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Game Castle
1021 US-19 Ste D, Thomaston, GA 30286, United States
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Game Castle
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Te
Review №1

Great place to go great customer service and friendly people I recommend highly. You get coupons for money off every time you buy something and its great prices you cannot beat

Me
Review №2

I would give these guys 10 stars 🌟. They where very helpful and I will definitely be going back. Excellent customer care ❤

Ke
Review №3

First of all the Staff is incredible! Very helpful and polite always asks if I need anything in particular when I walk in the door. Great selection of games new & pre-owned for every current platform going back to the OG Nintendo and even The Atari 2600. Also great selection of accessories, movies, smart phones, oh yeah and they even fixed my sons PS4 when it broke down. 5 ⭐

Ma
Review №4

Mrs. Mary, the owner, is super friendly, hard-working, and understanding. She is an amazing woman, and, even though is not related to me or my husband in any way, we see her as part of our family. She treats us like she feels the same way. Also, if she doesnt have the game you want, shell order it. Her staff is just as friendly. Plus, this is a local small business so youll shop local if you shop here.

Da
Review №5

Love the people who work there 5 star all day long

jo
Review №6

Has some things they could do better at some things but good store

Am
Review №7

Best small town experience, lots of personality and customer service you dont usually see these days :)

Ja
Review №8

Been coming here since I was a little kid. Mary, the owner, is always super friendly and the other staff are very nice as well. Large variety of games for consoles from every generation, so yourecertain to find what you want. They always try to have the latest titles in stock, and youll find both new and used copis here. They also have controllers and other gaming accessories at a reasonable price. Never had an experience where they tried to rip me off like at GameStop. Also, they have a free rewards system for customers where you get little deals or coupons every once in a while. Highly recommend for anyone that lives nearby or is passing through!

Du
Review №9

Great prices wonderful and very helpful staff Ive never had a bad experience with this establishment keep up the great work

jo
Review №10

Love this place always has good deals on games .

Sc
Review №11

I love this place the staff running Game Castle are the best. Sorry I dont know any of their names but they are awesome

SP
Review №12

This place is awsome. Has a little bit of everything. If your looking for a older or new game. Come check them out.

Gl
Review №13

A great store for anyone who loves games!

Li
Review №14

Mary is amazing, she helped me so much with my phone issues, she took hours out of her day with her store very busy, she has a great store. I highly recommend Game Castle.

L
Review №15

Best store for games or phones or movies! Always helpful, always friendly, if they dont have it they will usually order it for you. Locally owned business.

Sh
Review №16

The owner Mary is absolutely amazing! Been coming here for years they are the best!

Au
Review №17

Mary is a legend. I love coming to her store and she always help me out when I want something and shes the best. I recommend this store. Mary I just want to say thank you for your hard work.

Je
Review №18

Always great number 1 place for anything game related!

Su
Review №19

The employees are always well informed about games and consoles! They are also great at advising on a great game to play based on your interests! I have always had such a wonderful experience here!!

Ma
Review №20

I love game castle.

Me
Review №21

I love this place!! Got my phone from here and the owner was so nice! She helped transfer everything from my old one to my new one and was so sweet during the entire thing!! My dad gets games here all the time as well and hes never walkes out empty handed.

Sh
Review №22

Very friendly..will be one place I take my boys for years to come..💙

CO
Review №23

Ok

XG
Review №24

FANTASTIC SELECTION OF GAMES, GREAT EMPLOYEES VERY VERY HELPFUL AND KNOWLEDGEABLE OF WHAT THEY ARE SELLING! I highly recommend this place if you are looking to get any games or superhero stuff. Better than gamestop!

Am
Review №25

Love the workers there... they are very nice and content.

sk
Review №26

Super friendly staff that is very accommodating. This place has almost any game and system you can think of. Great place to bring your kids and let them buy the classics and newer games. Glad this place exists! Will be doing business with them as long as they stay open!

Be
Review №27

Love this place. Buy games movies. Always have such a great deal on DVDs. Huge assortment of game systems and video games.

Mr
Review №28

Simply epic

Ke
Review №29

They seem to always have what Im looking for. Great local supplier. Their prices are in line with everyone else but their expertise is exceptional!

