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Mattress Firm Temple North
3550 S General Bruce Dr, Temple, TX 76504, United States
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Mattress Firm Temple North
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Co
Review №1

The salesman was very helpful but the was a very limited supply of beds to try on the floor. Mostly the the higher end mattresses. I would have liked to have more of a comparison.

Li
Review №2

I called to order a box spring for our bed and the gentleman was kind and patient. My toddler was crying in the background and he quiet and waited for me to be ready. He asked for my info and submitted the order while on the phone. He told me that I would need to check my email and pay through there. Well, I forgot and about 30min later he called me back making sure I payed for the order so my delivery date wouldnt get moved. That is great customer service!

Ge
Review №3

Went to browse for a new mattress and Allen was awesome wasn’t pushy showed me different mattress options from different prices. And ended up finding the perfect mattress with a great price. Recommend going in and seeing Allen he has lots of experience and can hook you up.

Pa
Review №4

Associates are very knowledgeable. Prices were awesome. Sale going on saved $250 on an $800 mattress.

Ka
Review №5

They were very helpful in helping find what I needed. The service was excellent and fast. Will be shopping there again and highly recommend everyone to visit there store. Appreciate all there help.

Cs
Review №6

Showroom has many beds to look at and chose from . Salesman was very knowledgeable and helpful we purchased a mattress and box spring then we had discovered an issue with the mattress which they swapped out with no problem. Highly recommend this location and Mattress Firm.

Ms
Review №7

Great range of mattresses. I was able to find what I wanted and take care of delivery and removal of old mattresses in very short time. The sales associate was cordial, informative, and efficient. Great experience. Very pleased!

Sa
Review №8

Gabe was very patient and informative. He answered all of our questions and let us test all of the beds. He was wonderful.

Ma
Review №9

The store manager at the Temple location by I35/loop363 is fantastic, responsive, goes out of his way to help u. I had a great experience dealing with him and his coworker. Both of them did an excellent job of customer service and trying to help in anyway they could. Highly recommend visiting their store and letting them help you find your mattress and get it to your home. Really good customer service is hard to find these days and these guys do a great job!

Ro
Review №10

We have never had a new bed in the last 35 years, so for our 35th Anniversary we decided to treat ourselves with a new bed. Thank goodness because after 35 years of snoring! We would have a hard time making it to 36, just kidding.The salesman Terel, was great very honest and understanding young man. Helped us immensely. He was really impressive with his knowledge. He wasnt pushy and really concerned with our needs. Great young man.I definitely would recommend this place to anyone.

Wa
Review №11

Associate was very polite and professional. Had me try out a couple of different mattresses. Then he got me approved for a curtain amount. Ended up with exactly what we needed. I really appreciated what he did for us. Thank you so much for all your help.

Ch
Review №12

Very friendly and polite staff. Great buying experience too, with no pressure. The salesman let me choose what I wanted and didnt try and upsell.

P
Review №13

Very happy with Travelle and his honesty. Walked in and I said my back hurts each morning and I have been told I need a new mattress. Is this correct? His response was it will help which I believe will be true. I had been told a new mattress will cure the backache plus other sales pitches.Travelle listened to our needs and wants and presented us with options from which to choose. Looking forward to getting our new mattress.Thank you Travelle.

Ma
Review №14

Phenomenal customer service. They’re were able to price match the bed I’m looking for. It will be awesome if they were also to give military discount. Thank you for your great customer service.

Li
Review №15

Our sales rep, Allen Randall, was very helpful and friendly in assisting us to make a decision as to which bed would meet our needs.

Ju
Review №16

I was very pleased with the atmosphere and salesmanship of Gabriel A. Negrete and his associate. He helped me make my wife happy for a long time with a great deal. Thanks, Gabe

Er
Review №17

I enjoy a store where everyone greets you and is ready to help, I love my local store because they are always up for my bedroom challenges. Gabe is a great asset at your store because of his ability to reach into my soul and find my true needs has cost us thousands but happy thousands!

