Faith was friendly, knowledgeable, and very helpful. She helped me solve a big problem, quickly. I appreciate her time and energy. Thank you!
Went in looking for a sink cartridge. They told me which isle and left me to figure it out on my own. The employees didnt have time to help me, they were too busy complaining about the salt lake school districts requiring masks and telling each other how stupid that is. I will not be coming back here.
Highly recommend Standard Plumbing. Faith was beyond helpful and answered every question I had. I found this to be extremely helpful as I’m used to going to Home Depot, waiting for an associate to help, and getting completely inaccurate information.They have great prices and everything I needed for the job. Will definitely return for any plumbing items in the future
Tried hard to help me but simply didnt have the part. But at least they were nice and tried!
Ive never installed a back flow preventer before and other competitors seem to be clueless in providing me all the correct parts. Went in and was helped and given the correct parts and was on my. After telling them my frustration at the other places, a confident worker responded with if you want help in getting it done right, come see the girls....GREAT staff
During several visits to Standard Plumbing Supply in Tooele, I was deeply impressed by the customer service and industry knowledge of several of the employees, but one stands out. Abby is friendly, helpful and a fountain of plumbing supply wisdom. If you have plumbing questions that seem unanswerable, go see Abby and she will open your mind to all that is possible.
Faith was nice when I first walked in she asked can I help you find something? I said no thanks, Im just looking for him (boyfriend) then she responded by saying yeah your always just looking for him There was no one else in the store. I have never met this woman a day in my life. WHY?
We have frequently gone to Standard Plumbing Supply in Tooele, Utah, to purchase items for our home and have always been impressed with the helpfulness of the staff and the quality of their inventory. Specifically, we twice have benefited from the expertise of Faith in the paint department. On both occasions, we needed to match a custom color of paint, and both times, Faith took an extra amount of time to make sure we were getting as perfect a match as possible. She was so friendly and kind to spend so much time to meet our needs.
Always very professional and helpful. Faith does a great job and knows the ins and outs of where everything is and how to help you find what you’re looking for.
Faith is amazing! Not only is she super knowledgeable but amazingly sweet and helpful. I will never go to anyone else!
I wish I could remember her name but she was so helpful. I couldn’t find the piece I needed but she helped me find another solution that worked. Always a great experience.
Abby and Faith were awesome. After wandering the aisles of the big orange depot for an hour with no help I threw in the towel and went to Standard Plumbing Supply instead. These two translated my incoherent babbling (“I need da fing that … tub.”” They helped me get what I needed and out the door. Great experience.
I went in with only a picture and the knowledge that my back flow was leaking. Showed the nice lady behind the counter the picture of the leak and she showed me everything I needed to prevent it from breaking again. She also was able to break it down real easy how I needed to put it all together and walked me to everything I needed. Great experience!!!
I hate plumbing. I never know the right size. I never know the proper measurements. I always go into it uncertain. I am better off leaving it to the pros, which I normally do.When that is not an option, I am to happy that the folks at Standard are there. They know their plumbing and their inventory. They go way out of their way to help and make success where failure isnt an option, but is highly likely. I thank them for every purchase I make knowing full well it is the proper one.
Quick, easy, and the staff knows their business. I showed a picture of the part I needed, and I had the part in less than a minute. Faith was terrific!
Excellent prices, knowledgeable staff. I got some PEX fittings and the prices were great.
The worst customer service ever. Faith the store manager was so rude. Then said it was my fault and to clean out my ears. WOW. unprofessional then when asked about it said she was talking to her friend but there was no one else in the store at the time. I dont get it
I went into the store at 10 till 6. They close at 6. I walked in and asked for the PVC glue. Some lady told me where it was and said if you dont plan on paying with a card then we cant help you because we have already counted down our cash. I asked dont you close at 6? She replied yes. So I said why is that my fault, then? She said why is it our fault that you waited to 10 till 6 to come in? We want to go home on time. So I guess in her eyes I can chose when a water line decides to burst and need to be replaced. I left the store thinking I was in trouble till the next morning but luckily when I made it to the car I found my card on the floor board. So I did go back in and purchase but I doubt I ever go back. Im glad when I was doing the customer service jobs that Ive done I didnt put my time of going home before the customer needs or there would b a lot of upset people with me.
