Stay aware.Vin : SALWG2RV9JA404547Here is the deal, i came here to check out a car, and they pretend to sell as accident free. But when i came here to check it out car was like shown in image they said just because the Molding felt off but in reality the car was in kind of accident because i can see the fresh primer.

Something new to me is a shortage of cars. I had looked for a car for over a month! I didnt feel pressured to buy something I didnt want or need. I feel like I got a fair deal considering this strange car market. Allen Motors is very transparent in pricing and doesnt try to upsell you on anything you dont need. I am very happy with my purchase of Hyundai Sonata!!!

Seems like a great please to buy/sell your car. Nice folks! Recommended.

I needed a reliable car and they were super helpful and gave me a really good deal on a used Hyundai with low miles. They dealt with my difficult bank since my credit wasn’t great, but sent over everything they needed for financing. Not out to nickel and dime you, was a fair car buying experience.

Professional dealership with great pricing.

Surprisingly unprofessional. I opened a dialog about a car they have in inventory only to be ignored. We didnt have a negative exchange of words or anything. He just rudely never responded to any of my messages.

Great fast and easy, Garrett is very friendly

They sell cars with bad CarfaxThey are not reputable

Make sure you know what you want and what you are buying dont let this place screw you over and lie to you about what you want!

Absolutely FIRST CLASS operation. They do EXACTLY what they say THERE GOING to do. I HAVE been buying and selling my personal cars for 15 years. NOT going to stop now. JUST GOOD PEOPLE. 5 STAR!!!!

Garrett and Rick where a pleasure to deal with. Everything went quickly and smoothly they were professional, honest and made the process smooth and effortless. I would highly recommend the dealer to family and friends alike.

Great selection of cars... Looking for a new one

We bought car today. So faar had a wonderful experience. Rick helped us, he is very nice & helpful.Thanks Rick Allen Motors for getting my husband dream come true for buying Mercedes.. ☺

First I called for information about a car, the attitude wasn’t that good, a day later, I decided to go and take a look at the car I wanted, did not look good, a piece was getting loose and the interior was not in good shape as they said. Ask for a negotiation and the answer was no? I believe this, bad attitudes with businesses don’t get alone specially with customers. Was true about the bad comments I read before on this place.

Without exaggeration, Jim Allen and his highly professional staff are one of the best companies I have ever dealt with!I have bought many cars from Jim and have never had any issues with representation, follow up, warranty coverage, quality of vehicles or pricing! I know... that sounds too good to be true, but until you experience working with everyone there you will not know the level of expertise and professionalism.On top of all this his son Garrett operates their body and mechanical shop (at a separate location, still in Thousand Oaks). I have had many of my cars through their shop and again feel I have been served to the highest level.I am a loyal and long time client, and proud to state this!

It has been six months now since I bought my 06 F-150 (~125 K miles) from Rick Wright at Allen Motors. During that time, the truck has been amazing, in fact much more so than I expected. For weeks, every time I got in it, I discovered some new bell or whistle that I hadnt noticed before. Any issues that the truck had while on the lot were taken care of by Rick to make sure that I was happy before I drove away. This included installing a new catalytic converter after the price was agreed upon. Thats no small thing. And it meant a lot to me that there was absolutely no quibbling or wanting to split the difference.While searching for a truck, I had been to several private party sellers and a few other used car lots, none of which instilled confidence. Initially, I felt that way at Allen Motors as well because when I left after seeing the truck for the first time, I wondered what was wrong with the truck. How could they sell it for that price (about 3 grand less than other trucks I looked at)? My skepticism waned, however, as the deal progressed and issues were professionally addressed.Rather than poking around Craigs List or some other site, I will look at Allen Motors inventory first whenever I am in the market for another vehicle.

Very helpful sales people it’s a Family run business great quality and integrity I bought two cars from Allen Motors

Allen Motors sold a car for my in laws and acquired a new Audi A6 for me. We love our A6 and we got a great price with no hassle. Allen Motors sold my in laws old Lexus for a very fair price, we believe we got top dollar and it was trouble free. I now have them selling my Audi Q5 and buying another truck through them. They make it so easy:)

