Ive had a poor experience with their sales division, which was unresponsive to calls and emails. Their service unit has always done good work on our Ioniq. Theyre punctual, quick, and competent. However: The dealership asks customers to wear a mask. This is posted prominently inside and outside. We commit to the well-being of our visitors and employees, reads a sign. Most customers DO wear masks. Of the 10 employees I observed, nine were not masked. Masks are not primarily for the wearers benefit. They protect the other guy, especially the unvaccinated and the immunocompromised. Theyre a nuisance, sure. Itll be great when we can get rid of them. But right now, in October 2021, they still make sense. I wish DeMontrond management expected as much from their employees as they do from the rest of us.

James Anderson took care of everything for us. He gave us the best treatment and the best offer with all the applicable rebates. James took the time to explain all the new technologies that our new car has. He was able to answer all our questions. You can’t go wrong with James and the Warranty Forever that Hyundai DeMontrond offers.

Typical Car dealership. They pretend they care up until you buy the car then they just forget about you. Bought a brand new 2022 Hyundai Tuscon Limited. After we had agreed on the purchasing price they miraculously found a ding on the trunk of the car.(Very subtle but it was still damaged). It supposedly got damaged off of the truck. (obviously not my fault). They didnt take any money off of the car or offer any discounts because there is a chip shortage. They said they would fix it for free and it would be done in a week. Leaving for a trip Friday which would be over a week and a half and they dont even know if it is going to be done by then.EDIT: I was reached out to by the Sales Manager and was treated very well. Brad did everything he could to make my experience great. Very happy with the car they fixed everything that needed to be done. I just wish this kind of treatment was exemplified earlier without me having to complain.

Paul and team are amazing always. Martin, Tammy another young lady and gentleman. Always professional and wonderful customer service, always takes care of my car and me. Thank you for the great job you do.

If you enjoy paying 3-4 thousand dollars above what your car is worth, purchase your next vehicle from DeMontrond Hyundai. Many dealers are taking advantage of the market, and DeMontrond Hyundai is no stranger to this tactic. Their reasoning is that people are so desperate for cars right now, that someone will eventually pay for their inflated prices. These additional costs are 100% profit for the dealer. Save yourself the drive to the middle of nowhere and do not waste your time here.

I greatly disagree with the diagnoses made by the service technician on my most recent visit. On a visit previous when having warranty work and recall work performed they disconnected my seat heaters and never reconnected them which required me to return to have them reconnected. I was also prepared to by a new car depending on what they said the diagnoses of my current vehicle was, however the selection of cars and models at this location was extremely limited. I looked online on their website both before heading in for my appointment and while I was inside waiting, I cannot figure out why their lot has so few options in it now.

I know I can count on DeMontrond Hyundais service department to take excellent care of my Kona when I take it in for the scheduled maintenance. Check in is easy and the waiting area is comfortable, clean, you can watch TV, and it has a nice snack area, too!! The overall experience, I give an A+!

Saw a truck that i liked drove 45 mins truck price 23k online salesman James who was totally unprofessional bring me s paper for 28k with bunch of extra fees like window tint and customer service fees which he tried to take off to give us discount we tried to negotiate but he told us good bye. We have bought over 10 cars but this was the worst experience ever.

Excellent place to buy a vehicle nowadays. See Tony Victoria or James Anderson

Purchased a new 2021 Hyundai Tucson recently and I’m so glad I came to see Javier Cavazos! I drove out 1.5 hour to see him and he provided me with great service and answered every question I had. He went above and beyond and if I could give him 10 stars instead of 5, I would! Will be back to buy another Tucson from him in a couple of weeks for my mom!Also thank you so much to Kelly Sarafin from finance helping us out finalizing our purchase. She is amazing and I’m glad she helped us out too!Highly recommend this dealership to everyone!

