Sadly 0 stars is not an option because this is by far the worst Starbucks in the area. Ordered ICED honey oat milk latte, they said they were out of honey (every time I visit they are out of an item to make my order) and I said that was fine since I was trapped in line for 20 minutes already pull up to the window and they made it hot… tell them I clearly said iced. The barista rolls her eyes goes away, I wait two minutes to be informed they don’t have oat milk and ask what I’d like instead but due to dietary restrictions I cannot have anything else. Thanks for ruining my day yet again!

HORRIBLE CUSTOMER SERVICE!!! If I could leave a negative amount of stars I would. I placed an order through the drive thru and the person in front of me placed a order for a few drinks, I saw the cashier give my drink to the woman in the car and the drink was given back after she was given all the rest of her drinks. Now I would think it would be common sense with COVID going on the cashier would make a new drink for me.. NOPE when I pulled up to the window she tried to give me the same drink! I asked her is that the drink she had in her car? With an attitude she (she said her name was Patty) says “uhh yeah it is” and I stated I did not want it since it was in her car umm hello Covid. She rolled her eyes and said do you want me to make another one I said yes and she went out of sight. Do I believe she made another one? Nope. She came back seconds later. I asked her for a receipt she huffed and went and got it and rudely handed it to me. I asked for her name she turned to the screen and said “ugh Patty” I asked for the managers name she replied while still looking at the screen “ugh Ashley” I will never visit this Starbucks again! Ashley you need to train your employees to have a better attitude when dealing with customers. I work in customer service and that was truly unacceptable. Patty needs to be retrained or let go of, I know places are short staffed but do better when hiring. This location lost my business.

This place is good and fast. Faster than me lasting in the bedroom so about 1-2 minutes

My experience wasnt great, the Barusta Cashier was friendly & courteous, other staff members not so much. I was given the wrong drink, no apologies extended. My Caramel Ribbon was was the worst Id ever had. One day I jopeto be in a world where all people are treated as equal.

Out of stock on my favorite drink but customer service is great

Best Starbucks.Shoutout to the guy with the cool hair at the window.My coffee is always 10/10

This is one of the quickest Starbies around! In the morning there is always a line but they get through it SO quick. Also always have a smile and kind word at the window. Great way to start the day

Stopped there last night & the driver thru worker Was so kind and very fast!

My first visit on 9/2 at 8:45 am, and will gladly return. Great customer service and team work.

The batistas are always nice, great and on time service/speed for the busy morning rush!

Best Starbucks :)Very clean place and awesome treatment.

Fantastic, friendly service. My blonde mocha was delicious

Love the remodel! Friendly and speedy as always

Best coffee around, amazing customer service and extra clean location.

Coffee was fresh and the baristas very pleasant. I like the new remodel.

Patty at the window was one of the most sweet people I’ve had the pleasure of talking with, double checked to make sure my drink was proper and was very friendly with a can-do attitude. If you haven’t already give her a raise can she’s doing an excellent job! 😊

I’ve gotten a venti passion ice tea all the time with no problem for the past 5 years but today mine tasted like water with absolutely no flavor? i don’t even know how to describe it but i couldn’t finish drinking it it tasted gross smh

Cups of coffee ☕not filled full, ordered latte not enough milk

Fast service. Coffee is just right. Butttt expensive.

Good beverages, reasonable prices, very good, helpful barista

My drink was perfect. The staff were smiling and helped me with getting a great decaf drink.

Well let me start off by saying this Starbucks is the best. My drinks are always a hit. Staff is awesome. One in particular who just amazes me every time. His name is Aaron. He is always full of energy. Always makes talk to customers. Asks how their day is going. Such a friendly barista. Doesn’t fail to put a smile on my face. I made a google account just so I can put a review for Aaron. Your amazing. Thankyou! 😊

Fast transaction, had what I needed, very friendly.

Sadly my drinks not on the menu anymore but they still make it and always so polite and cheerful. Everytime I go its A++ service!!

Ridiculously overpriced and I have no idea why people are in line for it.

Absolutely the slowest Starbucks around. I hate that this is the closest location to my home. Also the most inconsistent with how drinks are made. I have to taste my drink before leaving each time.

Drinks are inconsistent.The times they say they are open are also all over the place. They say the are open on their site yet doors are closed and then they stop cars coming into the drive thru. All this at random times during the day. After 3 times of this I absolutely dont recommend coming here.

Cost way too much folks

Great night staff service

One of the best starbucks around. They are consistently super friendly and always make my ordes perfect. And even when the line in the drive thru is long it never takes a long time. They are very fast

Great place for a good hot coffee ☕

Not worth waiting in line for 30 mins for a drink.