I went in looking for sprinklers, they took me directly to them, they had what I needed and they had excellent customer service. I will be back!
Love our Tooele standard plumbing. They are always professional and know what they are talking about.
Great place! Their selection is great, and the staff is fantastic. They always go above and beyond to help the customer. Would definitely recommend!
Saved me trip to SLC as they were the only store in Tooele who were in stock with my item. Great customer service and great looking product!
I had an excellent experience buying parts that I was unsure about. The service was fast, professional and thorough. I got quality parts which fit and were priced competitively. What more can you ask for?
When you get tired of the assistance at Home Depot, just remember there is Standard Plumbing Supply that has knowledgeable employees that can answer your questions. I am never disappointed when I need something for my home coming to this store. Plumbing, hardware and a beautiful area filled with bathroom fixtures, and the folks are always friendly and willing to help.
Great service and nice people, easy to shop and find what you need
Everyone at Standard Plumbing is very eager to help you find what your looking for. Would recommend them.
Theyre always kind courteous and professional. Anything you need as far as plumbing supplies go. If you need fasteners I highly recommend this place.
Stopped in to the Tooele location today for a hard to find part. Faith helped me find that item and got me great pricing.Thank you Faith and Standard.
This store provides quality products with fair pricing. The amazing staff can help you with any of your plumbing needs. They have a great selection of products. When they dont have something in stock they can order it in and it is usually there by the next day.
Wow, come here if you want someone with a bad attitude to ring you up, one of the older ladies was very nice though. They also mark their products wrong, its called false advertising. I just bought a tool for $80 more than what the shelf said, and when I came back asking about it, I only received an apathetic SOL attitude.As a licensed plumber, I must say, go somewhere else.
All the ladies were very nice, down to earth and very knowledgeable. The store was very clean. I will go there first now, before I go to Home Depot.
Great supplies at a low cost with a friendly and helpful staff, what else could you hope for?
I went in looking for filters for my reserve osmosis system, not knowing anything about it. The employees there were so helpful and took the time to search out what exactly I needed and how much it would cost me. They werent above and beyond what I expected.
Faith, has been amazing! Not just to me but my clients as well. She is always going the extra mile to make sure you are taken care of. She will ask questions to ensure you get all the needed supply’s for your project. Fair is honest, understanding and always has a contagious smile on her face.
Abby, Faith, Patricia were all awesome and helpful. Abby particularly was amazing she knew exactly what I needed when it came to Moen posi temp control guts! Thank you Abby big shout out! Scott
We had some issues with a reverse osmosis system we had purchased that was sent with some wrong parts. Faith spent a lot of time with us trying to figure out a solution for the missing parts. She didn’t give up and we finally found something that worked. She was very patient and she knows her stuff! Thanks!!
The manager Faith is very knowlegable,very helpful and very resourseful.I appreciated her help today finding a replacement part.T.K. Testa
Great experience every time I am in there. Paul and Abby are always so helpful and friendly! Recommend this location for all your plumbing needs
Very professional and helpful and knowledgeable! The store assistant found the 4 prong dryer cord I needed right away. The other stores I went to here in Tooele didnt carry it or were out of stock, I would have had to go to SLC so thanks! It was at an affordable price as well!! I also loved the atmosphere inside the store!😊 I will definitely be back and will recommend others.
I’m so grateful for this store! They go above and beyond in their customer service every time. If they don’t have what is needed they take it to the next level to be sure they’ve done everything possible to make sure you leave satisfied. Amazing!!!
They are very helpful and friendly.
What a wonderful rude experience. They prefer to not suppport Amazon or any products you buy from there. Dont come here unless you want to pay full price & have someone talk you out of being a customer.
Its nice to have a store that is local that has a good selection of plumbing parts. The quality of valves and water heaters are better than the big box stores. The staff is great to work with and always willing to help figure things out.
Faith saved me a ton of time finding exactly what I needed for my project. Great experience overall. Thanks Faith!
