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Clayton Homes
27225 Tomball Pkwy, Tomball, TX 77375, United States
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Clayton Homes
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Ch
Review №1

I purchased my home in March of this year, and I couldnt be more happier with this experience. The staff there are so polite and caring and The maintenance crew is absolutely amazing; any little thing Ive needed or wanted done they have been there fast to my beck and call. Thank you Clayton Homes for everything youve done to help my buying experience the absolute BEST

Ma
Review №2

I purchased a mobile home from Clayton homes in Tomball, Texas. My first encounter was with Miriam Elizondo. She has made my buying experience the best ever. Any questions or concerns I have, I can call her and she is always willing and eager to assist me. Its been 2 years and she continues with the same professional, eager, makes me feel like I am appreciated and her top priority. Clayton Homes KUDOS to your top employee. On a scale of 1-10 shes an 11.

Mi
Review №3

I came to look at mobile homes and the man there was RUDE. He didnt want to help. We already have an approval and he told us to go across the street to Palm Harbor. From the start of our interaction to the end seemed like a nightmare. Maybe I look like I cant afford to purchase, but I guarantee you I could have bought it in cash. Good luck to anyone going to this place.

Ka
Review №4

I Bought a home from Miriam! She was amazing sooo patience! We actually needed a home in less than a month and she made it possible in just a week!! All of our requests have been efficiently done and we are more than happy with everything!

Ja
Review №5

If you’re trying to get a home for your family, I highly recommend you to talk to Mrs. Miriam! She’s very sweet, helpful, and she goes out her away to make sure you have your dream home! I really appreciate all her help! 💞 She’s the BEST!

Mi
Review №6

I bought a Clayton home from another location and suffered an insurance loss at my home that required I obtain replacement materials and supplies for my Clayton Home. When I contacted the factory, they referred me to the Tomball location stating that they had excellent customer service. I connected with Blake Diver and he was fantastic and so helpful. He helped me figure out all that was needed (drywall, insulation, stripping, etc), and place the order with the factory - and they didnt even sell me my home. Above and beyond. I wish I would have worked with Blake and Clayton - Tomball all along. These are great people and I highly recommend.

Va
Review №7

I love how Mrs Miriam helped us choose a home for my family. Mrs. Miriam went out of her way to help us specially when we got the home when the pandemic had started. Also the rest of the staff made us feel at home. Mrs Miriam never pressured us to buy like other places we had gone. I LOVE MY NEW HOME.

Ca
Review №8

Miriam Elizondo was the person who helped us get the home of our dreams. After so many times of trying and trying she was finally able to help us. She did everything in her power to help us. We really appreciate everything she did for us. If you are ever trying to get a home please make sure to ask for her. She will do everything she can to help you get what you want. Thank you Miriam :)

He
Review №9

I purchased my very first home recently from Clayton Tomball and have had a wonderful experience with my sells rep, Tae. I didnt know anything about buying a home and Tae walked me through every detail and sometimes got them done herself. She was very positive and attentive the entire time. Im not going to lie there are a few issues regarding manufacturing and assembly but my over all experience has been great.

Ar
Review №10

Excellent service.Bernie is a great seller and a great person, he helped us with our mobile home and everything went fast.If you are looking for a house go with Bernie is the best.

bl
Review №11

Awesome customer service!Bernie help us get our home and he gave us an excellent customer service, if you are looking for a new home he’s the right person to help you! He was super helpful and answer every single question we had! We definitely recommend this place and this great guy!

ar
Review №12

We had a wonderful experience working with Tae. She was very kind and was always ready to help us . I would totally recommend Clayton Homes!

Ry
Review №13

I was really interested in buying a house but the sells people were not friendly...... That experience put a really bad taste in my mouth about the whole experience..... I think Ill try another location

Ji
Review №14

The sale of the home and delivery was straight forward and on time. After the first big rain my stove was flooded. I looked at the stove flew and it was okay but only inches from the roof. My thought was it is too close to the roof and the rain splashes in. Also noticed that a shingle was kicked completely off and I could see plywood decking, I should see tar paper. First time on the roof and it scared me that the roof could leak like the flew. I called Tae and Diver at Tomball office and they pointed me to Claims. The Claims guy came out and checked my roof for, get this, hail damage. I told him the manufacturing and installation issues and he took pictures and left. They did NOTHING to fix the problem. I had a whole laundry list of problems in the house. The warranty team came in and rebuilt the kitchen, not around the range and left not finishing all the work. The island counter is no longer solid after replacing the whole top for a Formica issue and the posts that hold up the corners do not even touch any more. They never came back. I had to fix 60% 0f the issues myself. The warranty guys who are supposed to be professionals did an awful job that I had to go back and fix their work. The home is now in better shape after I fixed their issues. The range still gets flooded in a big rain, Thank God I put a pan on the range when it rains. Someone could get killed. Poor design on the roof jacks. Calling Clayton Homes to see if they will extend the roof jack to stop the flooding. Lets see what they do. My guess is nothing like the sales people. Never buy from them again.Update. A tech from Clayton Home came oit and found that the install crew did not fix the holes they put in (plastics and wood on the front of the trailer for transport.) . The tech did a great job fixing the roof and even pointed out the sheetrock damage inside the house. He had to replace plywood decking, shingles and the roof jack for the flew. This guy knew what he was doing. He gave me his number to call if I have any other issues. It has not leaked since.

