What an awesome little mechanic shop. We were traveling to Maryland when our car broke down just before the Ohio Turnpike. We came to their shop and they immediately took a car off the lift to access my damage. They quickly resolved and had us back on the road. Incredibly nice people, I would go back if I lived near them. Thank you for being our vacation hero!!!
So very nice quality work free estimate quick work got us in right away and didnt over charge like most places
Ive been using KCs services for a short time and have found my go to auto mechanics for all of my vehicles needs. Quick oil changes and an honest diagnosis for any mechanical issues. Always a reasonable price too. Thank you Summit Auto Repair.
KC was awesome. We blew a wheel bearing on the Ohio turnpike. Called these guys, hooked up with a tow, got all of us off the freeway, got the parts fixed and got us back on the road! I highly recommend summit auto. KC is great and so were his co-workers!
Wanted to throw expensive parts in it, not knowing if that would fix it, was going to have to wait over a week to even start working on it. I spoke to several knowledgeable car people they told me that what Summit Auto wanted to do to fix my car seemed like they were trying to jack up a large bill and most likely would not be necessary to repair my vehicle. I had my car towed to a honest car shop .Location is unsavory, owner said my car would be robbed if I left it there overnight.
KC, Ashley and crew are the BEST. They’re honest, dependable and have the most amazing customer service. KC makes sure you know and understand everything that is going on with your vehicle before he does ANY work on it. He’s there every step during any service that is needed. He isn’t out there to rip you off, he’s the most honest mechanic and shop owner I’ve ever met. I HIGHLY recommend Summit Auto for ANY of your vehicles needs. I came across his shop over a year ago, and I will never go to any other shop ever again, except Summit Auto. Thank you to everyone that works there! You all are amazing!
Accomodated a last minute repair request on a Holiday Weekend and did it right the 1st time. Also, MJ made an additional tweak to my car that fixed a problem I didnt even come in for. Excellent staff, friendly and hospitable owner/operator. Highly recommended.
KC has always been reasonable, honest and gets the job done!
Great service and reasonable price.
Nice. KC you are amazing. Always give advice very informative and pocket friendly.Hope to see your partnership for long term association ..
KC has done an amazing job keeping my Subaru in tip top shape. Nearly 10 years old with almost 200k on the odometer and it still drives like new. KC runs a tight ship, is very reliable, honest and trustworthy. Thanks KC!
Honest, patient, and shows you the parts that need replaced on the vehicle. Came here for an oil change and alignment but got much more.
What an awesome resource to have in our area! KC ( and staff ) are honest and reliable!!Im not an auto mechanic so if something goes wrong I immediately think the worst and most expensive. Not KC! He wants to use quality parts but if he can look out for you and save you money he will find a way to do it! I really appreciate all your help. You have kept my business running and you have become a great friend! Thank you so much!!!!
From the get-go KC was upfront and honest, lifted my car and showed me the extent of damage to my muffler system. Stated exactly what I needed to make things right. I had gone to another place prior which was also more of a drive from my home, I try to keep places local. The other place had a huge markup in what the parts cost along with the labor. KC told me exactly what to order to get the job done. I also went with a little more pricey of options because I want things to last.I ordered my parts and a week later returned with what I was told I needed. Without disappointment he had my car fixed within an hour. I was very impressed. Also was sure to put my car on lift, and showed me what exactly was replaced. I appreciate being shown this, because with being a new place and a woman, I like to know exactly what was done.He was professional, very to the point! I will be bringing all my auto repairs to Summit Auto Repair and will be sure telling people along with my closest of friends where to go!Thanks Again KC and your Staff for such a great experience and professionalism. Also appreciate being called Miss rather than Maam....also another huge thing that played a part in picking your shop!
KC was very helpful! had needed some tie rods done on a Charger and he also fixed my front bumper. Helpful, kind, and honest gentlemen highly recommend if anyone is in need of service.
The best place in Toledo. They are indeed fast and HONEST!! Will continue to bring both cars here
KC is professional, honest and friendly. Definetly will be back.
I was very satisfied with past services until recently. I took my car back to the dealership for my oil change this time (I usually come here because I love the professionalism and good work but I was closer to Honda) I was told that an after market part was used on my oil filter causing rethreading to be done and extra money to be paid. This fix saved me from at least $500 worth of repairs. Not sure what happened with my prior oil changes but I dont want that to ever happen again.