Where should I even begin. After going to two other DeMontrond dealerships, you could tell that this location had/has better salespersons that actually LISTENED and work within your budget. I purchased my FIRST car with Javier. He was able to get me into the Elantra I wanted and helped me get into budget. Javier shows that he cares and will answer any questions or concerns you may have. He was very knowledgeable and kind. I will DEFINITELY be referring people over. Thank you so much DeMontrond Hyundai! I’m glad to be part of the Hyundai family.

Mark Booth was great salesman. Very knowledgeable on his product. Finance department was quick and easy. Would highly recommend.

I may sound like a cliché, but I normally dont write reviews, even on Amazon, where I conduct most of my online shopping. I recently started a vehicle search via Car Guru, that ultimately lead me to DeMontrond Hyundai. I must admit, I was skeptical, however, the expert and comprehensive customer service is amazing. Kudus to the online sales representative and the floor manager. Look for this team, they must of been contortionist in a past life. They did everything they could to make me feel like family. They expedited the process and made certain my visit was comfortable and that I left with the vehicle that was perfect for my needs. Thank you Harvey and Brad!

We absolutely love DeMontrond! My husband and I went to several dealerships over the course of 2 weeks and were given the run around shown cars we didnt even ask for, and delt with rude sales people, my husband and I were frustrated and ready to just give up untill we finally went to DeMontrond Hyundai! We received the absolute BEST customer service! We were very pleased with the entire process from start to finish we worked with Mark & Tony the nicest sales men we met in the two weeks and out of at least 10 dealerships we visited. They listened to our wants went above and beyond to meet our needs. This is the place to go!

Good people, knowledgeable sales associates. Excellent service team! Keep up the good work!

I would have given 0 stars if I had a chance.. the sales persons think that they are too smart. They set up a cheaper price in online with discounts and when we go in they are trying to sell the car for MSRP.

I really appreciate David in the maintenance department who is always so kind and helpful. He always answers my questions about maintenance and care on my 2020 Hyundai Elantra GT. Today I had an issue with my tire and running over an object causing the need fro a new and David was kind and able to make space for me before I return to work this weekend.

Bill Rees was very helpful during our purchase process. He was not pushy and was great at explaining many different vehicles and there options. I would recommend him to anyone. He made the process easy for my husband and myself.

DeMontronds service team does an excellent job at keeping my Santa Fe & the wifes Sonata Hybrid running in tip top condition. The staff there are always friendly and willing to help you with as possible.

Love the customer service that Javier Cavazos has gave me, Ive have bought about 3 vehicles from him in the past hes the man to speak to if you need anything to drive and good deals.

Worked with Justin Mata, easy experience and he helped with each part along the way! Highly recommend him for your next purchase!

Popup on the website. Never trust a company that uses Popups.

Had a very unpleasant experience trying to buy a 2021 Santa Fe. On a Thursday, the sales guy promised to double my military rebate that we would have received according to him during Memorial Day weekend but would give it to us now. Plus he would give us the college rebate without going through Hyundai.It was late and so made arrangement to come on Sat to close the deal.Immediately on Sat, the promised rebates were not provided. Additionally, the sales guy (Syed) try to argue with me about the amounts he promised.Brad the Sales Manager was no better. In fact, it became so contentious and unprofessional by his part that I left.They were not willing to negotiate and tried to sell me on the DeMontrond experience. What experience?!?! Obviously that experience is to argue and yell at the potential buyer.Ron Carter did not have the model that we wanted on that prior Thur but by Sat they did. Got a new car at the price that I had proposed to DeMontrond. Thanks Brad for sending me to Ron Carter! The experience there is amazing in comparison.

I’m not from the Houston area but had a great experience with Syed at the Hyundai dealership. He was prompt in answering my questions, courteous, and honest. I would definitely recommend dealing with Syed directly. He’s a great salesperson who is knowledgeable and friendly.Kim from Corpus rocking the yellow 2020 Sonata!

I just bought a 2020 Palisade Limited from DeMontrond Hyundai and had the most pleasant car buying experience! Syed was such a knowledgeable salesman with vehicle features but also gave us space to look around at all the different options! Brad and all the other staff we encountered were also so pleasant and helpful! When going to finance, Kelly Sarafin was great! She didn’t overwhelm me with information, and also answered all questions that I had regarding payments and warranties! Thank you DeMontrond for a job well done!

