A lttle pricey but thats what you get when you buy quality parts customer service is A plus thats why I go to Napa
The employees here are nice enough.I asked if they turned brake rotors and thats a,Nope, but Oreillys does. Asked where the Duplicolor color match paint was. Dont sell it anymore. Nobody buys that stuff. I do. Asked where the wool or foam compounding pads were. We dont carry that. I bought some bolts. Napa definitely still carries bolts. They are known for their vast selection. The store was clean. Ample parking. No waiting in line.
Great service! We desperately needed a set of special fuel filters to get a diesel back on the road. NAPA was the only supplier in town to get us results promptly and fill 100% of our order. Thanks to Christie for working thru the details for us!
Great Customer Service and very knowledgeable! The staff was friendly and helpful but if can be honest it seems they are short staffed, I work in customer service and I know how that is and it appears this store needs more help! For what they have, awesome job!
Never really shopped here,so really not sure what they do or do not sell here...but it is an auto parts store so Id assume they would carry what you needed.
Im an account of NAPA in Erda. I was waiting on a part and called to see their ETA and unfortunately they let me know that we’re short staffed and I had to wait on a part for more than 35min just to get it out to me. I understand being short staffed but us accounts also need our parts in time. I appreciate the manager and his team doing what they can but we need some extra drivers if that’s what it takes to get the parts out.
Friendly and knowledgeable service. Though the store looks small the have a huge supply of in stock parts. Happy to shop here again.
Awesome service. They go out of their way to help you out.
Super helpful, didnt have stuff on shelf and went to back room to find it thank you guys so much youre awesome
Very good service and polite clerks
The only place i will buy local auto parts .Autozone and Oreillys Lost me as a customer after this summer. We were on vacation up in northern utah and my idler pulley seized up and NAPA was the only place in brigham city utah that would deliver the parts out to me at our campground.They made a customer for life thanks NAPA AUTO
Does not honor warranties. Cannot look up warranty info unless you produce your receipt from 2 years ago. Cannot change out a battery, requiring to bring in old battery for exchange, but not possible when they close at 5:00, and I need my car tomorrow. They cannot give me a credit for a return if I buy a new battery today and bring back the bad battery another day. They expect the impossible. Went to AutoZone where they put a new battery in for me and recorded the purchase in their warranty system. I’ll never shop at Napa again.
The customer service is top notch and very professional
I Love this place! Quality parts, for a good price. The employees know what they are doing, and arent just trying to sell you every thing off the self, but its what you need that they sell to you. I love this place so much
Napa has the best quality and prices on auto parts in Tooele county. If you have questions their staff have correct answers. I dont go anywhere else if I can help it.
The customer service was a little slow at first, but then they helped me find what I was looking for.
Good techs they are knowledgeable and very kind.
Helped me to get a new battery for the lawnmower.
I have come to this Napa on 2 separate occasions. The first time I needed a tag light bulb for my sons Pontiac sunfire (hes upgraded since) they had no problem finding it and printing me a paper that shows how to install. The install required removing entire back piece (9 bolts). The second visit I needed a special battery size A27 for aftermarket lights on corvette. 2 guys working hadnt heard of this size, but that didnt stop them from helping me and they found it, Wal-Mart doesnt even carry this size. In conclusion, Im saying that this particular Napa is just awesome !! Very polite, I was greeted immediately both visits and helped with great customer service skills, other mentioned places have no skills in this area. I will definitely visit again and I recommend you do too. Thanks
The few times I have been here there is usually a small wait time to get the parts that you need. the parts are reasonably priced and the nice part is you can use your phone number for warranty and they can look it up quickly without the need to find a receipt. hopefully warranty wont be needed much but it helps.
Great place for Automobiles parts
Pretty food store if they dont have it theyll get it the next day.
This is my go-to auto parts store for anything I may need. The folks here are terrific, knowledgeable and professional. This place ALWAYS has the item I need, no matter how obscure it may be. Compared to the other places in town, its head and shoulders above!
Friendly staff quality parts. Usually able to order parts from warehouse and get parts to store same day if ordered early enough.
Great place to get parts. The help behind the counter is knowledgeable
Good customer service but inventory for the things I need never seem to be correct from the shelf to the back area. Twice now the computer said they have it but all the employees could not find it. This was for oil and antifreeze.
The staff here is amazing they do all they can to get you what you need, I need a air filter for my car they didnt have it at that store they had it at another store, it took about a hour for them to go and get the part for me, amazing I didnt have to do anything but go home way a hour for my part then go pick it up. Ps they had my air filter but I wanted the K&N filter. Love me my NAPA.
Napa has excellent quality auto parts in which Im impressed with as well as there performance! The employees are awesome and always willing to help you with your auto problems in which theyre willing to solve with their quality auto parts that you can trust!They will keep your vehicle in tip top shape running great! Avoid break downs go and see them! Im glad I did for my vehicles! Thanks Nampa!!
6 people in line needing parts and only 1 person working the counter.
As always, nice and friendly service. Ill pay a little extra here for better parts and service.
Ok. Kinda pricey. Cant say they are much better than the competition for the difference in cost. If your looking for the best parts and price. Call Tom at parts plus.
I called ahead and they had my part in stock and held it for me until I was able to pick it up after work. The staff had all the answers to my questions and on top of that I found out they also make hydrolic lines which is a huge plus for me. Thank you!
If they dont have it they will get it for you quick, awesome staff
Never been here
Always have what I need. Great customer service.
NAPA is always good for parts but its the employees that make the induvidual business. This NAPA store is exceptional in the regard.
Friendly, professional service; had what I needed (metric bolts in a specific length and thread pitch)
Normally they have the parts I need but sometimes they dont. For example, I just needed a part to a window regulator but the only offered the whole thing. I would recommend them. Its way cheaper to just fix your car yourself than take it to a mechanic. Most problems can be fixed by just watching enough YouTube videos about it.
The lady I was working with was very nice and helpful and always had a smile
They are always friendly, willing to help you find things and answer any questions. If they dont have a part in stock they can normally get it there by the end of the day which is great!!
Good selection of quality parts for auto/Lt truck and HD trucks
Way to expensive! Love to shop local but when they charge double for oil I just cant do it!
Very helpful, knowledgeable and napa does have the highest quality parts
They have everything you need at a good price
Good service and I like their parts
I found everything I needed for my car and excellent customer service
Really goes the extra mile to get what you need!
Good people, haf what I needed.
Great service friendly personal and had my part
The guys there are awesome help me out.
Fast great service was in and out with in a couple minutes
These guys know their part, very helpful.
The people whom work here know there job very well
Always have the parts I need.
Bought a car opener but it didnt work for me.
Great staff and selection of parts.
Great place to find what you need
Friendly /know how
They have the parts the other dont.
Awesome auto parts store
Customer service was fast and friendly
The woman who helped me was rude.
Fast friendly service
Great service :)
Good service.
My go to place for parts, tools and automotive lubricants!
Purchased a battery for jeep
Great service
Great
Very helpful
Airways helpful
Great service
Car parts