sa
Review №15

Well after our sales person was fired we were told the GM was taking over our home buying process and the house we wanted you could only get in Alabama (which is a lie) So next thing I I someone else is taking over and didnt tell me that until I asked her. We had to pick another house which we did and they said they would make it work and then turned around and said no we had to go with a much smaller house (which they augured with my husband about the square footage) and the prices kept changing. We gave them a deposit at the beginning and now we have backed out and asked for our money back and I have to keep calling them and asking for it back. they never call back like EVER and always give different reasons and excuses for everything. Go to the clayton in bryan I promise well worth the drive they did more for one is 1 day then clayton tomball did in a month.

Ju
Review №16

Awesome Service! took us 3 months to get everything straightened out in our behalf and Miriam was so patient and helpful thru out the whole process and now that the home was finally delivered and installed she is still answering all our question, me and my husband are happy with our new home Miriam Has made this Process a Great experience.

li
Review №17

Fantastic customer service.. they listened to me and were able to relate to me on personal level. Quality of care and concern is exceptional they werent pushy or forcefully trying to sell me a home they just want to help you to find your happiness in a home that is right for you. my rep was jordan and has great personality very charismatic and his boss, even better!

Je
Review №18

Jordan Myers and Keysha made this the easiest process anyone can imagine. Their attention to detail and customer service is outstanding and I would recommend them to anyone in the market for a mobile home! Great job, and thank you for all you have done to help us!

Do
Review №19

HUGE shout to Miriam Elizando, Catalino Solis and Noel Casres!! Miriam got me through every step as I was so nervous doing all of the paperwork on behalf of my company, she helped me get keys to mobile home after hours and was so professional yet kind. Catalino was extremely friendly and kind and really know how to move a old home out and bring in the new one like is a piece of cake. He and his crew cleaned up around the area even. Noel explaind all paperwork, warranty and so on and was just so kind as we went through process. The folks are absolutely they best and you can tell they have a passion for taking care of Customers and not just getting the sell.

Te
Review №20

My experience was fantastic. Jessica Morgan, and the manager of the whole operation, Eddie, are phenomenal, the best in customerservice you will ever find. He has went through every single little detail ensuring nothing but the best contractors are working in my new home. The paperwork process was troublesome due to my own issues and they were so helpful, and patient. I have honestly been treated like family through out the entire process! I definitely would recommend you give them a chance, before anyone else. The standard is set at the highest level, and Eddie will only except the best work from anyone that works for him. He is able to knowledgeably lead anyone through this huge investment, while looking out for his customers best options at all times.

Va
Review №21

Very good service very happy with Clayton homes Tomball especially Miriam Elizondo was very profesional very nice. She helped us every step of the way she’s really amazing everyone there is nice. Me and my family are happy with our home!:)

Es
Review №22

Im not sure if all these mobile home companies are starting to do this but they wont let us see any houses unless we do a credit check with them😡

Jo
Review №23

They do not follow through with the agreement set at the signing and purchase of home, they were suppose to do a walk through after final payment to do repairs due to transport. They ignore our phone calls. In the beginning they talked a good game. Way to go clayton homes!

st
Review №24

Whose experience ever specially with the rude woman Miriam such a hypocrite person. Then dont get me started with the manager Shes slick as the salesman she is but she is just ask hypocrite as her worker . Id rate it a 0 if I could but theres no option for that

Ja
Review №25

When my mom was trying to call back they wouldn’t answer cause My mom wanted to get her $100 back also the person that tried to sell her the house the rooms are way to small and the closet are way way to small also she just gave us two house to chose.

An
Review №26

Mariam is a compulsive liar, we went in to look at a couple houses and get an idea of what we wanted and she didn’t ask any questions and just talked in circles for 30 minutes and every statement she made contradicted the pervious statement. She told us there was a house on property we could look at that had everything we where looking for in our price range and then when she realized we weren’t buying today she changed her story and said it wasn’t on property. Beyond disappointed with our experience and we will not be going back. She spoke to us as if we where idiots about sales and financing when we told her we owned a business that is sales and financing baised. When I asked her if there was someone we could talk to that wasn’t a compulsive liar she caught a tude and said she knew what she said and she never lied but in that matter of 30 minutes the prices on 2 houses changed 4 times and she went from having houses on property to look at to not having any to look at, at all.

