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Sleep Number
196 W Hillcrest Dr Suite 92, Thousand Oaks, CA 91360, United States
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Sleep Number

Comments
Em
Review №1

Beyond miserable with this bed. Paid 10k and within 4-5 months the split top has 10-12 inches between it, there’s weird discoloration on the mattress even though the protective cover is on it, and the remote constantly resets itself. Honestly worst investment of my life.

Yv
Review №2

They where all helpful. I would recommend my friends to go in Thousand Oaks and get a Smart Bed there.

Je
Review №3

Greg was thorough and patient while we tried the beds out and asked lots of questions.

Ma
Review №4

Very knowledgeable and respectful staff.

Br
Review №5

We had a great experience. The person helping us, William, was very helpful and patient. We were there for hours trying to decide on which model to get and could not decide. He was very helpful but still allowed us to go through our process without being pushy. We even left after a while to get lunch and came back to finish our decision.

St
Review №6

Excellent customer service...Rick was friendly and patient. Not pushy at all. Allowed us to try all the beds we wanted to and answered all our questions. Helped us set up sleep number app after our purchase.

Ch
Review №7

Exceptional customer service!! Knowledgeable staff that put up with my multiple questions and visits. I can’t wait for my new bed 💕

do
Review №8

Steve was great, funny and knowledgeable. He helped us make a perfect decision and we can’t wait for the new Sleep Number bed to arrive! Highly recommend this store!

Ja
Review №9

Rick our salesman was well educated and patient with us. (We had a lot of questions) I definitely recommend this store to other people.

Ma
Review №10

A small store that only sells Sleep number beds. Its in the Oaks Mall so its not easy to get to. The sales team is friendly and not to pushy. The beds are pricey at between three and seven thousand dollars.

Li
Review №11

Rick and William were extremely helpful and knowledgeable.So far, I am extremely pleased with my new Sleepnumber i8.My only disappointed was with the Consumer Report Magazine April 2018 Issue, claiming Queen Sleepnumber i8 to be $2900.00, when it was actually a nonnegotiable $3900.00 at the Sleepnumber store.

Ma
Review №12

I bought my third sleep number at t o mallManager bill coolidge has been excellent in all ways of explanation and pricingMy first one was 7 years ago and is great today. The store has very friendly personel helpful and knowledgable. One never feels pressure to buy.I reccommend this product and especially this store.

St
Review №13

We went back to discuss additional purchase of the foundation and William was very helpful. We also checked a cheaper level mattress and discovered that our original purchase was the right one.

ch
Review №14

Awesome store we worked the store manager and he was great

Jo
Review №15

Horrible customer support and floor sales team. Just waited 45 minutes to someone to hand the control to a bed over and say just play with it.

KI
Review №16

Love my new pillows

Information
8 Photos
16 Comments
4.6 Rating
  • Address:196 W Hillcrest Dr Suite 92, Thousand Oaks, CA 91360, United States
  • Site:https://stores.sleepnumber.com/ca/thousand-oaks/196-w-hillcrest-drive.html
  • Phone:+1 805-496-5776
Categories
  • Bedding store
  • Mattress store
  • Bedroom furniture store
  • Furniture store
  • Home goods store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:11AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • In-store pickup:Yes
Highlights
  • Women-Led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
Amenities
  • Wi-Fi:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
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