Had warranty issue. Set it up online, drop off was a breeze. Was promptly contacted as to what the issue was and informed they were finalizing the repairs. Was then contacted that car was ready for pickup and upon arrival, I was professionally greeted. Repairs were reviewed. Car was returned with a courteous carwash and vacuum. If only every business was ran this way! Excellence service delivered, what more could you ask for.

I love the service guys; they are friendly and take great care of my car. They are honest & explain things. This service was under warranty and I was thrilled when they told me that. Ive been coming to you for a while, although I bought my car in Houston, because I live in Galveston. Love you!!

My 5 Star Rating is 100% for Sales Associate, Justin Mata. I came into the dealership looking for a vehicle my Mom could safely and comfortably get in and out of. We found the perfect vehicle for her, a Hyundi Santa Fe. Justin was extremely helpful. After deciding on the vehicle, Justin prepared all the paperwork so that when we brought my Mom up everything was ready and it was a very quick process. Justin is not your typical car salesman. Justin is your typical consumer. He took his time with me making certain we were getting exactly what we wanted. There was no pressure. He answered ALL my questions, even my after hours phone call when I had thought of something else.If you are in need of a vehicle, Justin Mata is your salesman.

Mark Booth is the best ever!!! He sold me and my BF 3 cars LOL! Go to him!!

Positive employers greet you and they allow the customer to talk to them, versus the employee always doing the talking. they make you feel welcome and easy. Thanks 5 Stars

The quality of service at Demontrond is great! They are knowledgeable and do well in getting you serviced!

If you are looking for best deals go to DeMontrond.

Our salesman was great! Ross was full of information and we never felt overly pressured. We picked the right vehicle and we love Hyundai’s reliability and safety. The process of purchasing was an entirely different story. The finance dept desperately needs help.

Never crossed my mind to look at Hyundai until I saw the 100,000 mile warranty. And the Lifetime warranty with DeMontrond. I’ve had the vehicle for two years and haven’t had any issues.

Just finished the purchase of a 2020 Sonata. Excellent experience with Bill Rees. He is definitely gifted with more patience than me. He never put pressure on the sales always providing information requested on various models very promptly. His priority is to get the right car for you.No gimmicks when you get to the dealer trying to load the price by thousands of dollars. The opposite to the experience that I received at other Hyundai dealers.Drive the extra miles and make sure that you ask for Bill Rees. You will receive a fair price (better than the competition) and be treated with a professional and honest service.

Take your time. Finance tried sneaking in an extra $800+ to the purchase price than what was agreed upon with sales. There also was a $900+ consumer service fee they were not able to explain what it was for that they took off and later added to added equipment there are some reasons they may do this. very shady.

Jonathan was super helpful and I left with the car of my dreams right off the showroom. Wasnt too pushy and I was super comfortable and happy with how everything went. I love my Kona and cant wait to drive it around some more.

I had the most amazing experience and Im very pleased with my car purchase, Justin Solar my salesperson was so patient and helpful in understanding what I needed for my budget and my family !!! Super Happy with my experience and I would highly recommend Justin for any of your car needs !!! 😁😁😁😁

Excellent experience. I cannot praise them enough - absolute pleasure to deal with.Dealing with Jamie was a wonderful experience - she gave me a hassle free, no BS leasing experience - it was a complete breath of fresh air to the cowboys over at Ron Carter Hyundai.I cannot praise her highly enough - she was courteous, responsive and friendly. The leasing experience was simple and they even stayed open an extra hour so we could complete the leasing process.Ask for Jamie she will not disappoint you!

They communicated via phone, and sent photos via text of items of interest. How surprised I was at home when I popped the hood and found they had also cleaned all dust from the engine! Far better cleaning than I had attempted months before! Again, thank you for the entire service experience.

Service was great, and they even washed my car and vacuumed!!! I got a video of the work they did and a follow-up phone call!!!! Great Job!!!