An
Review №18

Gabe is fabulous! We got the kids just what they needed. And he came back under budget!!!Love to buy local.

Ge
Review №19

Very helpful and knowledgeable staff. Allen was great. Definitely recommend.

Pa
Review №20

Alan was great from the time I called them to the time we finish the deal. What a great lovely guy. We should be lucky to have him and his employee. Everybody had employees like this would be a great world. Thanks Alan

Ma
Review №21

No high pressure sales, Sales Agent was informative, listened and was very professional.

A
Review №22

Amazing customer service from Allen. He was very helpful and found us exactly what we were looking for. Other staff were extremely helpful to other customers while I was there also. If you need mattresses, come here. Thanks Allen!

Fr
Review №23

Had a great experience here. The Salesman John did an outstanding job helping us buy our beds. He took his time and didnt rush us at all. He explained everything and help us understand everything we are buying. He was actually focused on getting us exactly what we needed. I will only go here from now on to get my beds. I would definitely recommend going here.

E
Review №24

John did a great job! We came in not completely sure what to buy. John helped us find exactly what we wanted. John was very understanding and listened and was completely honest with us. He also made sure to include both mine and my husbands comfort level. We knew we would be paying a bit much for our mattress walking in.John sold us a great mattress with adjustable mattress frame with the bundle package (pillows,sheets and mattress protector) at a really great affordable price.

Da
Review №25

Gabe was a fantastic help. I bought a bed from a long distance location and he made it happen bought and hand delivered the same day — without a hitch. Friendly and great customer service!!

Le
Review №26

Store conveniently located. Assistance with different models was forthright. Store clean and products neatly arranged.

Ki
Review №27

The salesman was very friendly and welcoming. I told him what I was looking for and he didnt try to push a more expensive mattress on me. Gave me a good deal and was quick to provide the details of my delivery. Very nice experience.

Re
Review №28

Went to the temple location on General Bruce drive. Was greeted quickly and friendly by Travelle! I wasn’t sure what I needed or wanted in a mattress. Travelle walked me through all the options, showed me several different mattress he though I would like. He answered all my questions and didn’t pressure me like other stores. I left the store that day confident on what I would be buying and did return to purchase that mattress! Will definitely tell everyone to go see Travelle if they are in the market for a mattress!

Am
Review №29

Went to purchase a new Mattress from Mattress firm yesterday. Jason greeted us when we walked in. I told him what I was looking for and our price range. He was very accommodating in showing us what I was looking for without pushing us to go to a higher price range. We ended up purchasing a higher priced model. Jason is an excellent salesman and I would highly recommend him to purchase your next mattress from.

Na
Review №30

Super helpful and respectable staff. They made it easy to find what I wanted and get financing set up painlessly. Would recommend them to anyone!

Ni
Review №31

We had a great experience shopping at Mattress Firm! John was super responsive to our budget and needs and helped us select the perfect mattress! He also made sure that we got a great price for our mattress which was incredibly helpful! Thanks for all the help!

An
Review №32

I am returning mattresses on this Friday. Pickup was scheduled yesterday. Quality of mattresses tried did not hold up to adjustable frame that I already have. Bryan has been a great representative for the company I was justNot happy with merchandise. Hopefully my account with Synchrony Bank will be cleared.

Al
Review №33

GREAT experience. Had a superbly informed salesman who asked all the right questions to assist me with selecting the right mattress, including keeping the bottom line within my VERY constricting budget. I am highly impressed and will definitely recommend Mattress Firm to my family and.friends!

Mi
Review №34

Thanks your attention to detail.

co
Review №35

The salesman was awesome. Answered my questions while skillfully managing several other customers and the phone. Gave me a great deal and I will sleep well when my new bed is delivered.

Te
Review №36

They were so friendly and very helpful! Definitely recommend. Prices weren’t bad either.

