Clear lack of management, understaffed pharmacy for months and no changes have been made, also if the pharmacy opens at 9am employees assigned to it should be in by 8:30am so they can be prepared to service clients at 9am as stated, usually pharmacy ends up opening at 9:20 wile people awaits

Waited 2.5 hours for a covid test

You find everithing you need but is expensive.

Im a customer specialist for more than 20 yrs. Bad service. Hint: A good attitude allways, good morning,smile and help customers ...

Normal experience.

Quick shopping

The wait time in the cookbook area is absurd. More than 30 minutes waiting and above all the cashier takes the audacity to pass an acquaintance over those who were already waiting. Also, I spoke with the manager David about the situation and there was no response from him to improve the service. I would definitely not recommend the Walgreens in Palma Real, Toa Baja to friends or family. Terrible service.

I was at the store yesterday, Sunday, June 27. I was going to buy several items including a toy labeled at $ 11.99, I realized when I paid that they were charging me $ 18.99 for the toy and I proceed to claim. The manager (slim, tall and with a tattoo on his neck with a heart) the truth in the situation that I found myself did not look at his name but I do not think there are 2 with those characteristics. He tells me that if there were 4 or 5 items I was honored by the price, I told him that I work in a private company as management and I knew what the procedure is to honor a price. The responsibility that the merchandise is in its place belongs to the employees and not the customer and that there was a separate price of $ 18.99 nowhere in the gondola. I ask him where the merchandise is with its correct price and he did not know how to answer me, answering me with whether he was going to buy it or not abruptly. I indicated that no. For the company that I work for, I would never hire someone like him, who for pride or for no reason that it was he preferred to lose $ 7 than to earn $ 40 since it was the sum of the other items he was thinking of buying, which I did not buy due to the bad experience. I hope to better guide your employee and if you do not have evidence of the value of the marked item, know what to do to keep a satisfied customer.

Visited today June 16, 2021 at 5:15 pm and I couldnt figure out if I was at the beach or at Walgreens. HOW HOT IT IS IN THAT STORE.

One hour to just deliver the recipe! Slow month that I have ever encountered.

I love Walgreens

Regular.

Horrible experience more never entered horrible service starting with the manager‼ ️

Good service and nice and helpful employees