Atool runs a nice store. Hopefully Cresskill will open soon.

Exceptionally inconsiderate service, unfriendly, curt, uncaring. Did not even get to next level such as considering buying anything. A simple course in courtesy is necessary if this place is to succeed. Just tell the staff, which must be abused to act this way, that the customer is important. Thank you.

PROS: This 7-11 is one of my go-to convenient stores. This place is always clean and the staff is friendly when you speak to them. They have a lot of the basic stuff 7-11 has and their prices are in lineCONS: parking lot only has a couple spots and the store is small compared to other 7-11s. They dont have as large of an inventory as others as wellOVERALL: i would still come here despite size disadvantages but my main concern would just be a matter of finding parking

The young guy with black hair has a horrible attitude. Hes look overworked from working the entire store alone,so he takes out on the customers.

I feel so bad whenever I picked up the coffee from here.One day the coffee was so hot and I used double cup. One staff saw it ( i am not sure he was owner or staff). By the way did not mind.... because some coffee store used double cup as coffee was hot. Then, while I was paying at the front, he took one of cup from my coffee without any comment....OMG..I could not believe it. After the day, I have never gone there.

I went in for a quick run. I go inside to see the cashier with teal green hair just casually with his mask down his face. I was getting something from the hot foods counter and felt really uncomfortable for him grabbing something with his mask down. If he coughed or sneezed while getting my snacks I would be mortified. Then I see customers with their mask down as well just casually drinking their coffee while on line. Coronavirus still exists people! Honestly really disappointed today because other times have been better at this location.

The lady owner and everyone behind the counter are super rude and unpleasant. I dont expect a world-class customer service at a 7-Eleven... I just go in, get my coffee and get out quickly like everyone else. Every time I visit this store, usually people working at this store seem very annoyed and angry with something all the time and are ready to fight with their customers for no reason. One day, I went into the store to get my morning coffee and one of the guy behind the counter told me ApplePay is currently not working on this CC machine so I was trying to use my credit card on the machine, he started yelling and screaming saying I told you credit card is not working. First of all, they told me ApplePay is not working at this time, not the credit card. Even if they couldnt accept credit card at all and asked me to pay with cash, I would have paid with cash. What a psycho and What a great a way to start your day at your local 7-eleven. I got so angry and ready to punch his face but I just left the store and never returned. Its a such shame to see a business like this still operate in our neighborhood.

Smh, every time I walk in thats all I can say 😩

Im an uber driver always have my coffee and snacks at 711. I very badly want to use restroom I beg for it the Chinese lady told me is out off order ( no sign posted at the door) after having my coffee they let someone else use it

The service is terrible and the workers try scamming customers on multiple occasions. Very rude too. Food inspector should also make a visit because bad food quality.

Scammers. Bought a SIM card that said suitable for iPhones. It is suitable for the first generation iPhone and not nano sim. Would not refund. AVOID.

Owner of store was very rude and off putting. Saw that I was taking pictures outside and wanted to know why. I told her it was for Google Maps and that I was a Google guide. She wanted to see my ID and that I was working for Google. I told her I wasnt working for Google but that I was a Google guide. She again wanted my ID for taking pictures. I of course refused. Never have I been asked to show ID most establishments are happy to have a Google Guide come in and promote their business. Just the opposite with this owner. ..... Needs to clean up her 7-11 dirty floors items in walkways coffee bar area unkept. For an area like Tenafly this 7-11 should be pristine. I would give them a F for cleanliness and friendliness.

Agree with the posts below. I have the 7-11 app for coffee, the manager claims they dont honor the $1 coffee. He pretends to scan the app and says nothing appears. Corporate 7-11 should review the practices at this store. One and done, go to another location.

Doesnt follow the advertised special deals offered by 7-11 corporate. Slick deception by putting black stick on number .39 on a dark brown background, appearing to offer the dollar med slurpee & sm cold brew given as the offer by every other 7-11 around. Hate that sales tactic.

Place is good . Owner is greedy! 7/11 app says their coffee is a dollar but refuse to honor the deal . Owner told employees not to scan the bar code from the coffee cups that would give you the deal, instead they are told to just punched in the coffee on their cash register thus voiding the discount. This place/owner should be reported to corporate or change their deals coz it is very deceptive to customers and patrons. SHAME ON YOU!!!

Worst 7/11 hands down the lady in here is so rude I can’t believe they are still in business

Couldnt agree more with all the comments. I purchased a jamaican beef patty. It tasted awful, the lady owner who as mentioned before was rude and annoying said to be that they dont sell food for taste are you kidding me??? Lol! anyways I hate going there but its super close to my job so I go there a lot. I still do not like them. Nick is super sweet tho . Hes a Filipino employee.

I went in for the free slurpee which was cool, but then the guy told me I can only have one flavor for my free slurpee. I call BS! Not cool 711... not cool...

A women was in the entry and did not allow me get into the store. She stop me very rude. She is racist.

Awful owners with the most atrocious attitude towards their customers and their employees. The wife is very rude when engaging in conversations and she is self-absorbed. The employees are great, but the owners bring down the whole store.

The owner Lady is the most rude person that i ever know. Nasty, rude and racist toward customers.

Employees are very nice and prices are cheap. Im surprised they managed to get into a town like Tenafly.

The worst 7 eleven. The owner is racist. That women should not be allowed to have a business if she is going to treat customers like that.

I would avoid going to this store. Rude lady owner insulting on customers. I would say this place should be moved out of Tenafly.

Horrible. The bathroom is a mess. Ive never seen paper towels in there. The coffee is always old and cold. The soda is very bad tasting. Also, the owner does not seem nice at all.

The manager Indian lady is disrespectful with customers, wrong person at wrong position.

Good:)

Staffs are very rude. Bad jokes make customers very angry.

Slurpees are great!

Always a good place to stop and catch a cup of coffee. ☕️

They are evil :(

Smelly