I had brought my car into the Allen Body Shop run by Jim Allens (owner of Allen Motors) son, Garrett, because of damage to my car (which I was looking to sell) by someone running into me, and pushing me into another car. Dealing with Garrett was great, and he suggested that instead of getting it fixed, that I take it over to his fathers auto dealership to get it sold as-is. Garrett runs a separate business, and he seems very trustworthy.At first glance, things looked great. They checked my car out, we talked about price, and had fully agreed upon terms and conditions, including a contract being prepared. I brought my price down significantly, to the point that it was almost literally a steal: A $10.5k car (trade-in value) for $8.2k, and they could do the body work ($1,200 retail, $700 cash), as they had their own body shop separate from Garrett. It would have cost them less than the $700 cash to fix it, obviously.Then they asked me to leave my car there for 5 days until they could get me a check. I stated that I couldnt leave my car with them without payment (the same way all of my other vehicle transactions have ever gone), so Rick (who I was dealing with) told me to come back on Tuesday, and I could leave my car and walk out with a check.Tuesday came around and I called to bring my car in as agreed upon. It was then that Rick and Jim Allen took me for the proverbial ride. The timeline is as follows:Jim Allen (owner) told me that they dont give people money for their cars when they leave them (his words: Thats just not the way its done, and we never do it that way). He said that their accounting department had their own hours that they dont know or have control of, so there would be no way of knowing when I would be paid (and that I shouldnt have expected to be paid at the time I handed over my car). He told me that he would have Rick call me with more information.Rick called me back and changed the deal entirely (per Jim Allen, he claimed).He said that they wouldnt take my car (which they had already checked out and agreed to), unless I took my car through insurance to get it fixed. If I did that, they would give me an additional $250, even though the quotes for repair started at $1,200. When I mentioned to him that the numbers didnt add up, he said that Jim Allen (owner) wouldnt do the deal any other way.I explained to him that I was trying to assist the person who hit me in taking care of things without insurance, and that I was willing to take the hit (going back to the original price that Allen Motors had agreed upon), and he told me that they wouldnt do it because I had had the car for an additional 4 days, and now were busy (which they told me to do).Going back and forth, Rick changed his tune multiple times, giving me several different stories that didnt match up until I finally had enough and said forget it (after waiting 4 days for them).These guys act like a scam, and their behavior shows it to be the case. True used car salesmen that change their tune on the fly, even after agreements are made.Beware!

Beware buying a car from this dealer . Purchased a car for my wife that she cannot drive because apparently they have not paid the taxes that I sent them the money for . I have called my state tag office (GA) and the California one as well and they both say no tax payment has been received. I asked for proof and they cannot seem to get any . Saying they get deducted certain amount from the account every month or so.They tell me go to your local tag office with the paperwork given and they should give you a tag, did that about 4-5 times with no luck . I have called multiple times to the offices aswell so I dont have to drive for nothing and same answer No tax payment for that vehicle or Its not showing in our system . Called them several times(Allen Motors) with We will call you back answer given by sadly the owner of the dealer .So sadly to say this is a dealer NOT TO DO BUSINESS WITH.

Rick and Garrett were amazing. Great deals, clean cars, super responsive and very accommodating! Thanks for hooking me up on my station wagon!

It has been a year since I bought my vehicle. More than happy with this dealership! Great group and very accommodating. Thanks Gary and Rick!

Jim Allen and his staff are highly personable and make buying a car a breeze. My old cars transmission broke, and Jim took it off my hands with a satisfactory deal. My new car was delivered to me in San Diego within a few days of talking to Jim. The whole process was smooth and easy. Its nice to have a place where you can trust the staff to guide you in the right direction with buying a car!

This is en excellent place to get a pre-owned car. I’ve purchased many used cars and this was the easiest and most pleasant experiences I’ve ever had buying a car. They have a large selection of high end vehicles and they only select high quality vehicles in very good condition to sell. Spencer, the salesman I worked with, was great and went out of his way to answer all my questions make the buying experience very simple. If you’re looking for a pre-owned vehicle in excellent condition and want a pleasant experience buying it, go to Allan Motors.

Jim @ Allen Motors was fantastic to work with - helpful, patient and above all found me the car I was looking for at a price that no dealer could beat! Have already recommended other friends to him! Thanks again Jim!

Super nice guys. They helped a lot and were super cool.

I had such a great experience with them. They were so quick, friendly, and got me into a new car immediately. I will always use them for future car purchases!

Bad customer service. The pink slip was mailed to the wrong address. The company that delivered my car left the car in the middle of my street and the battery was dead. The car was supposed to be delivered on a Thursday and it did not come in till Saturday.

Straight shooter Jim is one Ill deal with again. He is a pleasure to worth with. I like the new virtual tour on the Google page also...

