One of my favorite places, everything there is so cool. the socks, the cool pillows, the lockers u can draw on, the bags. the vibes are immaculate and you can get a huge bag for only $30 when it looks like itd be worth $50 anywhere else. the vibes are immaculate, top tier

They have a variety of notebooks and stationary items that come in different sizes. The store is perfect for teachers and students. We bought an adjustable face mask. The staff was very friendly and helpful.

Totally amazing shop. Cant wait to go back!!!

Theyre usually very nice. They have great products. Of course, since theyre in the mall, their prices are higher but its so worth it.

Absolutely amazing employees they were so kind and helped with anything and everything. Were very light hearted. Great product and cute plants although I’m sad that the pots don’t come with the plants.

Daughter and her friend were standing in line to purchase a few things when the manager ripped her friends store bag out of her hand and accused her of stealing while she was in line waiting to pay. And the manager kicked them out for no reason. All they were doing was waiting there turn to checkout.

They have good quality. Could improve the service

Super cute unique gifts and school/office supplies

Neat little place with friendly associates and a wide range of cute gifts.

Great assortment of stationary, and neat little things that would make great gifts for the aspiring writer on your list. The staff was attentive and extremely helpful.

I enjoyed most of the items available here. I do wish they had a broader selection for learning new styles of penmanship.

Their customer service is actually terrible! The employees are very judging and clearly not body positive. I felt very judged in this store as I am on the more plus sized range and when I asked for help the employees just ignored me and paid no attention to me.

Nice place. Nice people. Nice products. Nice prices. Overall I would call it nice. I always want to go here when Im in the mall because of how great it is! 15/10 would definitely reccomend.

Lots of really neat items for doing art and decorating a creative space. I enjoyed just browsing

The most rudest staff ever.love the clothes but hate the workers. do better.

I normally don’t leave reviews very often but this just had to be said, my experience absolutely horrendous. For a store like this to be claiming to be “good for the environment” I’ve realized that this store is nothing but an overpriced copycat of forever 21 and it’s actually just fast fashion which if you didn’t know is actually terrible!

Not a bad store some unique items

Loved this place.

Terribly rude staff. I’m very upset with my experience here. The clothes aren’t even good quality for the price and the store itself is dirty! It doesn’t seem like the employees even care about the establishment or anyone but themselves.

Sara is the superhero of Typo! Great service, cute stuff and keeping everyone safe!

Love this store! Must check it out! Guarantee you will find something You like or need! Employees are Sweet and Helpful!

Really nice employees, lady with the tattoos went above and beyond to explain items to us

Nice people there. Cool items as well.

Love everything they have! I want to buy the whole store!! 😁😁😁

Locally sourced and good for the environment! And great prices

Great store and friendly Staff.

Extremely rude staff here. I had a employee mutter under their breath that I was annoying after I asked them to check in the back for another pair of jeans after they ran out of my size on the display. I was appalled. I have never in my life ever been treated like this, I’ll never come back to this establishment ever again.

Lots of cool stuff, the employees are soooo nice.

Most of the clothes here are such low quality. The 2 times that I’ve been here, each time the dressing rooms were incredibly dusty. It’s like they just never sweep the dressing rooms. My allergies get triggered really easily when there’s visible dust, dust bunnies, and hair everywhere.

Normally have a wonderful experience, but the girl that just left me on hold for 10 minutes and hung up on me was pretty rude when I called back. The Woodlands TX Mall 12/16/19 11:10am. Wish the would send the items to Typo, upstairs at the same mall. Always the same friendly (recently promoted) person. Typo is wonderful, Cotton On folks need some retraining on customer service!

This place... First, hope you have your own bag because they charge for theirs. Second, buy at least two sizes up because whatever you buy will shrink big time. Third, I was told that if my items shrunk in the wash I would be able to bring them back so I did just that and guess what?!? They wouldn’t let me return them 🤦🏼‍♀️ HORRIBLE customer service at The Woodlands location!

I checked it out for the first time last week and was pleasantly surprised on how trendy the clothes were for the kids. Another cool perk one of the managers told me was that the adult store, across from them, had some similar items so the parents and kids could match.

The only employee working there was too busy on her phone at the front of the store to look up and see us waiting to check out. Not worth the cost. Too many other options to deal with that.

Still got their pens and glad to see their open. Went to the other one and I think they were closed. Soo.....woooo.

Really countable close you gonna like it

Best streetwear

My children loved it

I like that the stuff in there is very organized and they have great sales. However, when I went to exchange items (had receipt) the guy was upset about it? He said something about losing my investment or something then him and the lady next to him just kind of stared at each other and then were like WHERE IS THE CARD FOR THIS and Im like it was a gift I dont have it Im just making an exchange and we were a dollar off and he was like I CANT JUST GIVE YOU Cash?! And I was like ok. Idk he seemed like he had no idea what he was doing and it made me nervous

Customer Service, making a customer feel welcome and valued is so important. CottonOn has really great clothes for a reasonable price, yet, the customer experience is so bad that it really ruins the store. The fact that they are environmentally conscious, makes them stand out and brings something that is sorely lacking to the south. But yet again is ruined by the rudeness and complete lack of cleanliness of the store itself. The fitting rooms were unmanned and were disgusting, with clothes everywhere, nowhere to sit or lay down your things, and people even left drinks behind. The doors squeak so loud when you open them that you can hear it through the whole store! And then when you check out, they either pressure you into donating or make you feel like you are not wanted by their body language and tone of voice. Sounds like I’m not the only one not super pleased with the overall experience.

Customer service is terrible!

I was very pleasantly surprised with this store, I definitely recommend it

Amazing collection and soft fabrics

Clean and very nice workers

Love Pat and Dre! They know this store like no other! They are true gems! I would hire them in a heartbeat!

Darius was an amazing help and was very kind!

Cool little, necessary stuff with hip sayings

Love this store

Cute new store @ the Woodlands Mall. Great deals & the staff is very kind and friendly. Love the journal selection they have!

So much more stuff than Willowbrook

Super cute items and great staff!!

Very nice employees and service & cool stuff!

Cool stuff

There was a lot but it was pricey

They had many Harry Potter bags, notebooks and many other things.

Quality clothing

Love this store!!

Lots of variety