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The Woodlands Hearing Center
150 Pine Forest Dr #603, The Woodlands, TX 77384, United States
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The Woodlands Hearing Center
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Ro
Review №1

This was a first time visit to the Woodlands Hearing Center. The facility appears very clean. I arrived at the scheduled time and was taken into the exam area without delay. Mrs. Massey, who performed the hearing test was patient, courteous, and explained what to expect. After the test, she adjusted my hearing aids for optimum performance. I was very pleased with the entire process. My hearing has improved significantly.

Ma
Review №2

Both my husband and I go to Woodlands Hearing Center. Christina is knowledgeable and friendly. We wouldnt think of changing.

Ro
Review №3

I can not say enough about Christina Massey at The Woodlands Hearing Center. The service is beyond anything I have ever experienced before with any other provider. Christina listens to all of my questions and gives a thorough answer every time. I have been seeing her for over a year and she has administered several hearing test, and has re-programed my old hearing aids (which I had purchased back in 2012 from another vendor) at least twice now, and each time without allowing me to pay her anything for her services. I am finally going to be able to pay her something, since I am going to buy a new set of hearing aids. Top Notch company.

Ma
Review №4

My experience was wonderful. The entire staff was helpful, informative and extremely professional. I give them five stars for sure!

Ci
Review №5

I am very happy that I found this Hearing Aid doctor. She is really easy to talk to, extremely helpful and got me back quick for a follow up visit to tweak my hearing aids. I would highly recommend for your hearing needs. I felt like it wasnʻt all about the money like other doctors I have been to, but instead she is all about your care and the right plan for you.

Da
Review №6

This place is great! Christina is very knowledgeable and caring. Everyone is so friendly and helpful. Love this place.

Al
Review №7

My hearing has gotten worse as I have aged. I have been wearing hearing aides for a number of years but have had trouble with various hearing centers taking care of me and my hearing needs. I even quit going to what I thought was a reputable and important hearing center in Houston.Then, I found The Woodlands Hearing Center.They are the most wonderful people there and everyone knows what they are doing. I watch their processes because I am a process analyst.They have everything in place. I would not recommend any changes to how they are handling things.Whenever I need anything, they take me just as soon as they can because they know the importance of hearing.And, finally, they seem to have a joy about them. Whenever I go to The Woodlands Hearing Center, not only is my hearing better, but I leave with a positive outlook on life.Thank you, everyone at The Woodlands Hearing Center. I cannot do it without you.Alicia

Te
Review №8

All staff was excellent to above excellent! I brought my mother in law in and I can not tell you enough how well we were treated!! They got right to her and did exactly what needed to be done!! I wish I could do something for this group of people because of their excellence! If you are experiencing any problems I highly recommend this office to the fullest and will be using them myself in the future!!!

ju
Review №9

I am working with Christina and she is wonderful. Very patient, and good at explaining all my options. No high pressure. She wants to satisfy. Thank you for you help during a difficult time.

Ma
Review №10

Kristi is professional, honest and very personable. Outstanding equipment knowledge. Having the ability to try out the different Hearing aides was paramount in making my decision Highly recommend for cost and range of hearing aid options and service.

Jo
Review №11

I scheduled an appointment online I was surprised they had an online booking feature. When I showed up Dr Massey helped with my ear wax removal service. I was amazed by her experience and knowledge. After the service she offered a free hearing exam. I was in and out in a reasonable time. She has earned a lifetime customer.

Pa
Review №12

This location is extremely close to where I live and I was delighted to find the audiologist to be very friendly and professional. She really listened to me and provided me with a set of hearing aids to try for two weeks. I did not feel that I needed the aids right away but was told that my hearing would be monitored the whole time. It would give her a guideline to help us make a decision. When I returned she showed me her results and agreed with me that I did not need the aids right now. Im on her list and will be tested yearly. I was very impressed with her kindness and understanding. Thank you!

Mo
Review №13

Christina is incredibly thorough and patient. Theresa and Rick are knowledgeable and easy to work with and will help you walk through all of the insurance hurdles. Can’t thank them enough. Only wish I had found them sooner.

Ri
Review №14

After visiting several places looking for help with my tinnitus condition, I finally found someone who really cared. They are attentive, considerate and knowledgeable... lovely people!

