I was so impressed about the Pinnacle team and the professionalism that I was treated with from start to finish. The entire process restored my confidence in an industry that women are often not as knowledgeable about. Marty kept me informed all along the way. When I picked up my truck, Jose took the time to stop what he was doing and fill the air in my tires to make sure it was at a safe pressure. Marty even checked to make sure the tire didn’t have a nail or screw. I completely trust this company. Thank you for everything!

Easy to communicate with, prompt, and a simple process for me getting my car worked on. Would be happy to return

This is the second time I’ve used Pinnacle and I am beyond impressed with there professionalism and pricing. Martin is knowledgeable and helpful his staff is friendly. I will definitely use them againTracy T

Great staff and service .. that’s normal for great Auto Body like this one.

This place has been in business for many many years and I have been their customer for the same number of years because they earned my trust and confidence. In fact I have referred to them all my family members, friends, and associates. The qualities they hold are rare commodities these days. Most importantly are honesty, professionalism, experience, quality work, and price. I would not go anywhere else auto body work and paint. Take it from me, once you try this place, you’ll never go anywhere else that’s a promise.

Friendly staff, Quality work! Mr. Martin is amazing, he is very thorough and honest. This shop has been my go-to shop for auto-body repairs and they have earned my trust. Hassle-free and easy repair shop, they will take care of you 100%!

Pinnacle was so easy to work with....they took in our car, drove us to get a rental car, gave us updates on the progress of our vehicle on a regular basis. Highly recommend them especially after having a bad experience with the first shop we went with.

Pinnacle CARSTAR Auto & Body is the most professional auto repair shop we’ve used in the last few decades. They were up front about pricing, timely with delivery of our vehicle and extremely professional. We are so appreciative for Jeremy and his staff and we highly recommend Pinnacle CARSTAR.K & J

I want to thank the folks at Pinnacle, especially Candice for the job done. Ive very pleased with the service, quality of work, and professionalism provided. Service an work is 5 star. The reason for 4 stars is minor attention to detail issues, wrong bulb installed in new tail light, battery connection was not tight and truck failed to start, windshield washer was disconnected. They fixed the tail light, I found and fixed the other issues. Overall very satisfied with the work and would recommend them to others.

Excellent service and quality work in a timely manner. Thanks Marty and crew

I have use Pinnacle twice for minor body repairs. Both times they were fair and conservative in their estimation of the cost to repair damage. I did not feel like I was being taken advantage of at any time. The repairs were done well and my vehicle was finished on time. I highly recommend Pinnacle Carstar for any repair work.

This is the second time I’ve had to go to Pinnacle. Great people and great service. They are always on time and friendly. 100% recommend them for any body work or repairs you need!

Nice, clean place. Martin went over the top to help me in a tough situation. It was a good experience doing business with Pinnacle.

Had hail damage. They got my truck in for the estimate and had it all fixed up in 4 days. Very nice people here that will treat you fairly and your vehicle will be taken care of.

Went in for an insurance claim, brought in mirrors and asked to install them also. Turns out I bought two different mirrors and they installed them without telling me they were different. The mirrors were also supposed to have a reverse light but they wired them as daylights. Now every time I drive at night until I rewire them, I’ll have to cover them up.

My car was in a finder bender from someone hitting me from the back. They got my car in and out quickly. My car looked like new when I got it back. They even fixed the things I didnt notice right away. Everyone in the shop was friendly and kind.

Great service very fast turn around 👏 great quality work and communication I highly recommend Pinnacle Carstar auto body

The staff were all very friendly and professional. We had our vehicle transferred to Pinnacle from another collision shop because of very poor service and nothing being done--what a difference! They were very transparent and communicative through the whole process. I will definitely recommend any family and friends to take their vehicles to Pinnacle for collision repair.

Very professional, cost effective, and just nice as can be.

Extremely satisfied. Very quick with doing the job. As well as they did a good job. Very professional & friendly.

This place is amazing! I read great online reviews and decided to come in to get a quote. I initially got a quote here and called back (a few times) the following day; after shopping around body shops and Martin or Todd were always available to answer my questions and even matched the quote I was given! Actually it was a bit cheaper and his ETA was faster. It was a no brainer for me to go with Martin & his staff. He estimated it would take about 5 days’ time. It was actually done a day earlier than I had anticipated. Martin & his staff made it very easy and convenient for me and the best part is Martin is completely honest.They have Enterprise on site so I was able to get a rental the day I dropped off my car. My only complaint is with Enterprise. The first rental car they tried to give me was absolutely filthy with pet hair and stains also had a spit cup in it from someone dipping tobacco. She ended up giving me another car and cleaned it before giving it to me, so it worked out fine.Other than that, I have absolutely no complaints at all with Pinnacle Auto Body or Martin and his crew. I am very happy with the work done on my vehicle and experience here. I have nothing but good things to say about my experience here recently and the staff. From my first time coming to get a free quote, to when I picked up my car after everything was completed. I HIGHLY recommend coming here if you need any body work done on your car.

Everyone at CarStar is great Marty was very help as were both the front desk ladies I had a complicated situation with a hit and run that was caught and they agreed to pay up out of pocket but would only pay a shop directly Marty and his team setup everyrhing working with the other driver and me and timed everything so I could drop my car off at the same time as payment was made they then repaired it in 1 day and they even washed and vacuumed the car they went above and beyond and I cant thank them enough for making things so easy on top of top notch autobody repair and paint I think it might be better then it was factory.

Marty and his team have always done an excellent job for me and my family. They’re professional and provide a great value to their customers.

My wife was rear ended at a stoplight and I went through Geico to have it repaired. They suggested 3 shops about equidistant apart and I chose Pinnacle because, not only did Pinnacle have 4+ stars, but I had issues with a previous repair at one of the other listed shops.From the get-go, Marty at Pinnacle was very helpful. It was not a rush in, rush out encounter like many other insurance shops are. I expressed my concerns, and he made sure all of them were addressed. Initially, they tried to repair the liftgate, but the sharp lines were pretty much all but impossible to repair without re-stamping it, so Marty pushed to replace it. While Geico didnt completely cover the replacement, Marty stepped in and took care of it.This man will go the extra mile to make sure you leave 110% satisfied!! Theres a reason his shop has a 4.5 star rating! From a distance or right in front of your face, youd never have known this vehicle was rear-ended!! Thank you, Marty!!

I took my car in for hail damage & they did the paintless dent repair. You cant tell where there were dents - looks great!

Martin runs an incredibly hospitable, professional operation, with great quality for an honest price. Candice and Nicole are incredibly nice, knowledgeable, and keep you updated with your job. We’ve gone there for almost ten years and they just seem to get better!

Very professional and work is excellent. Promised a date and delivered.

I stopped over here today to have them look at a loose trim piece on the front end of my Honda Accord. They fixed it in 15 minutes and charged me nothing for the repair. Really nice folks who do high qualify work with a strong focus on customer service. This is the second time I have used them for body repairs. First class operation.

The folks at Pinnacle Carter were all very friendly and professional. The work on my car was done quickly and the repair looks just like the original. Well done!

Pinnacle did an outstanding job getting my daughter’s car repaired after her accident. They provided daily updates, helped coordinate the rental car and finished the repairs less than two weeks after the accident. We could not be happier with the service we received!

I had a great experience with Martin and his team. The dealer wanted over 4K to replace a door on my truck. I had an unfortunate run in with a concrete garage pillar. Martin made it look like new w/o replacing the door savings me lots of $$. Besides the savings, it was just a great experience. Way to go!

Chris and the crew are awesome. Thanks for putting original Ford parts on my truck! Quick and Easy!

Great company. Great service. Highly recommend.

Awsome service....

Always kept me updated on the progress of the repairs. Nicole is very pleasant, knowledgeable and helpful. High standards.

Excellent service! I highly recommend them.

Great quick friendly service

Awesome place for your car repairs! Friendly, clean and timely!!

My Ford F350 Was Deemed Totaled. Tim Took It In And Repaired It To Where You Would Not Notice That It Was Ever Damaged. Outside Of Truck Looks Brand New. Showed Every Detail Of Repair Process. Tim Cole Was Very Helpful. Excellent Work Done On Vehicle.

Great work, fair prices, prompt and friendly service.

Excellent customer service and very friendly and helpful staff.

They did an excellent job! Very friendly and professional!!

Holy 0_0! My door wasn’t closing-a MAJOR safety issue-and they fixed it in under 5 minutes after I showed up without an appointment!! Customer for life!

Honest, knowledgeable, and friendly.

This place is awesome! Dont know who fix my car, but it looks better than it did before the accident. Thank you! Nicole that works their was super kind and helpful. Geico and Pinnacle is the way to go!

Excellent service!! They did an amazing job on getting the dent out of my car. Looks as if it never was hit. I’m very very pleased with the work that they performed! I would totally recommend them to anyone! Job well done 👍🏻

Pinnacle did a great job repairing my car and their customer service is outstanding! Days after I picked up my car my passenger window and AC stopped working. They took back my car and put me in a rental until it was fixed. Nicole was very helpful in getting the rental payment figured out after the rental car company charged me incorrectly. Would recommend!

Went there for an estimate of my car and was quoted a price much lower than other places I went to. Very helpful and friendly and worked with me. I got it fixed in just a few minutes for a great price. I definitely recommend this place! And they have a cat inside!

I wrecked my car pretty bad and had it taken to Pinnacle. With as bad as the car was damaged they did a really great job with the repairs. I only had to take it back for a minor fix that was fixed pretty quickly. Overall they keep their place clean and were nice people to work with. Of course, the snacks were a plus;)

Warranty job? I walked inside to ask about some concerns I have from a 2-year old repair job done at this location... one simple question... and before letting me finish, Tim repeatedly assured me that they worked on the vehicle, except the hood. He relied on pictures of the damage instead of checking out the van itself.Guess what? They were completely wrong pictures! I was the one to point that out.In the future, actually walk out of your area, examine the vehicle, write and gather as much information as possible and proceed to LISTEN to the customer’s needs. That is what any other business would do.All I needed was a new damage repair estimate along with repainting the hood I was concerned about.I took my business elsewhere and saved more than $300. It was a 100% better customer service experience.I would not recommend this poor excuse of a repair shop to anyone.

Customer service and the work was amazing! They did the job in a timely manner, assisted me with a rental, and cleaned my car before picking up. Thank you Marty and deborah for your great work !

Awesome service. I got an estimate a couple days ago on my corvette. I brought it in the next day and picked it up today. The repairs look flawless looks even better than it came from the dealer. Also the person who handled everything for me was Tim he was very kind and giving, gave me an awesome deal. I would recommend this shop to anyone and make sure you speak with Tim

The staff was great, awesome even.....up until I left. I was told that Pinnacle would be covering the extra days of my rental because they ordered a part late so the insurance wouldnt cover days past the original date estimate. I called my adjuster, I called my contact at Pinnacle to verify this information prior to keeping the car. I was told this was the norm. When my car was complete I turned in the rental and asked to pay my bill. I was informed that I couldnt pay it ($2 per day for an upgrade, that was all they had available) until Pinnacle was invoiced. Fast forward a month later, Im in my account and I see that 2 separate Enterprise charges hit my account. They didnt pay the invoice after all. I called and left Pinnacle a message, I was very upset and fast forward two weeks... still have not heard from Pinnacle. Im so disappointed as I was happy with the work but now it seems it cost me more than it should have. Beware, if they promise to foot the bill.... They wont.

My car was repaired here in 2017...my trunk started to act up over a year LATER...I called they said come in...I did...no hassle! They made me comfy while I waited which was not long. Good people good service!

I recently took my BMW 550i to Pinnacle Auto Body for a repair due to an accident. The staff was excellent helping to make sure everything was looked at and quoted correctly. Hands down the best service around. I recommend this company to anyone looking for auto body repair!