Er
Review №30

Great local place for entertainment needs. The staff remembers their customers in a family manner. Better bargains than other bussiness of the same nature. They keep up with current stock and we enjoy the midnight release parties. More than just a gaming spot, if you need other electronics such as phones and tablets, charging cords, etc. Great selection of movies and specialty gifts. If you dont see it on the shelves just speak up and they will do their best to get it for you.

Mi
Review №31

This place is absolutely amazing! If you are looking for retro or new games, this is your one stop shop for everything. Well laid out, clean and amazing customer service. I will definitely be coming back in the future.

Fr
Review №32

Great place to buy games and movies. Most of the employees are friendly and helpful, though there have been a few rude little snots. Overall, great shopping experience.

Me
Review №33

I had to come back and change my review. This store has gotten way too expensive. And They’re only open a few hours when they are open. Almost $70 for a controller? Seriously? Everybody else is around $50 and you’re asking almost 70? No thank you. I know we’re supposed to support local business but not when you’re getting ripped off. Not when I can go on Amazon and order the same thing for $25 less. Good luck keeping your store open with the ridiculous prices.

Ja
Review №34

Gives low prices an charges way to much fir resale. My wife took 3 n64 controllers in an she took all 3 and only paid for one and it said she had rung it up but the money didnt add up, and online hours are wrong need to be the right hours.I wouldnt refer anyone to this place

De
Review №35

Simple to the point when making a payment for your phone. Way better & convenient than going to your actual Verizon store.

Ja
Review №36

Ive been a frequent customer to Game Castle ever since they opened, and they have never once let me down. They have fantastic prices on both purchasable games and trade-ins, plus they have very appealing sales quite often. They have a staff that is beyond excellent, who always make sure that you feel welcome and leave satisfied. Game Castle will provide almost anything you need for gaming, whether it be the newest game on PS4, a controller for your old N64, or even dice for your weekend RPG group. I give my absolute highest recommendation to Game Castle.

Da
Review №37

Good games, hardware, movies, phones, and awesome exchanges/trades with exceptionally good store credit rates

Ju
Review №38

This place has had me covered on purchases for 4 years and Ive never regret their service or their business. They are great people and they try to help the best they can even if you dont end up buying from them. They help with phones, games and for the nerdier people, sell Magic The Gathering cards.

Ca
Review №39

Game Castle is locally own by a woman, Mary, and they are friendly. Not to mention if she doesnt have what youre looking for from movies, games, game consoles, etc she will order it for you

Ju
Review №40

I drove almost 2 hours to patronize this small business. I was more than happy to make the drive because I thought I’d found a place to scratch my retro gaming itch. I purchased a GameCube game and drove my nearly two hour trek to get home, excitedly popped it into my GameCube and was met with a disk read error.I noticed there were a few scratches on the disc so I decided to try cleaning it. No luck.I contacted the store and spoke to Mary (who I believe is the shop owner) and she informed me she’d be happy to swap out the game for another copy.Great!So I drive another 2 hours and she looks at the disc and says she won’t be able to swap it out. why? Because she claimed it looked like it had been run through a disc dr. (It hadn’t.)So, I asked if she had a disc refurbishing machine to run it through because I’m not as interested in another copy insomuch as just having a working copy.She takes it to the back, runs it through the machine and after about 20 minutes of waiting she brings it out to her associate to boot up. As she’s handing the disc to her employee she tells her flat out “it’s not going to work, it’s got a warp on the side.” She was right. It didn’t.So, I ask if she’d reconsider exchanging it. She said she wouldn’t because she claimed I’d damaged it by cleaning it. I told her that I’d never have had to do anything to it if it worked to begin with. Besides, any damage she was claiming that I’d done was repaired by the machine she used. And she plainly told her associate that it had nothing to do with the surface and that there was a warp on the side.She said she wouldnt honor my purchase because - get this- it was the second time that week someone had brought back a damaged GameCube game. Thats right, I would be out of 40.00 because theyd already fixed one of their mistakes that week and they had reached their weekly limit.I was surprised and frustrated, but mostly disappointed. Not only had the small business not honored their word, stood by their product, or taken care of their customer, but now I have to continue to my search for my one-stop retro-shop.It’s a shame. Poor decision making like what Mary displayed is what sinks business. I’m sure she’ll respond as she has with other low rating reviews with some off topic suggestion of how I can patronize their establishment again, but it simply won’t happen.I’ve disputed the charge with my credit card company. Unfortunately, it was a split arrangement payment. I’m out 10 bucks on a 40 dollar game even if I win the dispute. That doesn’t factor in the time I’ve spent driving or the gas money that I invested in this shop that has such low regard for their customers they won’t even admit they messed up and sold a faulty game.As much as I’d like to recommend them, I can’t. I simply and genuinely do not have confidence that anyone can be sure they won’t be taken for a ride as I’ve been.Purchase at your own risk...EDIT: One more thing, I was able to purchase the same game that I bought here along with FIVE OTHER GAMES from Gamestop for the same price that I paid for just one game from Game Castle.