Always have good service both on buying and maintenance.

Great Service ! Service advisor Robert is always great! They let you know what items need to be addressed and give you estimate as well. Valet driver will drop you at your home or office and pick you back up.

Excellent costumer service, great prices and inventory.

I purchased my first Hyundai car 8 years ago and recently traded it in for a Santa Fe Limited. Their customer service is always exceptional and friendly. I will never purchase another vehicle elsewhere or take my vehicle anywhere else but Demontrond Hyundai.

The best place to go for great deals!

The dealer serivice department fis exceptional

My Service manager Robert was great! He got me a loaner car and was very professional. BUT PLEASE REMOVE ALL STUFF FROM YOU CAR HERE THEY HAVE A THIEF, maybe a porter cause I doubt a mechanic at their pay range would steel from a vehicle. I had a lucky coin given to me be a League City Law enforcement officer. I kept in my arm rest. I never move it and when I was half way home I noticed it was gone. I called and offered reward for it but have not heard back.

This place is horrible. I traded in my car on July 4th. I have contacted the finance department repeatedly regarding the loan not being paid off to date.They mailed the payoff check to the incorrect address, I wanted them to cancel the check they sent and send a new one to the correct address. I’m stuck paying 2 car notes. When I went to sign my paperwork, I informed Joni (with finance) that I would be financing my car through my bank. That was on a Saturday at 3pm when I got my car. I left her a message that Monday and sent her an email with my financial institution’s information to get a buyer’s order. She deliberately let my paperwork go through so I could not refinance with my bank. She also sent me an email response with all caps as if she were shouting at me. I have called and emailed repeatedly (today is 8/17) and my emails and phone calls are not being returned about the status of my pay off loan. It should have been a sign that I should have walked out when the finance manager had her mask below her nose and was licking her fingers to turn the papers for my husband and I to sign. We were mortified. I definitely DO NOT recommend Demontrond to anyone.

We had the pleasure of dealing with a new salesman Ross Lambert. He was so upbeat energetic and eager to assist. We asked dozens of questions and any he didnt know we got a immediate response. He made our 1hr 40min drive to the dealership worth it. From our initial call to driving out the lot happened in a 24hr time frame. We knew what we wanted and he helped make what we wanted happen. It was a very quick transaction and we feel he did a good job making that possible. I highly recommend this dealership everyone from insurance to their fiance person Kelly was friendly and fast. I would definitely buy my next vehicle from here without question.

I cannot fully express to you how WONDERFUL the DelMontrond dealership in Texas City is. They’re just off Gulf Freeway. We just bought our 2nd car from them. They’re VERY CARING. Our 1st car a Hyundai Tucson was leased. They took A LOT of time with us, explaining and trying to get us the very best deal. We really didn’t want to lease but in order to get the pymt where I could afford we had to. The Tucson has been a WONDERFUL little SUV♥️ It’s NEVER given a day of trouble. So the lease was up this October.Our daughter and husband felt it best if we’d buy the next car even if it was a used one. We are elderly 79 & 83. Honestly I left it up to God whatever we should do~~even to not buying a car and to just using our the 2nd car, a Hyundai Santa Fe, for our only car. Yesterday, August 31st the 3 of us went to DelMontrond. The salesman, Syed Zaidi, who helped us was very kind and very patient. He wanted to make SURE we had the right vehicle for the price we could afford. Hubby and I took 2 cars for a test drive, the Venue and the Kona. He told us we could be gone a couple hours if we so desired. No~~I just wanted to drive it to see how the seat fit my back and if I could see good enough (I’m short). I drove both cars but felt the Kona was best for me. When we returned we told Syed, it was most important for me to have the pymt as low as possible. As he was figuring the price he was able to give us more off than I ever expected.I completely understand dealerships NEED to make a profit otherwise they go under. I’m just SO HAPPY with the help I was given. When it came to completely “tying up the deal” the closing manger was MORE THAN SUPER. She was so very helpful in EVERY ASPECT🌸She presented to us “add on options” but NEVER EVER pushed it~~just presented it. It was our choice or not and she didn’t make us feel we did wrong by any choice we made. They TRULY ARE A FAMILY DEALERSHIP🌺They want to “take care of you” and you truly feel it. We were encouraged to come to them at anytime for questions or anything.We’re SO VERY HAPPY WITH EVERYTHING🌺THANK YOU SO MUCH DELMONTROND♥️I want to add to this review~~Thank you so much for replying~~many do not. THIS is just ONE MORE sign of the kind of attention that’s given to your customers/family🌺

Great experience. Do wish they had up to date information regarding extended warranty when you call.

