I have been trying for over a week to reach someone in customer service regarding an issue with my new contract. I am a new customer and need some explanation other than what I got from the store manager. I’ve stayed on hold for longer than you can imagine and then left 2 contact me forms with promises of contacting me back within 48 hours. Still nothing. We just built a home, donated our furniture to a local charity while waiting on our new furniture to arrive. We chose this company to rent a small couch in the interim. But it is proving to be more of a hassle than anything. Poor customer service is a reflection of your company. Stand behind your company, Rent-a-Center! We may be a new customer, but this will be our last rental at this rate.

Very polite staff. Fast Service . i needed a washer they literally delivered it 14 hours after initially inquiring. Fast!! Im seeing India on here alot, She helped me and is very informative with products. A +

The best customer service ever.

Horrible place rented a computer it was so virused up I couldnt use it and horrible service and wouldnt let me return the laptop for credit and had a speaker they harrassed me the day my payment was due called 3 times and showed up at my door to pick up the speaker at 1pm they dont close till 6 and I had never been late on a payment

Great products and friendly people. India was the Best customer rep.

Very friendly and good service.

Very rude I was at a funeral and the manager called and said payment is due today I told him Im out of town at a funeral and he said well I expect you here at the end of the day and hung up now Im switching to aarons and saving money with better products

They dont care about your time at all.

Nice staff

Nice people

Terrible management

Not friendly employees