Ke
Review №41

Love this place. They are always helpful kind courteous its an awesome place and a great experience they always have what you need or want if not theyll get it for you at a good price

Ti
Review №42

Love this place! If you have a question about anything in the gaming community, they got you. Great deals and a genuinely friendly staff

Mi
Review №43

I never have a problem getting exactly what I want, when I want it, great stock, and informative polite employees .

Ca
Review №44

Staff is always friendly and super helpful. I always have a great experience with Game Castle and they offer a rewards program.

fr
Review №45

This place is the best. It is my go-to game store when I need something for my console. They have been a saving grace since opening, definitely better prices than game stop. I recommend this place to everyone!

Mo
Review №46

Wonderful store. Very helpful people. They know their store and stock and can help with finding the right fit. Always friendly

Da
Review №47

We love this store. We have never had a problem. They give any advice you ask for, and top dollar for trades. Glad they are close by.

Be
Review №48

You can pay your phone bill and you can look around if you need a game and it a good place to get a gift for someone like birthday or Christmas

Da
Review №49

Mary is always a pleasure. The service you receive here is second to none. Always a cheerful environment with friendly and fast help assistance from the associates.

Ca
Review №50

An awesome place for video game aficionados, From todays Overwatch members to the nostalgic Doom guys.

Ka
Review №51

I have been going here since it opened and I love going there. There is a good selection of games both used and new and even vintage. That even sell moves and phones.

Ja
Review №52

You have to wear a mask....and biz ness seems to be booming people are wearing masks

Da
Review №53

This place is okay, especially seeing that its the only game store in the area. Decent selection of new and used games and consoles, including some vintage systems as well. Can be a little pricey, but they also offer good deals on a fairly regular basis as well.

Au
Review №54

Always able to answer any questions I have, since I am not a gamer and my kids are

La
Review №55

Awesome little game store

Ni
Review №56

Always a warm, happy, relaxing environment. Cheap in prices. Great variety of all games, game consoles, hand held consoles, etc

A
Review №57

Mary is always a sweetheart. She makes shopping there worth it. Way better then Game Stop.

Ma
Review №58

I just started working at The Home Depot next door. This place is great!! So many fun retro games from my past and current games too! Prices are great!

ro
Review №59

Top notch service

Ka
Review №60

Amazing place as almost every gaming counsle you could ever want and great service

Mo
Review №61

Great prices, selection, and customer service!

Ja
Review №62

Great place to shop for games and they have a great staff. The only place id recommend for old games.

Jo
Review №63

The owners went above and beyond to help with my nephews Xbox purchase.

Ri
Review №64

Just awesome

lo
Review №65

Love that place i need to get a job from there ^-^

Re
Review №66

Great selection,decent prices and friendly environment, and a well known establishment cause people 60 miles away has heard of gamecastle

Al
Review №67

I have been a customer since they have opened and the service is always great and everyone is so helpful!

Lo
Review №68

Great place to purchase gaming equipment. Owner is Awesome!

Ca
Review №69

Staff is super friendly and helpful. Huge selection of movies, and games for everything from NES to Xbox one. You can also get new and used consoles

Et
Review №70

I mean its pretty great the employees are cool and I work there so yeah thats pretty cool too

As
Review №71

Mary is AWSOME. Very sweet people thanks for your kindness

Je
Review №72

Great service! And the owner is very nice!