Jamie is the best! We could not have worked with a better representative! We appreciated her patience, attentiveness, and no-pressure approach. She helped us find the right vehicle and made sure we were happy with our purchase.

Great service but one of your employees sent it way over the top, I wish I could remember his name, I think he was one of the mechanics, overheard me asking to make change so I could get a snack for my grandson but they couldnt make change. He gave me a couple bucks out of his own pocket. That was priceless, I cant thank him enough. I had a stressful day and his kind act meant a lot to me. Thank you for providing great service and for that extra!!

All I can say is you just lost an easy sale. We walked into a vacant dealership w financing already approved. Wanted to see two SUVs they had listed on CarGurus and were told those were service vehicles but they would match the price on another. We were left standing out in the lot while salesman went to get a set of keys. We wanted more than 15 minutes and he never came back. We went in and got our folder full of paperwork off his desk, no one said a word to us as we walked out and got back in our car and left. False advertising with no desire to sell a car to someone who was diffinitly going to buy. Beware of this dealership. We were the only customers and were treated like they didnt want to sell cars

Honest and straightforward. The low low price they give you they actually honor when you get there. There are no hidden fees and no packages that are added like they do at Ron Carter. If you live in League City, Friendswood,Texas City or the Bay Area or anywhere for that matter buy your next vehicle here.

DeMontrond has always treated me like family and services is always great!

Jamie made sure I knew when the vehicle I had been waiting for came in so I could come into the dealership as soon as possible. (It’s hard to find).She is always hard at work so when I arrived she was tied up, so the General Manager Bryon went on the test drive with me, we came back and they quickly put the pricing on my vehicle together.I get so many looks and compliments on what a great looking vehicle I have and where did I get it.Thanks Jamie for the great service before and after my purchase! I truly love my new 2020 Palisade! Ask for Jamie and you won’t be disappointed!

Jamie in sales, Brad the sales manager, and Kelly in finance were all great, they were very personable, transparent, and will not force you to buy anything you do not want or need. Jamie informed us when the Palisade arrived with the packages we wanted and was very communicative of pricing and all that is included in the drive out before we arrived and there were NO surprises. They gave us a great deal on our new car and trade, no mark up on MSRP or additional packages like other dealerships. DO NOT go to Ron Carter Hyundai! We made that mistake and the sales manager hid fees in the drive out price that were not listed, when we went to finance they moved the amount they hid in the drive out to the sales price of car and they kept saying well the drive out matches. The only way we found it was to ask to see what we agreed to with sales and by doing our own math and found it was not adding up. beware of Ron Carter Hyundai, do not be drawn to their free food, free popcorn, and face painting Saturdays.

Brad Northcutt is awesome and will go out of his way to help his customers. Awesome experience.

Excellent service visit and the cost was less than I was quoted online. So a happy customer here.

Jamie was my sales person and when I say she did an excellent job she really did!! She popped my new car cherry!! Through her hard work and dedication I was able to get a brand new 2019 car!! I would recommend Jamie as a sales person to anyone !! She’s very informative and doesn’t even pressure you !! Thanks very much guys

They gave me an excellent deal on a 2020 Elantra. No other dealership in the Houston area could beat it and warned me that when it came to finance, DeMontrond would try to pull a fast one or back out of the deal. Not true. I was very happy.