Of all the starbucks in the area this is the one I always try to avoid. The employees are very disgruntled and work much slower than other starbucks. If you do a mobile order 20+ minutes in advance it can be pain-free.

Great service and they dont take long getting your drink ready. You should be in and out in 8min or less even on a busy day👍🏿

Aaron is the finest starbucks manager to ever be gifted to gods green earth. He always makes my Macchiato just right, sideways and with the sweetest goat milk you can find. If you ever travel to Illinois, this Starbucks is a must see destination for the personality alone.

Hi went in on Sunday with grandaughter.we always have a good time.the register young man is great,we often see him and he does a great job.. see ya soon

Staff is very nice and extremely accommodating.

Super busy, but moving along quickly

All of the drive thru workers I have had experience with were great but there is one gentleman in particular whom is just wonderful. His energy is always so full and joyful! His name is Aaron and we need more people like him in the world! I frequent this location a lot and every time he is working, he has the same great energy and makes the wait more pleasant with conversation and his spunk! Aaron gave suggestions based on my drink order and even broke down the ingredients in my drink. Just nice to come across someone who is always so happy and cheerful such as himself! I look forward to more trips to Starbucks with him involved.

Awesome drinks that other coffee places cant compete with.

Crowded. Waited a while.

Came at 6am on a wednesday, on their site says they open at 5am, girl in there says they are cposed till 8:30am. People are in a rush to get to work not wait around for coffee, never coming back thankyou for wasting my time

I started a new job in May. So i had to find a new route to work. That route takes me right past this Starbucks and i absolutely love it. Music is always great! Im not much of a social person so I can be shy or simply dont feel like talking much but the people here are always welcoming and seem to notice when I can and cannot take conversation and Im so grateful for that. They also make my usual ( strawberry refresher) great each time. Sometimes Ill go to Starbucks and they simply wont make it as great as this location. Love love love and appreciate them do much.

Love the coffee and the Staff! So friendly😀

I called in about an uber eats order to slightly adjust an item. I wanted to do no liquid cane and do classic instead. When I told the worker he sated next time put it in the app you call everytime The worker was extremely rude! And I was left in shock! I will never be returning or ordering from this location ever again!

Great place. Staff is very nice there.

So polite and awesome. Thanks for a great experience!

Very nice a helpful staff. They are great with complex orders,😊

Always delish 😋

Good place. Just the drive thru ridiculously long

They have great coffee and great baristas who are very kind

My favorite Starbucks location. I come once a week in the morning and the service is just outstanding. The manager and the cashier inside are so friendly. The entire staff is efficient

Drinks are hit or miss, but recently i got a guava passionfruit drink with light ice and i literally watched the partner put one and a half venti scoops of ice in there. Drive partner handed it out to me anyways, we couldnt even get the straw in. Really disappointing as a fellow partner to see both people realize the mistake and still hand it out to me. Glad it was for free i guess, but i cant imaging that frustration as a paying customer.

By far one of the slowest Starbucks in the area. Be prepared to wait at least 20-30 minutes in line for a cup of coffee. Unreal

Love the cake pops they have. Great idea.

The customer service is always pleasant, but the drinks are never made right. Every time I order from this location, Im handed a drink thats made completely half a** and I dont think thats fair given the price Im paying for it. My coworkers feel the same way, we have decided that our coffee runs will be to Dunkin from now on.

I needed a break that day. Found a few minutes of quiet with a cafe mocha and a chair facing a window. Simple, but appreciated.

I didnt go to Starbucks. There are other business in the plaza. I dont appreciate the clientele at Starbucks that dont respect that.

Alyssa & Di were so kind to me! Ive been on the road for a few hours and they treated me like I was their best friend. It really warmed my heart and made my day with their awesome customer service. Please give them a raise, more benefits & paid vacations!

Great customer service and very friendly. Orders are always accurate with no problems! Only complaint - bar stools are extremely uncomfortable after sitting for a little.

My Smores Frap was delicious and theyre so friendly here.

EXTREMELY FRIENDLY

Just ordered off the mobile app picked it up 5 mins later. My iced black tea has no ice and is green tea.... not cool

Always good coffee

Wendi is the best barista that they have on bar, always gets my drink right and out in a short amount of time! Love this location.

Tasty drinks. Remember, bakery/cold goods: just know that not all locations will have the same fresh items.

Best customer service ever. Everyone is very kind and know how to interact with the public. One of my favorite Starbucks!!!!!