Aa
Review №73

Good friendly help onwer always nice as she can be with that pretty red hair

Tr
Review №74

Very sweet people. Ms Mary is the sweetest person youll ever meet

Ro
Review №75

Buy

ke
Review №76

The internet was down so everything was kind of Chaos but the staff was real nice

Un
Review №77

Me and my brother come hear alot and always have good experince i just want to thank every theat works there also we should be able to buy gift cards online

Ch
Review №78

Great selection of games and consoles in many different platforms. Used and new games and consoles are available. Used DVDs and Blu-ray discs are also available, with great sales happening all the time. Also carries other electronic devices such as cell phones and tablets. Under exceptional local ownership with awesome staff who are knowledgeable and willing to help in anyway possible. You can follow them on Facebook to be part of their weekly drawings for prizes out of loot boxes.

Ra
Review №79

It is a great alternative to gaming retailers like Walmart and Gamestop. The people there are friendly, professional, and seem like they really enjoy their work environment.They also have a customer loyalty program where you can get discounts and deals from making prior purchases. I recommend this retailer if you need a video game, phones, tablets, or DvDs.

Ma
Review №80

The people are awesome if you cant find it they will get it for you.

Da
Review №81

I might be biased because I grew up with the owner, but I tell everyone about this place and how well it is managed and how much it is definitely a hub for geeks like myself (and my husband). If you go to Walmart or Gamestop, you MIGHT be able to find someone knowledgeable about gaming systems or otherwise, but you wont be able to find rare parts for retro systems or games for them like Mary usually has in stock. She definitely puts the work ethic in and she has built this place from the ground up, kept it going through the post-recession, and still maintains a high level of standards for her business practices. Shop small, benefit big.

Da
Review №82

Always a pleasure the vist this gaming store.

Ja
Review №83

Great store with a warm staff. I choose Game Castle over any game store around!

Je
Review №84

Way better than Game Stop. I’ve converted many geek friends. Just do it.

Su
Review №85

Great deals on everything from gaming needs to phones and phone service to dvds.

St
Review №86

Best place ever for games console, best prices, everyone is very helpful.

Is
Review №87

Great vintage and modern game store

Mi
Review №88

They are very helpful very useful and have 99% of anything you want and the employees are very nice and very polite

Ky
Review №89

Great alternative to big corporate retail stores like GameStop and Walmart. Also sells blurays at a great price too.

Pa
Review №90

Love game castle outstanding customer service, friendly people

Ch
Review №91

I love this store... Lots of games for every system even Atari...

Jo
Review №92

Huge selections & good prices....best of all they give more $$$ for old game systems with accessories

La
Review №93

Nice helpful people that work together, as a team and very affordable prices on video games

Jo
Review №94

I were a guardian for the boys and they had a joyful experience.

Do
Review №95

Extremely large selection of games from NES era to the current gen. Highly recommended place.

Je
Review №96

Staff is always great. Great for the gamers...

Da
Review №97

Ah Game Castle, the fond memories I have. The staff here is pretty awesome and most if not all are local. However, there seems of late to be a bit less of an emphasis on, well, games, as maybe a 10th of the store is taken up by this ugly smart phone section these days. A couple old school consoles used to have much larger selections and are now relegated to about one shelf. Some are still healthy sizes like for the ps2, but my friend the purple lunchbox (the Gamecube) has long since past its glory days in the collection of games Game Castle offers. However, you should support this store if you want that collection to grow. There is also a movie selection if youre someone who never got over blockbuster dying I guess? Most worthy of note is that its a local game store that sells the more nerdy things, like dice for Dungeons & Dragons or Magic the Gathering cards, though these items dont have grand prominence in the store. My suggestion is that if youre looking for a game that you consider an old school classic dont bother looking around the store, go up to the display counter and look in it, because most of the games that you think are classic are probably more valuable than other games on the store shelves and they keep the good stuff locked up in that display case.

Ju
Review №98

GOOD place to buy or trade. Helpful staff

Ti
Review №99

Its a nice mama papa place and the owner Mary is a great person and loves games too.

Pe
Review №100

Helpful and knowledgeable staff. We love this store!

Information
36 Photos
100 Comments
4.6 Rating
  • Address:1021 US-19 Ste D, Thomaston, GA 30286, United States
  • Phone:+1 706-648-0006
Categories
  • Cell phone store
  • Video game store
Working hours
  • Monday:3–6PM
  • Tuesday:11AM–6PM
  • Wednesday:Closed
  • Thursday:11AM–6PM
  • Friday:11AM–6PM
  • Saturday:11AM–7PM
  • Sunday:1–6PM
From the business
  • Identifies as women-led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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