Da
Review №37

Brian and John were extremely helpful in helping me identifyi my best mattress selection and making the purchase. I did all of the process online and by phone. They made a complex purchase process much easier. I was very pleased.

Ad
Review №38

My wife and I recently went mattress shopping and Jason S. made the process as painless as possible. Hes very knowledgeable about the products and was awesome to work with. Will definitely look for him when we make another purchase.

Je
Review №39

They men who worked here were friendly, not pushy. Helped me find what I needed and I was in and out of there quickly. Very happy with the mattress I got!

Tr
Review №40

Gabe was very helpful in helping me select a mattress set that was right for me. I recommend him when looking for a new purchase!

Sa
Review №41

My husband and I were shopping for a new mattress since our last one has been giving us back issues. We found the perfect mattress thanks to Johns help. He was so attentive and answered all of our questions, he even helped us stay in our budget, we are so happy with our purchase and will be back for our next purchase soon.

Da
Review №42

Amazing service and great deals. John was awesome very helpful and knowledgeable. He made checkout and delivery setup very easy. This is my second purchase from this location, I will definitely tell my friends.

Ca
Review №43

John is amazing. He went out of his way to get us the best deal possible. He is very knowledgeable on each mattress. He looked at what our needs are. He took time with us and went above and beyond!!

Ta
Review №44

Wow the experience that I had here was amazing! I went in unsure of what I was looking for and John helped and informed of the different mattresses and prices for a mattress, ordered and even held it in the store until I was moved in to my new place! I would 100% recommend this store, not once did I ever feel pressure to buy a mattress, Thanks John!

BR
Review №45

We received a very good deal and bed set was in stock at the wearhouse. We picked it up right after we had purchased it.

la
Review №46

Jason took time to tell me about the mattress that I was interested in buying. He explained the financing of my purchase. I was very please with the service I received.

ra
Review №47

I had a great experience today while shopping for a queen size box spring. Jason was very friendly and professional. I told him I needed something as soon as possible and he went out of his way to make that happen. Not only did he give me a great deal, I was in and out of the shop and had my box spring delivered within 10minutes of leaving the store. I definitely recommend this location. I will be coming back for future purchases.

Ke
Review №48

The sale person waa great. He had four customers and still took care of my needs. Everything was done in a timely and professional. Great experience!

Ke
Review №49

Thank you Jason for the outstandingprofessional and courteous customer service! This was the fourth mattresswe’ve purchased from this store.We have also had excellent customerservice from John!Ken & Patricia Charlton

ro
Review №50

Great customer service. Professional and very knowledgeable about all the different types of products and pricing. Will definitely recommend friends and family.

pa
Review №51

I had great experience with Britt. I was leary of online mattress shopping but due Covid19 it was a must. Britt made it easy to complete my order. She was accessible and answered all of my questions quickly. Very responsive and helped me stay within my budget.

Cr
Review №52

What amazing experience!!! John was both knowledgeable about the awesome mattress selection and concerned with our preferences and sleeping needs. I know the quality mattress and pillow set we got from John at the Temple Mattress Firm will last us for a good long while, but next time I need mattress help, or give advice to family and friends about where to shop, Mattress Firm in Temple will be my go to store! Thank you John! We cant wait to start sleeping better!!!

Co
Review №53

John is great. He took his time explaining everything. Would highly recommend!

Er
Review №54

Me and my fiancé came in just trying to get an idea of what we wanted. John was by himself and super busy with other customers. BUT he was very attentive to everyone that came into the store while we were there. He was very knowledgeable about all the products and used his on experiences as an example. He saved us A LOT of money and we are very excited about getting our new mattress delivered this week. Giving a 5 star review because of the amazing customer service we received. We will definitely recommend anyone and everyone to this location and will continue to shop here in the future!

An
Review №55

We had a great experience with Jason. He was very knowledgeable but not pushy at all, very pleasant to talk to, and answered all of our questions. He gave us several options so we got exactly what worked for our family. We would definitely come back!

De
Review №56

John was very knowledgeable and helpful. He answered every question and helped us choose the best mattresses for our specific needs.

Al
Review №57

Very helpful and friendly staff. Very open about policies, prices, and what would be best to get for your dollar. Would highly recommend to anyone looking for a mattress but not sure what they want. 10/10 would come again (once new mattress is needed).

Ri
Review №58

My wife and I decided to replace our 15year old mattress. We shopped for 2 or 3 days and finally we went in the Mattress Firm in Temple. John was there and he did more to help us than any other salesman we talked to over the 3 previous days. He knew more than anyone we talked to and made us feel comfortable making a big decision. We will recommend John and Mattress Firm to anyone we know looking for new mattresses.

re
Review №59

John was extremely knowledgeable and answered all my questions. Hopefully this bed will allow me to sleep better.

La
Review №60

Customer service was amazing! I would definitely recommend this store and its staff to anyone! The staff was attentive and very helpful.

en
Review №61

Please ask for John, he made sure I had all the information I needed to make a smart purchase. He was no hassle and honest! 10 out of 10!! Got me in and out quickly, and really cared about my concerns!!

Ca
Review №62

Jason was excellent! He is very knowledgeable, friendly and helpful! He went above and beyond to help me find and purchase a mattress. I highly recommend Mattress Firm Temple North to anyone looking for a mattress at a great price! Ask for Jason!

je
Review №63

John was absolutely amazing! He was so honest and fair. My girlfriend and I were able to walk in and purchase the mattresses of our dreams. We highly recommend to anyone in the market to purchase mattresses.

De
Review №64

My girlfriend and I had just moved to Temple and were living off of an air mattress for about a month. We were terrified of having to adult and actually go shopping for a new bed. John and Nicky were incredibly helpful and made the entire process a breeze! Walked out the same day with a great deal and a new mattress being delivered! Very pleased with how everything turned out.

Te
Review №65

Jon Swofford was great!!! He was very happy to assist with the purchase of the bed set I got and it was so fast!! No hassle and done in about half an hour. I couldnt be more pleased.

Ja
Review №66

Salesman was knowledgeable & answered all of the questions we had. Store was clean.

Ce
Review №67

Great location to get your mattress and accessories. Listen to me and see John Swofford when you get there. He is truly a great sleep expert. He will go the extra mile to take care of you.

Gr
Review №68

Fantastic store, great customer service!! The gentleman that helped me today helped me out tremendously!

Es
Review №69

My fiancé and I just bought our first mattress here! Jason was very helpful, and he helped us pick out a mattress we liked in a price range that fit our budget. He was very helpful, and not pushy at all.

Ma
Review №70

Jason is fantastic. Incredibly nice and for an extremely comfortable Tulo mattress it feels like I didnt pay enough because it was so affordable. Life long customer.

Ke
Review №71

Jason was awesome! He helped me find something within my price range and was honest and open the entire time. I would definitely recommend him to anyone looking for a mattress!

Ra
Review №72

Had a great experience today. The gentleman was very knowledgeable and after assessing my needs, only led me to mattresses that fit what I like. I laid on all of them to be sure and he was spot on. The price was high, but I expected it to be. He did go out of his way to check for floor models and other options to help with the pricing. Very nice store, many options, cant wait to get my mattress!

Ja
Review №73

We had a great experience working with Jason. He took good care of us, and we will happily return in the future!

Br
Review №74

We had a great experience buying our daughter’s first big girl mattress. Jason was very helpful. We definitely recommend this location.

Mi
Review №75

Allan was nice to work with and very knowledgeable.

Kr
Review №76

Never had a problem at this Mattress Firm! Always great service and great prices! John was a great, knowledgeable salesman who took care of us quickly!