They were great had to get my car towed in it wasnt wanting to start they picked it up and found out what was wrong I also went out of town that weekend so wasnt able to pick it up right away but it was no problem. Very friendly and even offered to look at my next vehicle to make sure it was safe and nothing was wrong with it. Thank you guys
They tried to double charge for a couple things...
Truck broke down Tuesday, brought it here hoping they could get me back on the road same day. Couldnt find parts, not their fault, left it there. Wednesday they send an email around 12:45 showing it needed more than they expected, fine, when can you have it done? They tell us Thursday. So Thursday before I leave to head down there (I live in Northern Michigan, about 4 hours away) we call and say I can be down there around noon to pick the truck up. She tells us thats fine and it should be ready by then. I get down here at 12:15 and they havent even touched the damn thing. Literally in the same exact condition as the pictures they sent us the day before. Tells me its going to be another 2-3 HOURS to finish because you cant rush things like this (their mechanic). I dont have 3 hours to wait on you guys. Its an 8 hour round trip, or more depending on traffic and I have kids to get home to. Total waste of a day and what was their resolution? Offer me a ride to the rental car place...... So I had to come BACK down again to pick it up today. No one could give a courtesy call that it wouldnt be done when they said it would? Ill make sure to take my $2700 elsewhere next time. What a joke..
The shop did a wonderful job on repairs to my car.
Good service
This is a great place to bring your car. They are fair and honest. They are fair priced and they care about their patrons.
Im always afraid of repair shops i have never used, KC took very good care of my first very unique repair and now is my first call for my fleet. I highly recommend Summit.
Summit Auto helped me beyond what I couldve expected. My car decided to give me all sorts of problems and KC (the owner), and his team made sure to get all that was needed done very honestly. They explained everything about my car very well, and showed me the work they completed. They are great with communicating with you, and assuring that the job will be done in a timely manner. They also helped me with getting refunded from a shop that scammed me prior to bringing my car into Summit Auto. I believe this is a great shop and everyone should bring their car issues here! Theyll take good care of you.
Very friendly staff, very helpful. Great prices. Will definitely return!
My new shop. Stopped in for a code read and they were completely honest no upsell. Seriously Ill bring every car back here.
Very nice people got me in and out in no time and the price was very reasonable going back to have them do more work on my car
They are very friendly, and let you know exactly what is wrong with your vehicle, and show you what they did to repair it. And they are reasonably priced.
Fantastic work, reasonable prices, and the employees are very helpful, friendly, and professional! I couldnt have asked for better service. They even provided me with a ride home while they repaired my car. Highly recommended!
My front end was damaged do to an accident and KC took care of my car like no other. He is good at what he does and was very honest with me about the repairs needed. He was very considerate about the long term looks of my vehicle. He went above and beyond for me and I am SO... HAPPY WITH THE RESULTS! My car looks Brand New! I couldnt Thank him Enough!!!! All team KC Here! Due to him being Honest, Caring, Considerate, Logic and Good at what he does, I recommend everyone!!! To Kc and all his employees, THANK YOU THANK YOU THANK YOU!!!
As a business owner myself, I don’t like to leave bad reviews, but I feel completely scammed by this auto shop. At the beginning of the year I had my check engine light come on so I took it here to see what the issue was. Being a young lady not from the area or knowing anything about cars I feel like I was taken advantage of. I paid over $1700 to get a bunch things fixed on my car (that I didn’t even need). KC convinced me that I needed new brakes, new transmission lines, and a new thermostat when I didn’t need any of it my car had been running perfectly fine. So me not knowing anything about cars I believed him and paid for $1700 of work only to finally get my car back after 3 days with my check engine light still on. The same issue that I brought my car in for wasn’t even fixed but yet I was talked into giving this business over $1700. When I brought my car back to KC he then “figured out the problem” (after I already paid for unnecessary work) and then offered to give me a “free light tune up & oil change” for my trouble. He also believed one of the coils in my engine was going bad so recommend me to continue to drive my car until the problem revealed itself and to bring my car back and he would fix 1 coil for free. The staff here was very friendly and professional, but I feel like I was taken advantage of. This was a lesson learned and I will not be returning to this shop.
Kasey is great, will go out of his way for customers. Very trustworthy. GREAT MECHANIC
Ive been a customer at this shop twice so far, from muffler repair, to window motor, to ball joints, control arms, wheel bearings, you name it i needed done on my old truck. They were same day fast, shuttled me to and from home, took the time to explain ALL charges of parts and labor and show you problems first hand and explain how and why they are important. Staff is so friendly and atmosphere is so comfortable. Now i found this little hidden gem I wont let anyone else touch my truck!