BEWARE: Jim Allen is your typical bait and switch salesman! We brought my wifes car into his shop for an estimate on fixing her side passenger mirror and left rear taillight. Jim inspected the car and then said hed call me back the next day, because his son (who was out of the office) is the one that deals with their vendors for parts. As promised, Jim called back first thing the next day and provided me with the quote – apparently, we needed a whole new back bumper, left taillight and passenger mirror. The prices he quoted seemed fair, so I dropped the car off two days later, which is how much time he said he needed to order the bumper and taillight and get them delivered. When I asked about the price for the passenger mirror, Jim said not to worry about it since his guy “could fix it for free… no problem.”Jim called later that afternoon and said that our car was done, but his guy couldnt fix the mirror. No apology or explanation of any kind was provided. I said, “okay,” and then asked about the cost of replacing the mirror. Jim said it would be $112 with parts and labor – perfect example of bait and switch.When I arrived at his shop to look at the car, I noticed the taillight he installed had what looked like a crack on the bottom. I pointed it out to him, and he acted as if I was crazy! He failed to notice any issue with the light (despite the fact that there was a HUGE DARK line/crack/something weird across the bottom area) or agree with me that it looked different from the original one of the right side. It was ridiculous! With hesitation, Jim said he’d request a new taillight the next day and “hopefully the vendor will send out a new one.” He made it seem like a 50/50 chance as to whether theyd follow through.Also, the bumper he installed and painted wasnt properly aligned in place and the paint had some bumps that definitely needed buffing. A few days later, Jim installed the new taillight and touched up the paint. Not a perfect job, but good enough so I gave him a semi-approval. FINALLY, as I was about to leave, he said to come back in a month and he give me a “free car wash and have my guy buff out the bumper some more so the spots and bubbles go away completely.”Fast forward one month later (this past weekend): I called Jim to follow up on the car wash and buffing, and his response was, “Who are you?” I recapped our situation and he said he “didn’t remember, but if thats what I said then, ‘okay.’” The proceeded to go on about how he’s really not sure what his guy can do about the paint because it’s already been so long. I asked if he’d be in on Saturday and he “wasn’t sure” – of course when I dropped the car off on Saturday, he wasnt there…and didn’t inform anyone that I’d be coming by. I dealt with another guy who was very rude and unhelpful. When I came back two hours later, the car wasnt even clean – a few spots were wiped off the hood but that’s it since the guy said he “didn’t know he was supposed to do a full wash.” My wife and I were so annoyed that we just got in the car and left… wasn’t even worth dealing with them anymore.In conclusion, I would never recommend Allen Motors, and I hope this helps! Sorry for such a long review, but I felt the whole situation had to be explained, so you could fully understand. IVE NEVER COMPLAINED ON YELP ABOUT A COMPANY BEFORE, BUT I COULDNT BELIEVE WHAT WENT ON HERE, I HAD TO LET YOU ALL KNOW, SO YOU DON’T EXPERIENCE THIS!

Car I bought had dings on it when I picked it up - 2nd rate used car place

THIEVES!!!!! I DONT EVEN WANT TO GIVE THEM 1 STAR!!!!!They sold my car 2 weeks before telling me it was sold!!!! Allen motors gave the car to the new owner without a release of liability or transfer of title signed by us, or submitted to DMV. To this day I havent received my check for the sale of my car, and the new owner is driving my car,and I still own it!! The bottom line is the new owner is driving a stolen car! WHERE IS MY MONEY FOR THE CAR YOU SOLD AND REFUSE TO GIVE TO ME? Do I call the police and report the car stolen?????? MY SUGGESTION IS NEVER, NEVER DO BUSINESS WITH ALLEN MOTORS IN THOUSAND OAKS !

Very honest sincere friendly people I love this dealership

Great dealer to work with and purchase a vehicle from. Very professional and patient

First off I would like to thank Rick for his excellent service he was on top of this deal from start to finish. I had been shopping around for and Silverado but was getting turned down because of my credit score but with Ricks Knowledge and understanding of pervious let downs he was able to get me Approved and I walked away with and really well kept Silverado. Because of such great service I have told many friends about Allen Motors and I will be going back again soon...........Mr.Davis

We found our car on the internet and contacted Rick. Quite a trip from Redlands to Thousand Oaks but it was worth it. Rick was most helpful and we are enjouing our car very much.

It seemed like garret didnt wanna do business with me.

Worst experience in body shop. Been following up for a month just to replace a plastic shield beneath the engine. No call nothing, initially told he needs a car just for couple of hours after a month he says he needs two days after multiple visits.Negative 5 starts...

Terrible....drove off...poor service

Always great service at Allen Motors

Good place

Buyer be ware