review №79

Great customer service!

Jo
Review №80

David Evans was so helpful and very knowledgeable. Helped me pick out the bed I needed and for the right price. Highly recommend talking to him if youre looking for professional help.

Ta
Review №81

First time buying a mattress and they had wonderful patience and answered every question. Absolutely loved my sales rep, Quay . Thank you so much !

Ji
Review №82

Just went into the store to look....but Baylee in the Temple, Tx store on 31st street was really on the mark. Her customer service was outstanding and her product knowledge was above reproach. If you are looking for a great mattress set along with excellant customer service...go see Baylee and the bunch at Mattress Firm in Temple, Tx on S.31st street.

Kr
Review №83

Jason helped us, we were looking for a twin size bed that we didnt have to order. He was so friendly and helped us find exactly what we needed and let us try things over and over until we found the right twin mattress for only 199.

Ma
Review №84

Amber was so friendly and so helpful. we came in for a first look and walked out with a delivery date for a new mattress set for my mom!

Ar
Review №85

Gabe did an excellent job in walking slowly through the options and pricing. Thanks again for everything!Arthur Colvin

Je
Review №86

Gabe was extremely helpful and courteous. I highly recommend mattress firm to anyone looking for a mattress at an unbeatable price.

Sa
Review №87

Amber was very helpful and answered all of my questions. She was never pushy and gave me time to make up my mind about which bed I wanted.

Di
Review №88

Great customer service and very knowledgeable about all merchandise. Baylee had great customer service and she took all of her time with us and had me to try almost every mattress and pillow and was explaining the difference between firm and soft. She answered all of our questions with upmost professionalism. We only went in the store to look but as we looked and listened to the differences and Baylees way of explaining assured us that the choice we were making was the best for us. We would highly recommend anyone wanting to learn about mattresses and how each one can effect your sleeping habits...go see these folks at Mattress Firm.Great work BAYLEE!!!

ni
Review №89

Good friendly salesman.

Al
Review №90

Gabe was very knowledgeable and helped us out to find a great mattress for us very satisfied if you see this gabe thank you

Ju
Review №91

I have had my king size bed for over a year, best bed I ever purchased. I love my matching pillows too!

He
Review №92

Bryan is awesome he was very knowledgeable of the mattress. Very patience. And pick up mattress help foster kids

Mi
Review №93

Gabe was amazing.. From start to finish - he made sure we were taking care- as well as taken care of others as they came in.. I would never buy a mattresa anywhere else ..

Su
Review №94

Maria and Cybil were very kind and helpful. There was no pressure when picking a new mattress. We were lucky to work with them and purchase a mattress from this location.

Ga
Review №95

Easy to order what we wanted, delivered the next day. Super easy all around

Te
Review №96

The customer service was awesome!!!

Ta
Review №97

Great customer service!

Pa
Review №98

So I came in today and met Cybil she was so awesome and gave us the best deal ever she was very professional and set us up with the best of everything in the store I will definitely be back in 8 year

Ch
Review №99

Gabe did a great job find us the right bed at the right price satisfied customer.

Ta
Review №100

Everyone was very helpful and there was zero pressure. Great information given and well-educated during the process - cant wait to sleep on or new bed!

Information
3 Photos
100 Comments
4.6 Rating
  • Address:3012 S 31st St, Temple, TX 76502, United States
  • Site:http://stores.mattressfirm.com/tx/temple/mattress-stores-temple-tx-5744.html?&utm_source=Google%20My%20Business&utm_medium=organic&utm_campaign=GMB&utm_term=austin%20tx&utm_kxconfid=uflnw2ovk
  • Phone:+1 254-774-9305
Categories
  • Bedding store
  • Mattress store
  • Bedroom furniture store
  • Furniture store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:12–6PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations