Tr
Triumph Bell County
3925 S General Bruce Dr, Temple, TX 76502, United States
Comments
Th
Review №1

Bell County Motoworks is possibly the best dealership I’ve had the pleasure of working with, period. Unlike a lot of dealerships I wasn’t treated like a number, but an actual human being. They helped me get the bike that best fit my wants and needs without pressuring me at all. I’d recommend that anyone looking for a Triumph or Indian visit this dealer and will absolutely be buying my next bike from them.

Ti
Review №2

Bell County Motoworks made this motorcycle buying experience the most enjoyable one ever. The staff here was so helpful from the time my wife and I walked into the showroom to the time I rode off on my new 2021 Indian Scout. I have to give a shout out to: Tessa Bowden in sales, Mary Montes in parts & apparel, Josue Medina sales manager, Lani service manager, Calelyne parts manager, and Marcus Dupris in finance for making a dream become a reality of owning an Indian. There is no pressure to buy, no pressure upgrade or any trickery, just straight honest information and answers to what you need. I just can’t say enough about this staff so please check them out for yourself and you will be happy shopping and working with them. Thank again everyone at Bell County Motoworks.

Va
Review №3

I purchased a Triumph Speedmaster (her name is Sheila) and I was looking at the Indians, but once I looked and sat on the motorcycle! I loved it!I truly appreciate how easy going and safe I felt with expressing what I wanted and how Josue LISTENED and helped me get the motorcycle that best suited me!Usually there is a lot of pressure with buying vehicles, but I felt 100% calm, safe while making my decision.There was no pressure and I truly appreciate ALL the employees at Bell-County Motorworks for this custom beauty!!See you all for my 500 mile service!

Ch
Review №4

I made an appointment to get the ride command screen checked. Mary was accommodating in scheduling and also accommodating a reschedule request. Very friendly staff.The dealership is very well kept, and they have a good lounge area to wait and work. It was an hour-long drive to get there, worth it.

Wi
Review №5

I was really impressed with the customer service from everyone at this dealership than I was at another dealership I bought a motorcycle from in central Texas less than 6 months ago

Jo
Review №6

Bought a 2014 Triumph Daytona 675 a few hours ago. By far the best dealership experience I’ve had ever. Josue and Tess made us feel welcomed and at home. If you’re in the market and in the area check them out! You won’t be disappointed.

Al
Review №7

Very friendly staff. They go above and beyond to help you out. We needed a simple repair but didn’t have a lift. They took care of it in a very timely manner.

Bu
Review №8

Amazing, the staff are always so helpful they will go out of their way to make sure you find what you need. Whether your trying to find the right look for your bike or service to keep you on the road, they go all out to make sure your taken care of and on your time. Thank you to the temple shop for getting my husbands baby back to him so quickly. Yall are awesome!!!!

St
Review №9

Tess and crew provided a full service pleasant shopping experience. I will consider the Scrambler because of their attention to me.Steve

Mo
Review №10

Amazing service, competitive prices and super nice staff. Not to mention you get to shoot pool and have a beer while you wait. I rode from Round Rock to get my oil change because they beat RideNow, any any other dealership for that matter, 100%.

Sy
Review №11

Great service with a very friendly and knowledgeable staff. Highly recommend them!

st
Review №12

Wonderful place! Great service and great bikes!

ja
Review №13

Place is neat and staff are friendly. They have chill bike nights and I would reccomend

Sh
Review №14

Exceptionally nice staff ! Family owned business and it shows. We spent almost half a day here and I felt right at home. The show room is immaculate. Its an awesome store with great people ready to do almost anything to help you. These are not your normal salesmen. They truly do care. If you are looking for a ride, this is the place to go. These people are awesome. Even if you dont need a ride, you should go to check out the place and buy a t-shirt and check out the bikes. They have some great stuff. 😁

jo
Review №15

Bought a 2014 honda vtx 1300cx fury and the service was great 👍

ca
Review №16

What a fantastic dealership, had service recently done, took 2 visits only because had to order part to fix my screwup. this is such a great family run business. Shelby helped me the whole time and kept me updated timely on all the goings on. She contacted me by text to let my know part ordered was delivered so that i didnt have to make an 1 1/2 trip for nothing. She was nothing but fantastic. Not to exclude anyone else, the whole staff were attentive and kept ensuring i was comfortable and if i needed any refreshments during my wait time. they will always have my business, you need Indian motorcycle, triumph sales and service? this is the place. Thanks Shelby and the whole staff

Ni
Review №17

Staff is knowledgeable and super friendly! Great to see a dealership that is appealing to folks of all ages (instead of the Harley dealerships that seem to ONLY attract boomers lol) Great vibe all around. Great location. They have some gear here in addition to vehicles and service techs. Family owned!

Ma
Review №18

Excellent staff. No pressure. Thanks Archie for making this sales experience awesome. Financing help was great. Love my Indian Roadmaster.

Ja
Review №19

Great place to look at bikes. Needs to give me more on trade in.

Sk
Review №20

They responded quickly, but as soon as i mentioned i live 3 hours away but still want to order a bike from them they just ghosted me like a leper. Oh well. Lifes hard.

Tr
Review №21

Found my best bike yet, and the people are great too! Make the trip and avoid the mindless anonymity of that Austin shop, you won’t be disappointed.

Bo
Review №22

Great staff. And I trust them. They are all about making sure the customer is taken care of. And theyre FUN.

Ha
Review №23

I highly recommend Bell County Motoworks. I had a issue with my Indian and they went the extra mile to contact Indian to have them pay for the repair despite it being out of warranty. The service is clearly above and beyond any other shop that I have been to. This team will take care of you and your bike.

Ke
Review №24

This place is awesome. I bought a used 2015 Indian Roadmaster from a private seller. I live about 50 miles away from any Indian dealership and wanted to get some things done. Took my bike here and the entire staff is just helpful. The service dept is a class act from Lani, the manager, to the technicians. They do awesome work and I can’t say enough about them. Next bike I buy, I will definitely be driving to this location to do it. They really care about the customers! Refreshing after dealing with some of the other bike service departments at locations closer to where I live. I’ll leave it at that... love this place!

La
Review №25

Customer service here was good great friendly people when approaching but come time to talk numbers and finance they mess around to much and tried switching me to a bike i did not want and was more expensive bout a bike else wear

Bl
Review №26

With harley within four miles youd think this place would answer the phone.I get it. No one talks on the phone anymore but in order to remove all doubt that someone is present within working hours before the drive is made it would be nice to talk to someone. Two potential sales rapidly discouraged.

Ro
Review №27

Good service, I am a short rider. I just wish the salesman would have been more in tuned with riders like me. Even though Im very pleased with my motorcycle I felt like I could have got one that fit me better.

HI
Review №28

Great place, prices are great, clothing and gloves are price decently

Ar
Review №29

Internet said closing time was 6pm on Saturday. Arrive at location and door says closes at 5:00pm…Not happy

An
Review №30

Incredibly nice and knowledgeable sales team... but classic bait and switch driven by management. I drove an 1.5 hours expecting the 1200 Scrambler XE I asked about on the phone to be $15,400 as listed. When I asked to see the best they could do, the manager sent the rep over to me asking for MSRP plus $1500 for assembly and freight... not really cool to up the price ~10% last minute once I show up ready to just buy it up front.Again, the sales people were an absolute delight and werent surprised I was annoyed. I genuinely wanted to buy 30% more because they were so good. But unfortunately, I cant reward marketing tactics like this and had to walk.To the dealership, advertise your out the door prices transparently like the ad below. Your sales people and customers deserve better.

Te
Review №31

Great team...from sales and finance to parts and service. Found a great motorcycle at a reasonable price. Discovered a flaw in the paint shortly after purchase and they worked quickly to get the issue resolved through a warranty repair. Highly recommend to others and will definitely continue to take them my business. You can’t go wrong with Bell County Motoworks!

Ta
Review №32

I dig the team and inventory. Absolutely beautiful Brick and Mortar lifestyle shop.

BO
Review №33

Cool shop with knowledgeable staff.

Ja
Review №34

Very respectful! Made me feel confident in my decision in buying my first bike!! Would recommend to anyone! Sale lady is also the person you need to talk to for your needs! She will hook you up. Shout out to josue!

Ma
Review №35

If I could give these guys six stars I would. I was riding through Austin, TX on a 1700 mile trip to Northern Virginia, and called them to see if they could change the oil on my Chieftain while I waited. Lonny, the Service Manager, said theyd clear a lift for me if I gave them a couple hours notice, which I did, and they were ready for me. That was only the beginning. First of all its a great shop - lots of bikes and accessories to look at, and nice folks to talk with. When I got there they did a search and found two open recalls on the bike they offered to fix. Not only did they change the oil and fix the recall items, they also checked my tire pressure, and adjusted my clutch, throttle and drive belt to ensure I had a safe, trouble-free ride home. In about two hours I was on the road again. I would recommend this place to anybody looking for an Indian or Triumph, or just wants their bike serviced. They are a relatively new shop so I hope the good word gets out.

Al
Review №36

My husband and I would like to thank the great team at Indian, especially Archie and Josue! Not only was the whole process relaxed, smooth, and fun but the healthcare hero discount really speaks volumes especially to me as an ER nurse during these times. Keep up the great vibe... you’ve made us extremely happy!

Di
Review №37

We love to stop at Indian dealerships when we travel. Great to see one close to the military base.

Ga
Review №38

Awesome service. I have no complaints about the staff. Helped me with my last minute changes and Got what I wanted.

Wa
Review №39

Dealing with these folks is a true pleasure! Josue didnt give up trying to locate the model on I wanted and even made waiting fun. Before I was done buying my new bike I met everyone in the place and felt like I had become part of the group, or at least started, because Im thinking that feeling will only progress.

Al
Review №40

Friendly and knowledgeable staff.

Ar
Review №41

Had a great experience working with Mandi and Shelby. All of my questions were answered and it wasnt a problem to test ride a brand new Indian. I ended up buying a new bike from here. Paperwork was very quick as well.

Ja
Review №42

Awesome team to work with. Zero pressure sales and service. Knowledgeable and chill staff. The location is loaded with brand merchandise and full selection of bikes. Id definitely would recommend to my family and friends. Looking forward to seeing BCM again for some threads.

Bo
Review №43

Very clean and super friendly! Great selection of Triumph and Indian motorcycles and accessories plus, I hear they are the best in town! Get off the couch and get on two wheels.

In
Review №44

Very awesome employees. Josue is a total badass. 10 out of 5 stars yessiiiir!!

Gr
Review №45

Great customer service. Management treats you like family.

ke
Review №46

Great place to visit, beer on tap, coffee, and awesome knowledgeable staff! Test rode a Challenger and had to buy it!

Da
Review №47

Had my Victory cross country looked over before my trip out west, I hadnt had service like that in a loooong time. Lonnie and Kaitlyn were very helpfulThe Victory techs answered every question i threw at them. Im in Austin but the ride up to Temple is worth it!

An
Review №48

EXCELLENT customer service all around. Bought a 2020 Triumph bobber and love the hell out of it. HIGHLY recommend this place!!

Ke
Review №49

Recently purchased my Indian Stage 1 Thunderstroke Exhaust here. Even though there was a delay in receiving the exhaust the staff kept me informed on the status and the arrival of the new exhaust. The staff here has always been excellent in helping out. And if your looking for a good motorcycle Im sure they will have one to fit your needs. Im extremely pleased with my Indian Chieftain Limited and enjoy the ride and looks better than all others I have ridden.

Sa
Review №50

Awesome service. I have no complaints about the staff. They know how to take care of their Customers and motorcycles.

Ma
Review №51

Responds well & comfortable

Ke
Review №52

Just stopped to look and was impressed.

Se
Review №53

Great employees and great customer service. Got my bike from them and couldnt be happier

Go
Review №54

Great customer service, very helpful and friendly to first time buyers. Would place 6 out of 5 stars if I could. I have to say, this was the best service I have ever been given

sc
Review №55

The services was top notch and the help with any and all questions was fantastic

D
Review №56

Bought a new Indian here. I didnt think much when coming to look because Harley wanted 3k down on a motorcycle and high interest rate but I came in with hopes and they didnt let me down. Tait was an awesome sales person and listened to what I said I had down and what I was looking for. I told him about Harley and he said that his finance manager is really good (a phrase Ive heard before at other dealerships) but I am glad that Tait was correct on what he had told me. Their finance manager Marcus not only got me approved on a new Indian Scout but got me approved with only 650 down compared to the 3k from Harley as well as a rate that was lower than what I was expecting. When I got into his office and saw my rate I asked him how he managed that and he told me where most banks and most finance people just look at your score he will look at your report and see what is actually going on and talk to the bank for whomever is trying to get the loan. Ive been buying cars and motorcycles for year and it seems more sales people and finance people only care about lining their pockets than trying to help but I will say this dealership and their staff did a great job. Thank you Tait and Marcus.

Tr
Review №57

Came to test ride after okay on financing approval elsewhere. They had bike ready to test ride in short time. Took bike out, came back, I asked to run new financing & received a better deal than from 1st dealership. Took the deal. No pressure to buy or run financing. Good people. (update) Dropped a star because of pricing on 500mile service. Id advise calling other dealerships for service pricing before committing here. IMO huge difference in service pricing with others being FAR less (33%). Might drop another star for being told/convinced Scout Bobber fuel tank larger than it was .

Bi
Review №58

Nice folks, but follow-up after the sale was poor.

Ra
Review №59

Great people, friendly. Wonderful selection.

Ta
Review №60

Great experience. Bought my first road bike and Josue was a huge help. They went out of their way to find the bike that I wanted.

Ay
Review №61

I just bought a Indian scout bobber sixty from this place. I really enjoyed my purchase, they helped me a lot with loan and parts I wanted and been really nice to me and did understand my needs and helped me with best behavior and I really believe they are at the top of their game.

Im
Review №62

Good selection, didn’t get ambushed to force a sale for being military which is rare in that area of Texas.It’s a good place, but some of the prices can be a little high.I’d still buy another bike there.

El
Review №63

Glad they still sneak a Suzuki in for service. Great shop, great people!

Al
Review №64

I went in to the bike shop to check on the recall notice on my Victory Cross country tour. On my way out i stopped to look at the Triumphs as usual while looking at the Trophy SE, Josue started to talk to me while i was looking at the bike. Josue showed me several key features on the bike that i didnt know about. I purchased the bike and am very happy with it. I was shown around all the departments of the shop and found everyone there to be very knowledgeable, friendly and helpful. This is the 5th motorcycle i have purchased from them and am still happy with them. Allen

Pe
Review №65

The best place to buy an Indian motorcycle, Sales associates are outstanding and the service tech is the best. Sparky is the only one I would trust to work on my bike. I have bought 3 bikes from here so far and I cant see myself going any where else to purchase a motorcycle.

Co
Review №66

The best set of people Ive ever had the pleasure of working with. Real down to earth and will literally help you with what ever you need. I WILL be recommending to all my soldiers that want to get a bike. Thanks guys your the best.

BK
Review №67

The new location is awesome and the service is always top notch! I just bought another bike from here.

Pa
Review №68

Great helpful, respectful, friendly staff! As a female motorcycle owner, I felt very comfortable with the staff and was treated very respectfully. Love the Indian Motorcycles and what the company represents and stands for. Very military friendly, which is very important to me.

Re
Review №69

Went in for their t-shirts selection was great !!! Salesperson was very nice and helpful

Ma
Review №70

This was by far the best buying experience Ive ever had. Marcus really helped me through the finance process he explained all the paper work to me. Didnt leave anything out or hide anything from me. I will return to buy my next bike once Im ready for a bigger bike. Thanks you guys are amazing.

No
Review №71

Great people and excellent service

Ke
Review №72

Bought my bike here. Process was slow, but it got done. Then, it all went to hell. How long does it take to get plates??? My paper plates are expired and still dont have my plates. Called multiple times to no avail. My buddy was also trying to buy a bike here and they change the numbers on his deal TWICE!!!! I guess they thought he wouldnt walk away...

Br
Review №73

5 stars from me. I have been in the market for a new bike for about three weeks and was strongly considering a Harley. After getting the cold shoulder and lack of enthusiasm for the brand from both the Temple and Fort Hood locations I decided to humor other brands like Triumph, Victory, and Indian.Indian bikes just look fantastic. I walked in there and the man had helped me immediately. No pushiness, no sales tactics, just listened to what I was looking for and showed me a few things in my price range. I ended up taking a Scout since the wife would be pissed if I bought something bigger as my budget wouldnt allow a chief.I dropped money that day, they took the bike to the back for PDI and I came back the next day to pick up the bike. The salesman was sick and out that day but he still came in towards the end of the day when I was getting my bike to see me off. I tip my hat to this dealership and staff, I usually avoid buying anything from Killeen but this place was definitely different.Whatever Polaris did with Indian I like it. They did a fantastic job of the store setup design, training of the staff, and keeping them professional yet loosening up a bit once they get to know you. Also, the dog was cool. Hung out with me for awhile between signing the papers and getting on the bike to go home.