Sa
Review №27

My daughter and son in law bought a home from Clayton in tomball. They moved in two months later than the date promised. And even then they had no water for weeks after that. Mariiam promised to finish little details like to level the home properly. Clayton took care of the septic and water well. It took three months to dig the well. And they havent come back to pick up trash and fill in the whole at the well. Every time cindy calls they tell her the are waiting on parts. That is crazy two months for parts to level this home. She must think Buyers are stupid. Home delevered 9-9-17. Now almost Christmas and my home is a mess. Now they arent even returning our phone calls. We are so disappointed. Shame on them.

Ka
Review №28

I just got my new home from Clayton Homes in Tomball. I have to say I was very happy with their customer service. I was treated me like family. Jorden Mayers made sure that we got our Christmas miracle! We had our house before Christmas and we were living in it before 2018! I couldn’t thank him and his team enough!!!!The Hanselman’s and Kaola Meloy thank you more than you know!!!~Katie Hanselman

Mi
Review №29

The last post about clayton homes from myself and Joni was a little too hasty, clayton homes of tomball made good on every aspect of the contract. We thank Keysha Diver and all her everts on making our home comfortable. Please disregard our Joni, Mike pendbar

Da
Review №30

Must have moved or closed. Nothing at this location but a garden center now.

Be
Review №31

Friendly, helpful and informative!

El
Review №32

Awe full customer service. House delayed 6 months and can’t seem to get their stuff together to give it a final inspection.

Ch
Review №33

Sales staff is awful

Sa
Review №34

It has been an extraordinary experience, my family and I went to Clayton homes Tomball and the truth is that we came from another place that sells houses, we had problems because of the space or community to install our house due to studies for our daughter since we had to be in certain school district, I had heard Míriam Elizondo speak wonders, when we spoke with her we were sure that we had reached the right place, after exposing the situation she took up the challenge since there were many more obstacles, in terms of credit among others, she was accommodating And making things easier, she sought approval, sought the community that the truth was not easy at all, Miriam after being a very busy person in her work until after hours, she attends to you on weekends, she was out of the country for business personal, but she was always working calling us and giving us information, we reached a time when we no longer wanted to follow the project but she never gave up. Yes, the truth is, we realized that she does her job with dedication and passion, now we not only have a house but a happy home, Míriam is a person 10 stars if possible or more, .. Thank you Doña Míriam with my family we are very but very grateful, I recommend that if you are looking for a house and a place to make your dream come true, you look for Míriam, the most kind, understanding and attentive person you will find to get your house.

Di
Review №35

They are all very friendly, but my experience with Miriam Elizondo was excellent, it helped me a lot to get my Traila out and she was always very attentive in all the proceedings, excellent woman

El
Review №36

Excellent service Mrs. Mirian, a nice person, treated my family very well, she also helped me to have my house, thank God for everything ... I am very grateful for everything ... Many blessings to all, thanks Mirian for helping me to have my own home. ...

Lu
Review №37

I give him 5. Stars from the first day I contacted Mrs. Miriam in the town of Tombal, she was very kind and always was very helpful. But very aware of us and what we needed all the time, very attentive and they explained everything to us in detail until the end of the purchase of our home. Still to this day. It keeps communicating to know if everything is fine with the house. We are very happy and. We recommend Tomball and Clayton homes with 5 stars. Especially to Mrs. Miriam and Mr. Agustín. Thanks .🥰

Ya
Review №38

I would like a mobile but I dont know if you speak Spanish, could you give me the number of Mrs. Miriam? Greasy

Ma
Review №39

Excellent customer service they knew how to listen to me 👂 and they helped me with the application to Miriam very patient and a very good kind person

Ma
Review №40

Extraordinary service Mrs. Miriam explained everything to me in detail, I cannot do anything for the bank but I am grateful to Miriam for being so patient and Aver helped to try to take me home thanks and clayton and miriam

Information
14 Photos
40 Comments
3.9 Rating
  • Address:27225 Tomball Pkwy, Tomball, TX 77375, United States
  • Site:https://claytonhomestomball.com/
  • Phone:+1 281-351-5856
Categories
  • Mobile home dealer
  • Prefabricated house companies
Working hours
  • Monday:9AM–5PM
  • Tuesday:Closed
  • Wednesday:9AM–5:30PM
  • Thursday:9AM–5:30PM
  • Friday:9AM–5:30PM
  • Saturday:9AM–5:30PM
  • Sunday:9AM–5:30PM
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