Just left there. Very helpful.
So i brought my car in to replace trans lines...i was told the radiator was leaking..which it wasnt..and told me to take it back to who did the radiator...he found no coolant leaks..threw in a free coolant flush and brand new translines..no coolant leaks like he said...just rust inside the block...so the other shop made over 300 that i was willing to pay yall..got 2 stars cause he is a good mechanic..maybe it was just a bad day cause the guy had brake fluid in his eye
Its a fair and legitimate neighborhood auto repair shop. He does great work at an excellent price with warranties.
By far the BEST Auto repair in Northwest Ohio and Southeast Michigan. Extremely personal committed professionals. KC and his staff are honest, kind and really knowledgeable. Our family wont go anywhere else, he is the best!
We were 4 hours from home and in a pinch. These guys saved us. Amazing price and friendliness. I will always speak in the highest regard for these guys. Life savers.
Great service at fair prices
Very honest place I definitely recommend
I love Summit Auto! Theyre great!
KC provide straight to the point pricing and very professional!
My girlfriend and I were on a weekend event in Michigan. On the way home back to Maryland our car broke down. The first 2 car repair shops we called were closed and the 3rd call was to summit auto repair. I have nothing but the best experience with this plase.not only did they offer us drinks but they offered to get us food knowing. Were stranded. And not knowing where we were they made us feel at home and to having their trust showing us what needed to be fixed and why. They were super honest. So from being from another state you will have as many customers from Maryland and will suggest you from here. Thankyou you guys from the bottom of our hearts until next February and on good news we will see you again. Love Salduttis/ Hessler.
All I ever get is excellent customer service, what else can I say.
I highly recommend this place, they took me in when others wanted to make appointments days in advance. They got me fixed up back on the road the same day and this was during the Christmas holidays.
One of the most honest Machanic’sAnd a great job done
Very helpful, and not in it for the money, just truly want to help people. Very professional.
Nice guy, great prices, and he had two new tires plus a free windshield wiper blade on in no time.An easy 5star.
Great service and very nice staff well recommend
They are very friendly, honest and we will be bringing all our business here.
Just had work done, K.C & his crew did a great job . Very friendly staff, quality work for a great price . Thanks for getting me back on the road bro
KC is great! Fair prices and is always up front about what needs done
The mechanic was truthful and didnt want me to waste my money. I appreciate that he wasnt trying to rip me off.
Great honest guys, very fast and proficient with changing my oil. Definitely recomend this place!
Great place, fast, I highly recommend coming hear to get any work done.
KC offers amazing service, quality work and is honest. You wont regret taking your car here!!!
Excellent workmanship, extremely thorough, very satisfied.
Very good and trustworthy mechanic
They do excellent work
The best in town bro
If I could give less than 1 star I would. They dont deserve it. I purchased a groupon from this shop that was a deal on an oil change and tire rotation. I called for one week straight persistent to set up an appointment as the gorupon states only to be consistently told that they dont have an open bay. After agreeing with the mechanic to meet first thing Monday morning of the next week I was told that he still didnt have a bay open. I was there in the parking lot waiting for 30 minutes because their information online gave inaccurate opening hours. I was not offered a refund but told to contact GroupOn and request a refund. The problem is that GroupOn doesnt refund after 7 days, which the mechanic conveniently led me on through 7 days. Im currently disputing the charge with my bank because I feel that it is unfair for this business to collect my hard earned money and weasel people into this philosophy that they are too busy for other customers who need quick service and instead focus on the large repairs that lock vehicles in their 2 bays, yes, they only have 2 bays, but feel they can sell groupons to the local populous, garner a high demand for sales, but in the end not be able to meet the demand of what they supply. Terrible. Avoid the nightmares and find a real shop like a Valvoline, you may pay more but the satisfaction of having it done right away and avoiding the headaches and frustration will be well worth it.
Excellent! Fast friendly service.
KC, is an honest man. He will take care of you.
Couldnt give estimate over the phone
They were helpful.
Great customer service
Very honest and down to earth mechanic
Go here for all your auto needs.Very friendly and professionalWill give you the full breakdown like other shops wont
Not a place I would use again
Great service
Great guys
Nice people
Its ok
Took forever guy was rude