After doing a lot of research, looking at prices and different car options and talking to a couple of dealerships in the area, DeMontrond gave me a great price for my new car! Jamie is hands down the best representative I spoke with and made the whole car buying process a lot less stressful then it could have been. She was very patient and understanding of all my questions and concerns and I never felt harassed about buying immediately during the whole process. She was very upfront and transparent about the pricing of the car and made it possible for us to get the car I wanted at the price I wanted! She was also very personable the whole time and was always extremely responsive whether it be text or email. I recommend DeMontrond to anyone looking for a new Hyundai and I highly recommend Jamie as a representative!

Had a horrible experience price is never what they say on internet said price is what it was you go in and its 5k higher.. please move on crooks..

My wife and I purchased our first Hyundai. The whole staff at DeMontrond Hyundai from start to finish was excellent to work with there. Jamie in particular was excellent to work with. She makes sure all your needs and wants are met. She will the go the extra mile for you. I would highly recommend this dealership to anyone purchasing a new or used vehicle. My wife is loving her new brand new off the lot Hyundai Kona!

Jamie was really polite. Also helpful and respectful. I’m most definitely recommending my friends and family to her!

Jamie did a great job taking care of us. We initially got the runaround at another Hyundai dealership in the area who list low prices on their website but then wont sell the cars at those prices. We then contacted DeMontrond over the internet and were put in touch with Jamie. We already knew what vehicle we wanted and quickly agreed to a price. I asked if she could get the paperwork and vehicle ready for us. We arrived there about an hour later and the paperwork was ready and the vehicle was about 10 minutes later. We had a slight wait for finance as she was with another customer. From start to finish we were in and out of the dealership in less than an hour-and-a-half, and that included the informative checklist that Jamie went through of the vehicles options and controls. Overall a great experience and if you are looking for a Hyundai this is the place to go.

I didn’t end up buying a car from here, but I did go to look at one. If you find yourself making your way down here to look at, purchase, or both, ask for Ross, he’s fantastic

Always a great experience at DeMontrond Hyundai. Service Department is excellent. They tell you what you need done and do not try to sell you anything you do not. Great group. For that reason I will stick with DeMontrond.

Love my Santa Fe Sport, and love my DeMontrond Hyundai family, they keep my car in tip top shape! Grateful for the Hyundai warranty, and the Warranty Forever that DeMontrond offers. If you are thinking about a Hyundai, think DeMontrond Hyundai Texas City; the best deals around!

Ask for Jamie! Her willingness to make sure all your wants and needs are fulfilled is impeccable. Very personable and understanding person! 5 stars!

When looking for a replacement car I went to at least 10 dealerships and DeMontrond Hyundai was the best. Bill Rees was easy to work with and there was no pressure sales. He got me all the information I wanted on at least 4 cars and we ended up buying a 2019 Sonata because of the experience we had with him. If in the future if we need or want to purchase another vehicle this is the 1st place we would go and find Bill.

Great place! They always take care of me....

Found that their online dealership rebates were thousands of dollars more than all the other Hyundais in Houston, I couldnt believe it was real, when I went in and took a look at the numbers it was obvious that the internet discounts were a scam to get people in, and then they try to take back as much as they can through line item charges.

Love this dealership. They went above and beyond for me in sales and in service. They continue to prove that they care about my purchase and keeping me a satisfied customer.

Jamie was absolutely awesome. She made sure everything went smoothly and efficiently. Stay with me all the way, from choosing to picking up our car.They installed leather seats in our car and she was informing me they the whole process even thou when she was not working.We were treated like family!So on your next purchase Ill recommended you to stop by and talk to her. I assure you you will be treated with respect and knowledge!Thanks Jamie!!Wilfredo and Sandra Velez

This was on be of the most comfortable, enjoyable car buying experiences Ive ever had! I came in the first time and met with Wayne Rowe! He sat me down to figure out what I wanted, and didnt give me the run around, or try to coerce me into something I didnt want. He also gave me a lot of respect, and didnt talk down to me like other people have done at dealerships in the past.I didnt buy anything that first visit. I went home, thought about things, did more research and came back a week later with an expanded list. He told me he had a car there that he thought I might like, even though it wasnt on my radar. He took me pout to show me a beautiful Honda-- a car I didnt even think I could own-- that was in my price range, and let me take it for a spin. I fell in love immediately. He bent over backwards for me, getting me the right price and payments, and was positive and encouraging the entire time. He was truly a joy to work with!Now, I am in a car that is beyond my expectations, loving every second! Thank you to the whole team there, but especially Wayne! Im so glad to have met him and worked with him. :)(Now even my boyfriend, who is a Mazda guy, wants to come here for his next car!!)