These guys are AMAZING. The level of attention to detail they have is honestly astounding. A few years ago, they fixed my 1999 Ford Taurus after I was sideswiped and really went above and beyond to make it look better than it did before the accident. They replaced stuff they didnt have to, like my side blinker lights that were out. They really did an amazing job. When my husbands Porsche was rear ended, I immediately took the car to them, and once again, they went above and beyond to make sure the car looked just as good as before. I will always take all my body shop needs here!

They were great to work with! Very professional and understanding. They communicated every step of the way getting my car repaired and understanding when I called and asked questions.

Love bringing my car here. Mr. Martin is always so nice and beyond helpful! Really slows things down and deserves more than 5 stars! Thank yall!

Great and fast service. Very friendly, gave me a quick ride home when I dropped off the car and were very nice to my children when we came for pick up. I love dealing with businesses that value each and every customer. Highly recommended.

Best service.nicest people, took care of me on time as promised. There us an enterprise rental in the office so it was a one stop all in one. I would take any car here for repair. They stand behind what they do and will make it right. If I could give 6 stars I would.

Martin, Anthony and the entire crew did an outstanding job. They exceeded expectations and deliverd on promises. In todays auto-repair business world, I doubt you will find a better alternative. No insurance help, and they worked some magic on some parts to save me some cash. We are Happy customers.

I have rarely been treated or seen this level of customer service. This business is top notch in every way. Look no further, dont waste your time. Go to Car Star Pinnacle.

Great Experience. I appreciate your business. I will definitely keep coming to Pinnacle Carstar. Great job!!!!

Marty and Chris at Pinnacle Carstar are AWESOME. I send all my customers, friends, and family to them. You will not find this kind of quality work, industry knowledge, and great service anywhere else. They have done several of my personal vehicles over the years and I am always so amazed at the quality of work.

Rick was one of the most pleasant customer service reps I have ever dealt with, in any type of service pretaining to car repair.This was the second time my car had been repaired at Pinnacle Carstar Auto Body shop.And both times I have been very pleased with the results, Thank You Rick for making a not so good situation not only easier to deal with, but a fair price and amazing turn around time Wow!Kind Reps, fair quotes and quick turn around, cant get any better then this.

Great work at a great price.

Amazing group. They are extremely fair and kind and are committed to Doing the best job for you. Highly suggest giving these guys your business. Got my car in and out in only half a day with sizable engine repairs.

I cant thank these guys enough for the excellent service and superior work they did on my car. Its very refreshing to have a mechanic and group of people who genuinely have your best interest at heart and go above and beyond the standard body shop expectations. Thank you very much Chris and Martin and the entire staff at Pinnacle!!

Marty went above and beyond to make sure my car was fixable. I recommend this shop to everyone. I will never go anywhere else for my car needs. You are treated like family and I couldnt be happier.

Just picked up my car from Marty and the gang and everything looks great. they have done a great job getting my car back together and making sure that it has OEM parts... I will send them my friends to Pinnacle Carstar. and god forbid i need them again but they have my business

Not a great experience. I think they try a little bit but couldnt get it quite right. They talk to women different than men. Yes... it was Mrs. Its as good as its going to get. Mr. Bring it by tomorrow and well take a look. Not impressed.

Martin and his employees are great at customer service and they do excellent body work what else can you ask for, highly recommended

My truck got hit, I have Geico insurance. Long story short these guys went above and beyond to give us excellent customer service!! Great team no long wait and car rentals all in one spot! We will return with our vehicles anytime! Hard workers!

Very good shop. Did amazing work on my f250 wrecked fender. Very good at matching paint.

They did a great job on my wifes car and provided a free estimate on a recent dang I received in mine. Yes I would recommend.

Great repair shop. Got right to work, knocked out the repair on time. Highly recommend them both personally and professionally.

Picked up my car yesterday and they did an amazing job. New bumper and completely detailed the car. Couldnt be more happier!

They did a fantastic job for me. I will differently use them again if I need to.Highly recommended!

I love these guys. I have had my car in several times and the repairs have always come with an extra touch of service. I have recommended them to my sons, friends, and family members. Their courtesy and service are of the highest caliber. You will be very happy entrusting your vehicle to this company.DeAnn Fairley

Best experience ever. Always on your side to make sure your vehicle is in perfect condition.