Sh
Review №77

John was knowledgable about matresses and did a great job providing me with sale information and the interest free financing option. I bought my matress on Friday and it was delivered on Monday.

Jo
Review №78

Great experience, very friendly customer service. Great prices and lots to choose from.

Mi
Review №79

We looked on several websites and stores but Matress Firm Temple North had what we wanted the same day and we got an amazing deal on 2 matresses that were a huge upgrade from what we thought we were going to be able to afford. John was so helpful. Not salesie in the least bit! I am a firm Matress Firm Temple North customer for all my matress needs from now on. HIGHLY RECOMMENDED!

Ro
Review №80

Great salesmen set us up with exactly what we needed

Ni
Review №81

We went to the Temple, TX location on a Monday night. The store was empty and quiet which was quite enjoyable. Gilbert greeted my husband and I with a warm smile and explained what all the different colors meant! After his explanation, he left us to try out all the beds and figure out what we liked best. We came in just looking, but Gilbert answered all our questions and with such a great financing promotion we were able to comfortably agree on our dream bed.

br
Review №82

Jason was the guy that helped my wife and I out choosing our new mattress and he was super helpful, honest, and just an outstanding person!

Su
Review №83

Thank you Jason! I told you how much I wanted to spend/what I needed and within 30 mins I was walking out of the store a very satisfied customer. My mattress was delivered as promised and your delivery guys were fantastic.

Be
Review №84

Awesome and friendly customer service! No pressure sales either. Jason really took the time to answer all our questions.

Di
Review №85

The area manager was the one that helped us and he was great!

St
Review №86

Jason was kind, patient, and informative. I did not feel pressured at all and I feel confident in my purchase. Hopefully I wont have to come back for at least 10 years ! Thank you!

Sa
Review №87

First time shopper here and my experience was great! Very knowledgeable and was very helpful!

To
Review №88

John was an awesome sales rep. He made the experience very easy he was not pushy and wanted us to get the best deal. Go see him

Mi
Review №89

John was awsome, need an adjustable bed, go see john.

Ed
Review №90

Jon was very helpful while providing lots of information. Answered all our questions. Good communication skills.

ki
Review №91

John was great, suggested the right bed for my son....Im telling everyone where to go from now on... Mattress firm is the best...thanks again, john

De
Review №92

Helpful and friendly staff.

Mr
Review №93

John was very helpful and knowledgeable, and very high quality Mattress, thanks a million John.

Di
Review №94

Very friendly staff.

Ta
Review №95

GREAT EXPERIENCE...WIDE ASSORTMENT OF PRODUCT THAT IS THE BEST IN THE INDUSTRY. AWESOME SALES STAFF THAT ACTUALLY CARE ABOUT A GUEST GETTING A GOOD NIGHTS SLEEP. THE WAY THE SALES FLOOR IS SET UP MAKES SHOPPING EASY AND QUICK PLUS DELIVERY IS THE QUICKEST IN THE AREA.

Do
Review №96

Jason helped me find a great deal that worked with my grad student budget and was super helpful and accommodating as a whole!

Ta
Review №97

Great customer service and prices!

jo
Review №98

Very friendly and understood exactly what I needed.

Ch
Review №99

Jason has been great in helping me find new bed for my whole family.

Sh
Review №100

John Swofford was excellent He knew the product well and was able to fit my needs. Very accommodating Highly recommend him and this location

Information
8 Photos
100 Comments
4.9 Rating
  • Address:3550 S General Bruce Dr, Temple, TX 76504, United States
  • Site:http://stores.mattressfirm.com/tx/temple/mattress-stores-temple-tx-6951.html?&utm_source=Google%20My%20Business&utm_medium=organic&utm_campaign=GMB&utm_term=austin%20tx&utm_kxconfid=uflnw2ovk
  • Phone:+1 254-771-4253
Categories
  • Bedding store
  • Mattress store
  • Bedroom furniture store
  • Furniture store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:12–6PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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