Bo
Review №74

Great sales lady, Chantel (I think) She encouraged us to sit on the bikes and get the feel of whats right. She was very knowledgeable. Nice bikes, nice people.

Jo
Review №75

These guys are great. Everytime I stop in Im greeted by my first name. Excellent service and a great team.

wy
Review №76

The staff here was nothing short of fantastic, helped me find the perfect bike for me. They are very friendly and approachable. If youre looking for a new bike talk to Sharrell.

be
Review №77

Great experience very helpful staff.

qu
Review №78

First time buying and was the best experience ever, everyone went above and beyond to get me the motorcycle that fits me. I highly recommend them for those looking to purchase a motorcycle. Thank You again to everyone at Indian motorcycle.

ri
Review №79

Sad that they and power sports Honda are closing in killeen texas

Jo
Review №80

The best place to buy an Indian motorcycle, Sales associates are outstanding best price.

St
Review №81

Non pressured sales staff. You can actually test ride floor models. Very knowledgeable on brand.

Ca
Review №82

Awesome place, stopped by to visit a friend and the customer service was amazing, the bikes are beautiful

Ma
Review №83

I bought a 2016 roadmaster from indian fort hood after having a pretty poor experience with another dealership. These guys were great, answered all questions immediately and worked really hard to get the deal done for me. Then they delivered free of charge to me in North Houston the next day!Couldnt be more impressed with their service minded approach. I worked with Chris Hutchens.Thanks again.

Co
Review №84

Very helpful and respectfulThank you all

Li
Review №85

Beautiful vintage style motorcycles! Very helpful staff. Real quality workmanship.

wi
Review №86

Im from Maine and bought the bike online Chris Duvall was one of the best sales men i have dealt with he stayed with us through the whole process always there if i had any question he didnt lie about anything like a lot of sales people do what i bought is exactly what i got would recommend Indian Motorcycle of Fort hood to every one

Ni
Review №87

Purchased my 2005 Harley sportser from Chris and it was excellent. Still runs great and I have had no issues.

Da
Review №88

Great folks here with really awesome bikes! Joe will get you on a ride that youll love!

Ri
Review №89

Sharrell Shaw helped me get into a 2015 Indian Roadmaster. This took about a week to find the perfect bike for my needs. Sharrell worked with me to make sure that I was happy with my purchase. I am happy with the service I received and I will be returning to this dealership for service on my bike and to say hello the the great staff of Indian Motorcycle of Fort Hood. Many Thanks Sharrell. :)

RA
Review №90

Paperwork done fast and great group of people ( other then one hitting on my wife ). everything was done in one day and I on my way. The only problem was they did not clean the bike before handing over my key.

Ti
Review №91

Never go to this place! A employee thinks its ok to bring a motorcycle gang in to the a good workin force then threaten people. If that the type of place that will tolerate this type of behavior and the management can not separate personal life with work life then my opinion is no one should go here Im glad that my kids were not with me cause they do not need to see that this is how a good American business is ran. Police has been notified!

Pa
Review №92

Nice showroom, and very nice folks to talk to. Thinking about a new bike, and they have me interested.

ak
Review №93

Great mechanics that take pride in their work. Yes, its packed but that lets ypu know whose fixing things in Killeen

Hi
Review №94

This place was very attentive and awesome . Seith was awesome . I will purchase here again and I love my new bike !

Ma
Review №95

Very personable answers all questions and will work within reasonable negotiations

na
Review №96

I have bought 2 bikes from indian motorcycles in killeen and Chris was awesome with service and time he put in to get me on the bikes.

Mi
Review №97

Service after sale is not worth the money you pay.

Br
Review №98

Customer service is great Mexican guy works there was a cool dude

La
Review №99

I appreciated the attention that I was paid in this small, but well stocked Indian dealership. Just picked up some shirts and a hat, but they will do my next service.

Th
Review №100

Dealing with Chris was very good, now to see how long it takes to get my bike delivered.

Information
100 Comments
5 Rating
  • Address:3925 S General Bruce Dr, Temple, TX 76502, United States
  • Site:https://bellcountymotoworks.com/
  • Phone:+1 254-690-1901
Categories
  • Motorcycle parts store
  • Triumph motorcycle dealer
  • Motorcycle repair shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–8PM
  • Saturday:10AM–6PM
  • Sunday:9AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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