Such fantastic service.Went to purchase a new water heater and they caught that I was still under warranty when the company I had install it said the warranty expired.Brought the old one down and they did all the warranty paperwork and gave me a new one.Saved me a good chunk of change.Will always go back
Excellent customer service. Very kind and knowledgeable 👍🏻
I have been using Standard Plumbing here in Tooele for over 10 years. They are very friendly and helpful. They have what I need and are great at special orders. They do their best to get me the best deals and information for my at home remodel projects. High quality products and a great selection. Try them out!
We went in looking for anode rod for our water softener. Faith was very helpful, especially when the anode didn’t fix the problem. Faith assisted in determining warranty eligibility (2 weeks left on our warranty), and even completed the paperwork. Our model had been discontinued and they then called to work out a solution. This location went above and beyond expections. Thank you.
Amazing people, so helpful and knowledgable about my plumbing issues. the 2 women that helped me were fantastic. 1 was the manager and the other was a support member. sorry do not remember names, but thank you for all your help
I have always been happy with the service i get here. I have been going there forever. I know that Faith and Kaylee always do their best to try and help me with whatever i may need. If your looking for plumbing supplies, or any type of project, make sure you stop on in there. They are always friendly and helpful.
I visit Standard Plumbing a couple times a week. I’m very happy with the service and products they provide. The staff are very helpful and friendly. I highly recommend Standard Plumbing, far better than the big box stores.
We have a local landscape company in the area. We come in at least two to three times per week if not more. Faith and her staff are amazing when it comes to getting what we need. They go the extra mile to help us. We love working with them and will still continue to as long as the products allow us too!
Needed a small hose for a toilet. The ladies made sure we had the correct parts we needed. One little piece was missing and they caught it right away and made it right.
I will start it off by saying the environment at this store is incredible. All of the employees are very kind and knowledgeable about the store especially the manager Faith she goes above and beyond everyday to make sure the company I work for is satisfied and well taken care of. Since I have started plumbing I spend hours in this store a week. You don’t see many stores that are ran like the standard plumbing in Tooele and it all starts with the manager. I would recommend this store over any other store in Tooele county by far. Every experience I’ve had at this store is positive.
I went in to the store and Abby was great. She was super nice and was able to help with exactly what I needed.
Awesome! Very helpful fast and just what I needed. Thank you!
Every time I come into standard and explain my project they know exactly what I need and what will work best. I really appreciate the help and service.
Me and the staff within our company can’t say enough about kali and her excellent customer service. We are always greeted with a smile and she goes above and beyond to help us every time we come into the store. We love you kali
From walking in to walking out, I have always had a great experience with their friendly, knowledgeable and attentive staff. I am also able to find some of the more specialized plumbing items that cannot be sourced at Home Depot. Highly recommend!
On numerous occasions I have had excellent assistance with resolving any obstacle Ive encountered on site. The outstanding guidances from the staff are nothing short of superb. The staff make the complicated very easy...
The customer service here is incredible. We spend thousands here simply because of the staffs willingness to go above and beyond. Other retail stores should come here and take notes on how to run a store.
The staff was very helpful and timely. They helped us find toilets we needed. They do offer delivery for a small fee.Great place, will go there again.
I have been a plumber here in Tooele for many years. The staff has always been friendly and helpful to me and my crew. If something is out of stock, they usually try to get it in as soon as possible. The store is well kept and bathrooms are clean. Glad they are close by and carry the commercial grade parts we need to use.
I had to replace a water line, and the manager and staff were very helpful. They had everything I needed, and put up with myself and another guy coming in their store several times covered from head to toe with mud. They were very friendly, had good quality parts and made sure I had everything to get the water back on.
Dishonest to deal with and very over priced
Everyone was awesome! Ive made a couple purchases in the last few weeks and everyone I encountered was eager to help and make sure I was completely satisfied. Anything I need for my house I will be purchasing from Standard Plumbing.
Great service! I spend my money here every chance I get. I like that these are small town folk that can still joke and have fun. It’s refreshing!!!
This is a really great store. Small town feel with big city variety. The staff is very nice and knowledgeable.
I thought we had exceptional service and help. Very friendly. Will definitely purchase my new faucets from them!
Awesome staff very friendly make you feel like your home........ almost always have what I need and if they dont they get it coming fast ......the manager faith is on it ....and is the biggest reason we go
The sales people are so helpful. Manager is awesome. Love that store!