Friendly staff . Never had any issues with my drinks

Its quiet and beautiful and clean

Today was awful. No toilet paper. Waited over five minutes for someone to help, they said okay, but did not act like they cared one bit. Lobby only a few, so they were not over worked at the time. There were stacks of delivered boxes that no one was attending to for the whole 15 minutes I was there A worker came out from the back singing, and still no one with toilet paper. A worker at the register told a customer while he was paying, Wheres your Starbucks card? You should use that. The customer was put off, so the customer was not joking with her. Then that very same employee, wadded up a piece of straw wrapper and threw it across three feet to the garbage can. This is astounding. Awful! I never! I left and never did use the bathroom before buying my drink, nor was I going to get a drink from them after that behavior.

Get the same thing all the time from many different locations only one to mess it all and i got like 5 of the and thing all were bad

This is a wonderful place, I feel right at home when I drive up or walk in! EXCELLENT CUSTOMER SERVICE...BEAUTIFUL PERSONALITIES, I cant go to another Starbucks because I feel so much love here!!! Who ever did the hiring here, they made GREAT CHOICES!!!! Pease keep up the good work, its just nice to be nice and in this world today there isnt anymore customer service anywhere!!! I will spend my money here any day, i love it......!!!!! (All SMILE) 😄

My drinks are always made right and well worth the wait as they are quite busy.

Love Starbucks

Katharine (Kat) was the best part of my visit. Always a smile on her face and pleasant to be around. The rest of the staff seemed well managed and on point!

What else can I say, Always great! Love, Love, Me Some Starbucks.

Love it. Love the manger they work as a crew and has a good vibes always a good smile as well. Keep it up team!

Fast, kind, & efficient!

My love & I usually get our Starbucks in Homewood, & it’s always great! This one wasn’t such a pleasant experience as we paid for our Mango Dragonfruit drinks to have lemonade & light ice, but there was zero lemonade in either of our drinks. The barista, repeated the order back exactly as we ordered, & still managed to forget the most important part! Silly us for not checking before we left, I guess.

Great variety of drinks and food. Service is always great and staff is friendly.

I love coming to Starbucks for the blonde coffee, the teas, and to work on my computer. Theyre are ample tables to work at, but not as many outlets as tables. In the warmer weather, there is outdoor seating.Beware of the birds as they will make a mess of your car.

Place is typical Starbucks ambience. Good music playing when I was there. I observe that the staff where very polite as they were talking with other customers.

Clean. It can get loud at times and the music is too high. Staff has a hard time keeping the trash cans empty. Service is excellent.

Great coffee place. Go here all the time for the best coffee especially after a long day at work. Great service and cozy atmosphere to hang out with a friend or group.

If you like over priced half cup of coffee its your place

Store house adjusted to 7pm pulled to drive thru 6:50pm and wont take my order. Do ur self a favor go somewhere else.

I was in here for a refreshing got cup of Pike after being drenched in a deluge of a storm....service was slow.. girl at counter could care less that I just wanted to get my cup of Joe and get going.. I had to repeat that I wanted whole milk three times.. I go to Starbucks and minimum of twice a day and service was mediocre at best

Staff here is always friendly, efficient, and fun to talk to

Everyone who works here is always amazing. Every single time. Come and enjoy great service and skillfully made drinks. You may run into me with my therapy pitbull Valentine, both of us sitting outside on a nice day. She is always ready to give you plenty of kisses and to listen to how your day is going. Forgive her for sticky licks, for she enjoys her puppychinos and a bagel a bit too much....

Terrible, it must have been everyones first day, at least they where nice

My coffee is always good, I notice that sometimes my coffee is slightly different, perhaps barristas have different hands, nevertheless the coffee is always fantastic! Restaurant is always clean, and the offer a great menu selection, including a new protein smoothie

We bought 3 travel box and the employee over there refused to give us more than 6 cups for each one

Staff are very friendly and very attentive in making certain everyone is happy. They make an amazing Java Chip Frappuccino.

Its Starbucks its always good

Best Starbucks service and team. Makes the drinks taste perfect and amazing customer service. Love this location

Nice, big store layout. A lot of natural light comes through those huge windows. The staff seem to enjoy their job, which always makes for an enjoyable visit.

Usually quiet. Good place to talk but not a lot of seating.

The website shows the store closing at midnight on Saturdays. Got there around 11:40 p.m. to pick up my mobile order, but the doors were closed. Instead of saying that they possibly were closed they just stared at me through the windows. This location always seems to run out of items for drinks and has messed up my orders multiple times. Absolutely poor service here.

Do I even need to say how awesome this place is??!!

Great coffee, good (but not great) sandwiches, friendly service, and somewhat pricey.