Very good experience leasing a Hyundai here. I feel like I got a good deal and its a good value. Not what Im used to when buying a car. The only drawback is the extensive amount of time it takes to get through the financing department. There should be a better way after all these years. Too much paperwork.Update: very good service experience...upped my rating to 5 stars.

Jamie made this car buying experience the best I have ever had! She is not pushy at all and really listens to what you want and can afford in a vehicle. She works for the customer and gets you the best price possible. If you have had it with double talking salespeople, go see Jamie for a breath of fresh air!

I am so happy to say that this place was the most wonderful accommodating dealership I have EVER been too! Sheri Ferguson is AMAZING!! I spoke to her for a week on the phone on numbers for doing a lease with them. She called me back like she said she would. I finally went in and got the Vehicle I wanted a Night Fall Blue Santa Fe Sport. Chris McConnell was excellent to work with and really worked the lease deal for me!! It was so nice that they were not pushy with me.They were very accommodating with helping me set up my new car and all the bells and whistles. Sheri followed me to the other dealership to return my other lease. Excellent service, please go and ask for Sheri and Chris!!! Thank you both. Kristy K.

Great experience!!! Jamie did what the other dealership said was impossible. She got me in the car I wanted at right price. I highly recommend going to see Jamie. Thanks again for the great deal.

DeMontrond is the best dealer of any car manufacturer that I have ever dealt with. Took excellent care of both my 2011 Tucson and myself from start to finish.

This was my first time purchasing a car, and Jamie made this process so simple tended to my every need. She is passionate about her clients and very patient. There was an offer online, and I left with an even better deal than offered. This could have been a very stressful process for me, but Jamie was very real and understanding and made it hassle-free. I love my 2018 Hyundai Elantra, and its all thanks to my new friend Jamie.

The online price this dealership publish is a hoax. It is a trap to drive traffic into their dealership. Once you have been thru all the details; then only the their true color come out, so many hidden an inflated charges around Tax & Title - which normally the customers overlook (they think).In case you decide to go to this dealership, get the drive-out price and compare that with other dealerships before you even go there. I asked for drive-out price and they never gave me that. Keep telling, come over, drive the car, if you are satisfied, we will provide all details.

The service department was wonderful! Even Chad the mechanic, came out and discussed what was wrong with my vehicle and what needed to be done. It was a great experience to be informed along the way! Now that the recall has been fixed it feels like new again! Alton and Tori a big thumbs up for your help and professionalism! Thanks again!

I came in knowing exactly what I wanted and would not accept anything less. My salesperson ( Jamie Batest ) listened to all of my wants and even though the exact car I was looking for at the time wasn’t on their Texas City lot, she hunted it down for me and made it happen!! I am very pleased with the level of professionalism and customer satisfaction that she was able to provide!! Great job Jamie, you are amazing at what you do; I’ll recommend you to anyone!!

The sales person was amazing! He had amazing manners and was patient. Thanks for being straight to the point and working with the customer. Great people!