3 stars because they found what I needed quickly and gave me some pointers. Also, only 3 stars because when I walked in they were talking bad about a previous customer. The older male was stroking the younger females hair and she obviously didnt like it. To which he sarcastically responded what you dont like it? And he called me his little plumber buddy in a degrading voice after I asked about how to use a part. I dont want to complain, I just expect not to feel uncomfortable in a 10 minute visit
A little off the beaten path, but worth the time to stop in. Staff have always greeted me at the door and helped me find everything I need. They have more than you realize! Stop on in.
I should have gone here first. I needed a simple deck plate for installation of a kitchen faucet. I went to Tooele Home Depot, I purchased the item at the Fort Union store, assuming Tooele would have the part. The plate was missing in the package and had to be ordered separately. I went to Standard Plumbing and was promptly met at the door buy a very helpful young lady told her what i needed, she got the manager Faith York to assist me. Ms. York said we dont have the part and can order it but, we have it on our display and I can give you that one. She stated we will order the part and use it for our display. Who does that? I own a development company and will be head hunting for people like this. Thanks again
I had a plumbing leak early in the morning that required shutting off my water. It was bad timing with kids needing showers before school ect. I went to the big box store and wondered around for 20 min trying to figure out how to fix my problem but nobody was there to help. It must have been too early in the a.m. for them to be fully staffed. I went to Standard and 5 minutes later I was on my way, problem solved. Great customer service! Thank you.
Their staff is always friendly. The Sales Reps greeted me when I walked in. Their Showroom bathtubs are something to brag about. Seriously, just Wow! Also, before yesterday, I had no clue how to uninstall, install or even call a toilet fill valve by its name. Thanks to their Sales Reps being so knowledgeable about the products they carry, now I do!
All the employees are friendly, knowledgeable and just all-around great people. Highly recommended.
Excellent. Mind boggling repository of home repair knowledge. Our local Home Depot is good, but go here first.
The staff is amazingFinding items special order items and getting them in fast for jobsThe manager has increased product availability 500% since last manager
They are awesome, Customer service is spot on they greet you right when you walk in the door, plus they make sure you know little details about installing your product. Prices are a little high compared to box stores, but they do sell OEM product. When it comes to plumbing I whole heartily believe in OEM. Thank you for all your help and advice!!
Standard Plumbing Supply in Tooele is great! Super helpful staff, especially Derek & Faith. I would highly recommend them!
I’ve been a plumbing customer for years and it’s always been a great experience at standard plumbing ! Faith the manager is always very helpful with everything and goes above and beyond!
They treat us very well and are always friendly. The staff is very helpful when we need parts and seems to go the extra mile to getting us thungs that arent in stock at times
I recently replaced my kitchen faucet and the staff was helpful and awesome to work with. Its nice having a one stop shop in Tooele.
It’s nice to have there support our business is very dependent on them and they always come through for us!
Very friendly and helpful staff.
This store is awesome. The workers are very helpful and kind
Outstanding service.Friendly, and very helpful. will always find a solution to your project!
Great service! Price is far from my favorite place to go, but the staff is friendly and selection seems to always be in quantities needed and on hand.
Organized, easy to work with, and excellent service. The team there must have OCD because nothing is out of place... fo realz
Always find what I need
Friendly staff with all the right parts to get the job done !
I needed plumbing supplies for new construction. I thought about going to salt lake for more selection but wanted to try Tooele for the convenience. I was amazed at the VERY friendly service. Kalee was over the top helpful, in every way beyond accommodating. They had almost everything I needed in stock and were able to quickly get the rest. I will never go anywhere else for my plumbing needs, Tooele is very lucky to have such a fantastic plumbing supply store. I wish I could give them a million stars and promote Kalee to standard plumbing CEO!
I was pleasantly surprised on how helpful and friendly the whole staff was. They even gave me a small tool so I could finish my plumbing project.
Everyone is very polite and extremely helpful.
They had a hard to find fitting I needed, staff was very nice and helpful. I can definitely recommend using them again.
Great store very friendly service highly recommend shopping here
When Moen sent the wrong part of a special order, Standard Plumbing in Tooele was willing to correct the problem with no additional charge. The customer service was greatly appreciated.