Jo
Review №15

Highly recommend for hearing aids! Christina is awesome!

Ah
Review №16

Have been a customer the past 7 years. Excellent service & followup. Staff very friendly. Highly recommend to anyone needing hearing support.

Sh
Review №17

Great customer service. Very flexible with trying out several devices to find the right one for my needs. Thanks

Jo
Review №18

Excellent experience. I was in and out quickly, without feeling rushed. I would certainly recommend The Woodlands Hearing Center to a friend.

De
Review №19

I love the Woodlands Hearing Center!Christine along with her staff have always been professional, pleasant, considerate of your time and extremely helpful. I love Rick! Thank you, I appreciate you one and all.

Br
Review №20

The staff is knowledgeable, professional and fun to work with!! We got hearing aids for my mother and I and my brother and my wife to be can finally stop translating for me in noisy environments. If you have hearing loss, this is the place to go! Highly recommended. Thank you Christina!!

Da
Review №21

I had a hearing test last year and knew I needed to move forward with getting help for my hearing loss. I looked online for someone with great reviews. I was put at ease by Christina as she helped me with everything. The great reviews are justified. Very good people who will help you with all your questions and give you good advice. This is my hearing center now.David

JO
Review №22

CHRISTINA IS THE BEST, THE STAFF DOES WONDERS WITH A DEMANDINGCLIENT BASE. MY ONLY RECOMMENDATION FOR HEARING HELP

Jo
Review №23

Great staff very prompt and very nice.I highly recommend.

Cy
Review №24

Christine and her staff are the most wonderful, kind and caring individuals. My mother is 87 years old and was needing hearing aids. The patience and kindness shown to her and for her was immeasurable. We are so grateful to have found The Woodlands Hearing Center. Thank you for making the experience a pleasurable one!

Vi
Review №25

Excellent service!!! Pleasant, informative, knowledgeable and so helpful with making sure every detail was covered. Thankful our insurance recommended them. vb

Mi
Review №26

You couldnt ask for better service they are caring and really understand difficulties with your health. They are eager to help improve your life and will go above and beyond. If I could give them 10 stars I would!!! A++

Ph
Review №27

If I could rate them 20, it still wouldn’t be high enough!! Christina treated me fabulously. Not only is she a consummate professional, she is also extremely personable, and her customers are her top priority. I have never received such fabulous treatment and customer service..EVER. She is the best!! This is the place to go for your hearing needs!!

Be
Review №28

This place is absolutely fabulous. Christina, the owner, really knows what she is doing. I can hear better than I have in years. The office is so up to date with all their computer technology that I was extremely impressed.

Do
Review №29

This is my fourth set of hearing aids and the first with The Woodlands Hearing Center. It is the best service I have received. The hearing test was the most thorough Ive ever had and the explanation was excellent. The Phonak hearing aids are very good. The setup and explanation were excellent. Highly recommend The Woodlands Hearing Center.

Ni
Review №30

Your have no idea how long it took to find a provider I can trust. Christina is excellent. She did not try to sell me something I didnt need but what was appropriate for me. She filed my insurance and I paid very little for my hearing aids. I also brought my Dad to her. He also brought hearing aids. We are customers for life.

JJ
Review №31

Great people, very professional. Fitted me with Phonak Paradise and they are really amazing!Highly recommend this hearing center!

Te
Review №32

Amazing experience at The Woodlands Hearing Center. It changed my life!

Ke
Review №33

It was very pleasurable experience. Calm. Friendly. Knowledgeable. Just a great experience all around.

Ke
Review №34

Friendly, professional staff. The office focuses on the needs of the customer, looks for what is best. Good products and service.

Bi
Review №35

Excellent, timely, friendly and professional service—highly recommend for anyone with hearing aid needs!

B
Review №36

Very knowledgeable, they work really well with insurance and are honest.

Ap
Review №37

The people in the office were very nice and friendly. The service was exceptional.

Aa
Review №38

Blown away by the care I received here. I came in after not being able to hear out of my left ear for the past week and, though I was an extremely difficult ear cleaning case, Christina got the job done. I have tiny, curved ear canals and a whole lot of earwax and she didn’t give up. All for a great price too, wish I couldve left a tip.