I purchased a 2020 hyundai tucson today from demontrond. I dont normally take the time to write reviews unless i have a really terrible experience or an outstanding one. Well after today, I wont shop at another dealership other than demontrond. I wasnt expecting to buy a car today but the experience with Ross Lambert in sales and Kelly in financing was so seamless i cant imagine going anywhere else. I was quoted an unbelievably good price, and was leary that i would actually get that deal. I went in for a test drive, the car was ready for me, and nothing changed on the price!! Ross was very thorough, helpful, and friendly, and made sure i was comfortable during my time there. This was all before my credit check was done and before i gave any financial information. So this is how i know everyone will be treated fairly and with respect. I was told upfront about a very minimal window tint fee and was ok with it. Financing was a breeze, kelly was very fun and easy to talk to and helpful even though she was staying late and swamped with loans. Nothing is hidden there and i was amazed that buying a car could be that easy after purchasing multiple cars from various dealerships in the area and always having to literally argue for what is fair. Do not, ever, ever go to ron carter. Make the trip to demontrond and i guarantee you wont regret it from personal experience!!

Jamie Bateast is the best, and in a league above the rest. Ive dealt with many salespeople over the past 35 years buying vehicles and I tell you that shes a godsend. She should teach her listening skills and friendliness to other dealers. Im definitely referring her to friends and family. May the Lord bless you with much success Jamie!

Poor customer service, I asked for a lease price, because another dealer gave me an unrealistic price, they asked if i will lease today if given a better deal, I said that i have to discuss with someone before doing that. as a response they come back to me with that once you get serious, come back and well give you a price. hang on a sec dealership, do you really think that I have nothing better to do than waste my time n come to your store and talk you useless game? guess what, I am going to lease a car, and that will happen today, but believe that it will not be your store, because disrespect does not work very well. sad-sad and go Carvana, where you can buy without dealing with such people.

I was very pleased with my car shopping experience this past week. Our salesperson Jamie Bateast was understanding and patient with us during this process. She listened to every concern that we had and treated us like family!!! I would highly recommend her! We will definitely be going back to her for our future vehicle purchases!

They had the best price I could find on a Hyundai Accent for my daughters, but they are unfortunately about 5 hours from where I live. I spoke with Jonathan Solis on the phone, we came to an agreement, and they sent me the paperwork (they even included a prepaid FedEx label to return it, which was a nice touch). Called my bank, wired the money, and my daughters just drove down from College Station and picked up their new car. Like most people, I HATE the process of buying a new car, but this was by far the least painful vehicle purchase Ive ever made. I never had to leave my office and I saved a considerable amount of money. The only difficulty involved in all of this is going to be moderating the fight between the twins as to who gets to drive the new car and who has to drive their old 2006 Sebring with 100,000 miles.

Demontrond Service is the best! After moving to Texas I had my Santa Fe service done at the Texas City location. Besides the satisfaction with my 2013 Santa Fe, the superb friendly service I experienced there was the main reason I wanted to purchase another 2020 Sante Fe and not look anywhere else.

Jamie was representative. She was Very Professional, Straight Forward and Very Honest. She made me comfortable with my decision. I’m definitely going back to her when it’s time to upgrade.

Jamie Bateast is a AWESOME sales person! It is rare to find extraordinary customer service, she goes above and beyond. Jamie is by far the best car sales person that I have ever worked with. She has a sweet, fun, and friendly personality. I would highly recommend her service to everyone and I will definitely visit her again to purchase my next vehicle.

Very happy with this place! For starters they are hundreds (literally ) cheaper for the scheduled maintenance. Second, I scheduled my appointment online and showed up a week early :/ the man at the service counter didnt skip a beat, they took the car in and serviced it quickly while I waited, all the while friendly. Super super happy with this place!

Jamie was great!! I received my first new car with her. Im very picky so I test drove & tried out several vehicles before I found the one that I loved & the staff were very friendly they made sure I was happy before I left! Anyone looking for a new car go she Jamie, you wont be disappointed!!

Great purchase experience. Our salesman, Patrick, was very easy to work with. We would highly recommend him to any of our friends and family. Patrick and Amy were a great team and provided my wife and I a comfortable, enjoyable, and quick purchase process.

Returning lease customer. This experience better than the first. Everything involves paperwork these days, so had planned to wait a few hours. I did call ahead for an appointment, but was greeted by Chris and Adrian - and off they went getting me under a new vehicle. Enjoyed my last Elantra and hope to get a few years of fun in the new 2017. Dealership is a bit outside of town, but has been worth the experience.