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Advance Auto Parts
301 S Main St, Terryville, CT 06786, United States
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Advance Auto Parts
Comments
Ma
Review β„–1

Very pleased with the service. They had my order ready and waiting. Funny thing, when the xlerk brought my parts to the counter, I looked and asked where the other Item was and they said that I only ordered 1. So I checked my confirmation email and sure enough I did only order 1. So my fault I purchased another one. πŸ™‚

Jo
Review β„–2

I shop this location a few times a month and have had nothing but good things to say about the people that work here. When I come in, Richard is quick to say hello and help me with parts or questions. If they dont have what I need right then and there, they order it and generally have it within 24hrs. The other people in the store are good and dependable as well.

Ga
Review β„–3

Decent parts, decent price. Always a online discount

Ja
Review β„–4

Terrible customer service. Staff is just there to smoke and hang out with each other. Didn’t help with my questions at all. Going somewhere else.

Ro
Review β„–5

Just glad get the fluids I need...priced a bit over...when you need it, you need it!

M.
Review β„–6

Great service! Great personalities!

Ji
Review β„–7

The employees were not very helpful. They pretty much told me to try elsewhere for hydraulic lifts openers for my toolboxes. I went to OReilly. They were super helpful. Measured my old lifts ordered me new ones.

an
Review β„–8

The guy behind the counter didnt even acknowledge that I was standing in front of him. Didnt seem knowledgeable about vehicles at all. I asked him to help me change a fuse and he absolutely refused, so I asked for a screwdriver and it took him over 20 minutes to find a simple regular screwdriver. Unbelievably LAZY & RUDE!

Sy
Review β„–9

Its advance Auto parts the name speaks for itself

El
Review β„–10

Helpful with some things. Not fully knowledgeable is others. Basic pricing.

Bi
Review β„–11

The staff leaves a ton of room for improvement. They are not mean. Most are just slow and lazy. I only go there on an emergency basis. Your phone will say there is a part.... It probably isnt there. I was there the other day. 3 different customers came in for pretty basic stuff. All were turned away and told to try Bristol. I wouldnt waste my time.

Jo
Review β„–12

Nice young man named ZACK that works here was the nicest, polite, professional I have ever met at this chain. He helped me with so much patients. (So hard to find today) Thank you again Zack keep up the great work!

Ro
Review β„–13

This is my local store and I tend to stop in quite a bit. I never have a problem there. The staff is always knowledgeable and friendly. If they dont have the parts I need in stock, they get them in quickly.

Li
Review β„–14

My boyfriend went there to get a thermostat hose and a lady that worked there said all they have is the hose in the back. So she cute the hose from a rem of hoses. He was very frustrated with her he told her 3 times that that hose wasnt going to work. It didnt have a bend in it. It was a heater hose. I will never be a customer from there ever again. She shouldnt even be working there.

Da
Review β„–15

We need them with out them I will be walking

Vi
Review β„–16

Always so helpful and really great customer service!!! Thanks again guys!

Jo
Review β„–17

Called to get part was told in stock went there dont have part will never deal with this store again!!

Li
Review β„–18

I called ahead, they had the wipers I needed, put them on fir me. Took all of 10 minutes. Everyone is polite, helpful and knowledgeable. Thank you guys!

To
Review β„–19

I buy online and pick up instore less wait time only complaint is the service in store is great half the time and horrible on other days

Ry
Review β„–20

Walked through the door was greeted and immediately shown where everything I needed was.

Jo
Review β„–21

Very good help. Its a chain that acts like a family business.

Wa
Review β„–22

Quick friendly service always have the parts I need.

Jo
Review β„–23

This place has its ups and downs, sometimes it seems the staff just wants to sit outside and smoke, sometimes they are helpful. If you need help finding something thats not behind the counter they just point to where it should be dont know why they dont come out from behind the counter to actually help you find what youre looking for....

St
Review β„–24

Many parts in store, short wait for orders. Speed perks savings

An
Review β„–25

Great selection of everything you need for your car and the sales associate, Ally was professional and courteous

St
Review β„–26

I went in and found exactly what I was looking for and the employee was very helpful

Ch
Review β„–27

Besides shopping here, I had an experience where my chihuahua ran into the parking lot and a young employee saw him and brought him to me when I couldnt find him. Above and beyond!

Bo
Review β„–28

Ok

Li
Review β„–29

Knowledgeable and courteous and always have the parts I need.

Sp
Review β„–30

Very helpful great people to deal with.

La
Review β„–31

Fast and Friendly service!

Gr
Review β„–32

Pleased with the service. Very kind personnel.

Mi
Review β„–33

Never order anything from their online store the brick and mortar store can not help you in any way shape or form

Jo
Review β„–34

Very knowledgeable

To
Review β„–35

Joe Jr at the counter is the best, tons of knowledge

Ma
Review β„–36

My go to place

Le
Review β„–37

There are enough of these stores on RT 6 so that whatever you need, its available

Ch
Review β„–38

Awesome and very helpful

Je
Review β„–39

Great csr

Ja
Review β„–40

Helpful and friendly staff

Ar
Review β„–41

Helpful staff and clean

ga
Review β„–42

I dont recommend this auto parts store to anyone if you have damaged parts or tool do you purchase them there they wont take them back

St
Review β„–43

Clean and helpful

Tr
Review β„–44

Free battery test

Ma
Review β„–45

Close by mediocre

Information
15 Photos
45 Comments
4 Rating
  • Address:301 S Main St, Terryville, CT 06786, United States
  • Site:https://stores.advanceautoparts.com/ct/terryville/301-main-street?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 860-583-1298
Categories
  • Auto parts store
Working hours
  • Monday:9AM–6PM
  • Tuesday:8AM–8PM
  • Wednesday:8AM–8PM
  • Thursday:8AM–8PM
  • Friday:8AM–8PM
  • Saturday:8AM–8PM
  • Sunday:8AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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