De
Review №39

Great people! They really CARE! They have the knowledge, state of the art equipment, and will help you find the best solution for your hearing needs. You are treated like family! 💕(edit) I just read many of the other reviews, and agree with everyone! Notice they are ALL positive.

Jo
Review №40

Awesome all around. Very professional. Service was incredible. I highly highly highly recommend them.

Ha
Review №41

Best place to go by far, I looked all around at where to go read reviews and did my research. This was a big decision to make for myself. I went in knowing something was going on I just didn’t quite know what. I’m in my late 20’s and was nervous at what the outcome might be. The staff treated me with such kindness and respect from the booking of the appointment to the follow through after. I was very impressed with the way things went. Mrs. Massey was very gentle and easy to work with, she went above and beyond to explain everything to me and show me what my options were. I am very pleased with the decision to go here and would suggest them to everyone whom is looking for a Hearing Specialist.

Ja
Review №42

Every visit is a GREAT experience. Christina always has a smile and makes you feel important. Very friendly staff that always make you feel welcome. Best of all, my hearing aids she recommend have improved my life.

ju
Review №43

Christina is wonderful!! I didn’t know how bad my hearing was before the check. I ended up getting hearing aids and some very high tech ones at that. I can suddenly hear everything again and I’m happy!!

Ar
Review №44

I believe Christina and her knowledgeable staff can help you determine what hearing devices will best suit you needs. With the wide array of hearing aids on the market today it’s nice to have an expert evaluate and help you determine what hearing device will work best for you. Whether you’re a tech wizard or a technically challenged person like me The Woodlands Hearing has a great variety hearing aids.With the help of Christina and testing out a couple of different hearing aids with varying technologies I was able to choose a hearing device that really has enhanced how I hear the world. Funny thing my wife still yells at me and I have to remind her that I have hearing aids and she doesn’t need to yell. Well at least now I do have volume control at my finger tips.

Do
Review №45

Christina was was a very knowledgeable Audiologist and treated me very professionally

Ka
Review №46

My experience has always been great! Very friendly and welcoming and comfortable. Always doing extra to help me with my hearing needs.Karen Meador

Es
Review №47

Everyone there was great! I appreciated their promptness, suggestions and care.

Ja
Review №48

I don’t typically write an review, but I’m very impressed with this establishment. It’s very rare to see an honest person, with integrity, when in sales. Rather than make the sale, and benefit their company, I was directed to take a different route, that would benefit me better.

Ch
Review №49

I went here for a hearing test and had an absolutely fantastic experience. The staff are all very professional and I received a thorough explanation of what was going on with my hearing. It was a top-notch experience all around and I’d recommend them any day.

Br
Review №50

Woodlands Hearing center is the best! Christina and the staff are super great and always accommodating.

Da
Review №51

I have been a client of Christina’s since before she opened her new practice. She is a pleasure to work with. She knows her stuff, is patient and genuinely interested in me having the best experience possible. She never pushes me to buy the “latest and greatest” just because it’s new and will put money in her pockets. She explains the latest and gives me an honest opinion if it Is best for me or not, even if it means no money in her pocket. I trust Christina with one of the most precious aspects of my life, my hearing..

Ri
Review №52

Very happy with the outcome. Staff is efficient, knowledable and friendly!!

Jo
Review №53

Saw me on short notice absolutely grateful for that very affordable for what i needed done. Rick at the front desk was very friendly and helpful and Christina was super nice and knowledgeable always kept a postive attitude. I had a ear wax removal done that was annoying and it was painless and was done in less than 5 mins and i felt great afterwards. Will definitely be going back in the future and recommending this spot for to others.

Li
Review №54

Christina is a thoughtful caring professional. She pays attention to your needs, answers all questions and makes you feel special and appreciated as a customer. Her follow up is excellent. Overall, this is one of the best medical experiences we have had.

El
Review №55

Took me two years to admit I head a hearing problem (at 81) when I discovered the Woodlands Hearing Center. I was treated with respect, compassion and everything my aging ears needed. Christina is anabsolute Darling and has the patience of a Saint. Anytime I was too lazyto read the instructions I called the office and was treated like an oldfriend. Highly recommend this facility. Excellent customer service. Thank you All! Did I tell you that I love my new ears?