Car looks great we had an awesome experience thanks to Melissa and team!

Took care here for broken window repair and rekey. When I got it back the tint from the repair was scratched. They fixed it and covered the additional rental costs but a repair that should have taken a week took over a month. If I didnt have rental car coverage it would have been a disaster. However they did resolve every issue as best as they could. If only they got it right the first time

They do great work and in a timely manner while giving exceptional customer service..

Poorly dressed, tatooed up folks running the office. Turned us away WITH INSURANCE because they didnt want the work. Refused to even look at the vehicle.

These wonderful people replaced my rear bumper in about the same amount of time that it takes for an oil change, with no wait at all to get started. This is now where I’ll go for all of my auto body needs!

My rear window stopped working I called a Shop that works only on BMWs nearby. They couldnt tell me he long it would take to fix but they were able to tell me to expect to pay a minimum of 400 without even knowing specifically what was wrong. I called pinnacle car star and they asked me to describe my issue. Marty the owner identified the problem right away and told me how much it would cost. It was no more than $180 and it was going to take 30 minutes to fix. I brought my car in they took it right away and exactly half an hour my car was ready and my window was working perfectly. This is by far the best service Ive ever had at an auto body shop no matter how far you live from the shop the service is worth the drive.

Great owners, and do the best work.

About 2 weeks ago I was driving home late in the evening and unfortunately hit a deer. Although the deer and I were not seriously hurt my VW Jetta took a beating. The next morning I made a call to Martin at Pinnacle as I have done for over 12 years anytime my family has needed collision repair. As always the car was returned in like new condition. Pinnacle is over 35 miles from my business so after picking up my car I do not want to have to go back for something they forgot or missed during final inspection. I mention this because once again it was done right the first time.Thank you Martin and team for a job well done again!.Tim S.

Pinnacle great service perfect job they have done on my truck I would recommend it to everybody

Excellent Customer Service!

Had a great experience. Friendly staff, super fast repairs.

I love Mr. Michael and Mr. Chris they helped me out alot and kept me updated on all of my repairs and my car looks awesome....I also appreciate for the young lady at the front counter you really helped me for the holidays...thank you thank you thank you.....I missed my Black Diva (my car)

This shop was one of the preferred shops through Geicos claim service and I chose this location based on the good reviews I found on it. I was extremely dissatisfied with the work done here for my insurance claim.I was originally estimated about 2-3 days for repairs to be done, and in reality it took about 8. When I picked up my truck only about half the work had been done that the estimate was showing, the new paint had already been chipped. I took the truck back and let them know what had happened, and they were very sorry and said they would correct the issues and I would have my truck back in a couple days.When I picked up my truck the second time, the repairs had been done sloppy and the ignition was sticking and not allowing me to lock my doors because it thought the key was still in the ignition.It cost me time, money, fuel, and I had to take time off from work to drive back and forth to Tomball. Overall, very dissatisfied with the work that was done and lack of updates on my vehicle when it was there.

Took my vehicle their to have it repaired after someone rear ended my truck,fair service time cheerful people

Great communication. They did stellar work on my BMW.

When I had pothole damage on my 12 CTS V I was hesitant to do anything but have an estimate here. Anytime you have a performance vehicle needing body work you are inclined to bring it to the Dealer. I can say I do NOT regret using Pinnacle. The owner Marty and the manager Todd made sure everything was done correctly with my vehicle. There were a few hiccups but both of them immediately made it their priority to fix the issues (they even came out to my house to save me a trip back to the shop). The onsite GEICO adjuster Trevon was very professional and took his time to explain everything. My body work was only $1400 but they treated me like it was $14,000. I am thoroughly impressed and am planning on bringing my wifes car here for paint work. Very satisfied.

Great staff, great work, you cant go wrong!Big shouts out to Chris!

Great body shop.

Very friendly people and they did a great job on my Honda. Thanks!

Honest, willing to help and excellent work!