Do
Review №56

Most excellent service, I highly recommend this provider

So
Review №57

Came here for a hearing exam following a referral from my ENT. Easy, quick service. Christina Massey was very professional, kind, and knowledgeable.

Ri
Review №58

Excellent diagnosis, price & service. They get my highest recommendation!

La
Review №59

Attentive and expert service. Highly recommend to anyone needing hearing aids.

Rh
Review №60

Awesome place and wonderful people!

C
Review №61

What a fabulous experience. I tried Woodlands Hearing Center, even though I had to drive more than an hour to get to the office because of the many other reviews I had seen and because when I spoke with the individuals professional and courteous service on the telephone.I was not disappointed in the visit...Christina was very professional, took lots of time to help me understand the process and answered all my stupid questions about hearing aids. I could not recommend this office and the people who make it work more highly.

To
Review №62

As a hearing-disabled veteran who was new in town, having a hearing aid problem, and dismayed at unable to connect with the local VA for service, I was surprised when an angel named Christina invited me in, realized it wasnt the hearing aid but my hearing changing, and gave me a hearing test and re-adjusted the one I was having problems with - and then said that their policy was to not charge veterans! I cannot recommend her nearly as highly as she really deserves!

Mo
Review №63

Absolutely amazing! They were so kind, helpful, and quick.

Ar
Review №64

Outstanding experience. Restored my hearing. Recommended

Jo
Review №65

Awesome service. Very knowledgeable. Great products.

Ri
Review №66

The Woodlands Hearing Center has a great staff,Christina, Rick and Natalia. Professional, Personable and very knowledgeable. The entire Team will work with you to make sure you have the best experience possible and to your satisfaction. Im glad that I haveFriends that recommended Christina and The Woodlands Hearing Center. I highly recommend them also!!!

St
Review №67

Very friendly and helpful staff. Timely, never had to wait for my appointments. Christina is very understanding of my specific hearing problems and is working through some difficult hearing issues. Could not ask for a better experience.

Al
Review №68

Dr. C. Massey professional skills were beyond compare. Kudos Dr. Massey and her staff was very professional as well.

Ci
Review №69

After dealing with so many doctors offices that dont call you back, and dont show any concern for you as a patient, the Woodlands Hearing Center is a big pleasant contrast. They answer their phones. They call you back if you have to leave a message. As far as service is concerned, they bent over backwards to help me with my father, who is in a power chair. They gave extra attention to his special needs. After their adjustments to his hearing aids, he says, For the first time, I can hear someone whisper. Thank you TWHC!

Da
Review №70

Great place with very nice staff.Christina was sweet took the time to go over everything with you.By far best place Ive been.

Ki
Review №71

Greatly appreciated the wonderful service that the Woodlands Hearing Center gave me. From the hearing test, to the loaner hearing aids until mine came in. The stress of my old hearing aids that stopped working was lifted off my shoulders from the moment I called to set up my appointment. They truly helped me and for that I am truly grateful. Warm, down to earth Christina Massey gives impeccable service. Front desk staff were knowledgeable and gave great customer service. Thank you ☺️

Ro
Review №72

All went very well. Good people. Great office to be a patient at

Li
Review №73

This was my first hearing test and within moments I knew that I made the right choice. The office is welcoming, and the staff if kind, knowledgeable and efficient! Thank you!!!

Ka
Review №74

Weve worked with The Woodlands Hearing Center for my moms husbands hearing loss. They are wonderful! Extremely caring and thoughtful and easy to work with. They have exceeded expectations and we are very pleased with his new hearing aids!

Mi
Review №75

Love Christina so much. So passionate about helping others and really enjoys her work. Always available to help with any issues. Highly recommended!

As
Review №76

10 Stars and counting! The Woodlands Hearing Center is the best place I could be referred to for my hearing needs! Very kind, helpful, professional staff; the owner Christina is simply fabulous - so attentive to her customers’ needs, incredibly knowledgeable, and very thorough. She is always so pleasant and upbeat, super welcoming!

jo
Review №77

Staff and owner are very customer friendly. They really try to help and get things correct. They have a selection from many manufacturers which is important. The only company I will use, they do it all.

Ci
Review №78

Great experience. Christina allowing me to try different hearing aids to find the right one for me. She doesn’t try to push one brand but wants you to get what is best for your hearing needs. I appreciated her honesty and knowledge. Would highly recommend!

Gl
Review №79

They are excellent technically, professionally and with customer service. Highly recommend.

Ir
Review №80

I highly recommend you to visit Christina if you are presenting hearing difficulties. She is great and will answer any questions you might have.

sk
Review №81

I love this place, it is my favorite. Highly recommend!!!

Da
Review №82

Very knowledgeable and professional staff!

Ro
Review №83

I had my first appointment with Christina. She was quite knowledgeable and provided me outstanding care. A great bonus to this clinic is that they are able to program all of the major brands. I am pleased I found this new doctor office. I know that my hearing health is in great hands.

Ma
Review №84

My disabled son needed 2 aids funded by Medicaid. Few audiologists will bill Medicaid. Christina not only does it but is well aware of the Medicaid rules and procedures. We got his aids, which are working great, in record time, even for self-pay, much less Medicaid.

al
Review №85

I highly recommend Woodlands Hearing. They are professional, caring, and very easy to communicate with.

1
Review №86

Christine has been wonderful to work with. I am SSD so it presents a special challenge in working with a CROS hearing aid system. She has worked very hard to find the perfect options for me.

Ja
Review №87

I lost a hearing aid and feared I would have to buy a new pair as this was an older model that I thought would no longer be available. Christina worked with the manufacturer and was able to get a replacement provided under the warranty. So I still have my insurance benefit to use when I am ready to upgrade to a newer model. I have worked with Christina before and was so happy to find her again. She is excellent. Very customer service oriented and professional. I highly recommend Woodlands Hearing Center.

Sr
Review №88

I would give 10 stars if I could! I have yet to come across a business/service such as this one where the customer is treated with such patience, care and compassion.

Ba
Review №89

If you need any assistance with hearing aids or hearing issues this is the place to go. The incredible care and attention with all aspects of hearing aids (even if there were not purchased from them) is the best I have ever seen. My 92 year old father depends on Christina and her crew and they never disappoint!!!!

st
Review №90

Very professional and detailed on what my needs were for new hearing aids. I like that they make you wear loaners to make sure the aids do what they are supposed to do. I am testing latest technology of Phonak and they do everything she promised

Pa
Review №91

I think this business is fantastic. Cristina was so helpful and informative about my new hearing aids. She help me in getting the best price available. You can tell that she truly cares about her customers. It was a great experience and I am looking forward to our long term dealings with my hearing.

M
Review №92

Very professional and friendly. Knowledgeable of all Hearing AIDS, so made choosing very easy.

Jo
Review №93

Christina was excellent. Very knowledgeable, professional, and friendly! I was in and out very quickly with well-fitted Lyric devices. Highly recommend the Center!

Am
Review №94

Christina is fantastic at what she does! As I was someone with significant hearing loss but no experience with hearing aids, she helped me regain my hearing and afford it, which I didnt think was possible! The follow up care provided by her and her staff is also impeccable. I highly recommend The Woodlands Hearing Center if you are in need of hearing loss solutions!

Ke
Review №95

The team there was so professional, friendly and showed a personal concern addressing my needs. Great service!

Pa
Review №96

I have nothing but good things to say about Tge Woodlands Hearing Center. They took such good care of me. Christina helped me to get new hearing aids and programmed them to exactly what I needed per my gearing test. It was all a wonderful experience and I highly recommend them to anyone needing help with their hearing issues.Pamela SmithMontgomery, Texas

Ju
Review №97

Excellent service, great staff.

Ji
Review №98

I drive a long way to get the best service in Houston. Fast, friendly and professional service. Thank you.

Lo
Review №99

Was a great experience. Set the appointment. Went in and was done in 15 minutes. Great experience. Definitely recommend!

Mi
Review №100

Very nice, pleasant folks. Got a full explanation of the test results and how to operate the aids. Recommend.

Information
3 Photos
100 Comments
5 Rating
  • Address:150 Pine Forest Dr #603, The Woodlands, TX 77384, United States
  • Site:https://thewoodlandshearingcenter.com/
  • Phone:+1 281-374-4979
Categories
  • Hearing aid store
  • Audiologist
  • Hearing aid repair service
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Health & safety
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • LGBTQ friendly:Yes
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